Active Jobs at Transnet

Position Purpose

• To provide technical support and leadership on SAP Basis system including establishment of standards and requirements, evaluating and directing enhancements, and implementing solutions for performance monitoring.
• To ensure that the SAP transactional system is fully supported, upgrades are undertaken, bug fixes are implemented, and the system remains online and available to the end-user community.
• To lead a team of technical support specialist in the maintenance and support of the Basis environment.
• To have deep knowledge and understanding of Infrastructure environments applicable to the SAP environment including where applicable cloud infrastructure.
• To provide skills and knowledge transfer to junior employees.

Position Outputs

• Perform stand-by duties after hours to ensure 24/7 application support to business
• Scheduling and monitoring of critical batch tasks and interfaces
• Resolution of BASIS related incident within SLA.
• Analysis on incidents to identify trends and improvements required.
• Administer the SAP Transport Management System.
• System installations, upgrades, data refreshes, and correction updates.
• Recommend and schedule software improvements and upgrades.
• Contribute to Known Error Database. Implement Architectural standards.
• Adhere to governance and best practice processes across ICT SDLC methodology.
• Train, mentor, manage and provide guidance to Junior Staff.
• Assist with identifying opportunities to enhance / improve business processes.
• Analyze and evaluate relevant information to support the decision making process.
• Produce relevant reports aligned to Outputs.
• Work in Adhere to governance and best practice processes across ICT methodologies.
• Troubleshoot system / application issues to resolve and implement preventative solutions
• Establish and maintain effective working relationships with service providers, I.T. departments, team members, customers, and stakeholders.
• Ensure a high-quality predictable service
• Capacity planning and forecasting
• Development Lead Role on Projects.
• Participate in governance and standards workshops to establish principles, guardrails, processes and templates for ITC processes
• Conduct research on emerging BASIS solutions best practices.
• Continually develop skills in the applicable BASIS technologies as well as staying informed on new developments in those technologies.
• Implement and test software upgrade as per plans through the entire.
• Lead a team of technical specialists

Qualifications and Experience

• ND and/or B. Degree in Information Technology Experience:
• 8 Years’ experience in direct or related specialized field, technical infrastructure and operations support for SAP applications.
• Performed at least 1 new SAP installations and 1 SAP application upgrades
• 5 years’ experience in managing teams and junior staff

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Position Purpose

• To provide first line ICT technical troubleshooting, support and resolution requests. Analyse, diagnose and resolve client faults timeously with which may vary from straight forward to more complex service requests/faults. Ensure client satisfaction to the
• Transnet community nationally. Respond to large volumes of service requests within acceptable norms whilst also ensuring ahigh degree of client satisfaction.

Position Outputs

• Identify, diagnose, and troubleshoot reported issues on 1st Level Basis Acknowledge, resolve, and cascade reported service requests timeously Verify, investigate, and provide first time resolution (where applicable) on Transnet deployed applications (e.g. ITSM tolls challenges). Accept user faults and requests (telephonically, email, self-service, and walk- (where applicable)) Determine the type of ticket , prioritise and assign to relevant function, support group or service provider (as per approved process or work instruction) and issue a ticket reference number/s
• Contribute to administration of help and service desk processes and procedures, management of documents versions, standby documentation and service request forms. Maintain (verifying user information while logging a ticket) user information captured in the tool in line with legislation(POPIA) as per approved process. To provide a single point of contact for end-users (log, and record tickets to the Service Desk tool currently in use by the organization Render telephonic assistance to users by resolving any pertinent desktop issues e.g MS Office Applications, File, Internet Access, Network Connectivity etc
• Acknowledge, record, and categorise reported issues with providing solutions and where necessary cascade to 2nd Level Support To provide first level support on devices and applications deployed in the Transnet environment (installing, diagnosing, repairing and upgrading) Contribute to the improvement of processes pertaining to the service desk and first level support initiatives

Qualifications and Experience

• Diploma (NQF 6) In IT Knowledge of Microsoft products Knowledge of an IT Service Management tool an advantage Microsoft A+ and N+ Advantageous 2 - 3 Years of working experience in a customer service-oriented environment

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Position Purpose

• To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance. To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing.

Position Outputs

• Ensure uptime of network, internet, mail connectivity, end user logon access and reliability of equipment used.
• Using hardware and software tools effectively to ensure efficient business processes.
• Supporting end users' access to servers and basic troubleshooting.
• Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas (if applicable) 
• Assisting with basic server configurations, particularly around file sharing, printers, or other resources that are part of the desktop support technician’s scope
• Maintaining and implementing ICT security measures.
• The provision of technical support service for Transnet end users by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience.
• To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment.
• Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to Transnet.
• Distribution of system downtimes, ICT Tips to assist end-users with basic computing
• First line support of network printers, non-network printers, SAP printers for end-users and manage printer cartridge replacements and stock replenishments
• Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues as required
• Install and configure equipment and external Client's hardware for special projects and training sessions
• Ensure availability of LAN, WAN, WIFI, WWAN (3G) and APN for remote access on laptops, IPADs, cellular devices
• Project Management — The execution of ICT related minor works projects for various business units as required— Full project life cycle
• First line support of all functions that are outsourced to third parties — Printers, networks, Audio visual, Digital Signage, VC, Voice recording
• Equipment and Computer room maintenance and management — Physical and Electronically, as required
• Updating and maintaining of Software license and Hardware inventories
• Desktop capacity planning including monitoring of user disk usage - and mailbox sizes to ensure availability of services.
• Management and monitoring of all Third-Party staff while working on devices in the ICT environment — escalation and liaison with suppliers
• Management and control of all ICT loan equipment
• Provide multifunctional desktop support in terms of hardware, software, servers, printers, multimedia, networking and mobility

Qualifications and Experience

Qualifications & Experience:

• 3 Year Diploma
• Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field
• A+ Certification
• N+ Certification Minimum Years Relevant Experience:
• 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs
• ITIL Foundation Certification would be advantageous Standard Job Requirements
• Driver’s license code 08 and own transport highly desirable
• May be required to travel to other Transnet sites
• May be required to undertake travel outside of the Republic of South Africa to bordering countries from time to time

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Position Purpose

• Assist the Train Driver in the safe and efficient driving/handling of all different types of trains/locomotives consists (airbrake, vacuum, high speed, heavy haul and passengers) to ensure that the customers freight/cargo reaches its destination in good condition, on time, in order to enable the organisation to satisfy the customer needs.

Position Outputs

• Sign on duty at designated workplace and be allocated duties to be performed for the duration of the shift.
• Determine which locomotive to be prepared.
• Obtain and place equipment on locomotive.
• Check and supplement prescribed equipment.
• Clean working area
• Assist with starting up of locomotive as prescribed assist with locomotive brake tests.
• Couple locomotive
• Sign on duty
• Despatch locomotives
• Prepare locomotives.
• Determine which locomotive to be prepared.
• Obtain and place equipment on locomotive.
• Check and supplement prescribed equipment.
• Clean working area
• Assist with starting up of locomotives as prescribed.
• Assist with locomotive brake tests.
• Prepare communication equipment.
• Obtain radio’s/handsets/walkie talkie/telemeters when applicable.
• Check functionality of communication equipment
• Performs the pre – trip preparation of the Locomotives and the whole Train prior the departure to adhere to roadworthiness and train working rules and safety standards.
• Attach/detach vehicles according to works order in absence of guard personnel. I. Mount telemeters where necessary II. Complete vehicle list and vacuum form III. Mount train indicators IV. Examine train. V. Do brake test in conjunction with train driver.
• Execute shunting activities in sidings and enroute according to directives to enhance safe working procedures.
• Obtain works order.
• Perform shunting/placing/removing of trucks as per works order.
• Update vehicle list
• Place and clear load/empty trucks at siding
• Assist the train driver enroute to ensure the safe movement of the tarin from a required point to the destination, without delays or damage to locomotives, wagons, infrastructure track and other equipment, to ensure predictable service.
• Verbally compare signal positions and display with train driver.
• Observe proceeding trains patrol locomotives.
• Reset locomotive trip outs.
• Observe safe running of train.
• Protect train during incidents.
• Assist Train Driver during emergency circumstances.
• Comply to safety standards and laid down instruction to ensure that he is well motivated and competent.
• Provide accurate feedback timeously to the Train Driver regarding any incidents and deviations along the route.
• Assist in performing various administration duties.
• Complete the Train journal and submit to the Section Manager at sign – off after every shift to ensure timeous and accurate processing of monthly salary.

Qualifications and Experience

EDUCATIONAL REQUIREMENTS:

• Grade 12 with pure Mathematics and/ or Physical Science OTHER REQUIREMENTS:
• Be prepared to undergo periodic medical surveillance and safety behavioral risk assessments during the selection process and every 12 months.
• Physical hearing, vision, mental, fitness (to be verified through medical tests and related safety behavioral risk assessments)
• The operator shall not allow employees younger than 21 years of age to undertake Train driver or train control duties (SANS 3000, par 6.2.6.8)
• The following minimum Trainee pre –requisite:
• The candidate should be a minimum of 1.6m tall.
• Psychomotor ability (to be assessed through Vienna Testing System (VTS standards)
• Ability to carry heavy objects.

FUNCTIONAL TRAINING:

• Be prepared to successfully undergo Train Assistant duties (theoretical and practical) so as to be certified to work independently as a Train Assistant
• Be willing, prepared and capable to obtain a Train Assistant duties certificate (theoretical and practical) successfully and be certified to work independently as Train Assistant.

OTHER REQUIREMENTS:

• Be prepared to undergo periodic medical surveillance and safety behavioural risk assessments during the selection process and every 12 months.
• Physical, hearing, vision, and mental fitness (to be verified through medical tests and related Safety Behavioural Risk Assessment)

go to method of application »

Position Purpose

• Assist the Train Driver in the safe and efficient driving/handling of all different types of trains/locomotives consists (airbrake, vacuum, high speed, heavy haul and passengers) to ensure that the customers freight/cargo reaches its destination in good condition, on time, in order to enable the organisation to satisfy the customer needs.

Position Outputs

• Sign on duty at designated workplace and be allocated duties to be performed for the duration of the shift.
• Determine which locomotive to be prepared.
• Obtain and place equipment on locomotive.
• Check and supplement prescribed equipment.
• Clean working area
• Assist with starting up of locomotive as prescribed assist with locomotive brake tests.
• Couple locomotive
• Sign on duty
• Despatch locomotives
• Prepare locomotives.
• Determine which locomotive to be prepared.
• Obtain and place equipment on locomotive.
• Check and supplement prescribed equipment.
• Clean working area
• Assist with starting up of locomotives as prescribed.
• Assist with locomotive brake tests.
• Prepare communication equipment.
• Obtain radio’s/handsets/walkie talkie/telemeters when applicable.
• Check functionality of communication equipment
• Performs the pre – trip preparation of the Locomotives and the whole Train prior the departure to adhere to roadworthiness and train working rules and safety standards.
• Attach/detach vehicles according to works order in absence of guard personnel. I. Mount telemeters where necessary II. Complete vehicle list and vacuum form III. Mount train indicators IV. Examine train. V. Do brake test in conjunction with train driver.
• Execute shunting activities in sidings and enroute according to directives to enhance safe working procedures.
• Obtain works order.
• Perform shunting/placing/removing of trucks as per works order.
• Update vehicle list
• Place and clear load/empty trucks at siding
• Assist the train driver enroute to ensure the safe movement of the tarin from a required point to the destination, without delays or damage to locomotives, wagons, infrastructure track and other equipment, to ensure predictable service.
• Verbally compare signal positions and display with train driver.
• Observe proceeding trains patrol locomotives.
• Reset locomotive trip outs.
• Observe safe running of train.
• Protect train during incidents.
• Assist Train Driver during emergency circumstances.
• Comply to safety standards and laid down instruction to ensure that he is well motivated and competent.
• Provide accurate feedback timeously to the Train Driver regarding any incidents and deviations along the route.
• Assist in performing various administration duties.
• Complete the Train journal and submit to the Section Manager at sign – off after every shift to ensure timeous and accurate processing of monthly salary.

Qualifications and Experience

EDUCATIONAL REQUIREMENTS:

• Grade 12 with pure Mathematics and/ or Physical Science OTHER REQUIREMENTS:
• Be prepared to undergo periodic medical surveillance and safety behavioral risk assessments during the selection process and every 12 months.
• Physical hearing, vision, mental, fitness (to be verified through medical tests and related safety behavioral risk assessments)
• The operator shall not allow employees younger than 21 years of age to undertake Train driver or train control duties (SANS 3000, par 6.2.6.8)
• The following minimum Trainee pre –requisite:
• The candidate should be a minimum of 1.6m tall.
• Psychomotor ability (to be assessed through Vienna Testing System (VTS standards)
• Ability to carry heavy objects.

FUNCTIONAL TRAINING:

• Be prepared to successfully undergo Train Assistant duties (theoretical and practical) so as to be certified to work independently as a Train Assistant
• Be willing, prepared and capable to obtain a Train Assistant duties certificate (theoretical and practical) successfully and be certified to work independently as Train Assistant.

OTHER REQUIREMENTS:

• Be prepared to undergo periodic medical surveillance and safety behavioural risk assessments during the selection process and every 12 months.
• Physical, hearing, vision, and mental fitness (to be verified through medical tests and related Safety Behavioural Risk Assessment)