Career Opportunities at PG Group

PURPOSE OF THE ROLE

• To provide a professional, efficient and effective operational/technical and/or shared services functions within the respective business area.
• To perform tasks and duties as governed by the respective role occupied within the respective business area
• Where applicable, to be developed and gain experience through a learning program within the relevant business area.

KEY RESPONSIBILITIES OF THIS ROLE:

• Provide professional operational/technical/shared services functions to ensure excellent service delivery to the business
• Ensure the highest level of quality workmanship and timeous execution of assigned tasks
• Understand and perform the given tasks in an effective, efficient and safe manner
• Apply good working behaviours and team work
• Provide professional service to all relevant stakeholders
• Ensure politeness, friendliness and helpfulness in the workplace 
• Develop the habit of excellence to ensure the delivery of superior customer service
• Always wear clean and presentable corporate/safety wear

MAIN ACTIVITIES OF THIS ROLE:

• Perform all tasks and activities as per the role requirements
• Raise maintenance and hygiene issues to Management to address.
• Adhere to all other reasonable requests issued by Management.
• Comply to company procedures including Health and Safety
• Assist with operational / execution support activities and tasks as per business area, but not limited to:
• Adhering to and maintaining the set productivity and performance assessment standards
• Completing all administration to the required standard
• Performing operational duties per instruction and under supervision
• Activities that support exceptional task performance and customer experience
• Continuous learning and development

 
 QUALIFICATIONS, KNOWLEDGE, EXPERIENCE, COMPETENCIES:
Qualifications:

• Matric
• TVET/FET qualification (in relevant discipline)
• Knowledge of general hygiene good practices
• A thirst for continuous learning and growth
• A strong focus on service excellence and customer relations

Skills:

• Communication skills
• Problem solving skills
• Reporting and presentation skills
• Analytic and creative thinking
• Discovering and applying rules
• The ability to be mobile within geographical area (where applicable)
• The ability to travel independently (where applicable)
• The ability to work shifts (where applicable)

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Main job purpose

• Ensure the adherence and implementation of the Franchise Network Strategy, while maintaining brand identity and ensuring full compliance to the brand standard while growing the Business.

Main Objective

• Responsible for the implementation of the Franchise Strategy by ensuring full compliance to Franchise legislation and Policies
• Manage compliance to Franchise agreements by ensuring branch operating and brand standards are upheld. 
• Maintain strong relationships with Franchisees in order to ensure that obligations are fulfilled
• Ensuring financial success and viability of Franchisees by analysing financial statements and addressing concerns related to profitability, targets and budgets as per the Franchise agreement 
• Ensure effective communication and collaboration between relevant stakeholders by building a strong relationship with the franchisees and acting as a liaison in the resolution of matters. 
• Successfully implement changes within the Franchise environment by improving and managing the change processes, and communicating as well as training as may be necessary. 

Critical job requirements
Qualification(s)               

•  Commerce Degree         
•  Grade 12

Knowledge        

• Legal Liability     
• MS Office

Skills    

• Effective communication             
• Problem Solving

Experience                        

• 8 to 10 year’s relevant experience in franchise, commercial management            
• Minimum of 5 years franchise experience in the glass/tyre industry/automotive industry      

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Main Objective

• To provide an analytical function for the full marketing division by analysing data, identifying trends and feeding the information back to the business in order to make decisions at Corporate Level.
• To receive and analyse forecast and compare to the Customer’s contract/previous forecast/sales and order history to ensure future growth and sustainability.
• To extract information from the system and provide information to the relevant stakeholders, monthly to the Supply Chain Manager and quarterly to the Financial Team to raise any deviations and analyse market trends.
• To create a price list for ARG by extracting data from SAP and calculating the price within specified parameters and maintain information on SAP on a weekly basis to ensure invoicing is done sufficiently and accurate.
• To collate the price lists for NPD and provide feedback to the existing and new customers to ensure profitability.
• To obtain price increases- weighted average for Export and ARG in line with specific parameters and accurate information shared with the customers to ensure increase for sustainability in market.
• To attend to ad hoc enquiries in terms of parts and pricing, stock availability and delivery time of parts by generating stock reports from SAP to provide accurate information.
• To successfully maintain SAP system ensuring that there are no price discrepancies and orders  are dealt with timeously.  
• To collate weekly and monthly reports by extracting data from different sources in order to identify excess stock and highlight any problems.
• To ensure effective communication of relevant information to all stakeholders to support effective decision making for the business. 

Qualification(s)

• Grade 12
• National Diploma in Commerce or related field

Knowledge

• Advanced Excel
• Strong Numeracy

Skills

• Excel
• Numeracy
• Problem Solving
• Communication at all levels

Experience

• 3 years experience in a sales and marketing environment