Active Jobs at Hollywoodbets

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories.
• From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom.
• And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit.
• Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Betting Clerk, to be based in Vasco, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Valid driver’s license
• Related Diploma/Degree
• Matric
• 1-2 years’ experience in the Gaming industry.

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

Closing Date: 27 July 2025

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-2 years’ experience in a marketing related position

Bonus to have:

• Diploma/degree in marketing or related field

What You’ll Do For The Brand:

• Implements marketing, events and advertising campaigns by assembling and analysing strategy objectives and sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organising promotional presentations; updating calendars.
• Prepares marketing reports by collecting, analysing, and summarizing reports.
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
• Supports regional marketing teams with major campaigns.
• Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
• Monitors budgets by comparing and analysing actual results with plans and forecasts.
• Create, deliver, edit, and optimize marketing materials.
• Ensure that messages are supportive of and consistent with marketing strategies.
• Provide support to marketing department.
• Coordinate flow of information and communication and disseminate it according to plan/strategy.
• Create thought leadership materials.
• Research media coverage and industry trends.
• Develop fresh story ideas.
• Conduct extensive media outreach.
• Improve communication efficiencies within company.

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent attention to detail
• Demonstrate excellent planning skills
• Excellent problem solver
• Be results driven
• Be Accountable

Closing Date: 26 July 2025

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Experience in the service industry.

A Bonus To Have:

• Experience with POS system.
• Stock Management.
• Matric

What You’ll Do For The Brand:

• Ensure uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to the customers as you are the face of the company and need to present a professional
• Ensure bar area is neat and tidy prior to Ensure that the same standard is kept during service times to ensure that the service area is always neat and tidy. Ensure service area is cleaning before customers are seated. There should be no empty glassless, Beverage containers, excess cutlery or crockery on the service area. Clean glasses, utensils, and bar equipment. Condiments, water, ice, napkins, straws etc. is replenished
• Prepare stock requisition the night before but no later than an hour before opening time. Identify fast selling items and increase requisition and consider relevant trends, busy periods/events that might increase stock Submit to F&B Supervisor, receive stock from F&B Supervisor as per requisition form and sign. Ensure that opening stock is recorded
• Ensure fridges are always sufficiently stocked and ensure stock rotation
• Ensure Float is Count in present of F&B Supervisor, if there is a shortage advise F&B Supervisor prior to opening.
• Greet customers and thank guests, always acting in a pro-active and positive Show interest to the customer/punter, pay attention when they speak and maintain eye contact during conversations.
• Present menus to customers/punters and answer questions about menu Advise on daily specials and make recommendations upon request. Promote food and beverage items. Communicate in a clear and professional manager and address the customer in a respectful manner.
• Serve orders beverages and/or snacks or food timeously. Check with customers to ensure they are enjoying their beverages and/or meals and take action to correct any problems
• Take beverage and/or food orders as soon as the customer/punter is Ensure beverage order is taken within five minutes after menu is presented. Food/ snack orders are placed if requested. If required check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages should the customer appear to be under aged
• Write the orders on order slips to ensure the correct order is After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated.
• Follow up on food delays from the kitchen, advising punters/customers on delays and regularly communicating the status of the order
• Ensure customer/ punter complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the
• Collect payments from customer either by cash or Correctly record the payment. Thank the customer/punter for the tip. Any voids to be authorized by the F&B Supervisor.
• Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Shortages will be dealt with Accountable for all the sales recorded under your account during the shift.
• Print Generic stock sheets of actual stock count names and Count Stock sign next to changes with F&B Supervisor. Disclose all breakages and wastage to F&B Supervisor
• Ensure that all personal food and beverage purchases are signed off by the F&B supervisor and are checked once received to Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
• Ensure the service area is clean and tidy in preparations for the next
• Ensure that internal procedures are adhered
• Any ad hoc duties that might be

What You’ll Bring To The Team:

• Good communication and interpersonal skills.
• Excellent Customer service skills.
• Demonstrate a high level of integrity, trustworthiness and reliability.
• Portray strong attention to detail, whilst maintaining efficiency.
• Must have a strong sense of accountability.

Closing Date: 27 July 2025

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-2 years’ experience in the Gaming industry.

A Bonus To Have:

• A valid driver’s license.
• Matric

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Understanding main business drives.
• Demonstrate understanding of betting procedures and understanding the different betting types.
• Manage income and pay-outs, through following company policies practices and procedures.
• Possess a strong attention to detail skills.
• Ability to provide quality results and creative problem solving skills

Closing Date: 28 July 2025

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You bring:

• 1 year experience managing events.
• A valid driver’s license.
• Track record of over-achieving quota
• Ability to understand customer needs and handle different types of personalities
• Strong listening, communication, presentation, and social skills

What You’ll Do For The Brand:​​​​​​​

• Work closely with Area Managers to meet the required targets on Active and Qualified accounts
• Plan marketing campaigns with the assistance of the Area Manager and Marketing Team
• Facilitate promotional activities daily
• Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally
• Measure effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event
• Conduct market analysis/research to make suggestions for improvements
• Recruitment, interviewing, and coordinating with AM/Trainer for induction.
• The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews, (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) functions
• Growth, branding, and rollout of Top Up Voucher outlets in all distributor networks. Visiting outlets where required
• Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV
• Ensure that cash-ups are done following cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
• Provide day-to-day operational support to Area Managers

Daily Reports

• Management of the team members leave, absenteeism, and attendance.
• Management of stock (daily report on stock levels and usage)
• Any other related duties that might be required

What You’ll Bring To The Team:​​​​​​​

• Ability to understand different betting markets and products.
• Demonstrate strong communication skills and active listening skills.
• Actively promotes and sells products or services.
• Possess a strong understanding of various betting markets and products.
• Ability to provide quality results and creative problem-solving skills.
• Understands top up voucher distributions.

Closing Date: 28 July 2025

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• General building upkeep knowledge (Electrical, plumbing, painting, ceilings, generators and air conditioning)
• A valid driver’s license
• Management Experience

What You’ll Do For The Brand:

• Maintain all branches look and feel.
• Liaise regularly with the BM/STL and perform daily and weekly checks within the region.
• Undertake generator tests and ensure that fuel levels are always at reasonable levels.
• Report any leakage of the water mains and where possible undertake minor repairs.
• Ability to work closely with the regions project manager during minor upgrades, revamps and new shop fitouts.
• Basic handling skills of power/general tools
• Intermediate administrative skills i.e. controlling regular services of equipment, air conditioning changes, cleaning services etc.
• Maintenance of all air-conditioning types and extractors.

Closing Date: 28 July 2025

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• General building upkeep knowledge (Electrical, plumbing, painting, ceilings, generators and air conditioning)
• A valid driver’s license
• Management Experience

What You’ll Do For The Brand:

• Maintain all branches look and feel.
• Liaise regularly with the BM/STL and perform daily and weekly checks within the region.
• Undertake generator tests and ensure that fuel levels are always at reasonable levels.
• Report any leakage of the water mains and where possible undertake minor repairs.
• Ability to work closely with the regions project manager during minor upgrades, revamps and new shop fit-outs.
• Basic handling skills of power/general tools
• Intermediate administrative skills i.e. controlling regular services of equipment, air conditioning changes, cleaning services etc.
• Maintenance of all air-conditioning types and extractors.

Closing Date: 28 July 2025