Careers at Allan Gray Proprietary Limited

Job Summary

• We are looking for a collaborative, enthusiastic, & technically capable business analyst to join our Digiata Core IT team. Digiata Core is a business automation and systems integration team responsible for several core operational functions, including banking, bulk trade orders, unit and cash reconciliations, bank account verification, deposit matching, and various custom built business solutions. The team supports several applications developed by Digiata, a third-party vendor that also provides on site development capacity for feature delivery and ongoing maintenance. The ideal candidate for this position is detail-oriented, analytical, collaborative, dependable and accustomed to working in a technological environment with multiple integrated systems. If you're passionate about tackling meaningful challenges, working alongside talented colleagues, and delivering real business value, this role provides an exciting opportunity to make a difference and develop your career.

Job Responsibilities
Analyse and solve business problems using technology

• Gain a deep understanding of the key business processes, people, and IT systems that support them
• Gather, analyse, validate, and document requirements for business problems in collaboration with business stakeholders, IT stakeholders and the Product Owner
• Communicate with stakeholders and provide sufficient information to allow for informed business decisions
• Identify the business problem and come up with appropriate solutions, identify project and solution risks, document benefits of existing and proposed solutions and conduct impact analysis of proposed solution
• Critically evaluate information gathered from multiple stakeholders and reconcile conflicts
• Assess scope of projects and assist with planning and prioritisation in collaboration with the Product Owner
• Analysis integration and system requirements
• Assist in guidance of project deadlines, schedules, and methodologies
• Develop contingency plans where appropriate
• Support and drive implementation of projects in collaboration with the Product Owner
• Development of acceptance criteria, test scenarios and testing activities necessary to assess the quality and completion of system implementations
• Collaborate with developers to establish the technical vision and analyse trade-offs between business and system requirements.
• Support the business transition and assist business with change management
• Assist with the analysis of production defects as needed.  This will involve analysis of the cause of the defects raised, as well as the actions required to correct the problem and prevent the problem from re-occurring.
• Assist in production support query resolution on a rotational basis with team members

Collaboration

• Work closely with business stakeholders to define and analyse business requirements and problems across business departments
• Collaborate with business to design and document processes and system solutions
• Collaborate with business to define success metrics to be able to measure the success of the delivery of the requirement
• Collaborate with the PO, developers, testers, and business to ensure the understanding of the requirements
• Work with testers and business to ensure that the test cases are complete and accurate.
• Work with training and ensure that the delivered functionality is clearly communicated to business
• Communicate any changes to systems and/or processes to all affected parties with a sufficient level of detail and explanation.
• Effectively Communicate with other teams how they can/should integrate with the Digiata systems.

Competencies

• Ability to engage confidently with stakeholders at any level
• Keen interest in technology, data, databases, and integration
• Basic SQL knowledge
• Strong logical reasoning and attention to detail
• Methodical approach to work
• Demonstrates the ability to deal with complexity
• Good verbal, written, and interpersonal communication skills
• Excellent Planning, organizational and time management skills
• Fundamental analytical and conceptual thinking skills. 
• Good record of problem solving

Qualifications and Experience

• Technology or Business Analyst qualification preferred
• Although no formal qualification in a technology field is required, successful candidates will have a strong interest in technology generally and financial services specifically
• Experience with any of the systems Digiata support would be advantageous

Deadline:22nd October,2026

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Job Description

• Allan Gray is looking for an Assistant to join the team on a permanent basis. This role would be ideal for a proactive and detail-orientated individual who is passionate about maintaining a professional office environment and coordinating events, enjoys getting things done, and works well as part of a team.
• At Allan Gray, you will spend your days doing meaningful and engaging work alongside smart, inspiring colleagues. Our steadfast commitment to long-term investing extends to our people. We embrace diversity and offer a supportive working environment, performance-based financial rewards, and opportunities for career and skills development. Growth is an essential part of your journey at Allan Gray, and our accessible leaders will support your development and help set you up for a long-term career.
• The Distribution Support Assistant plays a key role in coordinating and supporting teams regionally and nationally, helping to provide optimal service to our external clients and the wider Distribution team.

Responsibilities
Distribution & Team Enablement

• Provide proactive operational and administrative support to the Regional Manager and CT Distribution team.
• Coordinate key team activities, meetings, diaries, travel and regional requirements.
• Maintain accurate and accessible information, trackers, records and supporting documentation.
• Anticipate team requirements and proactively address gaps or potential issues.
• Support the Regional Manager and wider team with information required for planning and decision-making.

Event Planning & Coordination

• Coordinate events effectively while ensuring adherence to business values, standards and operational requirements.
• Working independently to coordinate allocated regional, IFA / Client and Distribution events from pre-event planning through to post-event completion.
• Working with different stakeholders; i.e. Internal to External 
• Ability to manage multiple events and being flexible, working at different times when needed. 
• Manage invitations, RSVPs, venues, suppliers, presenters, catering, event materials and on-the-day logistics.
• Maintain the regional events calendar and proactively identify scheduling conflicts.
• Manage post-event activities including attendance records, CPD requirements, stakeholder communication, expenditure and record keeping.
• Provide regional support for national events when required.
• Being the support person for DSA's in terms of events for your team and broader distribution. 

Stakeholder Engagement

• Build and maintain effective working relationships with internal and external stakeholders.
• Understand stakeholder requirements and coordinate appropriate support.
• Communicate proactively throughout activities and projects, particularly regarding risks, delays, changes or opportunities.
• Act as a central coordination point between relevant teams, stakeholders and service providers.
• Provide consistent and professional stakeholder experience.

Operational & Financial Controls

• Coordinate invoice approvals, payments and supporting documentation.
• Maintain accurate expenditure, budget and reconciliation records for the CT team.
• Monitor costs and proactively flag discrepancies or potential overspend.
• Maintain appropriate controls and accurate, complete and up-to-date records for COI, Web Expenses, Business Central, CPD and team budgets

Skills, Competencies and Experience required

• Demonstrates a highly proactive and self-directed approach, with a high level of accountability and follow-through.
• Strong planning, organisation and prioritisation skills, with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent attention to detail and a consistent focus on accuracy.
• Strong stakeholder engagement and interpersonal skills, with the ability to manage multiple stakeholders and workstreams effectively.
• Clear written and verbal communication skills.
• Strong problem-solving ability and sound judgement.
• Ability to work independently while contributing effectively within a team.
• Ability to remain composed and effective under pressure.
• Demonstrates a continuous improvement mindset.
• Strong numerical and analytical capability

Technical skills required

• Intermediate to advanced proficiency in Microsoft Excel, including managing and reconciling data, maintaining structured trackers, applying formulas and functions, performing lookups and data validation, sorting, filtering and analysing information, creating PivotTables and summaries, and presenting clear insights to management and stakeholders.
• Strong working proficiency in Microsoft Outlook, Word, PowerPoint and Teams.

Advantageous experience

• Experience in co-ordination, specialist or operational support, events, or a Distribution environment would be advantageous.
• Experience working with budgets, reconciliations, reporting and operational data would be advantageous.

Minimum Qualifications

• Relevant degree or diploma
• Valid driver's license and ability to travel when required, where applicable to the role.