Active Jobs at Capitec Bank

About the role:

• Partner and consult with business units regarding learning and development initiatives, aligning with and enabling the achievement of the client's people plan.
• Collaborate closely with the Strategic People Partner to support the implementation of strategic HR initiatives by shaping a learning culture and fostering team cohesion in the business.
• Providing subject matter expertise, guidance, and support to a defined and dedicated client area, under the guidance and oversight of the Manager: Learning and Development.
• Ensure that learning initiatives are implemented in alignment with the strategic objectives set forth by the Head: Strategic People Partnering, actively promoting and aligning strategic objectives within the client area.

What you will bring

• Relevant tertiary qualification in Human Resources or Education.
• At least 3-5 years’ experience in one or more areas within Learning and Development, with a strong understanding of HR business acumen.
• Stakeholder management, especially engagement at senior management and executive level
• Broad experience and proven capability across the L&D skills development landscape; design, development, tools, channels etc./value chain.
• Acting as a meta-practitioner, driving innovative practices and serving as a thought leader in the field of Learning and Development.
• Working in collaboration with the Strategic People Partner (SPP) to formulate BU budgets and align learning initiatives.
• Experience in building and developing effective teams

Minumum

• At least 3 years’ experience in one or more areas within Learning and Development  Stakeholder management, especially engagement at senior management and executive level  Broad experience and proven capability across the Learning and development skills development landscape; design, development, tools, channels etc. 

Ideally you will also have:

• Learning and development business partnering
• Consulting principles, processes & techniques
• In depth knowledge of Learning and development constructs, systems, tools, methods, principles and practices.
• Team health journeys Change management principles and practices
• Project management methodology and practices
• Microsoft Office suite of tools
• General business acumen
• Stakeholder relationship building principles and practice
• Leadership principles
• Business communication and presenting of information

What you will be doing

• Build effective relationships with the client and other key stakeholders (Strategic People Partners, Talent Acquisition, L&D teams) that facilitate and enable delivery of learning needs.
• Work closely with the Manager: Learning and Development and the Strategic People Partner to ensure alignment with the strategic vision set by the Head: Strategic People Partnering.
• Actively promote and align strategic objectives within the client area.
• Responsible for identifying and assessing the learning and development needs using a performance analysis approach (work, worker, workplace).
• Collaborate with the Strategic People Partner in executing performance analysis, determining contributing factors, and applying insights gained in an integrated solution design.
• Utilise data analytics and learning metrics to identify trends and gaps in skills, proactively designing solutions to address these gaps.
• Hold responsibility for the design, development and delivery of quality learning and development programmes that meet the learning need requirements of the client.
• Maintain a close relationship with Learning Delivery teams and coordinate and provide oversight to ensure the supply by the delivery teams of learning design and facilitation projects.
• Adjust execution, partnering, support and delivery provisions based on the size, scope and type of learning solution/programme.
• Evaluate learning effectiveness of the learning and development initiatives and solutions – assist with the monitoring and evaluation plans

go to method of application »

About the role

• A Talent Sourcing Specialist is a pivotal figure in talent acquisition, responsible for identifying and engaging potential candidates with the right skills. You will leverage various tools and networks to source candidates, create enticing job adverts, and build candidate relationships, ensuring a robust talent pipeline for the organization. Their role is integral in securing top talent to meet the company's staffing goals.

Our ideal candidate has

• A relevant degree in Psychology or Industrial/Organisational Psychology
• 3 – 5 years’ experience in:
• Direct sourcing techniques and methods, specifically aimed at passive candidates with technical skills e.g. Developers, Architects, Data Scientist
• Telephonic screening techniques for the purpose of shortlisting or attracting candidates upholding an excellent candidate experience through effective response handling and timeous candidate feedback.
• Market Mapping and gathering marketing intelligence.
• Working in a target driven environment

What you will be doing

You will provide a specialist sourcing service for the purposes of external talent acquisition, through: 

• Appropriate channel selection
• Appropriate direct talent sourcing techniques.
• Market research and lead generation.
• Applicant screening and engagement

go to method of application »

What we are looking for

We’re on the hunt for dynamic, forward-thinking professionals to join our diverse team of innovators. If you’ve got the skills, the creativity, and the drive, we’ve got the perfect space for you. Here’s who we need:

• Behavioural science and Learning Experience Designer: Architects of transformative learning pathways, blending the art and science of learning, content, creativity, and strategy.
• UX/UI Designers: Masters of user-centered design, crafting seamless and intuitive digital learning journeys.
• Instructional Designers: Storytellers and strategists who bring complex concepts to life through innovative methodologies.
• Multimedia Designers: Visual wizards who can create captivating visuals, videos, and animations that bring content to life.
• Technologists and AI Learning Specialists: Experts in learning tech who know how to leverage platforms, tools, and AI to enhance experiences.
• Creative Thinkers & Innovators: Anyone who loves pushing boundaries, experimenting, and crafting future-ready learning solutions.

What's in it for YOU?

• Be part of a pioneering team shaping the future of learning in a digital-first, AI-driven environment.
• Collaborate with like-minded experts in a learning design studio designed for creativity and innovation.
• Work on high-impact projects that leave a lasting legacy.
• Enjoy a culture that values growth, curiosity, and bold thinking.

go to method of application »

Purpose Statement

• To provide end-user technology support to all users (clients) at Campus, Branches, Regional Offices and roaming users of Capitec Bank (responsible for all geographic regions). 
• To assume responsibility for the repairs of faulty equipment and logging of incidents with vendors / suppliers, and propose solutions to prevent incidents from re-occurring.

Experience

Minimum:

• 3 - 5 Years’ experience in a corporate technical support environment
• 3 Years knowledge related to Microsoft hardware and software technology
• Basic knowledge of diagnostic principles and troubleshooting
• Client relationship management practices and principles 
•  Dependent on the business requirement the specified experience may be subject to change.

Ideal:

• 5+ Years’ experience in an IT operational environment of which 3 years should be experience in a Banking environment 
• Vendor relationships and management

Qualifications (Minimum)

• A relevant qualification in Information Technology - Technical Support or Information Technology - Computer Science

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology - Technical Support or Information Technology - Computer Science

Knowledge

MINIMUM:

• Knowledge in a corporate support environment
• Knowledge related to Microsoft hardware and software technology
• Basic knowledge of diagnostic principles and troubleshooting
• Client relationship management practices and principles

IDEAL:

• Knowledge in a corporate and supplier support environments
• Knowledge related to Apple hardware and software technology
• Advanced knowledge of diagnostic principles and troubleshooting
• Client relationship management practices and principles
• Understanding SCCM principles  
• Vendor relationships and management

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Analytical Skills
• Negotiation skills

go to method of application »

Purpose Statement

• To ensure users within Capitec Bank are fully operational and supported through leading technical support teams and ensuring delivery on operational workload in line with SLA agreements. 
• Engage with relevant Business units to understand the clients need
• Lead the delivery of IT-facilities and projects, and ensure asset management lifecycles are applied within the organization.
• Ensure teams adhere to processes and that risks are mitigated.
• To lead the delivery of technical / desktop support to users at Capitec Retail and Business Retail Centres and ensure that faulty equipment is repaired by suppliers according to SLA and standards.
• Liaise with vendors regarding technical changes and support.
• Incident and Problem management analysis.
• Effectively lead the Technical Support team to contribute to the business objectives by enabling engineers to meet agreed-set targets while focusing on internal client service and support.
• Providing detailed reports and trend analysis to inform managerial decision making.
• Provide technical leadership from a solutions perspective to technical support teams. This will include solutions design where needed, technical incident and problem resolution and technology guidance to enable delivery their clients.

Experience

Minimum:

• 5 Years’ minimum experience in a corporate technical support environment which should include the following: 
• Experience of managing and leading people/teams | overseeing and validating work of others
• Experience in supporting executive management end-users. 
• 4 Years experience working with knowledge related to Microsoft and Apple hardware and software technology. 
• 4 Years’ experience in knowledge of diagnostic principles and troubleshooting using technology tools. 
• 5 Years’ experience in client relationship management practices and principles  
• ITIL v4 Foundation 
• AWS Certification 
• Client relationship management practices and principles.

Qualifications (Minimum)

• A relevant qualification in Information Technology - Technical Support or Information Technology - Computer Science

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology - Technical Support or Information Technology - Computer Science

Knowledge

MINIMUM:

• People / team leadership and management practices and principles
• Regulatory requirements, compliance standards in a technical environment
• General operations management practices and principles and stakeholder and client management
• HR principles and processes
• Client service principles and practices
• Advanced knowledge in a corporate technology support environment 
• Knowledge related to end-user computing devices and peripherals (including desktop and laptop technologies). 
• Advanced Knowledge Microsoft hardware and of Microsoft and Apple software technology. 
• Basic Advanced knowledge of diagnostic principles and troubleshooting

Skills

• Communications Skills
• Analytical Skills
• Negotiation skills
• Leadership Skills
• Interpersonal & Relationship management Skills

go to method of application »

About the role

• As a CRM Architect, you will play a vital role in shaping and optimizing client engagement throughout the entire lifecycle.
• Leveraging your expertise in data, systems, and client engagement practices, you will support, track, and develop impactful programmes, campaigns, and prompts.
• You'll also conceptualize, design, and implement foundational CRM solutions tailored to specific communication strategies and business requirements.
• This role offers an opportunity to drive meaningful connections and deliver measurable improvements in client relationship management.

Experience

Minimum:

• 3+ yrs. technical CRM experience in a client relationship environment or business engineering to understand data, modelling, selection, systems, and integration points in respect of a client centric view.
• Operating in an environment practicing Agile methodology.

Ideal:

• 3+ years’ experience in CE to understand data, modelling, selection, systems, and integration points in respect of a client centric view.
• 3+ years program or business engineering experience project experience.

Qualifications

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology or Similar

Qualifications (Ideal or Preferred)

A relevant qualification

Knowledge

• Salesforce Marketing Cloud (or similar CRM system)
• Salesforce CRM (or similar CRM system)
• Process engineering
• Analytics and modelling
• System integration, APIs
• Customer relationship management principles, tools, and methods
• Understanding of data, modelling, selection, systems, and integration points in respect of a client centric view.
• Stakeholder engagement and management principles and practices
• Agile methodology

Ideal:

• CX or CE Journey mapping
• Technical CRM program building
• AI modelling
• Digital channel development and integration

Skills

• Analytical Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Problem solving skills

go to method of application »

About The Role

• The Release Manager role involves managing the Salesforce platform's release pipeline, ensuring smooth and secure deployments across multiple teams.
• This person must have extensive experience in Salesforce DevOps, including Git, GitHub Actions, and test automation.
• They will oversee the technical design authority, ensuring that all releases adhere to established standards and governance.
• The Release Manager will work closely with architects and developers to review designs, manage security, and support the DevOps lifecycle, ensuring that new capabilities are effectively integrated, and that the platform remains stable and optimized.

Our Ideal Candidate

• Minimum 7 years of experience working with Salesforce, including a deep understanding of its architecture and shared components. 
• Must have experience with at least 2 different Salesforce Cloud platforms (for ex: Sales Cloud, ServiceCloud, Marketing Cloud, and Financial Services Cloud)
• Proficiency in Git, GitHub Actions, and test automation. Should understand the Salesforce DevOps process, including managing multiple teams sharing one release pipeline. 
• Experience in participating in or leading a technical design authority, with the ability to review and approve designs based on established standards and governance. 
• Strong understanding of security standards and the ability to manage security within the Salesforce platform, ensuring compliance and secure deployments. 
• Proven ability to work across multiple teams, facilitating communication and ensuring that releases do not negatively impact other teams' work. 
• Ability to identify and resolve issues within the release pipeline, ensuring smooth and efficient deployments.

Minimum Education

• Grade 12 National Certificate/Vocational
• Bachelor’s degree in information technology - Computer Science or Information Technology - IT Engineering

Minimum Knowledge

• A strong understanding of CRM, Sales, Marketing, and other business processes.
• Good knowledge and experience with AppExchange products and understanding of how to install/de-install.
• Should have strong understanding of deployments using Force.com migration tools (Salesforce Tools IDE, GITlab, and Version Control i.e. AutoRabit).

Skills

• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

go to method of application »

Purpose Statement

• To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
• Holding responsibility for client relationship management of high value clients with varied and complex needs
• Significant experience in preparing and motivating Credit applications 
• Cost control and sales management 

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge

Minimum:

• Principles and practices of business economics and the current business economic environment. 
• Advanced customer relationship management (CRM) principles and techniques, esp.  projecting credibility, gravitas and presence in the context of business (client) stakeholders. 
• Different industry sectors and sector risk profiles/ trends; including an understanding of the impact of external (economic, political, legislative, climatic) conditions on specific industries/ markets in the portfolio 
• Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Able to extract, analyse and apply CRM insights to influence the client management approach and strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Negotiation skills
• Problem solving skills
• Decision making skills
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Analytical Skills
• Attention to Detail

go to method of application »

Purpose Statement

• To provide specialist knowledge and data insights linked to product knowledge towards the formulation and enablement of the Bank’s Unsecured Credit Strategy – in order to achieve the required market share within ROE and profitability targets
• To provide business context to modelling and analytical teams and lead a data-driven Unsecured Credit strategy 
• To provide input into credit client experience through improved processes and product value proposition.

Experience

Minimum:

• 2 – 3 years working in an unsecured credit portfolio. 
• Exposure to a data-driven culture / business environment.
• Proven experience in providing insights based on data analysis.

Ideal:

• 3+ years’ experience in risk management of unsecured credit portfolio

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• Bachelor's Degree in Commerce or Economic and Management Sciences

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce or Economic and Management Sciences

Knowledge

Minimum:

• Analytics
• Scorecard building, modelling and portfolio management
• Understanding of scored lending / a volume book
• Understanding of the SME environment
• Financial Services Industry (retail or other)
• Basel II
• Credit Risk regulatory requirements

Ideal:

• Banking

Skills

• Analytical Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Numerical Reasoning skills
• Problem solving skills

go to method of application »

Purpose Statement

• To solve business problems, create new products and services and improve processes through using the disciplines of data science, quantitative (financial) analysis, and traditional scoring techniques, translating active business data into usable strategic information.
• To look at ways of analysing and optimising data as it relates to a specific business area; framing data analysis in terms of the decision-making process for questions or business problems posed by a stakeholder. 
• To help build and deliver Capitec's AI strategy, enabling data-led and improved business decision making. Design quantitative advanced analytics models that answer business questions and/or discover opportunities for improvement, increased revenue, or reduced costs.

Education (Minimum)

• Honours Degree in Mathematics or Statistics

Education (Ideal or Preferred)

• Masters Degree in Mathematics or Statistics

Knowledge and Experience

Minimum Knowledge and Experience:
Experience:

• Length of experience required is conditional on the qualifications obtained 
• Experience in statistical (predictive and classification) model development and deployment incl. traditional scoring (logistic regression with binning and missing value replacement e.g. reject inference), machine learning (neural networks, SVM, random forests etc.), and quantitative analysis (time value of money etc.)
• General business know-how: e.g. risk, compliance, operations e.g. NCR, POPIA, SARB
• Business analysis and requirements gathering
• Working in cloud environments e.g. Azure, AWS and large relational databases 
• Experience in at least one ML language (e.g. Python or SAS Viya) 
• Functional business area (e.g. Credit) environment knowledge and experience

Knowledge:

• Understanding of state of the art statistical (predictive and classification) model development and deployment principles and techniques incl. traditional scoring (logistic regression with binning and missing value replacement e.g. reject inference), machine learning (neural networks, SVM, random forests etc.), and quantitative analysis (time value of money etc.).
• Underlying theory and application of machine learning models; able to understand underlying principles and theory. 
• Best practices for decision science such as reusability, reproducibility, continuous monitoring, etc

Ideal Knowledge and Experience:

• Financial sector experience
• Working with multiple teams to deliver predictive models into a production environment
• Capitec Decision Science lifecycle 

Skills

• Planning, organising and coordination skills
• Numerical Reasoning skills
• Attention to Detail
• Problem solving skills
• Decision making skills
• Interpersonal & Relationship management Skills
• Analytical Skills
• Researching skills
• Presentation Skills

go to method of application »

About the role

• We are looking for a visionary leader to drive our data strategy and vision as a Data & Analytics Manager.
• You will enhance our data capabilities, provide data-driven insights, and lead a team of data professionals. Strong communication skills are essential to convey complex data strategies.
• Adaptability and resilience in a dynamic environment are crucial. Join us to lead data innovation and transform our data landscape.
• This role aligns with the Centre of Mastery Data Strategy.
• The goal is to deliver strategic objectives, create business value, manage risk, reduce costs, and drive innovation by harnessing and leveraging data as an asset while managing the product through its entire life cycle, from planning to delivery.

Minimum Requirements

• Bachelor’s degree in mathematics or engineering
• At least 5 – 7 years’ proven experience within an Analytical role pertaining to the banking environment
• At least 2 years’ experience within a management or team leader role focusing on team oversight and development and client interaction
• Proven track record of delivering on complex analytical requirements
• Problem solving using data analytics
• Business and product vision; has had ownership responsibility for a Product previously 
• Working at strategic, tactical and technical levels  
• Career experience to include some time in one or more technical roles (e.g. data engineer, data architect, Data science, etc.) 
• Engaging with both technical and non-technical senior stakeholders across various business units to convey data strategies and capabilities effectively. 
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications 
• Earning trust across different levels and multiple groups of a large organization 
• Scoping/running usability studies and/or customer research 

Ideal

• 10+ years’ business management experience within Data Management, Data Analytics, or Data Science, ideally in a fast-paced and complex business setting, innovative high performing environment such as banking or Operations 
•  Demonstrated background in a senior or strategic leadership role related to Data Management or Data Analytics, including over 5 years’ experience of managing data teams.  
• Hands-on experience with Amazon Web Services (AWS)

Knowledge and Experience

• Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input 
• Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives 
• Financial acumen - sufficient to effectively operate own cost center 
• People leadership and management practices to empower, create focus and delivery 
• Organizing, planning and prioritizing work 
• Data-driven approach; analytical and quantitative skills 

In-depth knowledge surrounding: 

• Data principles (modelling, engineering, data quality) 
• Data Management and management of data as an asset 
• Database and Data Warehouse technologies and architectures 
• Data Analytics and Reporting 
• Data Science and Machine Learning 
• Cloud and Big Data Technologies 
• Digital Business Models 
• Entire data lifecycle 
• Technologically literate and able to adapt to new technologies 
• Able to dive deep in understanding the product, the business, and the competitive landscape 
• Able to present complex technical information in a clear and concise manner to a variety of audiences

go to method of application »

About the role:

• Capitec is establishing a Centre of Excellence to provide governance, controls, and supplemental skills for our product teams. We are looking for a Senior Salesforce Developer to join our cross-functional team dedicated to the full software development lifecycle. You will design, develop, test, deploy, maintain, and enhance complex software systems and applications, ensuring scalability, performance, and future requirements. You will also guide and support developers and stakeholders in scoping, progress, status, and resolution of engineering problems.

Our ideal candidate has:

• Grade 12 or Equivalent
• Undergraduate Degree (Preferred)
• Relevant Salesforce Certifications
• At least 6 + years of experience in developing Salesforce solutions
• 6+ years’ proven experience in both front- and back-end software development, project delivery and implementation (in relevant development technologies/language). Experience with modern front-end and back-end frameworks and technologies
• Experience with Omni Script, Apex, Flow, or Lightning Web Components
• Salesforce Financial Service Cloud or Services Cloud

Skills:

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills
• Planning, organising and coordination skill

Knowledge:

• Is able to apply expert knowledge and develop others understanding of the following:
• Salesforce Financial Service Cloud
• Salesforce Services Cloud
• Salesforce Data Cloud
• Salesforce Marketing Cloud
• DevOps and IT systems development processes (SDLC)
• Application development
• Advanced programming concepts
• Advanced algorithms and data structures
• Design Patterns
• Version Control
• Testing practices
• Database systems and query optimization (e.g., SQL, NoSQL).
• RESTful API design and integration.
• Cloud computing platforms and services (e.g., AWS, Azure).
• Advanced Microservice and event driven architectures
• Deployment using Kubernetes and containerization
• Responsive design principles
• Browser compatibility issues and performance optimisation.
• Front-end build tools and package managers
• If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!