Career Opportunities at Ackermans

Job Advert    
Are you keen to grow your leadership role and career in our company? We are looking for a self motivated leader to co-manage our store.
The purpose of the job is to optimize sales and exceed customer expectations through the implementation of the operations strategy and effective management of staff.

Qualifications    

• Matric or equivalent 2 years retail experience which includes at least on year in a supervisory and/or management position. Further qualifications related to retail / business will be an advantage.

Knowledge, Skills and Experience    

• You will represent and be a custodian of the brand of our store. Be energetic and a self starter. Outstanding merchandise management , stock and cost control skills. A focus on customer service. The capacity to maintain high store standards. A proven ability to influence and lead a team.
• You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members. Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage

Key Responsibilities    

• Customer service. The achievement of sales targets and quality standards on the sales floor. Shrinkage and cost control. Day-to-day store administration and the pro-active management. Motivation and training of your team members.

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Job Advert    
The purpose of this Supervisor role is to deliver exceptional customer shopping experience through and maximise selling opportunities through effective administration processes, stock management and visual merchandising.

Qualifications    

• Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage

Knowledge, Skills and Experience    

• • Written and verbal communication
• • People skills
• • Selling skills
• • Conflict handling
• • Executing
• • Communicating
• • Customer Service Orientation
• • Stock Management processes
• • Basic knowledge of fashion trends
• • Basic Customer service principles
• • Visual Merchandising

Experience:
Essential:

• Min 2 years’ as retail experience

Preferred:

• Experience in retail clothing experience

Key Responsibilities    

Administration

• Issue floats and cash up procedures
• Banking
• Laybe buys and cellphones stocktakes
• Oversee the movement of cellular stock
• Stock receiving procedures
• Capture payroll documentation on the company payroll system
• Implementation of daily admin to-do-list
• Authorising sensitive transactions at the till points

Stock loss

• Effectively follow all policies and procedure aimed at minimising stock loss

Sales and stock management

• Assist with stock replenishment processes
• Coordinate merchandising promotions
• Coordinate the execution of price adjustments
• Housekeeping
• Ensure correct pricing and VM elements are implemented

Customer service

• Deal with customer queries/complaints
• Ensure that store teams follow the Ackermans customer service model

People Management

• Coach and guide staff within the store
• Daily delegation of task

Culture

• Drive the Ackermans culture within the store