Careers at Boardroom Appointments

THE ROLE

• You will take ownership of national franchise performance, leading franchise managers and supporting franchisees to achieve strategic, operational, and financial objectives.

Key responsibilities include:

• Managing and leading a national team of franchise managers
• Driving operational excellence across all franchise locations
• Ensuring alignment to brand standards, product quality, and service delivery
• Developing and implementing growth strategies across the franchise network
• Supporting franchisees with business planning, performance improvement, and execution
• Building and maintaining strong relationships with franchisees and key stakeholders
• Conducting regular site visits to monitor performance and provide support
• Identifying operational challenges and implementing corrective strategies
• Driving the adoption of operational tools, campaigns, and best practices
• Managing financial performance, including:
• Increasing sales, customer spend, and footfall
• Improving gross profit and reducing shrinkage
• Monitoring budgets, performance metrics, and financial reporting
• Supporting marketing and brand development initiatives
• Ensuring effective implementation of national campaigns and local marketing strategies
• Acting as brand custodian to ensure consistency and integrity across all stores
• Overseeing reporting, administration, and compliance across the franchise network
• Conducting financial reviews and audits
• Ensuring accurate and timely reporting from franchisees
• Driving expansion and growth opportunities, including new store openings
• Identifying new markets, sites, and business opportunities
• Supporting franchisees through store setup, training, and launch execution
• Leading training and development initiatives across the franchise network
• Identifying skills gaps and coordinating training interventions
• Coaching and mentoring franchise managers and store teams

WHAT WE ARE LOOKING FOR
Key requirements:

• Relevant qualification in Business, Franchise Management, or related field
• 6+ years' experience in franchising, FMCG, or retail operations
• Proven experience managing multi-site or franchise operations
• Strong financial and commercial acumen
• Experience in operational management, business planning, and performance improvement
• Strong understanding of brand management and franchise models
• Advanced MS Office skills (Excel, Word, PowerPoint)

WHO YOU ARE

• A strong leader with the ability to influence and drive performance
• Commercially minded with a focus on growth and profitability
• Highly organised with strong planning and execution capability
• A relationship builder with excellent stakeholder engagement skills
• Hands-on, proactive, and solutions-driven
• Resilient and able to operate in a fast-paced, multi-site environment

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• A leading financial services organisation is seeking a commercially driven and strategic Head of New Business Development to drive revenue growth, expand market share, and unlock new business opportunities.
• This is a high-impact leadership role suited to a results-oriented professional who can identify new markets, build strategic partnerships, and lead end-to-end business development initiatives.

THE ROLE

• You will take ownership of new business strategy and execution, driving growth through market expansion, partnerships, and innovative commercial initiatives.

Key responsibilities include:

• Identifying and developing new business opportunities to expand market share
• Driving diversification of the customer base through strategic initiatives
• Developing and executing business development and growth strategies
• Providing strategic recommendations to executive leadership on new opportunities
• Leading end-to-end business development activities, including:
• Prospecting and pipeline development
• Relationship building and stakeholder engagement
• Negotiation and deal closure
• Transitioning new clients into active accounts
• Developing and executing mergers and acquisitions strategies
• Building and managing a strong pipeline of corporate prospects
• Driving enterprise and supplier development initiatives
• Establishing and strengthening relationships with key stakeholders and partners
• Leading client engagement, sales pitches, and contract negotiations
• Collaborating with internal teams (Sales, Marketing, ICT, Finance, Legal) to drive opportunities
• Conducting market research and analysing industry trends to identify opportunities
• Leveraging data and analytics to monitor performance and inform strategy
• Leading, coaching, and developing the business development team
• Managing team performance, recruitment, and capability development

WHAT WE ARE LOOKING FOR
Key requirements:

• Bachelor's degree in Business, Marketing, Finance, or related field
• 8+ years' experience in business development or sales
• Minimum 3 years' experience at senior management level
• Strong experience within financial services or a related sector
• Proven track record in driving revenue growth and market expansion
• Experience in strategic partnerships, deal structuring, and negotiations
• Strong financial and commercial acumen
• Advanced MS Office proficiency

WHO YOU ARE

• A strategic thinker with strong commercial acumen
• A results-driven leader with a strong growth mindset
• An influential communicator with strong negotiation skills
• A relationship builder with the ability to operate at executive level
• Entrepreneurial, proactive, and opportunity-focused
• Resilient and able to thrive in a high-performance environment

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• A leading financial services organisation is seeking a strategic and commercially driven Head of Alternative Distribution to lead the development and growth of non-traditional distribution channels.
• This is a high-impact leadership role suited to an innovative thinker who can unlock new revenue streams, build strategic partnerships, and leverage digital and emerging technologies to expand market reach and customer acquisition.

THE ROLE

• You will take ownership of the alternative distribution strategy, driving growth through new channels, partnerships, and innovative delivery models.

Key responsibilities include:

• Developing and executing a comprehensive alternative distribution strategy
• Identifying and unlocking new market opportunities beyond traditional channels
• Driving growth across digital, telecom, bancassurance, and partnership channels
• Aligning distribution strategies with overall business and commercial objectives
• Identifying, negotiating, and managing strategic partnerships with third-party organisations
• Building relationships with financial institutions, fintechs, telecom providers, and retail platforms
• Structuring and managing commercial agreements and revenue models
• Designing and implementing scalable sales models for new and emerging channels
• Supporting the development of channel-specific product offerings
• Enhancing customer experience and optimising the end-to-end customer journey
• Collaborating with marketing, product, IT, and data teams to deliver integrated solutions
• Leveraging data and analytics to monitor performance and identify optimisation opportunities
• Defining and tracking KPIs across all channels (growth, acquisition, retention, profitability)
• Providing strategic insights and performance reporting to senior leadership
• Building, leading, and developing a high-performing channel development team
• Driving a culture of innovation, accountability, and continuous improvement

WHAT WE ARE LOOKING FOR
Key requirements:

• Bachelor's degree in Business, Marketing, or related field (MBA advantageous)
• 8+ years' experience in sales, marketing, or business development
• Strong experience within financial services or insurance
• Proven track record in developing and scaling alternative distribution channels
• Demonstrated success in building and managing strategic partnerships
• Strong commercial and strategic thinking ability

WHO YOU ARE

• A strategic leader with strong commercial acumen
• An innovator who can identify and unlock new growth opportunities
• A relationship builder with strong negotiation and influencing skills
• Data-driven with strong analytical and problem-solving capability
• A confident communicator able to operate at executive level
• Results-driven with a focus on measurable outcomes