Active Jobs at Mustek Limited

Job Description

Job Purpose:

• The Moodle Developer, frontend and backend developing & instructor for Mecer Inter-Ed exists to ensure the development, security and performance of the Moodle LMS platform.
• Troubleshoot and resolve technical issues related to Moodle. Provide technical support and training to internal users and external customers. Continuously improve user experience and platform performance.

Main Objectives:

Moodle LMS Developer

• Design, develop, customize, and maintain the Moodle Learning Management System (LMS), including themes, plugins, and core platform features
• Integrate third-party tools, such as assessment, conferencing, and reporting services with Moodle
• Troubleshoot technical issues, provide ongoing system maintenance, and execute upgrades and security patches to ensure smooth platform performance.
• Collaborate with instructional designers, content developers, and stakeholders to meet educational requirements and enhance user experience
• Provide technical support, create documentation, create training curriculum and deliver training for platform users and for external customers
• Monitor and improve Moodle performance, including scalability, reliability, and security.
• Manage and administer user roles, permissions, authentication methods, and system configurations to ensure optimal platform functionality.
• Collaborate with business units (sales, marketing, operations) to define integration requirements, map data flows, and deliver solutions aligned to enterprise objectives and customer success
• Coordinate integrations with external systems and tools, such as MS CRM(Dynamics 365) , video conferencing, content repositories, reporting platforms, or HRMS solutions
• Upload course content, manage learning resources, organize course structures, and align with instructional design best practices.
• Stay updated with the latest Moodle updates, plugin releases, and e-learning technology trends, continuously enhancing the system and development process.

AWS Cloud Integration & Related Duties

• Deploy and maintain Moodle on AWS services (such as EC2, Lightsail, RDS), leveraging cloud scalability, reliability, and security protocols.
• Integrate AWS services (S3 for content storage, Lambda, SES for notifications) to enhance Moodle functionality
• Monitor platform performance, costs, and user activity using AWS CloudWatch and reporting analytics, providing proactive system health management and resource optimization

MS CRM/Dynamics Integration

• Develop and implement API-based integrations between Moodle LMS and MS CRM/Dynamics 365 to synchronize user, course, and client data
• Ensure seamless authentication, enrolment, and reporting workflows across Moodle and CRM platforms.
• Customize data flow to support CRM-driven campaigns, learning interventions, and automated communication with learners
• Monitor integration health, troubleshoot errors, and manage updates for compatibility and data integrity
• Document integration processes and best practices for technical and non-technical stakeholders.

Training Duties

• Training Delivery: Conduct training sessions in accordance with Mecer Inter-Ed’s curriculum, ensuring an engaging and effective learning experience for all participants.
• Stakeholder Assessment: Evaluate stakeholder performance through assessments, practical exercises, and feedback, ensuring that learning objectives are met.
• Content Development: Assist in the development and updating of training materials, incorporating feedback and industry best practices.
• Support Services: Provide support to stakeholders before, during, and after training sessions, addressing any questions or concerns they may have.
• Reporting: Maintain accurate records of training activities, stakeholder progress, and assessment results, and report these to senior instructors and management.
• Professional Development: Continuously enhance your own expertise in ICT through ongoing learning and training opportunities. Share knowledge with colleagues and contribute to the improvement of the training program.
• Compliance and Quality Assurance: Ensure adherence to Mecer Inter-Ed's quality standards and regulatory requirements in all training activities. Participate in audits and assessments as needed.

AD HOC Duties:

• Various administrative tasks, beyond the above listed, from time to time.

Qualification, Experience & Skills:

• Bachelor’s degree or diploma in computer science, Information Technology, or related field
• Proven experience as a Moodle Developer or similar role.
• Strong understanding of Moodle architecture, APIs, and plugin development.
• Proficiency in PHP, MySQL, HTML, CSS, JavaScript.
• Relevant certifications from various vendors such as Moodle or proven experience (refer to growth plan).
• 2 years’ experience as a Moodle frontend and backend developer as minimum requirement.
• 1 years’ experience as an instructor, trainer, or related position is advantageous.
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software.
• AWS Cloud Practitioner

Knowledge:

• Professionals in this role should possess expertise in Moodle architecture, PHP, AWS platform administration, and enterprise integrations, alongside excellent problem-solving and communication skills.

Competencies:

• Moodle LMS Development: Proficiency in PHP, SQL, HTML/CSS, and JavaScript for custom plugin/theme development and platform optimization
• AWS Cloud Mastery: Proficiency in AWS services (EC2, S3, RDS, Lambda, VPC), cloud security best practices, and infrastructure-as-code tools (CloudFormation, Terraform).
• CRM Integration: Experience with Dynamics 365 and major CRM APIs, middleware, web services (REST/SOAP), and automation tools for seamless data exchange.
• DevOps & CI/CD: Knowledge of pipelines, git workflows, and deployment automation for LMS and integration updates.
• Security & Compliance: Understanding of data privacy, encryption, role-based access, and regulatory frameworks relevant to cloud and CRM environments.
• Requirements Gathering: Strong ability in business analysis and translating organizational needs into system specifications
• System Troubleshooting: Diagnostic skills for resolving technical issues in LMS, cloud, and integrated CRM/ERP workflows.
• Cross-Functional Teamwork: Effective engagement with instructional designers, business analysts, IT, and stakeholders for requirements and feedback.
• Project Management: Familiarity with Agile/Scrum or other project management methodologies, and experience in coordinating end-to-end technology projects.
• Solution-Oriented Mindset: Strong ownership for driving platform innovation, process automation, and measurable business improvement.
• Adaptability: Willingness to stay updated with new LMS, cloud, and CRM developments (e.g. Moodle 5.0, AWS advanced services, CRM upgrades)
• Excellent verbal and written communication skills to effectively convey complex information.
• Flexibility to adapt teaching methods and materials to meet diverse stakeholder needs and changing industry standards.
• Strong analytical and problem-solving skills to address stakeholder challenges and improve training outcomes.
• Ability to build rapport with stakeholders and create a supportive and motivating learning environment.
• Ensure accuracy and thoroughness in preparing and delivering training content and assessments.
• Abilities of the employee to perform effectively and efficiently:

Technical Skills:

• Moodle Development: Intermediate PHP, MySQL, HTML/CSS, JavaScript for custom modules, plugins, and theme design
• AWS Cloud: Proficiency with EC2, S3, RDS, Lambda, CloudFront, IAM, VPC; cloud architecture, deployment, monitoring, and DevOps automation.
• CRM Integration: Familiarity with Dynamics 365 APIs, REST/SOAP web services, middleware platforms, and data mapping for synchronization.
• Linux Server Management: Command-line administration, security, and performance tuning in web-based environments
• API Development: Design and maintenance of secure APIs for LMS-CRM data exchange
• Version Control & CI/CD: Use of Git, automated testing, and deployment pipelines for LMS and integration projects.
• Security & Compliance: Best practices for identity management, encryption, backup, and compliance with POPIA & GDPR or related standards.
• Technical Troubleshooting: Ability to diagnose and resolve LMS, cloud, and integration issues efficiently.
• Collaboration & Communication: Working with cross-disciplinary teams; ability to explain technical concepts to non-technical staff.
• Project Management: Experience with Agile or Scrum frameworks, time management, and documentation.
• Continuous Learning: Keeping current with evolving LMS, cloud, and CRM technologies and trends
• Teaching and Instructional Skills

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Job Purpose:

• As the Administrative Assistant, you’ll play a central role in keeping our operations organised and efficient. You’ll support day-to-day admin tasks and take ownership of vendor registration processes with our enterprise customers. Your ability to stay detail-oriented, navigate customer procurement systems, and manage documentation will directly support our ability to scale.

Key Responsibilities:

Administrative Support

• Provide general administrative assistance to the leadership and operations teams.
• Schedule meetings, coordinate calendars, and support internal team communications.
• Assist in preparing company documentation, presentations, and reports.
• Maintain internal filing systems and shared document repositories.
• Help coordinate travel, event planning, and ad hoc logistics.

Vendor Registration & Customer Coordination

• Own the end-to-end process of vendor registration with customer procurement platforms.
• Complete vendor forms and ensure accurate, up-to-date supporting documentation (e.g., tax clearance, banking details, B-BBEE, CIPC).
• Liaise directly with customer procurement departments to resolve queries or submission issues.
• Track status of submissions, maintain renewal calendars, and flag compliance deadlines.
• Create and maintain a central record of all vendor registration activities and portals

Experience and Qualifications:

• 2+ years in an administrative or operations support role, preferably in a tech or startup environment.
• Strong organisational skills and a high attention to detail.
• Ability to manage multiple requests and prioritise under pressure.
• Excellent written and verbal communication skills.
• Comfortable using cloud-based tools like Google Workspace, Microsoft Office, and project management platforms (e.g., Notion, Trello, Asana).
• Quick learner, tech-savvy, and able to work independently.
• Experience with customer procurement or supply chain systems is a big plus.

An Advantage

• Previous experience registering vendors with large corporates or public sector clients.
• Familiarity with startup culture, agile environments, or AI/tech industry dynamics.