Active Jobs at MRI Software

• As a Team Lead in the Managed Services team, you will be responsible for client deliverables and managing the Property Accounting team in SA. You will be responsible for driving team metrics including revenue, utilisation, engagement management, along with client satisfaction and delivery efficiency. It will be your duty to provide leadership, mentoring and training to employees, while handling the distribution of work and ensuring engagements are completed and are successful according to the scope of work. You will act as a resource for delivery, escalations, participating in client committees, as well as cross departmental communication where appropriate.
• As a Team Lead, it is anticipated you will spend 50% of your time managing and leading people and 50% of your time on functional work. However, this split may be adjusted and will be communicated by the leadership team if applicable. The below responsibilities are not an exhaustive list, and each one could contain more sub-tasks. 

People Management

• Conducting 1:1s with your direct reports (bi-weekly or as required). 
• Conducting Team check-ins.
• Managing the full performance review process including addressing development opportunities and skills gaps for work coming in. 
• Supporting onboarding and training of new team members. 
• Managing leave and schedules. 
• Collaborating with Team Leads and Managers in Managed Services to promote a connected environment. 
• Collaborating with Senior Management and HR/TA with regards to recruitment and selection and the interview process. 
• Collaborate with business leaders across regions to strengthen the team with an emphasis on people management, culture and delivery excellence. 

Client Delivery & Other Responsibilities

• Act as a Client Lead on engagements, delivering more complex services whilst supporting the upskilling of the team.
• Accurate and timely administrative tasks and time consumption reports for work delivered to clients for self and delivery team.
• Filter team questions to support core processes and enabling functions.
• Assist leadership team with special projects, operating mechanisms, initiatives for the Managed Services organisation.
• Develops strong relationships with cross functional partners.

REQUIREMENTS:

• Comprehensive knowledge of UK industry specific market segments, associated business rules, standard operating procedures and process best practices for property accounting and / or lease administration.
• Be a subject matter expert in at least one of MRI’s Property Management software, e.g. QubePM, Horizon and ProLease Enterprise.
• Must understand end-user processes, ideally having worked as an end-user previously.
• Ideally have previous management experience.
• Ability to work independently.
• Ability to work under deadlines.
• Good organisational skills and the ability to manage priorities.
• A high degree of dependability, motivation and flexibility.

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• Do you have a passion for helping clearly explain what a company does?  Do you love a good headline that succinctly illustrates the benefits of using a product?  MRI Software is looking for a Digital Content Writer to join our EMEA Marketing team! As the Digital Content Writer, you will be responsible for executing on and contributing to a website and digital messaging strategy that aligns with our brand's voice and resonates with our target audience. We are seeking a highly motivated individual who can bring a unique perspective and elevate our digital content to the next level. If you possess excellent writing abilities and a deep understanding of B2B digital marketing, we want to hear from you!

Key Responsibilities:

• Execute on and contribute to a comprehensive website content strategy that aligns with the company's brand voice and resonates with target audiences
• Collaborate with cross-functional teams, including marketing, design, and product, to ensure content is aligned with business goals and objectives
• Working with global teams and leaders working from other locations on similar initiatives
• Write and edit engaging and high-quality content for various digital channels, including but not limited to websites, social media, email marketing, and blogs
• Align with SEO strategies to increase organic traffic and improve search engine rankings
• Monitor and analyse content performance using data and metrics to inform future content strategy
• Ensure all content is consistent with brand guidelines and maintains a cohesive brand voice
• Stay up to date with industry trends and best practices to continuously improve and innovate content strategy
• Manage and prioritise multiple projects simultaneously, ensuring deadlines are met and quality is maintained
• Continuously evaluate and improve content processes and workflows to increase efficiency and productivity
• Collaborate with external agencies and freelancers to supplement content creation as needed

Requirements:

• 3+ years’ experience in copywriting and/or digital marketing
• Understanding of web UX and optimizing journeys
• Strong knowledge of SEO best practice
• Knowledge of B2B digital marketing channels and techniques
• Strong editing and proofreading skills
• Proficient with Wordpress, Google Analytics, Microsoft Office
• Excellent people skills to work effectively with remote team members and cross-functional teams in a matrix management arrangement 
• Occasional travel to events in South Africa – estimate 2 x per annum 
• Familiarity with Donald Miller’s “Building a Story Brand” & SB7 storytelling approach a plus
• Knowledge of the following digital platforms an advantage:
• Email Marketing & Marketing Automation (Pardot)
• Web Personalization (Webeo)
• Social Medial Channels (LinkedIn, Meta)
• Graphic Design (Canva)
• SEO (Ahrefs)

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• As a product marketing manager, you will tell the world (and company) the story of our products. Additionally, you will be charged with crafting the strategy around the messaging and marketing for new launches. As a product marketing manager, you will be the expert in buyers, how they buy, and their buying criteria, and you will transfer that knowledge to the sales and marketing channels. Key responsibilities include:
• Product positioning and messaging: develop and maintain differentiated positioning and messaging for the products and solutions in your segment. Understand and document key business and technical benefits for buyers.
• Sales enablement: Communicate the value proposition of the products in your segment to the Sales team and develop sales tools that support the selling process of your products. This includes externally facing content such as PowerPoint presentations, brochures, and data sheets, as well as internally facing content such as competitor cheat sheets, battle cards, and other training materials.
• Support strategic sales activities: work directly with the sales team, bringing your subject matter expertise, creativity and innovation to sales cycles
• Content: create content, including website content, case studies, product videos, blogs, etc to support demand generation, client communications and product launches
• Product launches: serve as the Marketing lead for all new product launches, upgrades and releases in your segment. Develop the Marketing launch plan with relevant team members and project manage Marketing launch activities
• Product Evangelist: be a strong advocate & evangelist for the products and services in industry forums/events/conferences, Analyst Relations activities, etc.
• Understand marketing channels and digital tools: understand how customers buy and utilise solutions.  Understand the channels they use to consume information and their journeys online and in-app.  Utilis this knowledge and digital tools to improve usage of the product and adoption of other solutions    
• Market intelligence: develop and maintain a detailed understanding of industry trends, competitor capabilities, and customer needs in your market segment. Share relevant information with Product Management, Sales and other Marketing team members.

REQUIREMENTS:  

• BA/BS degree in business, marketing or a related field.
• 3+ years of software product marketing experience
• Excellent written and verbal communication skills
• Excellent people skills to work effectively with remote team members and cross-functional teams in a matrix management arrangement 
• Occasional local travel to events including limited international travel
• Experience in PropTech or enterprise software (Saas) advantageous
• Detailed orientated and systems driven – Design Thinking certificates advantageous

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• We seek a Digital Campaign Coordinator to join our inbound marketing team. This is an excellent opportunity to gain experience in a fast-paced global organisation passionate about its people. If you are a fast learner, keen to expand your knowledge of digital marketing tools and contribute to digital campaign performance, this position is for you!
• In this role, you will collaborate with the EMEA Marketing Campaigns team to develop and implement digital marketing campaign strategies that drive lead generation and brand awareness. You will leverage appropriate digital channels to execute these campaigns, including web personalisation, PPC, display and social media platforms. Strong analytics skills will be key here as you report back to the team on campaign success.

Key responsibilities:

• Collaborate with the EMEA campaigns team to create a series of always-on ad campaigns across web personalisation, paid social and display
• Monitor and analyse campaign performance across digital platforms and optimise based on results
• Manage budgets for digital campaigns, maximising return on investment
• Meet with key stakeholders regularly to report on the performance of digital campaigns

Requirements:

• 3-5 years of experience in digital marketing
• Thorough knowledge of digital marketing channels and techniques
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong analytics skills
• Stakeholder management skills
• Proficient in Microsoft Office
• Knowledge of the following tools an advantage:
• Google Analytics
• Google Ads
• Salesforce
• Account Engagement (Pardot)
• 6Sense
• LinkedIn Campaign Manager
• Meta Business Suite
• Webeo
• Zapier
• Canva