Active Jobs at FlySafair

Description

• Oversee line maintenance is being carried out with regards to quality and efficiency;
• Conduct routine inspections for the quality of the technical maintenance;
• Provide on the job training to the Technical team (Technicians);
• Provide guidance with regards to fault finding and rectification;
• Provide guidance and knowledge on the maintenance of the applicable aircraft during the maintenance contract;
• Oversee A checks as well as weekly service checks;
• Monitor the quality of the work being performed;
• Monitor the status of the ageing progress;
• Oversee, review, and approve all required paperwork to ensure compliance with quality inspection standards;
• Monitor and manage shift rostering to ensure an optimal balance between available manpower and workload requirements;
• Ground runs;
• Supervise the team and report on the team's performance;
• Act as a resource, coach and mentor;
• Set team goals in order to meet the overall business need;
• Motivate, organise and encourage teamwork within the team to ensure productivity;
• Assist the team with finding solutions to complex work;
• Identify and remove barriers that reduce efficiency or effectiveness;
• Foster an optimal working environment that recognises and rewards success;
• Manage Employee relations and personnel functions (i.e. leave);
• Be part of the recruitment and training of staff by ensuring that Re-Current Training and OTJ training takes place;
• Liaise with third party service providers.

Requirements

• Grade 12 or Equivalent (Essential);
• Licensed AME with a SACAA A & C License on B737 -400 800 (Essential);
• Minimum of 15 years' aviation experience (Essential);
• Flight Line experience (Essential);
• Previous experience working on B737 — 400 and ž800 (Essential);
• OJT experience (Essential);
• 3 years' Ground runs CFM56-3C1/7B (Advantageous);
• Previous people management experience (Advantageous);
• Willingness to work shifts, weekends and on public holidays;
• Must be available and willing to travel at short notice, both locally and internationally;
• Valid South-African passport holder;
• Must be willing to perform relief duty at another station as and when required;
• Good understanding of the Mechanical Schematic systems;
• Excellent knowledge and troubleshooting experience on B737/400/800;
• Full Ground run competency CFM56-3C1/7B;
• Sound understanding of technical aircraft publications and documentation;
• Good understanding of aviation regulations and safety standards;
• Knowledge of Shift rostering (Advantageous);
• Proficient in the use of Microsoft Office (Word, Excel and Outlook, PowerPoint).

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Description

• Implement and uphold data governance and security protocols;
• Perform data extraction and transformation;
• Create Qlik data models;
• Generate information and insights from data sets and identify trends and patterns;
• Identify and define BI process improvement opportunities;
• Provide maintenance of the BI environment;
• Provide technical expertise in data storage structures, data mining, and data cleaning;
• Implement strategies that optimise statistical efficiency and quality;
• Support initiatives for data integrity and normalisation;
• Create complex queries on large datasets for manipulation;
• Lead data analysis projects from start to finish, including scoping, planning, execution, and delivering results to stakeholders;
• Develop complex reports in Qlik that summarises key findings and insights;
• Responsible for documenting solutions;
• Coach and mentor colleagues;
• Provide training and support to management on how to interpret and utilise data reports and dashboards;
• Engage with cross-functional teams to understand their data requirements;
• Gather input from stakeholders to ensure the data solutions provided meet their needs;
• Translate complex data analysis into actionable business insights that stakeholders can easily understand and act upon.

Requirements

• Grade 12 or Equivalent (Essential);
• BCom Information Technology (Essential);
• Relevant BI Certificate (Essential);
• Minimum of 6 years’ BI experience;
• Qlikview / Qliksense experience (Essential);
• Nprinting experience (Advantageous);
• Aviation experience (Advantageous).

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Description

• Book and coordinate group bookings;
• Answer calls, emails or other communications from passengers and prospective passengers;
• Take meaningful action against those calls (provide information, make booking changes, assistance in lost property, assistance in special needs or create new bookings);
• Ensure timeous and courteous responses to client/s Verify payments made by clients, capture names and assist with group changes;
• Generate and follow through with group quotations and bookings and guide clients throughout the process;
• Provide feedback to management on any recurrent issues that passengers appear to be facing so that these issues may be addressed and corrected from the root cause;
• Establish and maintain trust and rapport with clients through appropriate coordination of new and existing customers, ensuring exceptional customer service;
• Build and maintain relationships with potential clients.

Requirements

• Grade 12 or equivalent (Essential);
• Call Centre experience is (Preferred);
• Proficient in the Microsoft Office (Word, Excel and Outlook);
• Experience using Zendesk, Phone systems, Raddix system and PayU (Advantageous);
• Willingness to work overtime when required;
• Must be prepared to work shifts;
• Must have accurate and up to-date knowledge of FlySafair offerings.

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Description

• Monitor the daily operational plans as shared by OCC;
• Distribute information regarding planned issues, and service provider’s constraints /shortages;
• Cross-check daily movements against the ACSA parking bay list;
• Monitor the Apex system to detect any abnormalities, possible delays and bay changes;
• Analyse any aircraft technical problems;
• Responsible for communicating ETA’s to service providers to meet SLA agreements;
• Responsible for Performance Monitoring i.e. OTP;
• Provide input and agree on KPIs;
• Monitor deviations;
• Negotiate best solutions towards bay/gate allocations as per FlySafair’s preference;
• Provide a comprehensive end-of-shift handover;
• Review trends and any non-conformance or deviations within the reports and engage with stakeholders to close the gaps;
• Follow up with service providers if services are not in the bay as per SLA standards;
• Participate in communications where input is required, internally and externally.

Requirements

• Grade 12 certificate;
• 2-4 Years Airport operational experience;
• Previous AMC experience;
• Willingness to work longer than normal office hours;
• Good understanding of operational requirements;
• Excellent understanding of functioning and decision making during IROPS;
• Excellent communication skills;
• Solid computer literacy;
• Excellent telephone, email and radio etiquette;
• Good decision-making skills;
• Good time management skills;
• Conflict resolution skills.