Founded over thirty-eight years ago in March 1971, The Prestige Cosmetics Group (Pty) Ltd is today the leading distributor of fine fragrances, cosmetics and specialised skincare in South Africa. By investing in our brands, our people and our capabilities, PCG continues to be acknowledged as the preeminent business in the distribution of luxury products in So...
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Purpose of the Role
- The purpose of the role is to provide exceptional client experience to maximize sales and profitability; to ensure that operating standards are executed and maintained and to build and enhance the DG brand image. This description is not all inclusive of the responsibilities.
KEY RESPONSIBILITIES
MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY
- Achieve monthly and annual sales targets.
- Focus on the make-up axis as a key driver
- Assist in setting up and driving sales at events/launches/retailer activities once certified by DG
- Provide feedback on sales/customer related issues or concerns timeously.
BRAND MANAGEMENT
- Monitor competitor activity, stay up to date with current industry trends.
- Ensure that hygiene and safety standards are maintained according to brand requirements at all times.
- Adhere to and maintain brand standards at all times.
STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS
- Ensure that stock is merchandised according to merchandising guidelines.
- Report out of stock to line manager daily to drive sales and maintain an exceptional client experience.
- Execution of all responsibilities with regards to stock administration, stock loss prevention, stock level control and management.
- Implementation and adherence to operating procedures and policies at all times.
- Ensure adherence to asset control and security procedures.
- Execution of all responsibilities with regard to point of sale.
CUSTOMER EXPERIENCE
- Provide exceptional and consistent client experience to all customers.
- Uphold and reinforce the Customer journey and experience standards.
- Build relationships, loyalty and inspire confidence in customers by creating unique make-up looks.
- Use expert makeup skills when demonstrating products to customers.
- Share make-up tips, expert knowledge, current trends and provide customers with a personalized, educational experience.
- Drive increased customer database (attraction of NEW customers).
- Implementation of CRM processes and procedures.
TEAMWORK
- Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable.
- Focus on make-up axis, however, still maintain a BC role in fragrance to achieve brand targets as set out by the company
- Support and assist new team members with onboarding and orientation.
- Ensure that exceptional; consistent standards are maintained.
- Live the company and brand values.
ADMINISTRATION
- Complete daily tracking sheets/reports and submit as required.
- Provide retail reports and updates as required.
- Assist the Store Manager and Assistant Manager as required.
REQUIREMENTS/QUALIFICATIONS
- At least 3 years’ cosmetics experience within a retail environment
- At least 3 years’ advanced make- up experience
- Certificate in Make-Up is compulsory
- Must be able to demonstrate expert knowledge and current industry trends
- Must be a team player, an active learner and problem-solver
- Must be willing to work weekends and shifts as required by the retailer
- Must have own transport
go to method of application »
Purpose of the Role
- The purpose of the role is to provide exceptional client experience to maximize sales and profitability; to ensure that operating standards are executed and maintained and to build and enhance the DG brand image. This description is not all inclusive of the responsibilities.
KEY RESPONSIBILITIES
MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY
- Achieve monthly and annual sales targets.
- Focus on the make-up axis as a key driver
- Assist in setting up and driving sales at events/launches/retailer activities once certified by DG
- Provide feedback on sales/customer related issues or concerns timeously.
BRAND MANAGEMENT
- Monitor competitor activity, stay up to date with current industry trends.
- Ensure that hygiene and safety standards are maintained according to brand requirements at all times.
- Adhere to and maintain brand standards at all times.
STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS
- Ensure that stock is merchandised according to merchandising guidelines.
- Report out of stock to line manager daily to drive sales and maintain an exceptional client experience.
- Execution of all responsibilities with regards to stock administration, stock loss prevention, stock level control and management.
- Implementation and adherence to operating procedures and policies at all times.
- Ensure adherence to asset control and security procedures.
- Execution of all responsibilities with regard to point of sale.
CUSTOMER EXPERIENCE
- Provide exceptional and consistent client experience to all customers.
- Uphold and reinforce the Customer journey and experience standards.
- Build relationships, loyalty and inspire confidence in customers by creating unique make-up looks.
- Use expert makeup skills when demonstrating products to customers.
- Share make-up tips, expert knowledge, current trends and provide customers with a personalized, educational experience.
- Drive increased customer database (attraction of NEW customers).
- Implementation of CRM processes and procedures.
TEAMWORK
- Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable.
- Focus on make-up axis, however, still maintain a BC role in fragrance to achieve brand targets as set out by the company
- Support and assist new team members with onboarding and orientation.
- Ensure that exceptional; consistent standards are maintained.
- Live the company and brand values.
ADMINISTRATION
- Complete daily tracking sheets/reports and submit as required.
- Provide retail reports and updates as required.
- Assist the Store Manager and Assistant Manager as required.
REQUIREMENTS/QUALIFICATIONS
- At least 3 years’ cosmetics experience within a retail environment
- At least 3 years’ advanced make- up experience
- Certificate in Make-Up is compulsory
- Must be able to demonstrate expert knowledge and current industry trends
- Must be a team player, an active learner and problem-solver
- Must be willing to work weekends and shifts as required by the retailer
- Must have own transport
go to method of application »
KEY RESPONSIBILITIES
ACHIEVE COUNTER SALES TARGETS
- Achieve monthly and annual set budgets
- Track counter and individual targets
- Sell and drive sales in order to achieve targets
- Assist in setting up and driving sales at Counter events
- Provide feedback on sales/counter related issues or concerns
BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your in-store ranking
- Ensure that stock is merchandised according to merchandising guidelines
- Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times
CLIENT EXPERIENCE
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)
ADMINISTRATION
- Complete daily tracking sheets and submit weekly to RDM
- Complete all progress reports required and submit timeously
- Complete and update client cards for all new and existing clients and file accordingly
TEAM WORK
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
- Support and assist new team members with onboarding and orientation
- Build relationships with respective retailer to achieve key outputs
COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
- Matric certificate
- Previous retail and skincare experience
- Certificate in Beauty/Somatology
- Job Type: Part-time
go to method of application »
Purpose of the Role
- Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.
KEY RESPONSIBILITIES
ACHIEVE COUNTER SALES TARGETS
- Achieve monthly and annual set budgets
- Track counter and individual targets
- Sell and drive sales in order to achieve targets
- Assist in setting up and driving sales at Counter events
- Provide feedback on sales/counter related issues or concerns
BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your in-store ranking
- Ensure that stock is merchandised according to merchandising guidelines
- Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times
CLIENT EXPERIENCE
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)
ADMINISTRATION
- Complete daily tracking sheets and submit weekly to RDM
- Complete all progress reports required and submit timeously
- Complete and update client cards for all new and existing clients and file accordingly
TEAM WORK
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
- Support and assist new team members with onboarding and orientation
- Build relationships with respective retailer to achieve key outputs
COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
- Matric certificate
- Previous retail and skincare experience
- Certificate in Beauty/Somatology is advantageous
- Job Type: Fixed Term Contract
go to method of application »
Purpose of the Role
- Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.
KEY RESPONSIBILITIES
ACHIEVE COUNTER SALES TARGETS
- Achieve monthly and annual set budgets
- Track counter and individual targets
- Sell and drive sales in order to achieve targets
- Assist in setting up and driving sales at Counter events
- Provide feedback on sales/counter related issues or concerns
BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your in-store ranking
- Ensure that stock is merchandised according to merchandising guidelines
- Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times
CLIENT EXPERIENCE
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)
ADMINISTRATION
- Complete daily tracking sheets and submit weekly to RDM
- Complete all progress reports required and submit timeously
- Complete and update client cards for all new and existing clients and file accordingly
TEAM WORK
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
- Support and assist new team members with onboarding and orientation
- Build relationships with respective retailer to achieve key outputs
COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
- Matric certificate
- Previous retail and skincare experience
- Certificate in Beauty/Somatology is advantageous
- Job Type: Fixed Term Contract
go to method of application »
Purpose of the Role
- Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.
KEY RESPONSIBILITIES
ACHIEVE COUNTER SALES TARGETS
- Achieve monthly and annual set budgets
- Track counter and individual targets
- Sell and drive sales in order to achieve targets
- Assist in setting up and driving sales at Counter events
- Provide feedback on sales/counter related issues or concerns
BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your in-store ranking
- Ensure that stock is merchandised according to merchandising guidelines
- Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times
CLIENT EXPERIENCE
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)
ADMINISTRATION
- Complete daily tracking sheets and submit weekly to RDM
- Complete all progress reports required and submit timeously
- Complete and update client cards for all new and existing clients and file accordingly
TEAM WORK
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
- Support and assist new team members with onboarding and orientation
- Build relationships with respective retailer to achieve key outputs
COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
- Matric certificate
- Previous retail and skincare experience
- Certificate in Beauty/Somatology is advantageous
- Job Type: Fixed Term Contract
go to method of application »
Purpose of the Role
- Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.
KEY RESPONSIBILITIES
ACHIEVE COUNTER SALES TARGETS
- Achieve monthly and annual set budgets
- Track counter and individual targets
- Sell and drive sales in order to achieve targets
- Assist in setting up and driving sales at Counter events
- Provide feedback on sales/counter related issues or concerns
BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your in-store ranking
- Ensure that stock is merchandised according to merchandising guidelines
- Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times
CLIENT EXPERIENCE
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)
ADMINISTRATION
- Complete daily tracking sheets and submit weekly to RDM
- Complete all progress reports required and submit timeously
- Complete and update client cards for all new and existing clients and file accordingly
TEAM WORK
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
- Support and assist new team members with onboarding and orientation
- Build relationships with respective retailer to achieve key outputs
COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
- Matric certificate
- Previous retail and skincare experience
- Certificate in Beauty/Somatology is advantageous
- Job Type: Fixed Term Contract
go to method of application »
Finance Function
- Management all bank accounts and ensure available funds for payments.
- The preparation of bank reconciliations consistently and timeously on a daily, weekly, and monthly basis for accounts (i.e., All LS Accounts).
- The balancing and reconciliation of daily store monetary movement to the bank statement as per SOP RT-DYENDCNT-006.
- Provide the FM with the monthly bank reconciliations and ensure that all reconciling items are timeously cleared. Ensure that the FM signs all recons and that the recons are filed in the appropriate manner.
- The reconciliation and accounting for all corporate credit cards.
- Prepare and update the daily cash flow schedule and ensure that the daily banked sales and payment amounts are included and that the account balances to the bank statement. Address and communicate with the CFO on any matters that require discussion and resolution.
- Measure actual cash flows vs. forecast cash flows for the month and forecasted year.
- Load, daily, monthly, weekly payments onto the FNB, or if required Standard Bank site. Inform the approvers of all payments that have been loaded and provide the required documentation for the approvers to authorise.
- Prepare all forex documents to submit to FNB/Standard Bank.
- The preparation of all balance sheet reconciliations for those balance sheet accounts designated, on the month end checklist, as those accounts to be controlled and managed by the accountant.
- Ensure that all reconciling items are cleared, addressed with all parties and signed off monthly.
- Manage the fixed asset accounting for the company including the continual update and maintenance of the Fixed Asset Register, the depreciation and wear and tear workings, the collection and filing of all CAPEX invoices and the balancing of CAPEX to the agreed budgets.
- Ensure that the Fixed Asset register agrees to the general ledger and take action should any difference occur.
- Assist the FM/CFO should this be required with the preparation of any VAT or Income Tax schedule.
- To liaise with the PBI (Power BI) preparer daily and ensure that the PBI recorded sales reconciles to the general ledger and that any reconciling item is timeously resolved.
- Ensure that daily, weekly, and monthly sales are reconciled to the bank accounts and all variances are timeously addressed.
- The preparation and completion of accounting and finance spreadsheets, whether for budget/working plans, forecasts, or other finance analysis as required and directed by the FM, and/or CFO.
- Assist with preparation of year-end audit file and the preparation of all schedules as required.
- The preparation of any finance report as and when required.
- Continually search for value adding strategies to benefit the company.
- Strong financial acumen in the preparation and capturing of financial information.
- Ensure goals/deadlines are achieved.
- Proactively participate in upgrading internal controls and the adherence to them.
- Assist with ad-hoc projects and duties as required.
- Assist the finance department when other team members are on leave and ensure an understanding of all finance department roles and responsibilities.
People Management
- Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance and strive to improve based on these interventions.
- Adhere to the company's values.
- Take personal responsibility for all issues facing the department, work as a team and mentor/coach new employees as required.
- Communicate with your line manager regularly and make recommendations on improving efficiencies in the department.
Minimum Requirements:
- Undergraduate degree in finance/relevant tertiary qualification – obtain at least an average of 70%
- Knowledge of Excel, Word, and PowerPoint
- Reliable, growth learning mindset, diligent, great attention to detail
go to method of application »
Purpose of the Role
- The Retail Analyst is a key source for business reporting and has a keen eye for detail based on data and trends that provides strategic insights and recommendations of actions to the business – the role co-ordinates these actions with the necessary departments ensuring we have the right stock in the right doors to drive sales and market share growth.
KEY RESPONSIBILITIES
ANALYSIS AND REPORTING
- Understands the retail environment through data analysis of each retailer to provide information on opportunities.
- Analyse stock and sales reports on a weekly basis to provide insights by door, by brand and by retailer.
- Analyse retailer stock levels to identify opportunities and challenges to optimise sell-out and stockturn by SKU by store – build recommended actions accordingly.
- Build sell-out targets by mall, by brand, by retailer annually and manage reforecasts monthly.
- Assist and support the Key Accounts Executive to deliver all weekly and monthly reports.
STOCK MANAGEMENT - RETAIL
- Analyse and interpret sales and stock trends to provide actionable insights and data-driven business decisions.
- Formulate strategies for slow moving inventory and days stock cover to ensure optimal stock levels that supports business growth.
- Guide and support the execution of planograms by analysing each brand and the respective stock model requirements.
- Conduct competitive analysis to refine stock strategies ensuring that PCG remains agile and responsive to market trends.
- Oversee the management of critical SKUs.
- Develop centralised reporting frameworks to track core in-stock metrics enabling clear visibility and timely interventions.
- Collaborate with Brand Team to ensure that promotions are executed with sufficient stock availability reducing missed sales opportunities and ensuring customer satisfaction (saleable and non-saleable stock).
- Monitor promotional in-stock levels to minimise out-of-stocks during key sales events.
- Maintain inventory expectations at store level to resolve any discrepancies and maintain operational consistency.
SALES TEAM SUPPORT
- Guide the Sales Team on best practices and how to manage stock efficiently at store level.
- Work with the sales team on store gridding and localisation.
- Supports KAE where retailer head office escalations are required to help resolve any issues around DI, stock input requests.
- Partner with the Sales team to ensure optimal usage and allocation of non-saleable stock – drive productivity.
- Provide insights and guidance on overstocks and understocks ensuring data-driven actions.
- Builds weekly new product trackers to track new launches versus prior launches.
- Stakeholder Engagement
- Build and maintain relationships with all internal and external stakeholders.
- Contribute meaningfully to create a great workplace experience for all team members.
- Actively engage in all Company culture initiatives.
MINIMUM REQUIREMENTS/QUALIFICATIONS
- Commerce/Business Degree
- At least 3-4 years’ work experience in a retail environment
- Strong analytical ability and commercial acumen
- Retail planning experience is preferred and advantageous
- Proven knowledge of MS packages Excel/Word/PowerPoint
- Advanced Excel: Non-negotiable
- Experience using Power BI is advantageous
go to method of application »
Key Responsibilities:-
Strategic Solution Generation
- Coordinate and conduct Talent searches in area of responsibility and maintain up to date knowledge of external talent suitable for relevant roles.
- Compilation of Statistical Data for Vacancy Management
- Continuous building of internal and external talent maps to ensure a robust talent pipeline
Business Relationship Management and Networking
- Analyse the unique staffing requirements of relevant business unit/s and proactively formulate recommendations to business partners to address identified needs
- Analyse external labour market factors impacting on relevant business unit/s and provide recommendations to business partners of these factors on the achievement of business unit goals
- Communicate effectively and build relationships with business partners on the achievement of common goals
- Understand the operational business needs to align HR service delivery
- Conduct regular meetings with business and HR partners to discuss status of vacancies and projects.
Professional Service Delivery
- Management of the end-to-end recruitment function of critical vacancies
- Gather information regarding the customer's needs and initiate actions to satisfy customers in accordance with staffing requirements
- Organise and manage one's activities when attending to customer needs in a professional and open manner
- Ensure that Administrator service delivery is in line with HR and Line service level agreements (SLAs), institute corrective measures where necessary
- Continually re-enforce importance of compliance with policies and procedures as well as with Line and HR and ensure adherence to the recruitment policies and processes.
- Ensure proper implementation and execution of a recruitment process to deal with all recruitment relating to the mass casual recruitment drive, sourcing projects and any other related projects and activities.
Stakeholder Management and Engagement
- Be pro-active in building strong relationships with key stakeholders and business partners.
- Work in collaboration with other Head Office departments to drive and execute overall people operational plan.
- Adhere to the Company values and ensure a harmonious working environment.
- Be an active culture ambassador.
Requirements / qualifications:
- Degree
- 3 years or more relevant experience
- Must have experience in retail
- Experience in cosmetics is advantageous
Method of Application
Use the link(s) below to apply on company website.
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