Available Positions at Clicks Group

Introduction

• This is an ideal opportunity for a visually talented and highly skilled Packaging Creative Manager who is able to deliver high quality, innovative and powerful packaging design solutions across our brands.
• You should have strong general management and coaching skills to lead the Clicks in-house Packaging Design and Finished Art teams to deliver their very best. The role reports into the Creative Executive.

Job description

Job Purpose

• To deliver packaging designs through the development, conceptualisation and timeous roll out aligned to the 18 month, Christmas and Unicorn plans to ensure that innovation and powerful design solutions lands within our business in support of sales and operating margin growth across the brands.
• To build and manage a sustainable, internal design studio and hub, with top talent to deliver the very best in branding and packaging design for the business and South African market

Job Objectives

• To lead, manage and mentor the Clicks packaging design team, including senior and junior creative designers, finished artists, illustrators, photographers and freelance designers in order to deliver to plan
• To develop and communicate our brand objectives, by planning, resource sourcing and multitasking workload across the internal staff and external agencies to deliver
• To ensure that all work delivered is aligned to the  brand CI’s as well as brand tiering and brand architecture
• To ensure and maintain brand consistency in-line with relevant marketing strategies and Corporate Identity guidelines thus acurate implementation across all sub-brands are key.
• To collaborate with industry leaders to foster inspiration & learnings as well as the know how of keeping up with international trends in order to continually bring an edge to Private Label design continually.
• To recruit, retain and develop the best design talent in order to deliver the best in class and invest in the future of Clicks Private Label.
• To lead and create innovative spaces by leading brainstorming sessions to promote design thinking in order to achieve the highest standard in creativity and ensuring all briefs are met
• To manage budgets and costings across all resources to ensure we remain within budget constrainst. 
• To work closely with traffic, client services and the Creative Executive to ensure smooth workflow and delivery of work, while ensuring the team’s creative brief is understood and executed within respective deadlines
• To maintain good client relationships as well as create strong partnerships with the marketing teams in order to co-create content and campaigns which complement our brand equities making a real impact with consumers
• To maintain responsibility for all freelance hiring, rate negotiation and management whilst making sure the internal design team is working as efficiently as possible 
• To perform the sourcing of and directing outside resources ie: production agency, photographer, make-up artists, stylists’ illustrators and models, while building and maintaining professional relationships with a network of resources.
• To provide a strong support base to the Creative Executive in order to create the best sustainable design agency & design hub with top South African talent. 
• Monitor and evaluate competitor packaging, category trends and market developments to identify opportunities for innovation and differentiation across the Private Label portfolio.
• Ability to translate consumer, category and competitor insights into commercially successful packaging solutions that drive sales, brand differentiation and profitability.
• Deep understanding of the competitive retail and FMCG landscape, including category trends, competitor packaging strategies, shopper behaviour and market dynamics.
• Drive the adoption of AI and digital tools to improve packaging design workflows, packaging audits, artwork management, compliance checks and speed-to-market.
• Continuously identify opportunities to automate repetitive studio and artwork processes.

Minimum requirements

Essential Skills, Abilities and Job Related Knowledge

• Strategic and creative design thinking
• Strong knowledge of packaging construction, holistic design solutions, brands CI’s and implementation thereof essential
• Strong market and trend related knowledge
• Excellent knowledge of Adobe Creative Suite CC: Illustrator, Photoshop, In-design.
• A strong understanding of design management systems and studio work flow to drive efficiencies
• Strong understanding of all printing processes
• Strong understanding of manufacturing best practices relating to quality checks and high standards of consistency
• Have strong understanding of the various brand CI’s as well as brand tiering and brand architecture
• Excellent multi-tasking skills
• Resillience under pressure
• Strong verbal and communications skills
• Budget Management skills
• Excellent working knowledge of language and copy
• Strong influencing and presentation skills
• Delivering against demanding deadlines
• Excellent knowledge of all packaging design principles, brand development, creative processes
• Excellent conceptualisation and packaging design skills
• High pressure solution solving ability

Qualifications and Experience 

• Bachelors degree in Graphic Design & Art or equivalent Graphic Design qualification
• Packaging Diploma
• At least 10 years packaging and brand design experience with an outstanding working knowledge of concept artwork, finished Art and all print & packaging processes.
• Minimum 7 years management experience in leading teams, conducting performance reviews & measurements 
• Experience of developing high performing design teams.

Competencies

• Working with People 
• Leading and Supervising
• Persuading and Influencing 
• Applying Expertise and Technology 
• Creating and Innovation 
• Delivering Results & Meeting Customer Expectations 
• Adapting and Responding to Change
• Entrepreneurial and Commercial Thinking  

Apply by: 8 July 2026

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Introduction

• To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand

Job description

• To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
• To deliver and manage financial targets for the area
• To deliver and manage internal processes, procedures and compliance for the area
• To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
• To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
• To generate, analyse and act on relevant reports and provide feedback within specified timeframes
• To be the customer's first choice health and beauty retailer by living and driving the company values
• To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
• To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
• To implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
• To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
• To deliver adherence to HR policies and procedures that is aligned to corporate governance

Minimum requirements

Education and Experience Requirements:

• Essential: Grade 12
• Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
• Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse team
• Extensive people management experience
• Financial management experience (budgets, profit and loss statements, financial rations, etc.)
• Pharmacy experience needed

Job Knowledge and Skills Required:

• Retail, financial, risk Management
• Business Acumen
• Commercial and Entrepreneurial Awareness
• Communication Skills
• Interpersonal Skills
• Analytical Skills
• Decision-Making Skills
• Able to motivate people
• Persuading Skills

Essential Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principles and Values
• Presenting and Communicating Information
• Analysing
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking

Apply by: 8 July 2026

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Introduction

• Our Youth Employment Programme offers unemployed young people an opportunity to learn and gain valuable work experience in the health and beauty retail sector.

Job description

• The programme consists of classroom learning and practical on the job training in a retail store. On completion of the programme, successful participants will receive a NQF 2 Checkout Operator occupational qualification.

Minimum requirements

• South African citizen.
• 18 – 29 years.
• Must have passed matric.
• Must be unemployed.
• Strong communication and interpersonal skills.
• Ability to work well in a team environment and be willing to learn.
• Must not be currently registered on a Learnership or Skills Programme

Apply by: 8 July 2026

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Introduction

• Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job description

Job Objectives:

• High standards of customer service and care
• Efficient stock control and administration, including repacking of medicine
• Efficient dispensary administration
• Accurate compounding
• Provision of general health advice
• High standards of housekeeping and merchandise display
• Ad hoc requirements as per operational requirements

Minimum requirements

 Qualifications and Experience:

• Matric with Maths (Essential)
• Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

• Product knowledge (Health isle and OTC)
• SAPC and relevant legal knowledge
• Customer service orientated
• Team Player
• Integrity
• Ethical working practice and compliance
• Accuracy and attention to detail
• Basic calculations
• IT Business Operating Systems
• MS Office

Competencies:

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Relating and Networking
• Planning and Organising

Apply by: 8 July 2026

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Introduction

• Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.

Job description

Job Purpose:

• To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Minimum requirements

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Essential: Minimum 2 years’ experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration with SAPC as the Responsible Pharmacist
• Desirable: Retail Pharmacy experience
• Desirable: Unisolv experience

Job Knowledge and Skills Required:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labor legislation and IR practices
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing
• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Essential Competencies

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organising
• Relating and networking
• Following instructions and Procedures
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Apply by: 8 July 2026

go to method of application »

Introduction

• Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

Job description

Job Objectives:

• High standards of customer service and care
• Efficient stock control and administration, including repacking of medicine
• Efficient dispensary administration
• Accurate compounding
• Provision of general health advice
• High standards of housekeeping and merchandise display
• Ad hoc requirements as per operational requirements

Minimum requirements

 Qualifications and Experience:

• Matric with Maths (Essential)
• Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

Skills, Abilities and Job Related Knowledge:

• Product knowledge (Health isle and OTC)
• SAPC and relevant legal knowledge
• Customer service orientated
• Team Player
• Integrity
• Ethical working practice and compliance
• Accuracy and attention to detail
• Basic calculations
• IT Business Operating Systems
• MS Office

Competencies:

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Relating and Networking
• Planning and Organising

Apply by: 8 July 2026

go to method of application »

Introduction

• Are you passionate about retail and service excellence? Are you confident to lead a management team across a number of stores within a geographical area to deliver a competitive advantage for the brand?
• Exciting and challenging opportunities have become available for Regional Manager to work within the Operations department of Clicks. The successful individual will report to the Regional Executive and will be responsible for stores within the Eastern Cape Division.

Job description

Job Purpose:

• To deliver a cost effective operational strategy and service excellence by leading and influencing operational teams and selected flagship stores in order to deliver the regions sales and operating profit targets leading to a competitive advantage for the brand.

Job Objectives:

• To recommend and drive regional business opportunities resulting in Sales and Operating Profit growth, while reinforcing the brands competitive edge.
• To assume full accountability for the regional profit and loss and lead the team in delivering the financial performance for the region.
• To deliver continuous business process improvements within the region that improves operational execution and manages risk.
• To monitor regional performance, identify and analyse trends, report on business performance and ensures appropriate actions are taken.
• To be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive a culture of customer service excellence that results in a great customer experience and increase in club card participation to set targets.
• To effectively engage, persuade and influence stakeholders to provide regional insights and trends to NSSC that informs range, pricing and promotions, customer and people strategies to increases brand equity, gains market share, creates differentiation and improves the value offering.
• To drive and deliver the store expansion growth targets for the region that delivers convenience to the customer.
• To effectively lead and direct the teams in the selected large stores to deliver on all agreed KPI’s.
• To deliver the people strategy that ensures on-going pharmacy and professional development, capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda.
• To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance.
• To drive and ensure adherence to HR policies and procedures aligned to corporate governance.

Minimum requirements

Job related knowledge:

• Retail Management
• Financial Management
• Risk Management
• Human Resource Management
• Change Management
• Business Acumen

Job related skills:

• Commercial and Entrepreneurial Awareness
• Communication Skills
• Interpersonal Skills
• Analytical Skills
• Decision-Making Skills
• Able to motivate people
• Persuading Skills

Experience:

• Minimum 5 years' senior operational management experience within a multi-site environment
• Extensive retail / FMCG store operations experience
• Extensive people management and leadership experience of middle management employees
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

• Essential: Grade 12
• Essential: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
• Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse team
• Extensive people management experience
• Financial management experience (budgets, profit and loss statements, financial rations, etc.)

Essential Competencies:

• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Persuading and Influencing
• Deciding and Initiating Action
• Presenting and Communicating Information
• Analysing
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

Apply by: 8 July 2026

go to method of application »

Introduction

• Our Youth Employment Programme offers unemployed young people an opportunity to learn and gain valuable work experience in the health and beauty retail sector.

Job description

• The programme consists of classroom learning and practical on the job training in a retail store. On completion of the programme, successful participants will receive a NQF 2 Checkout Operator occupational qualification.

Minimum requirements

• South African citizen.
• 18 – 29 years.
• Must have passed matric.
• Must be unemployed.
• Strong communication and interpersonal skills.
• Ability to work well in a team environment and be willing to learn.
• Must not be currently registered on a Learnership or Skills Programme.

Apply by: 8 July 2026

go to method of application »

Introduction

• We are looking to recruit a permanent Project Coordinator to work within our IT Project Delivery Department for United Pharmaceutical Distributors (UPD). The role will be based at the Roodepoort, Lea Glen branch and will report to the Senior Project Manager and PMO Manager.

Job description

Job Purpose:

• The Project Coordinator provides coordination, governance, and administrative support to IT and business projects within the Clicks Group UPD IT Portfolio. The role ensures effective project planning, documentation management, reporting, and alignment with Clicks Group PMO governance standards.
• Working closely with Project Managers, delivery teams, and business stakeholders, the Project Coordinator supports the successful execution of initiatives across supply chain, warehouse operations, pharmaceutical distribution systems, and enterprise platforms such as SAP.
• The role plays a critical function in ensuring project information is accurate, risks and issues are tracked, and project governance processes are consistently followed within the UPD project delivery environment.

Key Responsibilities:

Project Coordination and Governance

• Provide coordination support across IT and business projects within the UPD project portfolio. 
• Maintain project documentation including project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), action registers, and decision logs. 
• Ensure project artefacts comply with Clicks Group PMO governance standards, templates, and methodologies. 
• Coordinate project governance activities including project meetings, working groups, and steering committee preparation. 
• Track project milestones, deliverables, and dependencies across project workstreams. 

Reporting and Project Controls

• Consolidate project inputs and support preparation of weekly and monthly project status reports. 
• Prepare dashboards, progress summaries, and executive reporting packs for project stakeholders. 
• Maintain accurate records of risks, issues, decisions, and actions, ensuring timely updates and escalation where required. 
• Support project assurance activities and ensure compliance with governance and reporting requirements. 

Financial, Resource, and Vendor Support

• Assist with project budget tracking and cost monitoring. 
• Support timesheet coordination, vendor invoice validation, and procurement administration processes. 
• Coordinate onboarding and offboarding of project resources, including external consultants and vendors. 
• Assist Project Managers in monitoring vendor deliverables and milestone commitments. 

Tools and Documentation Management

• Maintain project information within Project Portfolio Management (PPM) tools and reporting systems. 
• Manage project documentation and collaboration platforms including Microsoft Teams and SharePoint. 
• Ensure proper version control and document management for all project artefacts. 

Stakeholder Coordination

• Act as a coordination point between IT teams, UPD business stakeholders, project managers, and external partners. 
• Schedule project meetings, prepare agendas, and record meeting minutes and actions. 
• Facilitate communication across project teams to ensure alignment and timely execution of project activities. 

Skills and Knowledge

• Understanding of project and programme management methodologies (Waterfall, Agile, or hybrid). 
• Exposure to enterprise system implementations such as SAP or supply chain platforms. 
• Strong proficiency in Microsoft Office (Excel, PowerPoint, Word) and Microsoft Teams. 
• Experience using Project Portfolio Management (PPM) or project tracking tools. 
• Strong organisational, coordination, and administrative skills. 
• Excellent written and verbal communication skills. 
• Ability to manage multiple priorities and meet deadlines in a dynamic environment. 
• Strong attention to detail and documentation management capability. 

Core Competencies

• Attention to Detail
• Ensures project documentation, reporting, and governance artefacts are accurate and maintained to high standards.

Planning and Organisation

• Effectively coordinates multiple project activities and deadlines across teams.

Stakeholder Engagement

• Maintains strong working relationships with project managers, business teams, and vendors.

Accountability

• Takes ownership of coordination activities and ensures timely completion of assigned tasks.

Problem Solving

• Supports the identification and tracking of project risks, issues, and dependencies.

Adaptability

• Works effectively in fast-paced project environments with changing priorities.

Minimum Qualifications

• Relevant qualification in Business, Information Technology, Project Management, Supply Chain, or a related discipline. 

Experience

• 3–5 years’ experience in a PMO, Project Coordinator, or Project Support role. 
• Experience supporting IT or business transformation initiatives. 
• Exposure to ERP or SAP-related projects is advantageous. 
• Experience working in multi-project or multi-workstream environments. 
• Experience within retail, supply chain, logistics, or pharmaceutical environments is beneficial. 

Apply by: 8 July 2026

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Introduction

• We are looking to recruit a permanent Senior Project Manager to work within the IT Project Delivery department. The role will be based at the United Pharmaceutical Distributor (UPD) in Lea Glen and will report to the PMO Manager, IT Project Delivery Executive and UPD IT Executive.

Job description

Job Purpose:

• The Senior Project Manager is responsible for the successful delivery and governance of complex IT and business transformation initiatives within the Clicks Group UPD IT Portfolio. The role leads the execution of strategic programmes that support pharmaceutical distribution, supply chain optimisation, operational efficiency, and regulatory compliance across the UPD business.
• Operating within the Clicks Group technology and governance framework, the Senior Project Manager ensures that large-scale initiatives—particularly those involving SAP, supply chain systems, warehouse operations, and pharmaceutical distribution platforms—are delivered within scope, budget, and timelines.
• The role provides leadership across multiple projects and project managers, ensuring alignment between IT delivery, UPD operational priorities, and Clicks Group strategic objectives.

Key Responsibilities:

Strategic Programme Delivery

• Lead the delivery of complex and high-impact IT and business initiatives across the UPD pharmaceutical distribution environment. 
• Manage programmes and multiple concurrent projects supporting warehouse operations, supply chain systems, logistics optimisation, and pharmaceutical compliance processes. 
• Ensure initiatives align with Clicks Group digital strategy, operational performance objectives, and UPD distribution requirements. 
• Drive delivery of enterprise system implementations, particularly SAP-enabled supply chain and warehouse solutions. 

Governance and PMO Alignment

• Ensure projects adhere to Clicks Group PMO governance standards, reporting frameworks, and delivery methodologies. 
• Provide consolidated reporting and visibility of programme health across the UPD IT portfolio. 
• Lead project steering committees and governance forums with senior IT and UPD operational stakeholders. 
• Maintain oversight of RAID management, scope control, and escalation processes.

Stakeholder and Business Engagement

• Build strong working relationships with UPD leadership, supply chain management, warehouse operations, finance, and IT teams. 
• Act as the senior point of escalation for complex project risks, delivery challenges, and cross-functional dependencies. 
• Engage senior stakeholders to ensure alignment on project priorities, delivery expectations, and value realisation.

Vendor and Partner Management

• Manage strategic relationships with system integrators, SAP partners, and technology vendors delivering solutions within the UPD environment. 
• Ensure vendor deliverables meet contractual obligations, service levels, and delivery milestones. 
• Facilitate collaboration between internal Clicks teams and external partners to support successful project execution.

Financial and Resource Management

• Oversee programme budgets, ensuring financial discipline through budget tracking, forecasting, and cost variance reporting. 
• Ensure resources are effectively allocated across projects to support delivery commitments. 
• Support benefits realisation tracking aligned to approved business cases. 

Delivery Lifecycle Oversight

Provide leadership across the full project lifecycle, ensuring effective execution of:

• Business case development and approval 
• Requirements definition and business process alignment 
• Solution design and architecture 
• Build and system configuration
• Testing cycles (including UAT) 
• Deployment, training, and operational readiness 
• Post-implementation support and optimisation 
• PMO Capability and Delivery Excellence
• Strengthen project delivery capability within the UPD IT Project Delivery function. 
• Mentor and guide Project Managers within the PMO. 
• Drive continuous improvement through lessons learned, delivery metrics, and best practice adoption. 
• Contribute to the evolution of the Clicks Group IT Project Delivery and PMO maturity. 

Skills and Knowledge

• Advanced expertise in project and programme management within enterprise IT environments. 
• Strong understanding of pharmaceutical distribution operations and supply chain processes. 
• Working knowledge of SAP supply chain modules and enterprise integration landscapes. 
• Strong financial and commercial management skills. 
• Proficiency with project and collaboration tools (MS Project, PPM, Jira, Teams, SharePoint). 
• Excellent executive communication, stakeholder engagement, and reporting capability. 
• Strong analytical, problem-solving, and risk management skills. 

Core Competencies

Delivery Leadership

• Consistently delivers complex initiatives that support operational efficiency and business transformation within the UPD environment.

Strategic Stakeholder Management

• Builds trusted relationships with senior IT and UPD leadership to ensure alignment between technology initiatives and operational priorities.

Governance and Accountability

• Maintains strong governance, financial discipline, and delivery accountability across programmes.

Leadership and Mentorship

• Develops and supports project managers and delivery teams within the Clicks Group PMO.

Operational Understanding

• Demonstrates strong understanding of supply chain, warehouse, and pharmaceutical distribution environments.

Continuous Improvement

• Contributes to improving delivery maturity, methodologies, and best practices across the IT Project Delivery function.

Minimum requirements

Minimum Qualifications

• Bachelor’s degree in information technology, Business, Supply Chain, Pharmaceutical Management, or a related field. 
• Formal Project Management certification (PMP, PRINCE2 Practitioner, or equivalent). 
• Additional certification in Agile, Programme Management, or SAP project delivery is advantageous. 

Experience

• 5 years’ experience delivering IT and business projects. 
• Minimum 5 years managing complex enterprise or multi-projects. 
• Strong experience delivering SAP implementations or ERP-enabled supply chain transformation initiatives (SAP ECC, S/4HANA, MM, SD, WM, EWM). 
• Experience working within pharmaceutical distribution, retail supply chain, or logistics environments. 
• Proven experience operating within structured PMO and governance environments. 
• Strong experience managing system integrators, vendors, and third-party delivery partners. 
• Demonstrated leadership in mentoring or guiding project managers and delivery teams. 

Apply by: 8 July 2026

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Introduction

• To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable:

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Minimum requirements

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

Apply by: 8 July 2026