Active Jobs at Unifi Group

About the Role

• Unifi Africa is seeking a detail-oriented and inquisitive Business Analyst to support product development across all domains. In close collaboration with Product Owners and business stakeholders, you’ll help bridge business needs and technical delivery—ensuring we build impactful, user-focused products across South Africa, Zambia, Uganda, and Kenya.
• This is a hands-on, cross-functional role ideal for someone who enjoys unpacking complex systems, translating business challenges into clear requirements, and supporting execution with solid documentation, analysis, and solution design.
• You’ll gain exposure to the full spectrum of our microlending business—from credit and collections to client acquisition, onboarding, and system integrations.

Responsibilities

• Collaborate with Product Owners to understand, generate, and document business requirements through workshops, interviews, and analysing relevant data.
• Assist in creating solution design documents, user stories, wireframes, and process flows to support software development.
• Analyse current state processes and contribute to designing future state solutions that enhance customer experience and operational efficiency.
• Define and maintain business rules and configuration parameters across various product areas and systems.
• Facilitate alignment between cross-functional teams—including development, credit, data, and operations—to ensure shared understanding of scope and objectives.
• Support testing and validation by preparing test cases and verifying functionality against business requirements.
• Contribute to backlog grooming and sprint planning, ensuring requirements are clearly defined and development-ready.
• Maintain structured documentation and internal knowledge bases (e.g., Confluence, Google Sites) to support team alignment and institutional knowledge.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field.
• 2–5 years of experience in business analysis, product support, or functional consulting—ideally within the financial services or technology sectors.
• Solid understanding of business process analysis, requirements discovery, and documentation best practices.
• Familiarity with Agile methodologies and experience working in cross-functional teams.
• Proficient in SQL for data extraction, analysis, and validation to support business and technical solutions.
• Strong communication and stakeholder engagement skills, with the ability to simplify complex information.
• Skilled in tools such as Jira, Confluence, Miro, Google Sheets, or equivalent platforms.
• Highly detail-oriented, self-motivated, and methodical in approach to problem-solving.
• Experience in the African financial services landscape is a plus.
• Passionate about working in a fast-paced, mission-driven environment focused on financial inclusion.

Closing Date 26 March 2026

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Role Purpose

• Unifi is seeking an experienced Learning Designer to join our dynamic Learning and Development team. In this critical role, you will create innovative learning experiences that empower our teams and align with Unifi’s strategic goals.
• You’ll be at the forefront of crafting hybrid learning programs, blending in-person and digital strategies, to drive development across our organization.
• We are looking for someone who thrives in an unstructured management environment, has a passion for African business, and possesses the creativity to develop engaging programs.
• A sense of adventure, curiosity, and humor are just as important as your ability to design and develop meaningful learning experiences. If you’re excited to make a difference and help shape Unifi’s training initiatives, we’d love to hear from you!

Responsibilities:

• Design and develop hybrid learning solutions that seamlessly integrate in-person and digital experiences, tailored to support organizational development.
• Apply instructional design methodologies to create learner-centered, engaging, and effective content.
• Develop comprehensive learning objectives, course materials, and assessment tools to meet diverse training needs.
• Leverage cutting-edge educational technologies and multimedia tools to enhance and enrich the learning experience.
• Adapt learning materials to accommodate diverse audiences, ensuring inclusivity and accessibility across all platforms.
• Continuously assess and improve training programs by incorporating feedback and analyzing performance data.
• Collaborate closely with subject matter experts to ensure content accuracy, relevance, and alignment with organizational goals.

Requirements:

• Bachelor’s degree in Instructional Design, Educational Technology, or a related field.
• A minimum of 7 years of experience in instructional design and learning and development.
• Expertise in instructional design theories, methodologies, and learning technologies.
• Proven track record in designing and developing engaging, impactful learning solutions tailored for adult learners.
• Strong organizational skills with the ability to manage multiple projects effectively.
• Excellent communication and collaboration skills.
• Background in creating training solutions for the financial or retail sectors, or similar industries.
• Experience with Learning Management Systems (LMS) and digital authoring tools.
• A creative mindset with strong problem-solving abilities.
• Experience in designing and delivering leadership development programs.

Closing Date 06 April 2026