Careers at Mastercard

• Security Resolution Management (SRM) is part of the Customer Engagement and Performance team and oversees Mastercard’s global Account Data Compromise (ADC) program, as well as other investigative initiatives focused on safeguarding the integrity of our multi-rail ecosystem.

The Manager, Security Resolution will be the EEMEA regional representative for the SRM team. This includes overseeing complex ADC investigations from creation to closure, engaging directly with customers to investigate, contain and remediate vulnerabilities. Additional responsibilities include:

• Collaborate with internal and external stakeholders to translate vulnerabilities and investigation results into practical intelligence, making certain that Customers, Agents, and Service Providers are actively addressing cyber threats.
• Review open source and cyber intelligence to identify TTPs impacting Customers, Agents and Service Providers.
• Represent SRM at industry events, contributing thought leadership on ADC trends, cybersecurity governance, and remediation practices.
• Educate Customers to ensure compliance with Mastercard rules and procedures; clarify expectations and guide corrective actions.
• Validate implementation of risk remediation steps, recommendations, and corrective measures; track closure against defined outcomes.

All About You:

• Strong understanding of the payment industry and security frameworks such as PCI DSS and ISO 27001.
• Excellent written and verbal communication skills, with the ability to convey complex technical findings to internal and external customers.
• Self starter who thrives in fast moving investigative environments and can independently drive outcomes.
• Cybersecurity professional with CISSP, CISM, or equivalent recognized certifications.
• Investigations experience, ideally in incident response, threat intelligence, digital forensics, or payment security investigations.
• Comfortable operating independently and cross functionally across diverse teams
• PCI experience and knowledge preferred
• Bachelors Degree

Deadline:22nd January,2026

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Overview:

• The Operations Network Engineering team is looking for a Linux Systems Administrator, Platform Support to provide support of technical hardware and software expertise in support of MasterCard Linux Operating systems and platforms. This is a senior level IT support position, with the expectation that the candidate has the basic Linux skills and is also willing to learn fast. Assist senior Linux administrators & Consultants with day-to-day IT support functions and maintenance activities.

Role:

• Support and maintain operating system(s), such as Oracle Enterprise Linux along with KVM virtualization to service customers.
• Experience with configuration management and infrastructure-as-code, using technologies such as Chef, Ansible, Python
• Keep informed of the latest developments in computer software and hardware technology and continue learn new technologies and offerings from vendors and solution partners.
• Strong problem-solving and communication skills, and independent drive to create written documentation, requirements, and technical diagrams
• Complete status reports, implementations, troubleshooting of systems
• Use configuration management and infrastructure automation for repeatable tasks
• Design and implementation of OS build processes and automation providing the right level of control and validation
• Assist users with Operating Systems or hardware problems.
• Adhere to strict Change control Management
• Support or lead minor departmental projects.

All About You:

Education:

• Bachelor’s or relevant associate degree with emphasis on information technologies or the equivalent job-related experience.

Knowledge / Experience:

• Experience in systems administration
• Knowledge of operating systems, infrastructure software, communications, computer hardware and peripherals.
• Good knowledge and understanding of computer technology, incident management and problem resolution procedures is preferred.
• An understanding of project management principles is preferred.

Skills/ Abilities:

• Professionalism skills and good work ethics are required.
• Customer support and good communications skills are preferred.
• Ability to follow documented processes and procedures

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• As an Associate Consultant Intern, in our one-month internship program in South Africa, 22nd June – 17th July, you will collaborate within small teams to help some of the world's biggest brands answer and implement solutions for their most challenging strategic questions. You will immediately create meaningful contributions through taking ownership of deliverables and building external relationships with clients. Focusing on technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality and more.

As an Associate Consultant Intern, you will:

• Participate in volunteer and team building experiences
• Gain exposure to our leadership team through networking sessions and speaker series
• Begin to build relationships with clients to understand their business needs, seek strategic solutions and guide impactful decisions
• Grow by receiving hands-on mentorship from an experienced management team.
• Have an opportunity for meaningful contributions
• Collaborate with colleagues across different areas of the organization and gain exposure to business development, account management, and product management
• We are looking for passionate and talented professionals, who share our vision for helping our customers with their most urgent business need. We are recruiting for three career tracks that make up our team. Track placement will indicate the types of projects where you will spend most of your time; however, we encourage and enable working across tracks to allow team members to acquire diverse skills and experiences.

Strategy & Transformation

• Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&T engagements directly interface with numerous Fortune 500 companies. This role aligns with the practices of traditional management consulting firms.

Sampling of questions we help our customers answer:

• How can a global financial services institution be successful at entering a hyper competitive new market?
• How can a customer improve its operating model to better achieve operational, financial and strategic goals?

Performance Analytics

• Use quantitative and qualitative skills and enterprise applications (e.g., Business Intelligence Platforms, SQL, Python, and more) to drive data-led consulting solutions for customers. Weave together vast amounts Mastercard, client & 3rd party data assets to investigate trends, build propensity models, develop data visualizations, and synthesize millions of data points into a cohesive story. Engage with client stakeholders through virtual and in-person meetings, leveraging insights to inform strategic recommendations.

Sampling of questions we help our customers answer:

• How does a financial institution's fraud/authorization metrics fare against competitors, and what are strategies that can help it be best-in-class?
• How is a technology customer’s market share changing over time, and are there any segments where the client is relatively under penetrated?

Marketing

• Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard’s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard.

Sampling of questions we help our clients answer:

• How does a fintech client optimize new customer acquisition and existing customers’ life cycle value through effective targeting and communications?
• How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer?
• How can a large financial institution best execute on a portfolio conversion – for example, after purchasing another issuer’s portfolio – including components like internal and external communications, market launch, and more?

Bring your Passion and Expertise

We recruit for and value the following core competencies:

• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients. Proven record of leadership in a work setting and/or through extracurricular activities.
• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving, analytical and quantitative skills. Experience using data analysis or querying tools (e.g., SQL, SAS, Excel or Tableau) is an asset (particularly for Performance Analytics or Business Experimentation tracks).
• Business Interest: Clear interest in the world of business, and intuition for the way that companies make decisions.
• Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities.
• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
• Integrity: Outstanding record of academic achievement. Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from mistakes.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
• Communication: Ability to communicate complex ideas effectively. Excellent written and verbal communication skills.

Qualifications:

• Undergraduate or master’s degree with an expected graduation date between November 2026-August 2027
• Outstanding record of academic achievement
• Exceptional analytical and quantitative problem-solving skills
• Ability to communicate complex ideas effectively – both verbally and in writing in English
• This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in the country of position located, now as well as in the future, without employer sponsorship.
   

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Overview
Advisors & Consulting Services

• Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
• The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
• Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities
Client Impact

• Lead client engagements across a range of industries and problem statements
• Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture

• Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
• Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
• Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
• Provide on-the-job training, coaching, and mentorship to junior consultants

About you
Qualifications
Basic qualifications

• Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
• Experience managing key client relationships
• Knowledge of business KPIs, financials, and organizational leadership
• Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
• Logical, structured thinking, and affinity for numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
• Ability to travel to client sites on a semi-regular basis

Preferred qualifications

• Experience generating new knowledge or creating innovative solutions for a firm
• Relevant industry expertise
• MBA or master’s degree with relevant specialization (not required)

Deadline:19th January,2026

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Overview

• Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
• The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
• Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities
Client Impact

• Lead client engagements across a range of industries and problem statements
• Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture

• Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
• Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
• Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
• Provide on-the-job training, coaching, and mentorship to junior consultants

Qualifications
Basic qualifications

• Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
• Experience managing key client relationships
• Knowledge of business KPIs, financials, and organizational leadership
• Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
• Logical, structured thinking, and affinity for numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
• Ability to travel to client sites on a semi-regular basis

Preferred qualifications

• Experience generating new knowledge or creating innovative solutions for a firm
• Experience coaching junior delivery consultants
• Relevant industry expertise (payments or financial services preferred)
• Cybersecurity and Threat Intelligence (preferred)
• Fraud within Payments/ financial services
• MBA or master’s degree with relevant specialization (not required)

Deadline:19th January,2026