Available Roles at MTN

Job Description

• The provision of innovative solutions and service excellence to ensure effective Planning, Financial Modelling and Specialist services for the Retail channel in an ever changing environment
• Define and manage the implementation of the Planning and Financial Modelling, within MTN policies, standards and framework. 
• Ensure alignment of all activities and communication of the strategy, objectives and requirements of MTN SA and alignment to the overall strategy for the Branded channel
• Contribute towards long-term forecasts and predictions (2-3 years), analyzing trends and highlighting areas of the business that may be developed further
• Provide input into reviewing organisational activities that impact on Business Planning and Channel Commercials and recommend corrective actions.
• Drive relationships with internal and external stakeholders

Operational Planning and Management

• Define and implement policies, procedures and guidelines for planning, ensuring that they adhere to Finance, Marketing, CBU, EBU and MFS requirements and ensure that they enable goals and targets being met. 
• Align targets and actions to the overall strategy of Planning Department, considering (1-2 years) implications of actions from a broad perspective which includes other areas of the business, as well as the interdependency of units.
• Assist Retail managers to translate the planning and financial models into viable operational implementation plans and models
• Provide ongoing, proactive and appropriately channelled communication to ensure clear understanding of the planning and modelling elements throughout all teams. 
• Establish and maintain sound relationships and liaise / communicate appropriately with Finance, Supply Chain, Marketing, CBU, EBU and MFS in order to effectively manage the cross-functional nature of Channel Operations within planning.
• Ensure compliance of strategy and implement remedial action for non-compliance
• Drive the execution and implementation of operational plans, initiating corrective actions where necessary
• Cascading of annual sales target at store, dealer/partner and regional level.
• Ensure that operational plans and models comply with processes and procedures across Retail.
• Consider and drive best practice, continuous improvement and innovation at process and procedure level.
• Drive operational excellence and performance improvement for the area.
• Construct, implement and fine-tune methods, processes and systems to enhance effectiveness and meet goals.
• Analyze and predict trends in local conditions, as well as competitor activity to create competitive advantage on sales strategy and footprint.
• Liaise with the relevant areas of the business to ensure effective planning and reporting across all regions and to ensure delivery of a seamless customer experience.
• Manage resources (people, finances, products and locations), taking all channel conditions into consideration.
• Maintain an in-depth understanding of all relevant systems and impacting business processes to ensure that risks are identified and reported in a timely manner.
• Alert stakeholders to potential channel related opportunities and risks relating to MTN SA
• To remain aware of current industry standards, benchmarks, growth points and footprint expansions
• To ensure that all work is carried out to best industry standards and benchmarks

Research and Development

• Ensure that planning and financial modelling is aligned to the strategy, as well as trends and market requirements at all times
• Keep abreast of international best practice, technologies and industry trends.
• Proactively research relevant best practice and processes, recommending translation of these in the strategic framework of Retail.
• Maintain an understanding of related systems in order to develop integrated systems and processes.
• Keep up to date with new products, services and locations, and their impact on Channel Development
• Understand and take cognisance of emerging markets and plan accordingly

Reporting

• Periodically compile and present planning and performance reports – sales (CBU, EBU & MFS) activity reports and compliance reports, including commentary on gaps identified and remedial actions taken.
• Provide auditors with relevant information regarding systems and controls as required.
• Provide reports that monitor and ensure compliance, rectifying issues identified timeously and implement recommendations made.
• Ensure ongoing reporting and communication to critical stakeholders within the channel
• Support with planning and development of sales campaigns.
• Analysis, reporting and planning at store, dealer/partner and regional level.
• Product analysis through the customer life-cycle
• Provide the channel with timely and accurate ad-hoc reports and analysis.

Customer Satisfaction

• Adopt a proactive approach to prevent problems from arising in the future.
• Develop and maintain solid relationships with stakeholders, building relationships to ensure that all queries are responded to quickly and effectively.
• Educate stakeholders and internal customers on the role of Planning and Reporting and how they may contribute and add value.
• Ensure delivery on customer specific strategies.
• Identify trends / patterns pertaining to customer needs and filter this information through the correct stores, dealers and regions.
• Initiate change to continually improve all aspects of service delivery and drive continuous improvement as an important element of service delivery.
• Manage, monitor and control customer-related system efficiencies, and the measurement thereof.
• Understand customer needs and develop and fine-tune systems accordingly, ensuring that effective PPP’s are in place and valid.
• Put contingency plans in place to prevent delivery and service delays and enhance the customer experience 

Budget Management

• Forecast, plan, develop negiotiate the annual budget and revised forecast, ensuring that it provides MTN with return on investment, and seeking approval thereof.
• Manage, optimize and communicate the budget, ensuring that all expenditure is in line with the agreed parameters.
• Monitor costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximising cost/benefit ratios.
• Identify areas where money is lost and seek ways to reduce expenditure.
• Identify opportunities to generate additional revenue

Responsibilities

• The provision of innovative solutions and service excellence to ensure effective Planning, Financial Modelling and Specialist services for the Retail channel in an ever changing environment
• Define and manage the implementation of the Planning and Financial Modelling, within MTN policies, standards and framework. 
• Ensure alignment of all activities and communication of the strategy, objectives and requirements of MTN SA and alignment to the overall strategy for the Branded channel
• Contribute towards long-term forecasts and predictions (2-3 years), analyzing trends and highlighting areas of the business that may be developed further
• Provide input into reviewing organisational activities that impact on Business Planning and Channel Commercials and recommend corrective actions.
• Drive relationships with internal and external stakeholders

Operational Planning and Management

• Define and implement policies, procedures and guidelines for planning, ensuring that they adhere to Finance, Marketing, CBU, EBU and MFS requirements and ensure that they enable goals and targets being met. 
• Align targets and actions to the overall strategy of Planning Department, considering (1-2 years) implications of actions from a broad perspective which includes other areas of the business, as well as the interdependency of units.
• Assist Retail managers to translate the planning and financial models into viable operational implementation plans and models
• Provide ongoing, proactive and appropriately channelled communication to ensure clear understanding of the planning and modelling elements throughout all teams. 
• Establish and maintain sound relationships and liaise / communicate appropriately with Finance, Supply Chain, Marketing, CBU, EBU and MFS in order to effectively manage the cross-functional nature of Channel Operations within planning.
• Ensure compliance of strategy and implement remedial action for non-compliance
• Drive the execution and implementation of operational plans, initiating corrective actions where necessary
• Cascading of annual sales target at store, dealer/partner and regional level.
• Ensure that operational plans and models comply with processes and procedures across Retail.
• Consider and drive best practice, continuous improvement and innovation at process and procedure level.
• Drive operational excellence and performance improvement for the area.
• Construct, implement and fine-tune methods, processes and systems to enhance effectiveness and meet goals.
• Analyze and predict trends in local conditions, as well as competitor activity to create competitive advantage on sales strategy and footprint.
• Liaise with the relevant areas of the business to ensure effective planning and reporting across all regions and to ensure delivery of a seamless customer experience.
• Manage resources (people, finances, products and locations), taking all channel conditions into consideration.
• Maintain an in-depth understanding of all relevant systems and impacting business processes to ensure that risks are identified and reported in a timely manner.
• Alert stakeholders to potential channel related opportunities and risks relating to MTN SA
• To remain aware of current industry standards, benchmarks, growth points and footprint expansions
• To ensure that all work is carried out to best industry standards and benchmarks

Research and Development

• Ensure that planning and financial modelling is aligned to the strategy, as well as trends and market requirements at all times
• Keep abreast of international best practice, technologies and industry trends.
• Proactively research relevant best practice and processes, recommending translation of these in the strategic framework of Retail.
• Maintain an understanding of related systems in order to develop integrated systems and processes.
• Keep up to date with new products, services and locations, and their impact on Channel Development
• Understand and take cognisance of emerging markets and plan accordingly

Reporting

• Periodically compile and present planning and performance reports – sales (CBU, EBU & MFS) activity reports and compliance reports, including commentary on gaps identified and remedial actions taken.
• Provide auditors with relevant information regarding systems and controls as required.
• Provide reports that monitor and ensure compliance, rectifying issues identified timeously and implement recommendations made.
• Ensure ongoing reporting and communication to critical stakeholders within the channel
• Support with planning and development of sales campaigns.
• Analysis, reporting and planning at store, dealer/partner and regional level.
• Product analysis through the customer life-cycle
• Provide the channel with timely and accurate ad-hoc reports and analysis.

Customer Satisfaction

• Adopt a proactive approach to prevent problems from arising in the future.
• Develop and maintain solid relationships with stakeholders, building relationships to ensure that all queries are responded to quickly and effectively.
• Educate stakeholders and internal customers on the role of Planning and Reporting and how they may contribute and add value.
• Ensure delivery on customer specific strategies.
• Identify trends / patterns pertaining to customer needs and filter this information through the correct stores, dealers and regions.
• Initiate change to continually improve all aspects of service delivery and drive continuous improvement as an important element of service delivery.
• Manage, monitor and control customer-related system efficiencies, and the measurement thereof.
• Understand customer needs and develop and fine-tune systems accordingly, ensuring that effective PPP’s are in place and valid.
• Put contingency plans in place to prevent delivery and service delays and enhance the customer experience 

Budget Management

• Forecast, plan, develop negiotiate the annual budget and revised forecast, ensuring that it provides MTN with return on investment, and seeking approval thereof.
• Manage, optimize and communicate the budget, ensuring that all expenditure is in line with the agreed parameters.
• Monitor costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximising cost/benefit ratios.
• Identify areas where money is lost and seek ways to reduce expenditure.
• Identify opportunities to generate additional revenue

Qualifications
Education

• 3-year Degree / Diploma in Commerce (Accounting /Finance/Economics/Commerce/Statistics) or related
• Industry experience or functional experience an advantage
• Analytical skills

Experience:

• At least 3 years operational experience in telecommunications 
• 2 years retail experience
• At least 2-3 years of management experience in similar positions, in fast-moving industries
• Compliance and risk mitigation experience including fraud and organised crime
• Systems and processes experience and knowledge

Training:

• High level user of relevant computer-based systems
• Business risk assessment
• Products and Services
• Management development courses
• Basic HR training including performance management

Required Skills

• Ability to work with deadlines in a deadline-driven environment
• Business acumen – un understanding of the business as a whole
• Coaching skills – to develop the team and staff
• Financial acumen – an understanding of finance and its impact on the business as a whole
• Marketing acumen – in tune with customer and market needs

go to method of application »

Job Description

Tactical Implementation

• Work closely with your business to identify issues and use data to propose solutions for effective decision making
• Build algorithms and design experiments to merge, manage, interrogate and extract data to supply tailored reports to colleagues, customers or the wider organisation
• Use analytical tools and statistical techniques to produce solutions to problems
• Test data mining models to select the most appropriate ones for use on a project
• Maintain clear and coherent communication, both verbal and written, to understand data needs and report results
• Create clear reports that tell compelling stories about how customers or clients work with the business
• Assess the effectiveness of data sources and data-gathering techniques and improve data collection methods
• Horizon scan to stay up to date with the latest technology, techniques and methods
• Conduct research from which you'll develop prototypes and proof of concepts
• Look for opportunities to use insights/datasets/code/models across other functions in the organisation (for example in the HR and marketing departments)

Data Modelling

• Research and develop custom data models and algorithms to apply to data sets
• Design data science approach, applying tried-and-true techniques or developing custom algorithms as needed by the business problem
• Lead multiple analytic project teams by serving as the senior technical thought leader for project teams; working with various business units to translate project goals into data analytic model
• Build predictive and data mining models with high dimensional and dynamic data and conduct analysis through the product & customer life cycle
• Effectively communicate and interpret model results for business
• Assist with developing the information roadmap, sourcing of new data sets and phasing of core reference data sets

Data Analysis 

• Utilise Big Data analytics and advanced data mining techniques to analyse data and extract meaningful business insights and the story behind the pattern.
• Code, test and maintain analytical software tools 
• Investigate adversarial trends, identify behavior patterns, and respond with agile logic change
• Perform analytical tasks such as text mining and sentiment analysis using Big Data techniques and algorithms.
• Analyse data from company databases to drive optimisation and improvement of MTN SA’s data quality and compliance 
• Provide on-going tracking and monitoring of performance of decision systems and statistical models
• Communicate results of analysis to business partners/stakeholders and executives.

Continuous Improvement

• Develop usage and access control policies and systems in collaboration with the SM: Data Governance (Stewardship)
• Partner with the other data scientists in continuous improvement processes impacting data quality in the context of the specific use case
• Provide recommendations regarding campaign consolidation, integration, automation and optimisation based upon jobs requests worked upon
• Recommend ongoing improvements to methods and algorithms that lead to findings, including new information
• Engage with business teams to find opportunities, understand requirements, and translate those requirements into technical solutions

Collaboration / Coordination 

• Collaborate with other functions across the business to ensure effectiveness of analysis conducted
• Collaborate with other functions to drive and where applicable enhance the utilisation of models, algorithms and software that help solve business problems
• Collaborate with data engineers and platform architects to implement robust production real-time and batch decisioning solution
• Interacting with the team members within the departments through the Customer lifecycle management and Product Performance to deliver on the Business priorities
• Understand campaigns that introduced to market to deliver on the Business priorities

Reporting

• Review and submit reports addressing periodic activity, budget compliance, feedback and key departmental results to facilitate decision making
• Track and report on model performance deployed in production – outcome of the model and change in behaviour regarding customer and product life cycle.
• Prepare reports on operational performance and detailed reports on specific channel sales performance and campaigns when required
• Communicate to business units the various predictions and findings through effective data visualisations and reports

Responsibilities

Tactical Implementation

• Work closely with your business to identify issues and use data to propose solutions for effective decision making
• Build algorithms and design experiments to merge, manage, interrogate and extract data to supply tailored reports to colleagues, customers or the wider organisation
• Use analytical tools and statistical techniques to produce solutions to problems
• Test data mining models to select the most appropriate ones for use on a project
• Maintain clear and coherent communication, both verbal and written, to understand data needs and report results
• Create clear reports that tell compelling stories about how customers or clients work with the business
• Assess the effectiveness of data sources and data-gathering techniques and improve data collection methods
• Horizon scan to stay up to date with the latest technology, techniques and methods
• Conduct research from which you'll develop prototypes and proof of concepts
• Look for opportunities to use insights/datasets/code/models across other functions in the organisation (for example in the HR and marketing departments)

Data Modelling

• Research and develop custom data models and algorithms to apply to data sets
• Design data science approach, applying tried-and-true techniques or developing custom algorithms as needed by the business problem
• Lead multiple analytic project teams by serving as the senior technical thought leader for project teams; working with various business units to translate project goals into data analytic model
• Build predictive and data mining models with high dimensional and dynamic data and conduct analysis through the product & customer life cycle
• Effectively communicate and interpret model results for business
• Assist with developing the information roadmap, sourcing of new data sets and phasing of core reference data sets

Data Analysis 

• Utilise Big Data analytics and advanced data mining techniques to analyse data and extract meaningful business insights and the story behind the pattern.
• Code, test and maintain analytical software tools 
• Investigate adversarial trends, identify behavior patterns, and respond with agile logic change
• Perform analytical tasks such as text mining and sentiment analysis using Big Data techniques and algorithms.
• Analyse data from company databases to drive optimisation and improvement of MTN SA’s data quality and compliance 
• Provide on-going tracking and monitoring of performance of decision systems and statistical models
• Communicate results of analysis to business partners/stakeholders and executives.

Continuous Improvement

• Develop usage and access control policies and systems in collaboration with the SM: Data Governance (Stewardship)
• Partner with the other data scientists in continuous improvement processes impacting data quality in the context of the specific use case
• Provide recommendations regarding campaign consolidation, integration, automation and optimisation based upon jobs requests worked upon
• Recommend ongoing improvements to methods and algorithms that lead to findings, including new information
• Engage with business teams to find opportunities, understand requirements, and translate those requirements into technical solutions

Collaboration / Coordination 

• Collaborate with other functions across the business to ensure effectiveness of analysis conducted
• Collaborate with other functions to drive and where applicable enhance the utilisation of models, algorithms and software that help solve business problems
• Collaborate with data engineers and platform architects to implement robust production real-time and batch decisioning solution
• Interacting with the team members within the departments through the Customer lifecycle management and Product Performance to deliver on the Business priorities
• Understand campaigns that introduced to market to deliver on the Business priorities

Reporting

• Review and submit reports addressing periodic activity, budget compliance, feedback and key departmental results to facilitate decision making
• Track and report on model performance deployed in production – outcome of the model and change in behaviour regarding customer and product life cycle.
• Prepare reports on operational performance and detailed reports on specific channel sales performance and campaigns when required
• Communicate to business units the various predictions and findings through effective data visualisations and reports

Qualifications

• Minimum of 3-year tertiary degree in (STEM); Computer Science, Mathematics, Statistics, Finance or related quantitative field

Required Skills

• Data base modelling and data warehousing principles (SQL)Data science and advanced analyticsStrong Programming skills (R, SAS, Python, C++, Java

go to method of application »

Job Description
Tactical Implementation

• Assist with driving best practice, iterative improvement and innovation across commercial operations
• Work with team leads to provide recommendations to various business units and influences future plans based on insights
• Collaborate with various stakeholders throughout the organisation to identify opportunities for leveraging company data to drive business solutions

Channel Analytics and Performance

• Conduct an effective analysis of channels operational insights, and key performance metrics. This includes gathering, processing, visualising and analysing sales, industry, and market data, both from within and outside the organisation to develop sales productivity improvement strategies for Commercial Operations MTN SA
• Consult and collaborate with BICC regarding advanced analytics and deep learning algorithms to solve business problems
• Collaborate with other functions to drive and where applicable enhance the utilisation of models, algorithms and software that help solve business problems
• Research and develop custom predictive data models for Commercial Business Units where required
• Identify trends, patterns and discrepancies in data and determine additional data needed to support insight specific to AI Proposition
• Analyse data from across the commercial databases to drive optimisation and improvement of MTN SA’s data quality and compliance
• Provide on-going tracking and monitoring of performance of decision systems and statistical models
• Analyse data to develop data-driven insights, applying analytical results to Channels goals, identifying trends across MTN SA and translating results into actionable recommendations

Reporting

• Develop and submit reports addressing periodic activity, budget compliance, feedback and key departmental results to facilitate decision making
• Build diagnostic reports that provides insights to predictive business performance & identify opportunities to grow market share:
• Prepaid and Post-paid base management across Channels( IBRO)
• Channel economics
• Retail/Dealer Store benchmark & profitability analysis
• Competitor store footprint analysis & Benchmark
• Competitor proposition Analysis across channel
• Communicate to business units the various predictions and findings through effective data visualizations and reports

Job Outcome

• Prescriptive analytics to influence decision making. This includes: Data Analytics, Financial reporting, Predictive sales modelling
• Improved sharing and adoption of best practice
• Improved resolution of business problems using Analytics and AI
• Improved compliance with privacy laws & regulations 
• Optimized processes, new initiatives and improved operations/ways of work
• Successful implementation of MTN Group & MTNSA transformation initiatives

Responsibilities
Tactical Implementation

• Assist with driving best practice, iterative improvement and innovation across commercial operations
• Work with team leads to provide recommendations to various business units and influences future plans based on insights
• Collaborate with various stakeholders throughout the organisation to identify opportunities for leveraging company data to drive business solutions

Channel Analytics and Performance

• Conduct an effective analysis of channels operational insights, and key performance metrics. This includes gathering, processing, visualising and analysing sales, industry, and market data, both from within and outside the organisation to develop sales productivity improvement strategies for Commercial Operations MTN SA
• Consult and collaborate with BICC regarding advanced analytics and deep learning algorithms to solve business problems
• Collaborate with other functions to drive and where applicable enhance the utilisation of models, algorithms and software that help solve business problems
• Research and develop custom predictive data models for Commercial Business Units where required
• Identify trends, patterns and discrepancies in data and determine additional data needed to support insight specific to AI Proposition
• Analyse data from across the commercial databases to drive optimisation and improvement of MTN SA’s data quality and compliance
• Provide on-going tracking and monitoring of performance of decision systems and statistical models
• Analyse data to develop data-driven insights, applying analytical results to Channels goals, identifying trends across MTN SA and translating results into actionable recommendations

Reporting

• Develop and submit reports addressing periodic activity, budget compliance, feedback and key departmental results to facilitate decision making
• Build diagnostic reports that provides insights to predictive business performance & identify opportunities to grow market share:
• Prepaid and Post-paid base management across Channels( IBRO)
• Channel economics
• Retail/Dealer Store benchmark & profitability analysis
• Competitor store footprint analysis & Benchmark
• Competitor proposition Analysis across channel
• Communicate to business units the various predictions and findings through effective data visualizations and reports

Job Outcome

• Prescriptive analytics to influence decision making. This includes: Data Analytics, Financial reporting, Predictive sales modelling
• Improved sharing and adoption of best practice
• Improved resolution of business problems using Analytics and AI
• Improved compliance with privacy laws & regulations 
• Optimized processes, new initiatives and improved operations/ways of work
• Successful implementation of MTN Group & MTNSA transformation initiatives

Qualifications

• Minimum of 3-year tertiary degree in Engineering, Computer Science, Advanced Analytics, mathematics, or related quantitative fields

Minimum 1-2 years’ experience including:

• Experience in a data science environment, Experience working in a medium to large organisation
• Worked across diverse cultures and geographies advantages
• Knowledge of modern Big Data platforms
• Programming

Required Skills

• Big data tools (Spark, Hive, etc)
• Data analysis tools
• Data science and analytics
• Power BI, Tableau etc.
• Programming skills (R, SAS, Python, C++, Java)
• Reporting skills

go to method of application »

Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
Key Tasks:

• Ensure all Transmission provider vendors/ Project Managers/ Main contractors in the region perform as per the agreed performance KPI and contract.
• Ensure accurate site surveys and verification of all site plans and quotes.
• Ensure that QA standards are met according to laid down specifications. 
• Ensure subcontractors perform according to laid down specifications.
• Ensure upkeep of quality standards and adherence to agreed Transmission specification prior to handover to Network operations. Monitor customer complaints.
• Ensure projects are accepted according to MTN’s acceptance procedures. 
• Ensure projects meet minimum requirements for Commercial Acceptance. 
• Ensure that Financial Acceptance takes place with required deliverables. 
• Ensure that information on the Network Information Management System is correct and up to date. 
• Ensure that all tools, equipment and vehicle are kept in good working order.
• Assist with special projects when required by supervisor.

Supervisory / Leadership / Managerial Tasks:  

• Meet regional targets for Transmission rollout and manage contractor performance accordingly.
• Ensure that the set transmission installation build policies and procedures are met and monitor compliance.
• Ensure that the set standards and specification are met and monitor compliance.
• Work in a team and motivates others.

Role Dependencies:  

• Good inter-personal skills with contractors and customers to build a good future working relationship and to assist the customer with complaints.
• Performance of contractors and Telkom effects outcome of KPI.

Lateral Dimensions: 

• These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
• Creativities (improvement/innovation inherent)  
• Improve working methods when identifying problem areas.
• Continuously look for money saving ideas while maintaining good quality standards
• Analyses the requirement for new or adapted policies and processes
• Vulnerabilities (control span) 
• Dependency on third parties – Telkom
• Poor network specification design could result in poor network performance and quality – customer being affected could result in churn to alternate operator and higher operational costs.
• Skill level of the team affects success criteria.
• Budgetary constraints – provide a balance between cost and opportunities of local market

Collaboration:  Refers to formal and informal relationships

Responsibility towards:  

• Direct reports,

BTS Implementation Head

• Matrix reports,

Transmission Implementation Manager and  Senior Manager Access Implementation.

• Key customers,

Transmission Planning, Network planning and optimisation, Network operations. – Ensure that the transmission plan is implemented. Legal and regulatory. 

• Key suppliers,

Transmission Vendors, Project Managers, Telkom. Equipment vendors – product specifications, quotations, consultancy, equipment. budgets reports, services regarding procurement.

• Relations, etc.

Maintain good working relationship with suppliers and vendors. 
Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgement.

Independent thought and Judgement:

• Perform your own time management.
• Use own discretion where procedures do not apply.
• Ensure that national procedures and specifications are complied with.

Authorities:  

• To take any recommended action (as per vendor documentation) in the repair / maintenance of any equipment. 
• To request assistance from colleagues or support staff as required. 
• To halt any activities in progress in their environment which:- 
• Have not been logged in the events file. 
• In any way jeopardise the integrity of the network. 
• Does not comply with MTN specification. 
• Fails to meet safety needs. 
• To approve/reject plans and quotes for all new sites 
• To accept the completed sites from the contractors, after any outstanding observations have been rectified. 
• To accept (or refuse) 2 M/bit links from service providers, vendors and Telkom.

Minimum Requirements  
Education:

• Minimum of 3 year degree/diploma ( in telecommunications)
• Fluent in English

Experience:

• Minimum of 3 years’ experience in the telecommunication industry. (Radio and Transmission Implementation environment); with experience in supervising others
• 3 years’ experience Experienced in managing civil, electrical, RF, Telecoms and sub-contractors.
• Experience working in a medium organization

Training:

• Transmission systems
• GSM training
• Management courses.
• General technological principles

Skills / physical competencies:

• Motivated and innovative self starter.
• Good communication skills.
• Handles working under stress and meeting deadlines.
• Liaison and negotiation skills.
• Cost management.
• Computer literate.

Behavioural qualities:

• Self disciplined with an exemplary work ethos.
• Sound interpersonal relationships.
• Capability to co-ordinate and control.
• Attention to detail.
• Capability to interact with both internal and external parties.

General working conditions/ Inherent requirements/ Tools of trade (e.g. shift work, drivers license (code), vehicle (make) specific tools (e.g. dial in facility, special cell phone, etc), special clothing, environmental requirements, etc.)

• Prepared to work long hours.
• Must be able to climb tower and high structures. 
• Overtime duties are essential when doing network effecting cut overs.
• Minimum requirement is a current EB code 8 drivers licence. 
• LDV – Toyota Raider (4X4 or 4X2) or as per fleet management discretion/policy.
• Driving in high-risk areas and travelling long distances is mandatory.
• Working at elevated heights and in extreme environmental conditions is a requirement.
• The use of safety climbing equipment while working at elevated heights is compulsory.
• Competent in the use of mechanical & electrical hand tools.
• Computer skills – Laptop with dial up facility to configure BTS equipment.

KPA Quality Standards/ Measures (KPI’S for job)

• Transmission rollout.
• Ensure that all targets and deadlines set are met through daily communication with Regional staff and Transmission Vendors/Main Contractors.
• Manage all requests for quotes and works authorisations are raised with the relevant vendor/ contractor/s.
• Transmission Commissioning
• Manage all Works Authorisations that are distributed to the designated contractors. 
• Ensure that all Transmission equipment is accepted according to MTN’s acceptance procedures.
• Quality Control
• Ensure that quality standards are uniform throughout the region.
• Assist with updating the Transmission build specification document and scope of work documents.
• Safety
• Ensure that safety standards according to NOSA are being adhered to during Transmission projects at all sites throughout the region.
• Control
• Submit monthly reports with regards to above responsibilities as per agreed upon format.
• Monitor database for abnormal trends and take corrective action.
• Control good working relations with all contractors and other departments.
• Special Projects
• Provide emergency Transmission for BTS mobiles etc.

Qualifications
Minimum Requirements  
Education:

• Minimum of 3 year degree/diploma (Electical Engineering, IT, related)
• Senior Certificate (Matric)