Active Jobs at Sun International

Job Purpose

• Reporting to the General Manager, the Finance Operations Manager for the business unit is responsible for the effective day-to-day management of the business unit’s financial performance, financial controls, fiscal discipline and leadership of the finance team with specific regard to achieving business profitability and improving financial operational standards, in line with gaming regulations, legislative requirements and Sun standards.  
• This will be achieved through collaboration with Central Office Finance and Shared Services teams and Business Unit management teams, managing relationships with all stakeholders, and focusing on high levels of operational compliance and solid commercial leadership.
• The role will also be responsible to grow solid and engaged talent to support the sustainability of finance operations and enable the business vision

Key Performance Areas

• Delivered Financial Planning & Results  Understand the business strategy and budgets and align Unit financial objectives and targets accordingly.  Facilitate the management and achievement of Financial deliverables.  
• Direct financial analyses and benchmark with leading financial trends and practice  Identify and investigate new financial opportunities to increase revenues or create efficiencies for the property.  
• Collaborate with stakeholders to initiative and manage projects to improve financial results for the property.  
• Direct risk analyses i.t.o impact on short term profit margins vs. long term sustainability
• Compile and manage a risk register for the business unit according to group and unit standards.  Co-ordinate internal and external financial audits  
• Oversee and manage the financial reporting on projects and initiatives.  
• Manage and allocate people and operational resources for the department to deliver financial objectives and results.  
• Align strategies with BBBEE transformational strategies which contribute towards targets being achieved for the business unit and group.  
• Act as the SME and be a sound and credible counsel on Financial statutory legislation and tax requirements for the business unit.  
• Communicate actively with Business Operations, HR and Finance to review cross-departmental impacts and reconcile data.  
• Build strong, functioning relationship with stakeholders including the SSC, business partners, procurement providers.

Financial Governance  

• Oversee management and communication of financial standards and processes and align practices with new legislative and tax regulations.  Implement sufficient control measures (including systems and processes) & checks within each department to mitigate any financial risk to the business.  
• Monitor compliance to financial procedures, costs, controls and productivities.  
• Complete relevant statutory returns that fall outside the scope of the SSC  
• Complete Annual Insurance declaration accurately according to unit financial position and requirements.  
• Lodge liability claims and follow up to ensure resolution according to legal and policy requirements.  

Finance Operations Management  

• Oversee the recording and delivery of financial transactions using the services of the SSC for all financial functions on the property to ensure the financial position of the unit is accurate and up to date.  
• Oversee the recording and delivery of the Cashiering and Casino Administration functions.  
• Investigate unusual variances relative to budget and previous year.  
• Conduct an analysis of business results and identify relative trends to ensure realistic forecasts.  
• Compile monthly and quarterly forecasts.  
• Compile annual Budgets, forecasts & controls.  
• Provide commentary on management accounts.  
• Motivate and manage Capex requirements.  
• Manage stock control and stock management processes.  
• Manage Procurement processes and relationships to ensure monitoring and tracking of price movements to minimize input cost fluctuations.  
• Approve Purchase Requisitions for the unit based on approval limits.  
• Approval of bad debt write-offs after consultation with SSC.  
• Interpret results and commentary on financial results.  
• Provide value-adding recommendations to optimise financial performance (with regards product, process and practices).  
• Compile and provide board pack, reports in line with Gaming Board and management requirements that assists stakeholders in making relevant decisions.  
• People management and empowerment  
• Lead and motivate financial employees and promote positive working relationships, direction and support.
• Lead and oversee departmental communication ensuring employee and management interaction.  
• Identify and manage training, coaching and development requirements in line with strategic plans, e.g., skills shortages, succession plans, talent management.
• Ensure competent and engaged levels of staff to meet operational level requirements (right fit for the job)  
• Source and Select talent as per EE plan to build the future food and beverage talent pipeline.

Performance

• Manage and coach reporting managers to ensure KPA’s are achieved.  Manage employee relations within the unit financial function (meetings with Union - formalised, minted with issues addressed). 

Job Requirements

Education

• Com Honours (CTA) with Articles or equivalent
• Registration as a Chartered Accountant an advantage

Experience

• 8 years’ experience with at least 5 years’ experience in a general financial management environment
• Must have experience in a hospitality/gaming environment

Skills and Knowledge

• Financial & Business Acumen
• Knowledge of statutory legal and tax requirements
• Strong technical knowledge including IFRS developments
• Strong knowledge of accounting systems
• Gaming and hospitality industry knowledge
• Team Planning
• Product & Trend Analysis
• Stock control
• Proficiency in MS Office
• IFS Finance an advantage
• Keep abreast of new developments in the financial and tax fields
• Manage SLA between the unit and providers
• Behavioural & Leadership Skills
• Decision-making and judgement skills
• Delegating and empowering
• Evaluating information (Analysing; Conceptualising)
• Taking action (Initiating; Improving; Influencing; Taking ownership; Provide direction; Delegating)
• Controlling (risks, results and relationships)
• Integrating (collaborating; consulting; managing conflict)
• Influencing (Leading People; Informing; communicating; Coaching)
• Applying expertise and technology
• Maintaining focus
• Emotional maturity 

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Job Purpose

• Responsible to supervise and monitor the casino tables operation to ensure an exceptional guest experience during game play in accordance with company standards and gaming regulations.

Key Performance Areas

Tables Inspection

• Monitors Gaming Tables and Dealers
• Ensures relevant game information is communicated
• Keeps Gaming Floor Manager informed of information relevant to the games
• Provides audible and precise game commentary
• Communicates equipment defects
• Validates pay-outs
• Accurately tracks guests play on Casino system
• Identifies and escalates cheating and suspicious activities
• Controls discretionary/ complimentary spend
• Float management
• Opening and Closing of tables
• Communicates any special guest requirements or events to other relevant operating departments
• Provides feedback and reports back to management on the performance and challenges on the tables floor

People Supervision

• Monitors Gaming Tables and Dealers
• Ensures relevant game information is communicated
• Keeps Gaming Floor Manager informed of information relevant to the games
• Provides audible and precise game commentary
• Communicates equipment defects
• Validates pay-outs
• Accurately tracks guests play on Casino system
• Identifies and escalates cheating and suspicious activities
• Controls discretionary/ complimentary spend
• Float management
• Opening and Closing of tables
• Communicates any special guest requirements or events to other relevant operating departments
• Provides feedback and reports back to management on the performance and challenges on the tables floor

People Supervision

• Supervises employees to ensure that staff uniform, hygiene and appearance is maintained
• Conducts performance contracting, reviews and development
• Identifies performance gaps
• Conduct coaching and on job training
• Identifies and addresses misconduct issues
• Keeps records of coaching discussions
• Informs department / staff of information required to perform the duties and tables floor operation effectively
• Communicates department’s objectives, standards and operating procedures to internal and external service providers as per SLA

Job Requirements

Education

• Grade 12 or equivalent national qualification in gaming operations
• An additional supervisory qualification is preferred

Experience

• Previous experience in a customer facing role
• Demonstrated competence in all requirements (including an ability to deal blackjack and roulette) and participation as part of a practical Dealing School

Skills and Knowledge

Core & Personal behavioural competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Handling conflict
• Checking
• Following Instructions
• Emotional resilience
• Honesty in the handling of cash Presentable

Technical / proficiency competencies

• English verbal communication skills
• Numerical skills (calculations of large numbers)
• Inspecting tables games including Roulette / Blackjack
• Use Gaming Tables equipment – chip handling, chipping machines, Shuffling machines
• Betting procedures
• Compliance procedures and regulations
• Basic responsible gambling principles
• Proficient MS Office skills