Available Job Opening at The South African College of Applied Psychology (SACAP)

Job Description

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.

SACAP is looking for a School Liaison for the Cape Town Campus. The School Liaison is responsible for the promote and raising awareness of SACAP to identified schools and corporate institutions across the Western Cape province.

Responsibilities:
The candidate will be required to perform various functions that would include:

• To develop an in depth understanding of all SACAP offerings and be comfortable to present the offerings to students, counsellors, key stakeholders and corporate institutions
• Liaise with the schools, set up and present admissions presentations and share relevant marketing collateral with school counsellors
• Acquire matric leads for the admissions team to include in nurture campaign
• Schedule academic presentations for educators to deliver talks at selected schools
• Building targeted Corporate relationships to promote our Coaching programmes
• Assist with the execution of relevant events (virtual or physical) to drive student numbers
• Attend ad hoc career exhibitions as recommended by the marketing team with the purpose of driving leads
• Help facilitate the Admissions process by providing students and schools with essential application information and dealing with application enquiries to assist individuals in making appropriate choices over key high volume times (September – January)
• Supplying weekly progress reports and lead generation activities

Qualifications and Experience:

• Minimum Grade 12/Matric certificate
• 2 years working experience 
• Proven work experience in Sales and Marketing
• Familiarity with CRM and Sales Force programmes

Personal Attributes:

• Personable, presentable and articulate
• Persuasive
• Reliable
• Competitive
• Sales-driven
• Proactive
• Outgoing
• Organised
• Team player
• Respectful and responsible

Skills:

• Selling ability
• Excellent written, verbal and interpersonal skills suitable for working with people at all levels within SACAP, Corporate institutions and also school environment
• Organisational and time-management skills
• Knowledgeable and passionate about SACAP and its offerings
• Computer Literacy (MS Office Suite)

go to method of application »

Job Description

The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.

SACAP is looking for an Admissions Officer for the ONL (Online) Campus based at Head Office in Claremont; who is responsible for selling SACAP programmes, growing SACAP new student numbers, finding new business and maintaining a healthy pipeline for future deals, and responding to new and current client base regarding complaints and services.

Responsibilities:
The candidate will be required to perform various functions that would include:

 Follow up on all enquiries using the CRM system in close collaboration with other staff in the admissions department:

• Send templates to each student
• Call back students who request a call
• Provide clarifications to student’s queries in a professional manner
• Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails

Assist the marketing team at SACAP with in-house and external events:

• School Expo’s
• Make sure there is enough marketing material
• Represent the college in a professional way

 Participate at SACAP Information Evenings and Open Days throughout the year:

• Make sure information packs are made
• Make sure all information given is up to date
• Present to classes on the courses available
• Assist with arranging orientation programs, educational workshops and graduation programs for students

Provide testimonials and participating in Media and Public Relations campaigns when necessary
Monitor and updating ALL SACAP Social Networks and the CRM system:

• Updating all systems such as CRM, Student Base and student Manager, insuring tagging and inserted information is correct
• Linking students with other departments within SACAP

Monitor and follow through with all prospective students:

• Leads on CRM
• Walk ins
• Emails
• Telephone calls

Interview new students entering new programmes:

• Interview students to understand their objectives and background

Provide Career Guidance for all new students:

• Advise students about the programs offered, admission procedure, eligibility and costs involved

Provide information and product training for all stakeholders of SACAP on the various qualifications:

• Product training presentation
• Provide support to prepare admission related presentations
• Develop innovative communication strategies, recruitment strategies and enrolment plans in coordination with senior management to attract and enrol more students
• Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management whenever required

Assist students with registration process and study plan:

• Application forms
• Registration forms
• Financial Documents
• Career guidance
• MERs
• Provide assistance to the students to complete the enrolment forms
• Review all the students’ applications and refer the students to financial services personnel if required
• BioPsychoSocials
• Visa letters

Filing and tracking all new student documentation:

• File and track all information received in an organized manner

 Core Performance Areas:

• Ensure you achieve your termly new student targets
• Find prospective customers and new target segments
• Make the necessary phone calls and meetings to help boost sales
• Persist in sales even in the face of failure
• Schedule appointments and meetings as necessary

Qualifications and Experience:

• Minimum education in Matric/Grade 12 certificate
• Proven work experience as a sales consultant
• Familiarity with CRM and Sales Force programmes
• Up to date with latest trends and marketing best practices

Skills:

• Excellent written, verbal and interpersonal skills suitable for working with people at all levels within SACAP and its stakeholders
• Ability to work under pressure and devise sales strategies
• Ability to explain product and features and benefits in a way what stands out over competitors
• Passionate about selling and finding ways to satisfy customer needs
• Resilience and willingness to deal with rejection
• Excellent organisation and management capabilities, including being a team player
• Organisational and time-management skills
• Knowledgeable and passionate about SACAP and its offerings

Personal Attributes:

• Team Leader
• Reliable
• Proactive
• Outgoing
• Responsible
• Organised
• Integrity
• Team player
• Respectful
• Friendly
• Works well under pressure
• Professional
• Empathy
• Focus
• Autonomy
• Positivity
• Confidence

go to method of application »

Job Description

The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.

SACAP is looking for an Admissions Officer for the ONL (Online) Campus based at Head Office in Claremont; who is responsible for selling SACAP programmes, growing SACAP new student numbers, finding new business and maintaining a healthy pipeline for future deals, and responding to new and current client base regarding complaints and services.

Responsibilities:
The candidate will be required to perform various functions that would include:

 Follow up on all enquiries using the CRM system in close collaboration with other staff in the admissions department:

• Send templates to each student
• Call back students who request a call
• Provide clarifications to student’s queries in a professional manner
• Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails

Assist the marketing team at SACAP with in-house and external events:

• School Expo’s
• Make sure there is enough marketing material
• Represent the college in a professional way

 Participate at SACAP Information Evenings and Open Days throughout the year:

• Make sure information packs are made
• Make sure all information given is up to date
• Present to classes on the courses available
• Assist with arranging orientation programs, educational workshops and graduation programs for students

Provide testimonials and participating in Media and Public Relations campaigns when necessary
Monitor and updating ALL SACAP Social Networks and the CRM system:

• Updating all systems such as CRM, Student Base and student Manager, insuring tagging and inserted information is correct
• Linking students with other departments within SACAP

Monitor and follow through with all prospective students:

• Leads on CRM
• Walk ins
• Emails
• Telephone calls

Interview new students entering new programmes:

• Interview students to understand their objectives and background

Provide Career Guidance for all new students:

• Advise students about the programs offered, admission procedure, eligibility and costs involved

Provide information and product training for all stakeholders of SACAP on the various qualifications:

• Product training presentation
• Provide support to prepare admission related presentations
• Develop innovative communication strategies, recruitment strategies and enrolment plans in coordination with senior management to attract and enrol more students
• Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management whenever required

Assist students with registration process and study plan:

• Application forms
• Registration forms
• Financial Documents
• Provide assistance to the students to complete the enrolment forms
• Review all the students’ applications and refer the students to financial services personnel if required
• BioPsychoSocials
• Visa letters
• Other relevant documents

 Filing and tracking all new student documentation:

• File and track all documents received in an organized manner
• Follow up on all outstanding documents required by Admissions Officers
• Maintain tracking forms for all additional processes that fall outside of the general application form

Tasks as indicated by the Recruitment Manager from time to time:

• Provide reports on admissions activities, student interviews, admission publications, and information sessions
• Provide support to the Administrators when needed

Qualifications and Experience:

• Minimum of a completed Matric Certificate
• Diploma level or above in related field
• Experience in the field of marketing/ sales/ administration

Skills:

• Excellent written, verbal and interpersonal skills suitable for working with people at all levels within SACAP and its stakeholders
• Ability to work under pressure and devise sales strategies
• Ability to explain product and features and benefits in a way what stands out over competitors
• Passionate about selling and finding ways to satisfy customer needs
• Resilience and willingness to deal with rejection
• Excellent organisation and management capabilities, including being a team player
• Organisational and time-management skills
• Knowledgeable and passionate about SACAP and its offerings

Personal Attributes:

• Team Leader
• Reliable
• Proactive
• Outgoing
• Responsible
• Organised
• Integrity
• Team player
• Respectful
• Friendly
• Works well under pressure
• Professional
• Empathy
• Focus
• Autonomy
• Positivity
• Confidence