Active Jobs at Brights Hardware

Job Description

• Purpose:  To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product.
• This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 3 Years Sales experience
• 3 Years minimum experience in a similar role in a Hardware environment
• Brights Induction (Service excellence)
• 5 basic technical supplier competency certificates
• Intermediate level merchandising standards
• In-house return per square meter standards
• Customer Service Training
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)

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Job Description

• Brights Hardware is a formidable Western Cape independently owned retail hardware brand.
• Since inception, Brights Hardware Store has been proudly amongst the leading hardware and DIY solutions provider within the industry.
• Undoubtedly dedicated to delighting its customers with world-class service, a wide selection of quality products and more importantly, expert technical advice on all matters related to hardware and DIY.
• The company has an exciting opportunity of an 18-month Internship Programme.
• The purpose of the Internship Programme is to provide workplace exposure and career development to Interns who have a passion for providing exceptional customer experience and to develop a strong career in hardware retailing.

REQUIREMENTS:

Must have completed N6 Certificate in the following fields:

• Business Management
• Marketing Management
• Management Assistant

go to method of application »

Job Description

• Brights Hardware is a formidable Western Cape independently owned retail hardware brand.
• Since inception, Brights Hardware Store has been proudly amongst the leading hardware and DIY solutions provider within the industry.
• Undoubtedly dedicated to delighting its customers with world-class service, a wide selection of quality products and more importantly, expert technical advice on all matters related to hardware and DIY.
• The company has an exciting opportunity for a 12-month Graduate Internship Programme.
  The purpose of the Graduate Internship Programme is to provide workplace exposure and career development to Graduates who have a passion for providing exceptional customer experience and to develop a strong career in hardware retailing.

REQUIREMENTS:

Must have National Diploma (NQF 6) in the following fields:

• Business Management
• Marketing Management
• Retail Business Management
• Human Resources Management
• Logistics & Supply Chain Management
• Management Assistant