Career Opportunities at Intercare Group South Africa

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
• Intercare Bedfordview Medical and Dental Centre situated in Bedfordview, Germiston seeks to recruit an Admin Coordinator.
• The focus of this position is to provide professional customer service by facilitating the patient administration process.

CRITICAL OUTPUTS

• Assess billing information and ensure correctness.
• Actively maintain stock management processes.
• Regularly maintain and review GOODX and SWITCH system set-up.
• Manage main receptionist staff members and rostering.
• Ensure maintenance of office equipment.
• Ensure that all accounts are properly followed up.
• Effective problem identification by utilizing the age analysis.
• Daily cash–up control and banking processes.
• Managing of all patient accounts and all functions relating to it.
• Responsible for managing the practice in the absence of the practice manager.
   

REQUIREMENTS

• Grade 12
• A degree or diploma will be advantageous
• 2-3 Years' experience within office administration environment
• Previous experience within the healthcare industry advantageous
• GoodX system experience will be advantageous
• Computer proficiency (MS Office 365) essential

go to method of application »

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
• Intercare Bedfordview Medical and Dental Centre situated in Bedfordview, Germiston, seeks to recruit Dental Assistants. The focus of this position is to assist dental professionals engaged in performing general and/or specialist dentistry and other dental procedures, as well as facilitating the patient administration process.

CRITICAL OUTPUT

• Work within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
• Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
• Ensure the dental room is hygienically acceptable and that sterilization and infection control protocols are adhered to with regards to instruments and equipment.
• Assist dentist in all clinical procedures according to branch protocol.
• Coordinate laboratory work including but not limited to completion of lab slips, collection, returning and casting.
• Control availability of consumables and equipment in dental room as well as the monitoring the economical usage thereof.
• Engage and interrogate concerns brought to his/her attention in order to provide safe dental practices.
• Ensure documentation is in accordance with the policy and within the legal framework.
• Maintain patient confidentiality, dignity and safety at all times.
• Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
• Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.

REQUIREMENTS

• Grade 12
• Completion of approved training course in dental assisting, or any equivalent combination of training and experience.
• Previous experience in a customer focused service environment will be advantageous.
• Computer proficiency (MS Office).
• Knowledge of the principles, practices, and procedures of general dentistry as applied to assisting a dentist in the treatment and care of patients.
• Advanced knowledge of dental terminology.
• Basic understanding of the functioning of dental healthcare environment.
• Good knowledge and application of infection control principles and sterilization techniques.
• Knowledge of treatment codes used in dentistry in doing quotations for advanced dentistry treatment procedures.
• Specialised dental procedures.
• GoodX experience will be advantageous
• Registered with HPCSA as Registered Dental Assistant.

go to method of application »

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
• Intercare Bedfordview Medical and Dental Centre situated in Bedfordview, Germiston seeks to recruit a Dental Receptionist. 
• At Intercare, dental receptionists help create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge.  As a dental receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions.  If you're a passionate self-starter, this position is a great opportunity for you.

DUTIES & RESPONSIBILITIES

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.

go to method of application »

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
• A great opportunity exists at Intercare Bedfordview Medical and Dental Centre situated in Bedfordview, Germiston for an Enrolled Nurse, who will be responsible to provide quality nursing care to our patients. The candidate should conduct duties with empathy, respect, and openness. The focus of the position is to perform all nursing duties in accordance with the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.

CRITICAL OUTPUTS

• Assisting the Medical Practitioner in the pre-screening, treatment and care of patients.
• Assist Medical Reception in the prioritizing of medical emergencies.
• Actively maintain stock management processes.
• Participate in monthly stock cycle counts.
• Maintain emergency trolley in accordance with company policies and procedures.
• When scheduled to work, act as the responsible person after hours to ensure smooth operations and escalate to the practice manager as and when required.

REQUIREMENTS

• Minimum: Grade 12.
• Diploma/Degree in nursing leading to qualification as Enrolled Nurse. 
• 2-3 years’ experience within a clinical environment a must.
• Computer proficiency (MS Office) essential.
• SANC Registration as an Enrolled Nurse. 
   

go to method of application »

Job Description

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
• Intercare Bedfordview Medical and Dental Centre situated in Bedfordview, Germiston seeks to recruit a Housekeeper/Sterilisation Assistant. The focus of this position is to maintain cleanliness of the work vicinity by performing various cleaning duties, and to assist as required

CRITICAL OUTPUTS

• Maintain the general cleanliness of the branch on a daily basis.
• Sterilisation of medical equipment.
• Assist with reception duties as required.
• Maintain the stock levels of cleaning products and patient consumables (Tea/coffee).

REQUIREMENTS

• Minimum requirement: Grade 12.
• Previous experience in a customer focused service environment will be advantageous.
• Computer proficiency advantageous.
• Must possess the physical strength and stamina to perform tasks requiring continuous walking, standing, moving objects, and climbing short ladders.
• Previous housekeeping experience will be advantageous.

go to method of application »

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
• Intercare seeks to recruit locum (part-time) Dental Assistants for our Medical and Dental Centres in the Johannesburg region. The focus of this position is to assist dental professionals engaged in performing general and/or specialist dentistry and other dental procedures, as well as facilitating the patient administration process.

CRITICAL OUTPUT

• Work within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
• Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
• Ensure the dental room is hygienically acceptable and that sterilization and infection control protocols are adhered to with regards to instruments and equipment.
• Assist dentist in all clinical procedures according to branch protocol.
• Coordinate laboratory work including but not limited to completion of lab slips, collection, returning and casting.
• Control availability of consumables and equipment in dental room as well as the monitoring the economical usage thereof.
• Engage and interrogate concerns brought to his/her attention in order to provide safe dental practices.
• Ensure documentation is in accordance with the policy and within the legal framework.
• Maintain patient confidentiality, dignity and safety at all times.
• Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
• Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.

REQUIREMENTS

• Grade 12
• Completion of approved training course in dental assisting, or any equivalent combination of training and experience.
• Previous experience in a customer focused service environment will be advantageous.
• Computer proficiency (MS Office).
• Knowledge of the principles, practices, and procedures of general dentistry as applied to assisting a dentist in the treatment and care of patients.
• Advanced knowledge of dental terminology.
• Basic understanding of the functioning of dental healthcare environment.
• Good knowledge and application of infection control principles and sterilization techniques.
• Knowledge of treatment codes used in dentistry in doing quotations for advanced dentistry treatment procedures.
• Specialised dental procedures.
• GoodX experience will be advantageous
• Registered with HPCSA as Registered Dental Assistant.
   

go to method of application »

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
• Intercare seeks to recruit locum (part-time) Dental Assistants for our Medical and Dental Centres in the Western Cape. The focus of this position is to assist dental professionals engaged in performing general and/or specialist dentistry and other dental procedures, as well as facilitating the patient administration process.

CRITICAL OUTPUT

• Work within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
• Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
• Ensure the dental room is hygienically acceptable and that sterilization and infection control protocols are adhered to with regards to instruments and equipment.
• Assist dentist in all clinical procedures according to branch protocol.
• Coordinate laboratory work including but not limited to completion of lab slips, collection, returning and casting.
• Control availability of consumables and equipment in dental room as well as the monitoring the economical usage thereof.
• Engage and interrogate concerns brought to his/her attention in order to provide safe dental practices.
• Ensure documentation is in accordance with the policy and within the legal framework.
• Maintain patient confidentiality, dignity and safety at all times.
• Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
• Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.

REQUIREMENTS

• Grade 12
• Completion of approved training course in dental assisting, or any equivalent combination of training and experience.
• Previous experience in a customer focused service environment will be advantageous.
• Computer proficiency (MS Office).
• Knowledge of the principles, practices, and procedures of general dentistry as applied to assisting a dentist in the treatment and care of patients.
• Advanced knowledge of dental terminology.
• Basic understanding of the functioning of dental healthcare environment.
• Good knowledge and application of infection control principles and sterilization techniques.
• Knowledge of treatment codes used in dentistry in doing quotations for advanced dentistry treatment procedures.
• Specialised dental procedures.
• GoodX experience will be advantageous
• Registered with HPCSA as Registered Dental Assistant.

go to method of application »

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
• At Intercare, medical receptionists help create an environment and culture that enables us to fulfil our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfil this role and rise to the challenge. As a receptionist you will provide quality customer service aligned with the overall business strategy and fulfil administrative and assistant functions. If you’re a passionate self-starter, this position is a great opportunity for you.
• Intercare Bedfordview Medical and Dental Centre situated in Bedfordview, Germiston seeks to recruit a Medical Receptionist. The focus of this position is to provide professional customer service by assisting the medical health professionals with administrative support.

       
CRITICAL OUTPUTS

• Coordinate and schedule doctors training and meeting with pharmaceutical companies.
• Schedule standard and referral appointments for patients according to established procedures.
• Direct all customers to the appropriate location, services and appropriate professional.
• Ensure that the reception area is always net and tidy.
• To refer all emergency cases to the nurse station without delay.
• Coordinate and manage patient flow in the medical waiting area.
• Monitor the use of supplies and equipment.

REQUIREMENTS

• Minimum requirement: Grade 12
• Previous experience in medical practice environment essential.
• Computer proficiency (MS Office)
• Working knowledge of GoodX system will be advantageous.

go to method of application »

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
• At Intercare, receptionists create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge.  As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions.  If you're a passionate self-starter, this position is a great opportunity for you.
• Intercare Glen Marais Medical and Dental Centre situated in Kempton Park, Johannesburg seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.

DUTIES & RESPONSIBILITIES

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.

go to method of application »

ABOUT

• Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
• At Intercare, receptionists create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge.  
• As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions.  If you're a passionate self-starter, this position is a great opportunity for you.
• Intercare Bedfordview Medical and Dental Centre situated in Bedfordview, Germiston seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.

DUTIES & RESPONSIBILITIES

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.