Active Jobs at Discovery Limited

Key Purpose

• Work closely with a passionate development team to design, develop and maintain Java based solutions for a dynamic, multi-national company that sets the benchmark in its industry.
• Must be a team player and have the ability to work with both vertical and horizontal colleagues both in a formal and informal setting. 

Areas of responsibility may include but not limited to

• Develop, test, and maintain high quality application software.
• Analyse, maintain and enhance existing application and troubleshoot issues. 
• Assist with the production of technical specifications and designs.
• Promote new technologies and share knowledge within the team.  
• Recommend improvements to development processes, contribute to implementation plans, and assist in rollout.
• Adhere to coding standards and know best practices
• Perform code reviews.

Personal Attributes and Skills

• Passionate about technology and development
• Results oriented with the ability to work under pressure and cope with multiple concurrent projects with changing priorities and deadlines
• Strong analytical and problem solving skills
• Ability to deal with complexity and migrate between detailed and high level requirements
• Self-starter who takes ownership and accountability, and is able to work with minimal supervision
• Excellent written and verbal communication skills

Education and Experience

Education:  

• Matric/Grade 12 and formal Java qualifications
• IT related Degree or Diploma (BSc/BTech or similar).

Experience:

• 5 years Java systems development experience.
• Experience in Presentation layer development (HTML5, CSS, JSP, TypeScript / JavaScript, Spring MVC, Angular 1 & 2)
• Solid understanding of Java 1.6 and later
• SDLC
• Experience in application frameworks (Spring Framework)
• Unit testing and mocking frameworks.
• Integration experience
• Spring Framework 3.0 or later, Angular2
• Weblogic 10 & 12
• Maven
• Hibernate/JPA experience
• JMS, Tibco EMS experience.
• Oracle and PL/SQL knowledge.

Optional:

• ElasticSearch or SOLR experience
• Experience with Business Rules Management Frameworks.
• Experience using formal modelling languages (UML, ArchiMate etc) and modelling tools (Enterprise   Architect, Visual Paradigm etc.)
• Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development
   

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Key Purpose

• To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servicing channels, primarily over the telephone.
• To effectively manage the risk of in-hospital admissions by using your clinical knowledge and integrating this with your understanding of the benefits of the scheme and ensuring accurate information regarding funding

Areas of responsibility may include but not limited to:

• Confirming benefits according to set protocols and funding rules
• Accurately obtaining and capturing information to confirm correct funding
• Servicing all key stakeholders telephonically and via other servicing channels until the query has been resolved
• Servicing key stakeholders in a customer centric way to ensure that we live by our service principles
• Keeping up to date with product changes and benefits to ensure that all key stakeholders are accurately serviced
• Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood
• Achieving and exceeding key performance metrics relating to service delivery
• Keeping abreast of continuous process, product updates and digital tools
• Dealing with multiple interactions
• Consistently utilizing all servicing tools availabl

Competencies and Skills

• Following instruction and procedures (Self-development)
• Analysing  (Managing Complexity)
• Learning and Researching (Nimble Learning)
• Presenting and communicating information (Communicating effectively)
• Delivering results and meeting customer expectations (Customer focus)
• Deciding and initiating action (Decision Quality)
• Working with people (Collaborating)
• Writing and reporting (Communicating effectively)

Personal Attribute and Skills:

• Customer Centric
• Knowledge of Anatomy and Physiology
• Time Management

Education and Experience

Education:

• Matric
• South African accredited Clinical qualification

Knowledge:

• Anatomy and Physiology

Experience

• At least 6 months working experience in a customer services or clinical environment

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Key Purpose

• The primary function of the role is to support the day-to-day actuarial operations of the existing Discovery Life products and benefits. It involves the maintenance of the existing and historical benefit rules, and particularly those that impact operational areas such as servicing, claims, finance, credit control and commission. The role also involves adding an analytics component to the existing actuarial operations team so as to provide key actuarial insights and support to the wider operational areas of Discovery Life.

Areas of responsibility may include but not limited to

• Maintain and/or enhance product specifications for the entire in-force suite of Discovery Life products. Assist with the product development, enhancement and management of various individual Discovery Life benefits
• Communicate effectively and provide support, assistance, actuarial insights and analysis into wider operational areas such as servicing, claims, finance, credit control and commission
• Actuarial and statistical modelling of the existing book, including value assessment of proposed initiatives, enhancements and/or management actions
• Assist with and take ownership of various components included in the product life cycle of Discovery Life’s existing benefits, including technical debt and product day 2 deliverables
• Analyse and/or extract data sets, optimise business processes, understand risks, build sophisticated tools and actuarial analysis so as to ensure the smooth running of the existing product suite
• Provide expert product support to various actuarial teams within the Discovery Life to assist with delivery of key business deliverables. Providing innovative solutions to complex product problems to improve the overall product offering of Discovery Life

Education and Experience

Essential:

• Matric with Mathematics
• Relevant Bachelor’s / Honours degree in Actuarial Science from an accredited institution.
• At least 5 years of working experience as an Actuarial Analyst or Actuary
• Qualified as a Fellow Actuary

Advantageous:

• At least 2 years of working experience as a qualified Actuary
• At least 2 years of working experience within the Individual Risk Life industry 

Technical Skills and Knowledge

Essential:

• Intermediate proficiency in MS Word, MS Excel, MS Outlook.
• Superior technical and analytical ability
• Excellent communication skills 
• Advanced Excel capabilities

Advantageous:

• Modelling and Data Analytics software skills (Prophet, SQL etc.)
• Experience managing direct reports and wider project teams