At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
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Key Responsibilities:
- Provide daily nursing care and support to children with physical and/or intellectual disabilities
- Administer medications and monitor health status in collaboration with the healthcare team
- Support children with feeding, mobility, hygiene, and therapy routines
- Maintain accurate patient records and report any health concerns
- Work closely with multidisciplinary teams, families, and caregivers
- Foster a safe, nurturing, and inclusive environment for all children
Requirements:
- Enrolled Nurse qualification and valid SANC registration
- Minimum [insert years] experience in paediatric or disability care (preferred)
- Strong communication and teamwork skills
- Patience, empathy, and a genuine love for working with children
- Ability to adapt and remain calm in a dynamic care environment
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Key Responsibilities:
- Conduct outbound and inbound sales calls to promote and sell consumables such as paper products, cleaning chemicals, and dispensers.
- Prepare and follow up on quotations done
- Identify and pursue new business opportunities and upsell to existing clients.
- Maintain accurate customer records and sales activities using online systems.
- Provide excellent customer service, addressing inquiries and resolving issues efficiently.
- Collaborate with the internal team to ensure product availability and timely order fulfilment.
- Submit daily sales reports and pipeline updates to management.
- Stay updated on industry trends, product knowledge, and competitor activities.
Qualifications & Experience:
- Matric (Grade 12) or equivalent required.
- Minimum 2–3 years of sales experience, preferably in the service or FMCG industry.
- Proven track record in telesales or internal sales.
- Strong communication and negotiation skills.
- Ability to prepare basic quotes and understand product pricing.
- Good knowledge of hygiene consumables is advantageous.
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Detail-oriented with excellent organizational and reporting skills.
- Able to work independently and as part of a team.
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Responsibilities:
- Plan, coordinate, and supervise the production of food items, ensuring adherence to recipes, portion control, and quality standards.
- Lead and manage a team of kitchen staff, including chefs, cooks, and dietary aides, by providing training, guidance, and performance evaluations.
- Monitor and maintain cleanliness, organization, and sanitation of the kitchen area, ensuring compliance with health and safety regulations.
- Oversee and control food inventory, ensuring proper storage, labelling, and rotation of ingredients to minimize waste and spoilage.
- Collaborate with the purchasing department to maintain adequate stock levels of food and supplies, and avoid any disruptions in production.
- Conduct regular inspections of equipment and utensils, ensuring proper functioning and coordinating repairs or replacements as needed.
- Develop and update recipes, menus, and production methods to improve efficiency, quality, and customer satisfaction.
- Address any customer complaints or concerns regarding food quality and ensure prompt resolution.
- Stay updated on industry trends, new techniques, and culinary innovations to enhance food offerings and maintain competitiveness.
- Uphold company values and standards in food preparation, presentation, and customer service.
- Adhere to food safety and hygiene standards, including temperature regulations, allergen control, and cross-contamination prevention.
- Collaborate with other departments, such as purchasing, sales, and management, to facilitate efficient operations and achieve business goals.
Requirements:
- Proven experience as a Production Chef or similar role, preferably in a high-volume food production environment.
- Degree or diploma in Culinary Arts, Food Science, or related field is preferred.
- Extensive knowledge of food preparation techniques, kitchen management, and health and safety regulations.
- Strong leadership skills, with the ability to motivate and supervise a diverse team.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in managing food inventory, minimizing waste, and controlling costs.
- A creative approach to menu planning and recipe development.
- Exceptional attention to detail and a commitment to maintaining quality standards.
- Strong communication and problem-solving skills.
- Ability to work under pressure in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of industry trends, new ingredients, and cooking techniques is an asset.
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Key Responsibilities:
- Develop and implement health and safety policies and procedures in accordance with regulatory requirements
- Conduct regular inspections and audits to identify potential hazards and ensure compliance with established safety protocols
- Investigate accidents and incidents to determine root causes and recommend corrective actions
- Provide guidance and training to employees on health and safety best practices
- Maintain accurate records of all health and safety activities, including inspections, training sessions, and incident reports
- Collaborate with management and employees to promote a culture of safety and wellness within the organization
- Keep abreast of changes in health and safety legislation and communicate updates to relevant stakeholders
Qualifications:
- Bachelor's degree in occupational health and safety, environmental science, or a related field
- Certified Health and Safety Professional (CHSP) designation preferred
- Minimum of 2-3 years of experience in a health and safety compliance role
- Knowledge of relevant health and safety regulations and standards
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work independently as well as part of a team
- Proficiency in Microsoft Office suite and other relevant software applications
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Desirable education and experience:
- Proven experience as a Halaal food service assistant or in a similar role
- In-depth knowledge of Halaal dietary laws and practices
- A passion for creating delicious and authentic dishes
- Excellent time management and organizational skills
- Ability to work well under pressure and in a fast-paced environment
- Strong communication and leadership abilities
- Certification in food safety and sanitation would be a plus
Key areas of responsibilities:
- Plan, prepare, and cook a variety of Halaal dishes, including traditional and modern recipes
- Ensure that all ingredients used in cooking are Halaal-certified and comply with Halaal dietary laws
- Monitor and maintain kitchen hygiene and cleanliness in accordance with Halaal guidelines
- Collaborate with the kitchen staff to develop new menu items and specials
- Always adhere to health and safety regulations in the kitchen
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Education and Experience required:
- Matric is essential.
- Customer Service experience is essential.
- Experience in a similar role would be an advantage.
Knowledge, Skills and Competencies:
- Knowledge of coffees and coffee beverages.
- Knowledge of basic food preparation.
- Communication skills.
- Ability to work with cash.
- Ability to work autonomously and as part of a team.
Key areas of responsibility:
- To provide polite and friendly service to all customers.
- To prepare basic food items.
- Attend to the till and deliver a great customer service experience.
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Desirable education and experience:
- 2 Years of Experience working in a logistics environment
- Matric
- Experience working in a hospitality environment would be preferred but not essential as training will be provided
- Work smart experience will be an advantage
- Supervisory experience would be an advantage
Knowledge, Skills, and Competencies:
- Computer literacy
- Ability to work with numbers and calculations
- Planning and organization skills
- Time management skills
- Communication skills
- Ability to work autonomously and under pressure
- Ability to delegate
Key areas of responsibility:
- Place orders and liaise with suppliers upon approval of Project/ Catering Manager
- Ensure that prices and quantity concur with order sheet and invoice
- Issuing of stock/groceries to all External Departments
- Weighing of all food products being issued to staff for production
- Manage the stock ratio of stores in line with the budget on a minimum / maximum stock level
- Assist in Weekly and Monthly Stock take
- Complete all HSE records correctly and timeously
- Supervise the storeroom/fridge/freezer
- Ensure Storeroom/Fridge/Freezer is locked and always cleaned
- Check all goods entering the stores' area in terms of quality/data sheets and are correctly labelled
- Receive all stock from suppliers an ensure all stock received is in order.
- Will be requested to work over weekends.
- Ensure all stock is packed away after each mealtime service.
- Ensure Quality checks are done on all food products.
- Implement strict controls in the Fridge/Freezer and Storeroom
- Work in Conjunction with the Project/Catering Manager and Catering Supervisors
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Education and Experience:
- Matric essential (Grade 12)
- Food and Beverage certificate is an advantage
- Minimum 2 years working experience
Knowledge, Skills, and Competencies:
- Knowledge about local coffee preferences
- Pleasant customer service
- Good Communication skills
- Team player
- Ability to work under pressure
- Sales Ability
Key Areas of Responsibilities:
- Preparing and serving hot and cold drinks such as coffee, tea, artisan, and speciality beverages.
- Describing menu items and suggesting products to customers
- Servicing customers and taking orders
- Ordering, receiving, and distributing stock supplies
- Receiving and processing customer payments
- Cleaning and sanitising work areas, utensils, and equipment
- Cleaning service and seating areas
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Education and Experience required:
- Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
- Customer Service experience is essential
- Matric is essential
- Professional Cookery certificate will be an advantage
- Experience in a Hotel environment will be an advantage.
Knowledge, Skills and Competencies:
- Knowledge of and compliance with food safety standards.
- Customer service and communications skills
- Contribute to effective teamwork
- Special Diets
- Ability to work under pressure
Key areas of responsibility:
- Preparation of food for daily kitchen production
- Provide quality food service
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Education and experience required:
- Matric
- Post school education would be an added advantage
- Extensive knowledge of specialised cleaning
- Minimum five (5) years management experience in industrial & commercial industry or similar service industry is essential
- Experience with working on gardens preferred
- Exposure to selling of a service will be advantageous
- Exposure to Industrial Relations on a shop floor level will be advantageous
Key areas of responsibilities:
- To ensure constant customer satisfaction and good client contact
- To regularly visit and inspect that the standard of work of employees at contracts is of the highest quality as per the contract specification
- To provide a top-notch cost-effective service
- To ensure that the company image is maintained and that company uniform is worn at all times by employees
Key areas of responsibilities continued:
- Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initiated
- Ensure adequate control over all equipment in accordance with fixed asset policies and procedures
- Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department
- Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances
- Promptly attend to daily messages and complaints
- Ensure that staff is informed of changes that affect them with regard to Company policies
- Prepare contingency plans for strikes and stay-aways
- Appraise employees by way of verbal direction and performance appraisals for supervisory level and above
- Adhere to Company policy and procedure (retrenchment, promotion, etc.)
- Carry out regular inspections at all sites
- Attend certain regular meetings with clients. Where these meetings need to be minuted, this to be done and copies of the minutes distributed. All problems to receive prompt action. Call rosters to be submitted to management.
- Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
- Promote the Company’s full range of non-recurring business (specials).
- Attend monthly Area Manager’s meetings with the Regional Managers to discuss Monthly wage queries, leave, costing, etc. as and when required.
- Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes
- Responsible for compliance with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety
- Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department
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Responsibilities:
Coordinate Service Delivery:
- Schedule service appointments and allocate resources efficiently.
- Monitor service progress, ensuring adherence to timelines and quality standards.
- Proactively identify and resolve any issues or conflicts that may arise during service delivery.
- Track and report service metrics and KPIs.
Client Communication:
- Serve as the main point of contact for clients, providing regular updates on service status.
- Address any client inquiries, concerns, or escalations promptly and professionally.
- Collaborate with clients to assess their service needs and preferences.
- Deliver exceptional customer service, exceeding client expectations.
Team Collaboration:
- Liaise with internal teams to ensure smooth coordination and execution of services.
- Collaborate with service providers, such as contractors or vendors, to ensure their timely availability and compliance with service commitments.
- Provide necessary information and documentation to service teams to ensure accurate service delivery.
- Foster a positive and collaborative work environment, promoting teamwork and professional growth.
Administrative Tasks:
- Maintain accurate records, databases, and documentation related to service provision.
- Generate service reports, statistics, and analyses for management review.
- Assist in the development and improvement of service coordination processes and procedures.
- Manage service-related budgets, expenses, and procurement activities as required.
Qualifications:
- Proven experience as a Service Coordinator or in a similar role.
- Strong organizational and multitasking skills.
- Excellent oral and written communication abilities.
- Strong problem-solving and conflict-resolution skills.
- Proficient in using service management software tools and Microsoft Office Suite.
- Ability to work well under pressure and meet deadlines.
- Attention to detail and strong analytical skills.
- Ability to establish and maintain effective working relationships with clients and internal teams.
- Bachelor's degree in a relevant field is preferred but not required.
- Prior experience in the service industry is an advantage.
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Qualifications:
- Grade 12
- Minimum 5 Years’ experience in cleaning, Hygiene and Facilities Managment is compulsory
- Proven experience in a similar role, preferably in a commercial cleaning or facilities management setting
- Strong organizational and leadership skills
- Excellent communication and interpersonal abilities
- Knowledge of cleaning techniques and best practices
- Ability to work independently and handle multiple tasks simultaneously
- Valid driver's license and access to a reliable vehicle
Key areas of responsibility:
- Manage a team of cleaners, including hiring, training, scheduling, and performance management
- Conduct regular inspections of facilities to ensure cleanliness standards are met
- Develop and implement cleaning schedules and procedures
- Maintain relationships with clients and address any concerns or issues in a timely manner
- Monitor cleaning supplies and equipment inventory and make necessary orders
- Ensure compliance with health and safety regulations
- Provide regular reports to senior management on cleaning operations and performance
Employee Management
- Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
- Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
- Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
- Arrange counselling and effect wellness campaigns within each site
- Monitor and verify employee time schedules as per shift agreements
- Employees leave management
- Regularly communicate changes and general information to all employees per site
Industrial Relations Support
- Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
- Preparation of contingency plan for strikes and stay away.
- Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
- Adherence to company policy and procedure
- Manage Union relationships
Recruitment
- Efficiently source temporary employees in accordance with labour legislation and internal process and policy
- Ensure that employee head count on site is in line with the agreed head count costing
- Approval process to be followed when hiring new staff
- To ensure that staff members sign their engagement contract before they start work on site
- To ensure that all onboarding forms are submitted to payroll on time
Systems and Process
- Ensure that PRP hours are approved on time
- Adhere to on time salary payments
Site management
- Ensure that correct resources and employees are transported to site
- To carry out regular inspections
- To be responsible for the prompt attention to the communications book procedure.
- To attend certain regular meeting with clients, where minutes need to be taken.
- All problems to receive prompt action
- Usage of the AM tool for each site
- Audits and inspections
- Site inspections on regular basis
- Maintain overall client expenses on site
Business development
- Work with Contract managers to upsell clients
- Build and maintain client relationships
- Have an in-depth knowledge of business products and value proposition
Training & development
- Facilitate Annual training, on the job training, statutory training and learnerships
- Be involved in talent Incubation initiatives
Health & Safety
- Hazard Identification and Risk Assessments are completed
- Equipment is in good working order.
- Uniforms are sufficient and in good condition.
- Personal Protective Equipment is supplied as per site and scope hazards identified.
- Toolbox talks are done twice a week by the Contract Manager.
- Current Safety Data Sheets are available on chemicals used on site.
- Staff medicals where necessary are available.
- Waste Management Procedures.
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Qualifications:
- Grade 12
- Minimum 5 Years’ experience in cleaning, Hygiene and Facilities Managment is compulsory
- Proven experience in a similar role, preferably in a commercial cleaning or facilities management setting
- Strong organizational and leadership skills
- Excellent communication and interpersonal abilities
- Knowledge of cleaning techniques and best practices
- Ability to work independently and handle multiple tasks simultaneously
- Valid driver's license and access to a reliable vehicle
Key areas of responsibility:
- Manage a team of cleaners, including hiring, training, scheduling, and performance management
- Conduct regular inspections of facilities to ensure cleanliness standards are met
- Develop and implement cleaning schedules and procedures
- Maintain relationships with clients and address any concerns or issues in a timely manner
- Monitor cleaning supplies and equipment inventory and make necessary orders
- Ensure compliance with health and safety regulations
- Provide regular reports to senior management on cleaning operations and performance
Employee Management
- Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
- Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
- Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
- Arrange counselling and effect wellness campaigns within each site
- Monitor and verify employee time schedules as per shift agreements
- Employees leave management
- Regularly communicate changes and general information to all employees per site
Industrial Relations Support
- Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
- Preparation of contingency plan for strikes and stay away.
- Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
- Adherence to company policy and procedure
- Manage Union relationships
Recruitment
- Efficiently source temporary employees in accordance with labour legislation and internal process and policy
- Ensure that employee head count on site is in line with the agreed head count costing
- Approval process to be followed when hiring new staff
- To ensure that staff members sign their engagement contract before they start work on site
- To ensure that all onboarding forms are submitted to payroll on time
Systems and Process
- Ensure that PRP hours are approved on time
- Adhere to on time salary payments
Site management
- Ensure that correct resources and employees are transported to site
- To carry out regular inspections
- To be responsible for the prompt attention to the communications book procedure.
- To attend certain regular meeting with clients, where minutes need to be taken.
- All problems to receive prompt action
- Usage of the AM tool for each site
- Audits and inspections
- Site inspections on regular basis
- Maintain overall client expenses on site
Business development
- Work with Contract managers to upsell clients
- Build and maintain client relationships
- Have an in-depth knowledge of business products and value proposition
Training & development
- Facilitate Annual training, on the job training, statutory training and learnerships
- Be involved in talent Incubation initiatives
Health & Safety
- Hazard Identification and Risk Assessments are completed
- Equipment is in good working order.
- Uniforms are sufficient and in good condition.
- Personal Protective Equipment is supplied as per site and scope hazards identified.
- Toolbox talks are done twice a week by the Contract Manager.
- Current Safety Data Sheets are available on chemicals used on site.
- Staff medicals where necessary are available.
- Waste Management Procedures.
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Education & Experience Requirements:
- A relevant tertiary qualification in Hospitality, Food & Beverage Services, or Culinary Arts (preferred).
- Minimum 5 years of experience in catering project management, preferably within commercial and or industrial catering.
- Experience overseeing large-scale kitchen operations catering to 2000+ individuals.
- Industrial site exposure is highly advantageous.
- Proven ability to manage unit mobilization and change implementation programs.
- Strong background in competitive and sensitive markets.
- Experience in costing, budgeting, forecasting, and financial reporting.
- Familiarity with working within brand guidelines to drive successful outcomes.
- Demonstrated experience in managing teams and optimizing operational efficiencies.
- A valid driver’s license is required.
Key Responsibilities:
- Manage catering and hospitality projects from initiation to completion, ensuring alignment with business objectives.
- Oversee unit mobilization, change programs, and large-scale food production processes.
- Ensure successful execution of catering operations within industrial and high-volume environments.
- Optimize workflow efficiencies, ensuring high-quality service delivery to clients.
- Develop and implement standardized menus, costing strategies, and process improvements.
- Oversee financial performance, including budgeting, forecasting, and profit optimization.
- Monitor stock levels, procurement, and supply chain efficiency.
- Implement and maintain electronic meal ordering systems.
- Ensure compliance with health, safety, and environmental standards, maintaining accurate records.
- Lead workforce planning, payroll administration, and performance management.
- Enhance customer experience by gathering feedback and making data-driven improvements.
- Ensure strict adherence to client service level agreements and operational excellence.
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Education and experience required:
- Matric
- Business Administration qualification is advantageous.
- Must have at least 2 years bookkeeping experience.
- Customer relations experience
- Minimum of 1 year experience working on WorkSmart
Knowledge Skills and Competencies required:
- Excellent communication skills
- Excellent organisation and planning skills
- Computer literacy on Ms Office is essential.
- Worksmart
- Financial acumen
- Management skills
Key areas of responsibilities:
- To accurately and efficiently execute daily capturing utilizing the Worksmart system
- General Admin duties such as typing and filing.
- Weekly and Monthly stock take
- Capturing of stock-takes
- Assisting with Debtors & Creditors
- Spot checking of depot stock-takes if required.
- Responsibility for cash ups and banking
- Ordering of daily stock items
- Understanding par levels and adhering to them
- Data capturing
- Assisting with monthly price changes
- Assisting with monthly purchasing code changes
- Processing of claims in a timeously fashion
- Confirming prices with suppliers
Method of Application
Use the link(s) below to apply on company website.
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