Careers at Excellerate JHI

About the role

• We are seeking an experienced and dynamic Facilities Administrator who will be accountable for co-ordinating and controlling all technical and facilities management activities on behalf of our client. 

What you will bring
Inherent requirements for the position (non-negotiable)

• A minimum of 3 years’ experience in invoicing and end-user support
• Minimum qualification Grade 12.
• Must have good knowledge in Facilities Management field
• Additional demonstrable requirements:
• Quality/standards awareness and implementation
• SLA contract management,
• Co-ordination Skills,
• Business Writing Skills,
• Financial / Numeracy Skills,
• Computer Literacy - MS Office (Word, Excel and Outlook),
• Driver’s license,
• People management /leadership skills.
• Technical knowledge,
• Knowledge of Company policies and procedures,
• Administration principles and reporting,
• Working knowledge of relevant statutory requirements,
• Knowledge of cost budgeting and control.

What you will be doing

• Being the primary contact / liaison for the supplier’s administrative personnel
• Telephonically and E-mail Manage and resolve client / supplier complaints / queries and request
• Ensuring that the Suppliers invoices are
• Uploaded in the correct format
• Completed according to the set guidelines communicated to the Suppliers
• Data verified and checked – and moved to the correct next level
• All approved invoices processed and send to the client.
• Statistics is maintained of all transactions for the day
• Records are being kept (saved) on the central Knowledge drive
• Maintain good long-term customer and client manager relationships.

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About the role

• We are seeking a Senior Facilities Manager to conduct inspections of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager. Responsible for health and safety at the centre.

What you will bring

• Degree in mechanical or electrical engineering (BSc or BTech) or accepted Diploma in mechanical/electrical engineering
• Between 5 – 10 years of relevant experience in retail 
• Electrical, mechanical, or construction background, as well as technical skills
• Excellent communication skills (verbal and written)

What you will be doing

In this role, you will lead efforts in building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• Budgeting and forecasting
• Ensure that all Planned Maintenance is executed in line with the planned maintenance schedule and all operating systems updated
• Ensure all Service Providers are managed in terms of their contract
• Execute all CAPEX Projects in the year that they are budgeted
• Annual Risk Inspection to be conducted and identified risk items actioned.
• Ensure the properties comply with all OHSACT requirements and regulations
• Control, guide, monitor, analyse and track all electricity consumption and implement savings initiatives
• Control, guide, monitor, analyse and track all water consumption and implement savings initiatives
• Internal and External Customer / Client. 24hr turn-around response time to queries or requests

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About the role

• As a Portfolio Manager, you will oversee a range of buildings, ensuring their optimal performance across key areas including credit management, financial administration, leasing, and facilities maintenance. You’ll manage budgets, drive marketing and communication efforts, engage with communities and stakeholders, and implement business strategies. Leading and developing your team will also be crucial to ensure the effective execution of these responsibilities and the achievement of portfolio goals.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12.
• A business property-related tertiary qualification is preferred.
• Valid Fidelity Fund Certificate (FFC), as well as compliance in terms of the education requirements with the Property Practitioners Regulatory Authority (PPRA).
• At least 5 – 7 years of experience in property/centre management industry.
• Valid Driver’s license

Additional demonstrable requirements:

• Advanced Computer literacy, MS Office (including Excel), and property management systems, example SAP or MDA.
• Expertise in budgeting, financial management, and expense control.
• Awareness of property market trends and the ability to adapt strategies accordingly.
• In-depth knowledge of Commercial property management
• Working knowledge and understanding of technical aspects related to property maintenance and repairs.
• Strong verbal and written communication skills, with the ability to negotiate effectively and build relationships with tenants, brokers, and other stakeholders.
• In-depth knowledge of lease agreements and common law principles applicable to leasing.
• Understanding of relevant statutory requirements, Occupational Health and Safety, POPIA, FICA and relevant sections of the Labour Relations Act.
• Proven ability to manage and lead a team.

What you will be doing

• Team Leadership: Oversee performance management, training, and development, drive corporate culture change, and ensure a positive work climate. Ensure all team members are competent and address any performance issues promptly.
• Marketing of Space & Renewals: Manage the vacancy list and marketing plan, handle lease negotiations, and secure sustainable income streams. Ensure accurate contract administration and timely tenant installations. Monitor and address outstanding renewals.
• Property Management: Supervise service contracts, inspections, tenant installations, and maintenance. Ensure compliance with OHS Act and other statutory requirements, manage recordkeeping, and prepare management reports.
• Budgeting & Expense Control: Contribute to budgeting, manage income and expenses, oversee energy management, and monitor expenses. Evaluate income, manage outstanding rent-rolls, and handle legal cases.
• Liaison: Facilitate communication between tenants, clients, brokers, and the public. Address tenant issues, provide feedback to external clients, and assist brokers with queries and deals. 
• Revamps & Upgrades & New Developments: Purpose-Driven Planning with relevant teams