Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
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You Bring:
- A minimum of 2 -3 Year Experience in a similar role. Proven SEO experience
- Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
- Solid understanding of performance marketing, conversion, and online customer acquisition.
- In-depth experience with website analytics tools (e.g., Google Analytics, SEM Rush, Link Research tools etc).
- Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite).
- Experience with A/B and multivariate experiments.
- Working knowledge of HTML, CSS, and JavaScript development and constraints.
- Knowledge of ranking factors and search engine algorithms.
- Up to date with the latest trends and best practices in SEO and SEM.
A Bonus To Have:
- Degree in Marketing, Digital Technologies, or relevant field.
What You’ll Do For The Brand:
- Execute tests, collect, and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns.
- Track, report, and analyze website analytics and PPC initiatives and campaigns.
- Manage campaign expenses, staying on budget, estimating monthly costs, and reconciling discrepancies.
- Google My Business optimization
- Optimize copy and landing pages for search engine marketing.
- Perform ongoing keyword discovery, expansion, and optimization.
- Research and implement search engine optimization recommendations.
- Research and analyze competitor advertising links.
- Develop and implement link building strategy.
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
- Work with editorial and marketing teams to drive SEO in content creation and content programming.
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
- Must be willing to also work within the various digital marketing functions (email, SMS, Affiliate marketing, web development, etc.). Willing to learn and broaden knowledge across the entire digital marketing scope.
- Outstanding ability to think creatively, strategically, and identify and resolve problems.
- Excellent verbal and written communication skill.
- Ability to work within a team and independently.
- Strong organizational, time management, and analytical skills.
- Reviewing and analyzing client sites for areas that can be improved and optimized.
- Research competitors and provide suggestions for improvement.
- Regular audits, both large and small.
- Identify the latest trends and technologies affecting our industry. Keep abreast with best practices.
What You’ll Bring To The Team:
- The ability to apply advanced technical knowledge and skills associated with tools and technology through digital media applications.
- Demonstrate strong reporting skills.
- Consistently delivers required business results.
- Able to use a specialized service to obtain/receive info to expand business.
- Management of projects to ensure products and processes meet quality system requirements as defined by the industry and customer specifications.
- Develops and implements marketing strategies and programs that will strengthen the institution’s brand and maximize product profitability.
go to method of application »
You Bring:
- A minimum of 2 -3 Year Experience in a similar role. Proven SEO experience
- Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
- Solid understanding of performance marketing, conversion, and online customer acquisition.
- In-depth experience with website analytics tools (e.g., Google Analytics, SEM Rush, Link Research tools etc).
- Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite).
- Experience with A/B and multivariate experiments.
- Working knowledge of HTML, CSS, and JavaScript development and constraints.
- Knowledge of ranking factors and search engine algorithms.
- Up to date with the latest trends and best practices in SEO and SEM.
A Bonus To Have:
- Degree in Marketing, Digital Technologies, or relevant field.
What You’ll Do For The Brand:
- Execute tests, collect, and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns.
- Track, report, and analyze website analytics and PPC initiatives and campaigns.
- Manage campaign expenses, staying on budget, estimating monthly costs, and reconciling discrepancies.
- Google My Business optimization
- Optimize copy and landing pages for search engine marketing.
- Perform ongoing keyword discovery, expansion, and optimization.
- Research and implement search engine optimization recommendations.
- Research and analyze competitor advertising links.
- Develop and implement link building strategy.
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
- Work with editorial and marketing teams to drive SEO in content creation and content programming.
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
- Must be willing to also work within the various digital marketing functions (email, SMS, Affiliate marketing, web development, etc.). Willing to learn and broaden knowledge across the entire digital marketing scope.
- Outstanding ability to think creatively, strategically, and identify and resolve problems.
- Excellent verbal and written communication skill.
- Ability to work within a team and independently.
- Strong organizational, time management, and analytical skills.
- Reviewing and analyzing client sites for areas that can be improved and optimized.
- Research competitors and provide suggestions for improvement.
- Regular audits, both large and small.
- Identify the latest trends and technologies affecting our industry. Keep abreast with best practices.
What You’ll Bring To The Team:
- The ability to apply advanced technical knowledge and skills associated with tools and technology through digital media applications.
- Demonstrate strong reporting skills.
- Consistently delivers required business results.
- Able to use a specialized service to obtain/receive info to expand business.
- Management of projects to ensure products and processes meet quality system requirements as defined by the industry and customer specifications.
- Develops and implements marketing strategies and programs that will strengthen the institution’s brand and maximize product profitability.
go to method of application »
You Bring:
- Completed degree in Risk Management or equivalent.
- 3-5 years in a similar senior role involving Risk Management, internal or external audit experience.
- 8-10 years’ experience in risk management (Risk Champion, Risk Co-ordinator, Risk Specialist etc).
- Risk Management Certification [Registered with The Institute of Risk Management South Africa (IRMSA)].
- Computer literate.
- Valid driver’s licence.
A Bonus to Have:
- Honours’ Degree in Risk Management/Accounting.
- Proficiency in established risk management methodologies and frameworks (e.g., COSO Enterprise Risk Management Framework, ISO 31000 Standard, King IV, etc).
- Experience working with an ERM Software (e.g. LexisNexis).
- Proficiency in MS office tools – Excel, Power point, Word.
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends.
- Previous experience in the online gaming industry, with a strong understanding of player behaviour and industry regulations.
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.
What You’ll Do for The Brand:
Financial Metrics/Operational Duties
Risk Identification and Assessments:
- Proactively identify, evaluate, and assess risks across the gambling business, including operational, financial, regulatory, and reputational risks.
- Conduct regular risk assessments, using qualitative and quantitative methods to ensure the company’s risk appetite is within acceptable thresholds.
- Analyse risk data and develop reports to identify emerging risks and their potential impact on business objectives.
- Assist the Risk Officer with ensuring that risk management processes are appropriately enforced in line with the organisational policies and procedures.
Risk Mitigation:
- Develop and implement risk mitigation strategies and controls to minimise potential losses or damage.
- Collaborate with key stakeholders, including senior management, to ensure that effective risk management practices are integrated into all business processes.
- Ensure that business units comply with risk management policies, procedures, and controls.
- Oversee major incident and events and ensure that appropriate escalation takes place and mitigation activities are implemented.
- Undertake periodic risk assessments working with the various Business Unit Risk Officers and ensure that the risk registers are kept up to date.
- Develop and maintain monitoring plan to ensure coverage of key internal controls.
- Track feedback on results of monitoring activities to enhance relevant risk control environment.
Governance and Compliance:
- Monitor the gambling industry’s regulatory landscape and ensure the company adheres to all relevant laws, including those related to responsible gambling, data protection, and financial regulations.
- Maintain up-to-date knowledge of industry trends, changes in regulations, and risk management best practices in the gambling sector.
- Review and maintain risk management documentation such as the risk appetite statement, risk taxonomy, risk policies, etc.
- Facilitate reviews of the risk appetite statement to ensure it remains appropriate and recommend changes to the Board, where this may be required.
Reporting and Communication:
- Prepare and present regular risk reports to senior management, including the Chief Risk Officer (CRO) and the Risk Management Committee.
- Ensure timely communication of identified risks, mitigation measures, and outcomes to relevant stakeholders.
- Provide advice and guidance to senior leadership on risk-related matters and influence strategic decision-making.
- Monitor the appropriate key risk indicators together with associated tolerances, limits and related reporting.
- Liaise with and exchange information with the other assurance providers (e.g. Internal Audit and Regional Risk teams) as part of the three lines of defence model.
Training and Awareness:
- Train and mentor junior risk team members and business units on risk management best practices and regulatory compliance requirements.
- Promote a culture of risk awareness across the organisation.
- Lead initiatives to foster an ethical and transparent workplace culture.
Continuous Improvement:
- Lead continuous improvement initiatives within the risk management framework and processes.
- Identify opportunities for enhancing the company’s risk management tools, systems, and methodologies.
- Critical review of existing and/or development of new risk reports to ensure that they are suitable and useful to aid in decision making.
Business Continuity and Crisis Management:
- Play an integral role in crisis management efforts, ensuring that risk management practices are in place to respond to sudden and unforeseen events effectively.
Behavioural Skills and Competencies:
- A strong team player, who is comfortable working collaboratively, virtually and independently.
- Excellent written and verbal communication (English), interpersonal and organisational skills.
- Ability to manage and execute multiple complex projects within required timeframes, ability to manage evolving priorities effectively whilst delivering quality output.
- Positive, solution driven attitude; ability to consider options, consult, decide upon and then act.
- Ability to synthesise complex information into simple, high impact messages and influence stakeholders.
- Curiosity and willingness to try new things and grow the skillset.
- Ability to work in a fast-paced, changing environment and respond to emerging priorities.
People Management:
- Manage Team’s performance in achievement of business objectives.
- Work effectively and efficiently with teams that are committed to organisational goals and initiatives.
- Identification of training as and when needed for team members.
- Adequate recognition of team member efforts and motivation of team members.
- Sustainable morale and team building.
- Monitoring of team member productivity, punctuality, breaks and smoke breaks etc.
- Promotion of a healthy, productive and fair work environment.
- Adhere to the principles of an ethical, honest, transparent, fair work environment.
- Communicate in a professional manner.
- Conduct performance review and promote a culture of compliance and integrity within the team
Compliance, Risk, and Quality
- Creating, maintaining, and enforcing company policies and procedures.
- Compliance with health and safety regulations (where applicable).
- Compliance with relevant laws, regulations, and affiliated professional standards.
- Regular risk assessments and maintenance of the risk register.
- Intense focus on quality with regards to communication, capturing, documentation etc.
- Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can withstand scrutiny when enquiries/investigations/audits take place.
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked
- work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
- Ensure the above (final version) and other documents are chronologically saved/backed up.
- Effectively deal with internal, external, SARS, BEE, and any other auditor/regulatory/oversight body in the normal course of business.
- Report suspicious behaviour and fraud findings immediately.
- Promote declaration of all gifts.
- Promote non acceptance of kickbacks. Instances to be reported immediately.
- Promote declaration all conflicts of interest upfront.
- Promote a culture of confidentiality within the business with regards to the protection of personal information.
- Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence).
- Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
- Stay updated with changes in the relevant industry and changes to relevant Acts/Regulations.
Growth and New Markets/Products
- Source new products/innovations/robotics/artificial intelligence/predictive analysis/predictive analytics.
- Development of existing products/software.
- Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals of the broader group.
- Assist with company projects or lead company projects as allocated from time to time.
- Drive continuous improvement initiatives based on industry best practices and regulatory updates.
What You’ll Bring to The Team:
- Communication: Use correct voice tone and apply content according to topic appropriateness. Uses voice to create and hold interest. Speaks with positive tone of voice.
- Presentation: Demonstrates sound presentations skills to capture attention and maintain interest through an interactive approach.
- Facilitation: Demonstrates the ability to facilitate workshops in a professional manner.
- Energy: Demonstrate high energy, enthusiasm and motivation in execution of work.
- Accountability: Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility.
- Customer Orientation: Demonstrates an exceptional level of customer service and quality standard.
- Coaching: Coaching is the knowledge and skill used to direct, instruct and/or train an employee with an aim to fulfill a goal in order to develop specific skills in an enthusiastic and motivated way.
- Training: Proficient in training methodologies, curriculum development and soft skills.
Closing Date:
go to method of application »
You Bring:
- Valid driver's license.
- A minimum of 12 months in a leadership role.
- Track record of over- achieving quota.
- Ability to understand customer needs and handle different types of personalities.
- Strong listening, communication, presentation, and social skills.
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets on Active and Qualified accounts.
- Plan marketing campaigns with the assistance of the Area Manager and Marketing Team.
- Facilitate promotional activities daily.
- Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally.
- Measure the effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event.
- Conduct market analysis/research to make suggestions for improvements.
- Recruitment, interviewing, and coordinating with AM/Trainer for induction.
- The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews, (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) functions
- Growth, branding, and rollout of top-up voucher outlets in all distributor networks. Visiting outlets where required.
- Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV.
- Ensure that cash-ups are done following cash-up procedures. Ensure that there are no shortages and report all shortages to management.
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels.
- Provide day-to-day operational support to Area Managers.
Daily Reports
- Management of the team members' leave, absenteeism, and attendance.
- Management of stock (daily report on stock levels and usage)
- Any other related duties that might be required
What You’ll Bring To The Team:
- Ability to communicate efficiently.
- Must be results-driven.
- Impressive business acumen and in-depth market awareness.
- You must have a clear insight into how sales work.
- Good understanding of upselling or finding additional products and services to benefit the customer.
- Strong relationship-building skills.
Closing Date:
go to method of application »
A Bonus To Have:
- Prior work experience as a Promoter or similar role.
- Excellent Customer Service skills.
- A valid driver’s license.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products,
- usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and
- existing punters.
Assist customers in submitting correct FICA documents when opening a new account (FICA requirements:
- Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how
- to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Ability to understand different betting markets and products.
- Demonstrate strong communication skills and active listening skills.
- Actively promotes and sells products or services.
- Possess a strong understanding of various betting markets and products.
- Ability to provide quality results and creative problem solving skills.
Closing Date:
go to method of application »
A Bonus To Have:
- Prior work experience as a Promoter or similar role.
- Excellent Customer Service skills.
- A valid driver’s license.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products,
- usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online accounts
- Must keep records of their sales activities and report their progress to management daily
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and
- existing punters.
Assist customers in submitting correct FICA documents when opening a new account (FICA requirements:
- Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how
- to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Ability to understand different betting markets and products.
- Demonstrate strong communication skills and active listening skills.
- Actively promotes and sells products or services.
- Possess a strong understanding of various betting markets and products.
- Ability to provide quality results and creative problem solving skills.
Closing Date:
go to method of application »
A Bonus To Have:
- A valid drivers license
- A diploma/degree
- 1-2 years in the gambling industry
What You’ll Do For The Brand:
Branch Growth:
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration:
- Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management:
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance:
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your workstations is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals/equipment/resources (e.g. TV display of results, Off-line)
Customer Service:
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance:
- Compliance and adherence to company's internal control policies.
- Compliance to the code of ethics and escalate fraudulent activities.
- Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values:
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
What You’ll Bring To The Team:
- Understanding main business drives in order to impact on decision making
- Demonstrates a good understanding of betting procedures
- Understand the different betting types
- Manage income and payouts, through following company policies practices
- Identify, analyses, organize and solve problems and issues in a timely and effective manner
- Follows through and delivers results in spite of obstacles
- Making customer needs a primary focus of one’s actions
Closing Date:
go to method of application »
You Bring:
- 2 to 3 years’ experience in a marketing related position.
- 1 to 2 years’ experience in project management.
- Valid driver’s license and own vehicle
A Bonus To Have:
- Relevant Degree/Diploma
- Product marketing experience
What You’ll Do For The Brand:
- Create and implement a product marketing strategy that ensures our products remain competitive and innovative contributing to the growth of our business and meeting the needs of our Clients.
- Engage with product suppliers and manage relationships with all product suppliers in conjunction with the product Team.
- Maintain all current product platforms by identifying shortfalls and introducing new features and solutions.
- Identifying new innovations, promotions/ competitions and ways in which to market your product and grow revenues.
- Ensure enhancement of the product(s) and improving the functionality for the end users of these applications.
- Perform and interpret competitor analysis reporting and market research to optimize marketing strategies and improve results.
- Project lead product testing before releasing to live environment in consultation with the product Team.
- Market awareness and strong relationship management abilities.
- Ability to work under pressure and adhere to tight deadlines.
- Management of various projects across the Ibranch Business.
- Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
- Assist and advise the business on what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
- Conduct quality assurance tests.
- New business ideas and improving current business work practices.
- Responsible for reporting on allocated product to the business as per operational requirements.
- Work closely with various stakeholders to achieve objectives related to allocated product in order to achieve growth and visibility in the market place.
- Develop and curate engaging content for social media platforms.
- Assist in the development and management of social media platforms and influencer marketing strategy.
- Manage and maintain a CMS system of Hollywoodbets with uploading of daily and weekly content.
- Relationship Management
- Any other ad hoc duties that might be required
What You’ll Bring To The Team:
- Good verbal, written, communication and Interpersonal skills
- Impressive planning, organizational and time management skills.
- Good business acumen and high ethical work standards.
- Ability to multitask and always show initiative.
- Ability to work under pressure in a fast-paced growing environment and still produce good quality results timeously.
- Excellent presentation and reporting skills.
Closing Date:
go to method of application »
You Bring:
- Minimum 1-year managerial experience.
A Bonus To Have:
- Valid Drivers License.
- Diploma/Degree/ NQF 4 learnership.
- Minimum 1 year sales management experience.
- Minimum 1 year cash management experience.
- Minimum 1 year within the gaming or betting industry.
What You’ll Do For The Brand:
Branch Growth
- To manage the achievement of targets and branch growth in accordance with operational procedures.
Branch Administration and Cost Management
- Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure daily banking schedules are submitted to the Areal Manager. Ensure adherence to credit card administration &EFT policies where applicable. Senior Team Leaders must send an email notifying the Branch, Regional Manager and Cash Management Department of the shortage. Recovery process must be managed in line with processes/procedures. Manage branch stock control to ensure that there is sufficient supply (although not over/under). Ensure that a stock taking is done weekly and account for stock shortages. Manage all security aspects in the branch.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition.
Branch Reporting
- Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues.
Customer Experience
- Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Compliance
- Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities. Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
Communication
- Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns. Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.
People Management
- Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements. Ensure staff attendance and behaviour is manage with the directive of the Areal Manager. Identify training and development areas and address interventions with the Areal manager. Ensure all new take on documentation is submitted timeously to the Human Resources department
Values
Actively promote the Hollywood values. Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.
- Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.
- Ensure timeous submission of daily, weekly, monthly reports
- Senior Team Leaders are official key holders in the branch
- Must be available 24/7 in case of emergencies
What You’ll Bring To The Team:
- Impressive business acumen.
- Ability to take accountability and entail great problem-solving skills.
- Demonstrates a good understanding of betting procedures.
- Understand the different betting types.
- Must have a strong sense of customer focus.
Closing Date:
go to method of application »
A Bonus To Have:
- Matric
- Prior work experience as a promoter or similar
- Excellent Customer Service Skills.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online
- Must keep records of their sales activities and report their progress to management daily
- Promote mobile brands.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to
- Ensure appropriate management, safekeeping, and maintenance of all mobile
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring To The Team:
- Good communication and interpersonal skills
- Excellent Listening skills
- Must be result driven
- Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
- Strong system and sales knowledge
Closing Date:
go to method of application »
A Bonus To Have:
- Matric
- Prior work experience as a promoter or similar
- Excellent Customer Service Skills.
What You’ll Do For The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
- Drive mobile marketing campaigns to increase sales and sign up new online
- Must keep records of their sales activities and report their progress to management daily
- Promote mobile brands.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to
- Ensure appropriate management, safekeeping, and maintenance of all mobile
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs
- Any other related duties that might be required within the business
What You’ll Bring To The Team:
- Good communication and interpersonal skills
- Excellent Listening skills
- Must be result driven
- Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
- Strong system and sales knowledge
Closing Date:
go to method of application »
You Bring:
- 1-2 years in a Marketing related position.
- Product Knowledge
A Bonus To Have:
- Completed or studying towards a related Diploma or Degree.
- Driver’s License.
What You’ll Do For The Brand:
- Engage with Product suppliers and manage relationships with all product suppliers.
- Maintain all current betting platforms by identifying shortfalls and introducing new features and solutions.
- Identifying new innovations, promotions/ competitions, and ways in which to market your product.
- Ensure enhancement of the Company product(s) and improving the functionality for the end users of these applications.
- Competitor analysis reporting and market research.
- Project lead product testing before releasing to live environment.
- Market awareness and strong Relationship Management abilities.
- Ability to work under pressure.
- Management of various projects across the Ibranch Business.
- Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
- Assist and advise the business on what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
- Conduct quality assurance tests.
- New business ideas and improving current business work practices.
- Responsible for reporting on allocated product to the business as per operational requirements.
- Work closely with various stakeholders to achieve objectives related to allocated product in order to achieve growth and visibility in the market place.
- Develop and curate engaging content for social media platforms.
- Assist in the development and management of social media platforms and influencer marketing strategy.
- Manage and maintain a CMS system of Hollywoodbets with uploading of daily and weekly content.
- Segmentation of market and aligning event and concepts for specific markets
- Campaign conceptualization and implementation in collaboration with Team Support
- Event management including planning, branding, and working with social media and marketing team for promotion
- Regional specific campaigns and events roll out
- Identify branding and partnership opportunities as well as new business opportunities
- Branding rolls out (containers, taxi ranks, billboards, radio, newspaper etc.)
- Consulting and collaborating with retail marketing on brand campaigns
- Training on product and marketing campaigns
- Advise on improving promotions and personalizing for specific brands/outlets/markets
- Competitor and trend analysis to ensure brand remains innovative and ahead of competition
- Drive promotions and events around company brand ambassadors
- Identify synergies to exploit for business growth and brand awareness
- Monitoring social pages on all platforms and ensuring content is always given to social teams
- Reporting on all activities
- Any other ad hoc duties that might be required
What You’ll Bring To The Team:
- Good verbal, written, communication and Interpersonal skills
- Impressive planning, organizational and time management skills.
- Good business acumen and high ethical work standards.
- Ability to multitask and always show initiative.
- Ability to work under pressure in a fast-paced growing environment and still produce good quality results timeously.
- Excellent presentation and reporting skills.
Closing Date:
go to method of application »
You Bring:
- Valid driver's license.
- A minimum of 12 months in a leadership role.
- Track record of over- achieving quota.
- Ability to understand customer needs and handle different types of personalities.
- Strong listening, communication, presentation, and social skills.
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets on Active and Qualified accounts.
- Plan marketing campaigns with the assistance of the Area Manager and Marketing Team.
- Facilitate promotional activities daily.
- Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally.
- Measure the effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event.
- Conduct market analysis/research to make suggestions for improvements.
- Recruitment, interviewing, and coordinating with AM/Trainer for induction.
- The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews, (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) functions
- Growth, branding, and rollout of top-up voucher outlets in all distributor networks. Visiting outlets where required.
- Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV.
- Ensure that cash-ups are done following cash-up procedures. Ensure that there are no shortages and report all shortages to management.
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels.
- Provide day-to-day operational support to Area Managers.
- Daily Reports
- Management of the team members' leave, absenteeism, and attendance.
- Management of stock (daily report on stock levels and usage)
- Any other related duties that might be required
What You’ll Bring To The Team:
- Ability to communicate efficiently.
- Must be results-driven.
- Impressive business acumen and in-depth market awareness.
- You must have a clear insight into how sales work.
- Good understanding of upselling or finding additional
- products and services to benefit the customer.
- Strong relationship-building skills.
Closing Date:
go to method of application »
You Bring
- Valid Driver’s License
- Proven working experience as a promoter
- Track record of over-achieving quota
- Ability to understand customer needs and handle different types of personalities
A Bonus To Have:
- Post-Matric Qualification
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
- Facilitate daily promotional activities
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
- Management of stock (daily report on stock levels and usage)
- Measure the effectiveness of Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
- Conduct market analysis/research to make suggestions for improvements within the mobile department
- Recruitment and interviewing in coordination with Area Manager and HR department
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance
- Identify potential of Top Up Voucher Visiting outlets where required
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
- Ensure that cash-ups are done following the cash-up Responsible to ensure that there are no shortages. Report all shortages to management immediately
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
- Submit Daily Reports.
- Any other related duties that might be required.
What You’ll Bring To The Team:
- Good communication and interpersonal skills
- Excellent Listening skills
- Must be result driven
- Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
- Strong system and sales knowledge
Closing Date:
Method of Application
Use the link(s) below to apply on company website.
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