Active Jobs at The Unlimited

Job Description

• We're on the hunt for a Customer Experience Specialist! Are you passionate about understanding and exceeding customer needs? Do you thrive in a dynamic and innovative work environment? If so, we're eager to learn more about you!
• As a Customer Experience Specialist at The Unlimited, you will drive the digital transformation of our customer journey, lead quality engagements across all touchpoints, and ensure a seamless brand experience. You will leverage data insights to enhance customer experiences and influence change within the business.

If you have the following:

• Relevant tertiary qualification (Diploma or Degree)
• 8 years of relevant experience within a customer experience environment, 4 of which are in a senior leadership role
• Strong data-driven mindset and strategic outlook
• Proven problem-solving ability and strong intuition

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As Head of Digital, you will play a critical role in developing digital strategies that are customer-centric, and driving a culture of innovation encouraging the adoption of new digital tools, platforms and processes.

If you have the following:

• Bachelor's Degree in Digital Marketing, Computer Science, Business Administration, or a related field.
• 10 years+ of experience in digital leadership roles, with a proven track record of driving digital transformation and innovation within a corporate environment
• Extensive experience in customer experience (CX) strategy, digital marketing, and digital transformation. 
• Strong understanding of emerging digital technologies, including AI, blockchain, data analytics, IoT, and cloud computing.