Fresh Jobs at Optimal Growth Technologies

Key accountabilities

• Ensure 100% of all KPI targets are met in line with C&R policies.
• To minimize bad debt
• To ensure query resolution
• To follow up on non-payments
• To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEOs, FMs IT Managers
• Ensure monthly billing and reports are sent out timeously
• Manage speedy dispute resolution
• Daily coding of the bank statement.
• To maintain and continue building relationships with customers
• Attend client meetings when required
• Ensure that all collection targets and KPIs are met
• Allocation of client payments
• Risk management
• Approval of new business for existing clients

Core competencies, knowledge and experience

• Corporate credit
• Intensive reconciliation and allocation on large accounts Large book values in excess of 80 Million
• MS Excel advanced
• Eppix
• Converged Business knowledge
• Microsoft office
• Morpheus II

Interpersonal skills

• Negotiation skills (ability to liaise with CEOs, FMs and IT Managers, EHODS & exec Heads Local & international)
• Excellent communication skills
• Drivers license essential (own Car)
• Attention to detail
• Analytical and investigative mind
• Must be able to perform complex account reconciliation.

Must have technical / professional qualifications:

• Matric essential
• Diploma in Credit Management would be an advantage
• 2-5 years of Credit control experience
• 1 Year Financial reconciliation experience
• Experience in forex Exchange
• Experience in dealing with 3rd Parties to resolve account disputes
• Experience in dealing with EHODS, Exec Heads & other key stakeholders

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Role Purpose:

• The Consumables Consultant is responsible for driving consumable sales by identifying new business opportunities, maintaining strong relationships with existing clients, and achieving or exceeding sales targets.
• The role requires a results-driven individual with excellent communication skills and the ability to work under pressure in a fast-paced sales environment.

Key Responsibilities:

• Achieve and exceed monthly and quarterly sales targets for consumables.
• Develop and maintain strong relationships with existing clients through regular communication and telesales follow-ups.
• Identify and prospect for new clients via telesales and other lead generation methods.
• Understand client needs and recommend suitable consumable solutions.
• Maintain accurate sales records and update the CRM system with all interactions.
• Collaborate with the sales and operations teams to ensure smooth order processing and customer satisfaction.
• Provide after-sales support and manage client queries professionally.
• Stay informed about market trends, pricing, and competitor activity to identify opportunities for business growth.

Skills & Requirements:

• Grade 12 (Matric) or higher qualification.
• Previous experience in consumables or office supplies sales will be advantageous.
• Strong telesales and cold-calling skills.
• Excellent communication and negotiation abilities.
• Ability to meet deadlines and work effectively under pressure.
• Computer literacy and proficiency in Microsoft Office and CRM tools.

Personal Attributes:

• Results-oriented with a strong drive for success.
• Confident communicator with a professional demeanor.
• Self-motivated and proactive in identifying opportunities.
• Team player with a collaborative attitude.
• Customer-focused with excellent relationship management skills.