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  • Posted: Mar 5, 2025
    Deadline: Not specified
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  • SGS South Africa was established in 1949. Today, we are South Africa’s leading inspection, testing, verification and certification company. Our network of offices and laboratories, strategically located around the country, enables us to serve clients in every region, including Gauteng, Mpumalanga, North-West Province, Limpopo, Western Cape, Eastern Cape, ...
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    Business Development Manager

    Job Description

    PRIMARY RESPONSIBILITIES

    • The role requires the incumbent to do marketing in support of the civil laboratories. He / She will be responsible for all marketing related tasks, targeting existing and potential clients. He / She shall be responsible to provide feedback, submit reports, tenders and quotations. To ensure that the laboratories and Regional Managers receive all leads and stay up to date with the information, with excellent quality of service, which contribute to accuracy, productivity and profitability.

    SPECIFIC RESPONSIBILITIES

    • Engage with local markets to determine trends and competitive environments.
    • Focused on Regional and Global Industrial Services.
    • To conduct market analysis and utilize this to engage with local teams to develop business plans that develop the SGS business in line with the Global strategy.
    • Identification of acquisitions and, where appropriate, inclusion of acquisitions into the business plans.
    • Implementation of these business plans in conjunction with the local and regional teams.
    • Actively move to raise the profile of SGS within the Industrial Services sector working closely with the global and local teams.
    • Market analysis and research, following through to the development, approval, and implementation of business plans.
    • Implementation of business plans with national, regional and international teams.
    • Support and coordinate the regional development of the strategies and implementation of plans to realize these strategies.
    • Close working relationships between the regional and local Industrial Services teams to identify sales opportunities for new and existing clients.
    • Establishment and management of tender contracts linking Industrial Services by supervising cost calculation, internal rate structures and monitor and train the regional branches.  
    • Identify necessary qualifications to be accepted in local markets, e.g. certifications and accreditation.
    • Cooperate with other BDM’s to maximize sales efforts with respect to specific projects and common global clients.
    • Identify potential opportunities for other Business units as appropriate.
    • Support the preparation of sales and marketing material; attend exhibitions and other promotional activities.
    • Prepare and support regional sales forecasts and feasibility studies for new services.
    • Working closely with other strategic business units in the Industrial services business line.
    • Working closely with Global and local Experts to develop the business.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager.
    • Travel and overnight through the assigned region as and when required.

    Specific Authorities

    • Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
    • Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

    Qualifications

    Education

    • Business Qualification an advantage and/or proven years of marketing/business development knowledge, skills and experience sufficient to be recognized as a qualification through - Recognition of Prior Learning.
    • Grade 12

    Experience

    • Minimum 5years experience in an Industrial services/project Management environment
    • Experience within the Civil Engineering Industry is compulsory and must be familiar with the latest construction materials testing methods.

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    Administrator - Chemical and Soil Mapping

    Job Description

    MAIN PURPOSE OF THE JOB

    • General administration within SGS NviroCrop, especially related to chemical and soil mapping.

    RESPONSIBILITIES

    • Obtaining order forms from new clients once scheduling is received and relaying to contractors when work can commence.
    • Requesting the opening of new clients in BOSS
    • Requesting the opening of orders in BOSS and relaying order numbers to the lab
    • Follow up the progress of Chemical and Soil mapping fieldwork scheduled on a weekly basis (Make sure that all data is received for work scheduled)
    • Receiving of Chemical mapping GPS data from contractors, the checking thereof and handle data related enquiries.
    • Co-ordinating the sending of samples from remote areas and from the office to the lab and following up on a regular basis that samples were received by the lab.
    • Sending details of Chemical soil samples, analysis and clients’ info to the lab.
    • Handling of queries from the lab regarding chemical mapping samples.
    • Handling of queries from the contractors / Agriculturalists regarding chemical mapping and related admin.
    • Send combined GPS data and lab results to GIS and Agriculturalists for further processing and recommendations.
    • Completing the Chemical and Soil Mapping sections of the Business Info Worksheet.
    • Weekly fieldwork report on Chemical and Soil Mapping to Management
    • Arrangements for Nampo and other marketing related tasks.
    • Other divisional tasks as requested.

    Key Performance Indicators:

    • Work must be done systematically and with the highest level of accuracy.
    • Turn-around time of receiving, checking and sending out data is of the utmost importance.
    • All queries to contractors and the lab must be done in a professional and friendly manner.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager.

    SPECIFIC AUTHORITIES

    • Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
    • Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
    • Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.

    Qualifications

    Education

    • National Senior Certificate with Mathematics and Physical Science.
    • Computer literacy in Excel, Word and Outlook
    • Formal administrative or financial back round preferable.

    Experience

    • At least 5 years’ experience in administration or finance. Preferably in the Agricultural sector. (Working with farmers)

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    Deputy Quality Manager

    Job Description

    MAIN PURPOSE OF THE JOB

    • Perform administrative duties to support the maintenance of the quality management system.

    RESPONISIBILITIES

    General

    • Ensure adherence to Standard Operating procedures
    • Ensure adherence to company Code of Ethics
    • Ensure all duties are performed in accordance with accepted service delivery standards.
    • Maintain quality, efficiency and confidentiality of service.
    • Liaise with and assist Quality Manager
    • Perform any other reasonable tasks as assigned by direct line manager.

    Quality System

    • Support the Quality Manager with administrative tasks required for the maintenance and implementation of the quality management system
    • Periodic maintenance / verification of equipment
    • Updating of electronic records on SharePoint
    • Updating of quality control charts
    • Environmental monitoring
    • Training / refresher training of staff on quality procedures
    • Generation of system reports
    • Adhere to all quality requirements of the SGS management system
    • Report deviations and communicate instructions to improve and maintain the quality system.
    • Conduct internal audits on the management system
    • Compile data for management review

    Health & Safety System

    • Adhere to all safety requirements of the SGS management system.
    • Actively participate in safety related activities
    • Always wear appropriate protective clothing
    • Adhere to all relevant Health & Safety procedures and protocols
    • Keep workplace and equipment neat and tidy

    SPECIFIC AUTHORITIES

    • Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and report the situation to higher authority to take action.
    • Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
    • Other specific authorities as indicated on the Agri Food Laboratory Designated Staff List

    Qualifications

    ​​​​​​Education

    • National Diploma or equivalent
    • Language: Proficiency in English and Afrikaans (Read, write, speak)
    • Computer literacy in Word, Excel, Outlook (intermediate level)

    Experience

    • Administrative experience will be an advantage.
    • Knowledge of ISO 17025:2017 will be an advantage

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    Senior Sales Administrator

    Job Description

    PRIMARY RESPONSIBILITIES

    • Overseeing sales administrators and prepare sales quotations.

    SPECIFIC RESPONSIBILITIES

    • Oversee sales administrators.
    • Support BDS’s
    • Ensure timely creation of quotations and professional submission of all information as requested by clients, ensure follow-up.
    • Maintain positive relationships with current and potential clients through timely and professional response to quotation related queries.
    • Correspond with and request quotations from subcontracting laboratories for analysis required falling outside Agri Food Laboratory’s scope of capabilities.
    • Liaise with technical / operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of new and current business.
    • Maintain awareness and understanding of all the company’s services, ensuring that the full range of the company’s services are presented to new and existing clients to maximize sales opportunities.
    • Forward potential opportunities to other appropriate Business Lines.

    Quality & Health & Safety System

    • Adhere to all quality and safety requirements of the SGS management system.
    • Actively participate in safety related activities.
    • Always wear appropriate protective clothing (where required).
    • Adhere to all relevant HSE procedures and protocols.
    • Keep workplace and equipment neat and tidy.
    • Perform Health and Safety inspections in designated areas
    • Report deviations and communicate instructions to improve and maintain the quality system.

    Specific Authorities

    • Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.
    • Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

    Qualifications

    Education

    • Technical diploma / degree – Food science or equivalent an advantage
    • High level of written and verbal English (preferably bilingual English / Afrikaans)
    • Computer literacy in Word, Excel, Outlook

    Experience

    • Experience in related fields an advantage

    go to method of application »

    Laboratory Technician

    Job Description

    PRIMARY RESPONSIBILITIES

    • Ensure samples are prepared, processed and analyzed according to established methods and procedures in support of quality and management systems.

    SPECIFIC RESPONSIBILITIES

    Performing tests

    • Accurate handling, storage, retention and disposal of samples according to prescribed procedures.
    • Preparation/supervising preparation of samples for analysis.
    • Performing routine analysis on samples according to standard methods and procedures.
    • Operate instruments according to specified procedures
    • Maintain records indicating maintenance, working conditions and quality control measures.
    • Ensure good laboratory practices are followed – do not mess on any apparatus or instrument and if it should happen, clean up spills immediately before continuing.
    • Ensure good laboratory practices are followed.
    • Adhere to competency training program, keep competencies up to date.
    • Assist in sections when and if so communicated; doing task and analysis you have been declared competent for.
    • Perform any other reasonable tasks as assigned by direct line manager.

    Planning of tests and evaluation of results under supervision

    • Plan activities according to the sample volume and quantities received
    • Ensure customer service requirements for testing/analysis are met.
    • Monitor and control stock levels of required chemicals and consumables.
    • Evaluate results against quality control specifications
    • Adhere to sample turn-around timeframes.

    Quality System

    • Adhere to all quality and safety requirements of the SGS management system
    • Performing tests on all quality control samples according to standard methods and procedures
    • Accurately record results on QC charts
    • Evaluate results and report any deviation from quality control norms immediately
    • Record keeping of all control and reference sample results
    • Adhere to competency training program
    • Take part in Proficiency testing and submit results timeously
    • Investigate non conformances, customer complaints, Improvement requests.

    Reporting opinions and interpretations under supervision

    • Documenting of all relevant sample information.
    • Report all results on SLIMS and / or designated worksheets.
    • Calculation and record keeping of all analytical results
    • Adhere to ISO 17025 requirements in terms of record keeping and traceability.

    Method modification and development under supervision

    • Perform analysis and report results required for method and instrument validation.
    • Report shortcomings and deviations and perform communicated actions to implement and improve new and existing methods and procedures

    Method validation under supervision

    • Ensure the execution and finalization of method validation and associated work as they arise

    Health & Safety System

    • Adhere to all quality and safety requirements of the SGS management system.
    • Actively participate in safety related activities.
    • Always wear appropriate protective clothing.
    • Adhere to all relevant HSE procedures and protocols.
    • Awareness of the dangers of chemicals used through the study of MSDS.
    • Keep workplace and equipment neat and tidy.
    • Perform Health and Safety inspections in designated areas

    Managerial duties

    • Support operations and contribute to positive staff morale

    Specific Authorities

    • Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
    • Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

    Qualifications

    Education

    • Appropriate tertiary qualification or part there of or Grade 12 certificate with experience in duties described above
    • Qualification in Chemistry, Food Technology (National Diploma or B Sc.)

    Experience

    • Appropriate tertiary qualification or part there of or Grade 12 certificate with experience in duties described above
    • Qualification in Chemistry, Food Technology (National Diploma or B Sc)

    go to method of application »

    MAT/MAC : Sales Representative

    Job Description

    PRIMARY RESPONSIBILITIES

    • To develop and follow up on leads in the civil industry. To identify possible clients and develop a relationship with these clients.

    SPECIFIC RESPONSIBILITIES

    • General sales of all SGS related products – must be knowledgeable of all SGS services and products
    • Client Satisfaction (meeting external and internal customer expectations in terms of service, quality and turnaround perspective).
    • Actively participate /adopt/follow-up on sales leads

    Timeous monthly reporting on

    • client meetings
    • travel and marketing expenses
    • work successfully referred to commercial laboratories
    • Highlight any new developments and upcoming clients (contractors and consultants)
    • Operate and market SGS with the utmost level of integrity
    • Accurate reporting on expenses and timeous submissions
    • Meeting all deadlines as set by management
    • Meeting targets as set by management

    SPECIFIC AUTHORITIES

    • To promote and sell all SGS related products.
    • Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity Lead.
    • Key Result Areas
    • Sell SGS services
    • Maintain good relations with all SGS clients

    Qualifications

    Education

    • Grade 12

    Experience

    • 5 Years work experience in sales, preferably technical sales.
    • Any sales related training.
    • Computer skills : Microsoft software experience
    • Document and report writing experience

    REQUIRED SKILLS

    • Outstanding sales skills
    • Outstanding inter personal skills
    • Effective planning and organization
    • Must be physically willing and able to travel daily to sites and attend client meetings and must be able and willing to sleep out as and when required.

    Method of Application

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