Transnet is the largest and most crucial part of the freight logistics chain that delivers goods to each and every South African. Transnet freight rail has approximately 38 000 employees, who are spread throughout the country. Transnet Limited, operating and controlling South Africa’s major transport infrastructure, is also responsible for ensuring that the country’s transport industries operate according to world-class standards. Transnet forms an integral part of the Southern African economy.
Read more about this company
To provide technical support and leadership on SAP Basis system including establishment of standards and requirements, evaluating and directing enhancements, and implementing solutions for performance monitoring.
To ensure that the SAP transactional system is fully supported, upgrades are undertaken, bug fixes are implemented, and the system remains online and available to the end-user community.
To lead a team of technical support specialist in the maintenance and support of the Basis environment.
To have deep knowledge and understanding of Infrastructure environments applicable to the SAP environment including where applicable cloud infrastructure.
To provide skills and knowledge transfer to junior employees.
Position Outputs
Perform stand-by duties after hours to ensure 24/7 application support to business
Scheduling and monitoring of critical batch tasks and interfaces
Resolution of BASIS related incident within SLA.
Analysis on incidents to identify trends and improvements required.
Administer the SAP Transport Management System.
System installations, upgrades, data refreshes, and correction updates.
Recommend and schedule software improvements and upgrades.
Contribute to Known Error Database. Implement Architectural standards.
Adhere to governance and best practice processes across ICT SDLC methodology.
Train, mentor, manage and provide guidance to Junior Staff.
Assist with identifying opportunities to enhance / improve business processes.
Analyze and evaluate relevant information to support the decision making process.
Produce relevant reports aligned to Outputs.
Work in Adhere to governance and best practice processes across ICT methodologies.
Troubleshoot system / application issues to resolve and implement preventative solutions
Establish and maintain effective working relationships with service providers, I.T. departments, team members, customers, and stakeholders.
Ensure a high-quality predictable service
Capacity planning and forecasting
Development Lead Role on Projects.
Participate in governance and standards workshops to establish principles, guardrails, processes and templates for ITC processes
Conduct research on emerging BASIS solutions best practices.
Continually develop skills in the applicable BASIS technologies as well as staying informed on new developments in those technologies.
Implement and test software upgrade as per plans through the entire.
Lead a team of technical specialists
Qualifications and Experience
ND and/or B. Degree in Information Technology Experience:
8 Years’ experience in direct or related specialized field, technical infrastructure and operations support for SAP applications.
Performed at least 1 new SAP installations and 1 SAP application upgrades
5 years’ experience in managing teams and junior staff
Gmail
Yahoomail