The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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Job Purpose
- To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS Vision 2024 enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, identifying and conceptualising innovation solution designs, the incubation of concepts (e.g., prototyping, piloting, etc.) and implementation of solution designs.
- The outcomes are utilised to define product features, develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement.
Education and Experience
Minimum Qualification & Experience Required
- Honours / Postgraduate Diploma (NQF 8) in Industrial Engineering; Computer Science and Min. 10-12 years' experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.
- Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Industrial Engineering or Computer Science and 15 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.
Job Outputs:
Process
Innovation
- Collaborate with local and international owners, partners and stakeholders
- Conduct local and international research and benchmarking
- Develop, socialise and publish fore-sighting reports
- Draft idea elevator pitches
- Understand business problem using data driven approach
- Design Innovation Solutions
- Draft Innovation Business Cases
- Build, test and demonstrate prototype
- Manage prototype governance
- Track solution benefits
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Job Purpose
- To provide support and input in the management of Legal Delivery in Large Business & International with respect to taxpayer compliance, maximising tax revenue collections as well as providing assistance or advice in litigation proceedings.
Education and Experience
Minimum Qualification & Experience Required
- B. Law (LLB), and an Admitted Attorney and 8-10 years' experience in a Tax Legal delivery environment of which 3-4 years ideally at junior management level.
Or
- Senior Certificate (NQF 4) AND 15 years Legal Tax delivery experience of which 3-4 years ideally at junior management level.
Minimum Functional Requirements
- Admitted Attorney is an added advantage.
- Tax advisory experience will be advantageous.
Job Outputs:
Process
- Oversee the efficient utilisation of private counsel
- Oversee the advice on alternative dispute resolution cases.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
- Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
- Timeously communicate top down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
- Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Prepare a monthly report on the team’s performance.
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About the Position
- To provide technical expertise in custom development and contribute to strategic decisions with associated development plans, by implementing continuous improvements, to support the entire software application life cycle, providing resolutions, ensuring best practice integration and operational implementation through the achievement of SAP Development objectives.
Job Purpose
Process
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
- Responsible for successful implementation of SAP, providing in-depth functional knowledge, and advices on SAP products to clients.
- Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs.
- Analyse and Review requirements , perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
- Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs.
- Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
- Plan maintenance of current system solutions for various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
- Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
- Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
- Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
- Plan, Design work classes and plan production release deployments
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Engage in hands‐on, in‐depth analysis, troubleshooting, reviews and designs of the software, including technical reviews and analysis of source code.
- Ensure proper testing has been completed and proper documentation exists to support new/modified applications in production and address any documentation gaps.
- Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation
- Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
- Skills and knowledge in performing data analysis to troubleshoot
- Ability to translate and refine customer reporting requests into actionable objectives, including identifying criteria, fields, grouping, summary options, time frames and other components required to build a successful report or dashboard
- Strong inter‐personal communication skills, including facilitating group discussions and presenting to business and technology leaders
- Understanding of SAP tables and data structures desired
Minimum Qualification & Experience Required:
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) Fields: Information Technology, Computer Science, B‐Com and Engineering AND at least 7 years' experience in SAP environment, of which a minimum of 5 years’ experience as a SAP Development Technical Specialist
OR
- Diploma NQF 6 in the following fields: Information Technology, Computer Science, B‐Com, Finance, Management and Engineering and at least 8 years' experience in a SAP environment
#Alternative
- Senior Certificate (NQF 4) AND 10 plus years related experience in a SAP environment
Minimum Functional Requirements
- SAP development analysis, design, configuration experience
- SAP ABAP training or relevant certification e.g. SAP ABAP, Workflow, SAP PO
- SAP workflow or ODATA or BRF+ will be added advantages.
- Exposure to S4/HANA implementation, Fiori Applications, NWBC and SAP integration solutions (e.g., IDOCs, oData etc) will be added advantages.
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Job Purpose
- To supervise the investigations of the team members and ensure that the team meets its production targets within the quality, turnaround time and productivity norms.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s degree in Accounting/Audit/Forensic Investigations OR Advanced Diploma (NQF 7) in Accounting /Audit/ Forensic Investigations, of which 3-4 years ideally at a functional specialist level
OR
- Senior Certificate (NQF 4) AND 10 years related experience in Accounting /Audit/ Forensic Investigations, of which 5 years ideally at a functional specialist level.
Minimum Functional Requirements
Job Outputs:
Process
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
- Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
- Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
- Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
- Ensure procedures, policies and mandates are clearly understood and complied with.
- Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
- Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
- Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
- Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
- Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
- Apply the necessary discretion and judgment in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
- Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements because of the change.
- Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
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Job Purpose
- To conduct standard audits across multiple tax types on a risk profile basis, understanding the risk implications across other tax types, under limited supervision, in compliance with all legislative requirements.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advanced Certificate (NQF 6) in Forensic Investigations or similar AND 2-3 years' experience in Tax audit/Forensic Financial Investigations of which 1-2 years at knowledge worker level. A related Degree or an Advanced Diploma will be an added advantage.
OR
- Senior Certificate (NQF 4) with 5 years’ experience in Tax audit/Forensic Financial Investigations
Minimum Functional Requirements
Job Outputs:
Process
- Be informed on related acts, legislation and regulations that might impact on own work.
- Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
- Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals
- Conduct standard (limited scope) audits to ensure compliance with the relevant acts.
- Identify additional risks in port and feedback to relevant business unit.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation
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Job Purpose
- To manage and improve a significant portion of the existing integrated bespoke SARS applications throughout their lifecycle, by performing complex integrated technical support.
- Takes new requirements through the systems development life cycle, and work with application development to design new services to release into the production environment. Assist with the testing, operating and improving of IT services, as well as play an important role in developing the required skills for operating the organisation's bespoke solutions.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree in Information Technology, Computer Science or Informatics / Advanced Diploma (NQF 7) and 5 - 7 years’ experience in an IT environment, of which 2 - 3 years ideally at functional specialist level
OR
- Senior Certificate (NQF 4) AND IT Qualification in either Computer Science or Informatics / Certification (s), and 5 - 7 years’ experience in an IT environment
ALTERNATIVE #
- Senior Certificate (NQF 4) AND 10 years Information Technology experience
Minimum Functional Requirements
- Storage Knowledge OR IT Hardware knowledge OR
- SCCM knowledge OR SCOM knowledge OR
- Support of Infrastructure server rooms, or Microsoft products (Microsoft SharePoint, Microsoft Exchange, Microsoft SCOM, Microsoft SCCM,
Job Outputs:
Process
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result
- of the change.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- To be responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
- Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s
- disaster recovery and business continuity strategies.
- Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
- Maintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
- Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts,
- monitor dashboard, and periodic system review.
- Perform hardware and software assessments; assist in security audits and new business investigations.
- Performing high-level root-cause analysis for service interruption recovery and creating preventive measures
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Job Purpose
- To manage and enhance a significant portion of the existing integrated bespoke SARS applications throughout their lifecycle by providing complex integrated technical support.
- This role involves taking new requirements through the systems development life cycle and collaborating with application development teams and external vendors to ensure new services are released in accordance with SARS standards into the production environment.
- Additionally, the role includes assisting with the testing, operation, and improvement of IT services, as well as playing a crucial role in developing the necessary skills for operating the organization's bespoke solutions.
- The role also involves facilitating the upgrade of all supported servers and services, ensuring they are kept within industry standards.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree in Information Technology, Computer Science or Informatics / Advanced Diploma Information Technology (NQF 7) and 5 - 7 years’ experience in an IT environment, of which 2 - 3 years ideally at functional specialist level
OR
- Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 - 7 years’ experience in an IT environment AND additional
ALTERNATIVE #
- Senior Certificate (NQF 4) AND 10 years IT experience
Minimum Functional Requirements
- Microsoft Windows Server Operating system certification or experience and
- Microsoft certification relating to Windows Internet Information (IIS) or relevant knowledge
- Windows: Active Directory Testing, Internet information system (IIS) Support, in-house developed and 3rd Party Application Support.
Job Outputs:
Process
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- To be responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
- Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
- Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
- Maintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
- Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts,
- monitor dashboard, and periodic system review.
- Perform hardware and software assessments; assist in security audits and new business investigations.
- Performing high-level root-cause analysis for service interruption recovery and creating preventive measures
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Job Purpose
- To conduct multifaceted integrated civil and /or criminal investigations, independently, into tax and customs non-compliance focusing on smuggling and illicit trade.
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate AND 2-3 years' experience in a similar environment, of which 1-2 years at knowledge worker level
OR
- Senior Certificate (NQF 4) AND 5 years related experience, of which 1-2 years at knowledge worker level
Minimum Functional Requirements
Job Outputs:
Process
- Investigate and obtain the required evidence in accordance with the legislations administered by SARS for both civil and criminal processes.
- Plan and execute escalated trade and compliance inspections on entities suspected of illicit trade practices currently under investigation.
- Detect and intercept illicit goods through interventions, reports, and informers, and conduct investigations into both tax and customs non-compliance.
- Secure suspects and goods for handover to SAPS and booking of the illicit goods as evidence for criminal procedure and state warehouse for administrative process to unfold or criminal investigations and ensure proper handover.
- Conduct control delivery on high value goods to inland warehouses from the ports of entries whereby all duties and VAT have been set aside, and risk controlled.
- Provide support and liaise with other law enforcement agencies as and when required, within the mandate of the Acts administered by SARS focusing on activities within the illicit economy to obtain pertinent information and or evidence in terms of the relevant legislation.
- Complete statements for the illicit goods secured or detained for criminal case to be registered with the SAPS.
- Evaluate, collate, and analyse information received during the audit / investigation and draw conclusions as to the nature and scope of the identified non-compliance for further criminal prosecutions and/or forensic audits.
- Issue schedules for goods in contraventions to collect revenue due and penalties in terms of the Customs and Excise Act following the penalty guidelines.
- Prepare and submit evidence to testify in court of law when matters are placed on court roll and testify as and when it is required.
- Present the cases to the various committees as and when required, including but not limited to, Internal Administrative Appeals, National Appeals committee, preassessment committee, various debt committees and the objection and appeal allocation committees.
- Seize illicit goods and impose substantive penalties, ensure those illicit goods are disposed of and destructed before entering local markets.
- De-register and de-license non-compliant traders and repeated offenders
- Plan and conduct enforcement interventions/operations with other law enforcement agencies, roadblocks, premises search, borderline patrols, search, and seizure, visit to non-designated ports and informal crossings at the borderlines.
- Participate in simultaneous cross border operations e.g., Trans-Kalahari Corridor, etc.
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Job Purpose
- To provide financial support services by contributing to accurate and complete monthly and annual financial statements that comply with professional and regulatory standards in relation to the SARS General Ledger and Real Estate Administration.
Education and Experience
Minimum Qualification & Experience Required
- Accounting, finance or other Relevant National Diploma / Advanced Certificate (NQF 6) AND 3-4 years' experience in a finance, accounting or similar environment, of which 1-2 years at knowledge worker level.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 6 years related experience in a finance or accounting or similar environment of which 1-2 years at knowledge worker level.
Job Outputs:
Process
- Prepare or validate and process general journals.
- Record and post monthly prepayments run and distribute prepayment report.
- Perform monthly reconciliations, follow up on outstanding items and clear selected general ledger control accounts.
- Calculate accruals and estimated provisions for utility expenses and building rentals.
- Calculate straight-line rentals per building and prepare a consolidated working paper.
- Create new or amendment of existing lease agreements for SARS’s facilities.
- Monitor, check and approve utility EFT’s and remedies to ensure payments according to relevant legislation.
- Liaise with internal (team, peers, line, other - & portfolio managers) & external (contact persons at municipalities and landlord offices, Office of the Auditor-General) & attend to queries.
- Provide inputs and assistance to update relevant SOP’s when necessary. Support business and provide clarity with revised and/or new policies & procedures as and when required. If relevant policies & procedures are not adhered to report anomalies to management.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
go to method of application »
Job Purpose
- To plan and conduct standard and moderate audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, under limited supervision, in compliance with all legislative requirements in PIRE Taxpayers.
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate (NQF 6) Auditing/Taxation and/or Accounting AND 3-4 years' tax audit experience in all tax products (PAYE, VAT, CIT, PIT), of which 1-2 years at verification or compliance audit level.
ALTERNATE:
- Senior Certificate (NQF 4) AND 6 years tax audit experience in in all tax products (PAYE, VAT, CIT, PIT) of which 1-2 years at verification or compliance audit level.
Job Outputs:
Process
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals.
- Plan and organise own work tasks within area of work.
- Prepare and present submissions to interest and penalty committee.
- Protect local industries that could be affected by the illicit market which will result in low revenue collection due to Fiscus.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
- Accumulate information and provide reports with recommendations applicable to area of specialisation
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
Method of Application
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