Careers at Rand Merchant Bank

Job Description

• Are you a recent graduate looking to kick start your career? Our FirstJob learnership offers unemployed graduates an opportunity to gain practical, structured work experience within a dynamic business environment.
• This 12-month learnership provides exposure to real projects, meaningful responsibilities, and ongoing development support & Mentorship to help you build a strong foundation for your career.

About the Role

As a FirstJob learner, you will contribute to a range of business activities while receiving training and guidance. Your day‑to‑day work may include:

• Research and analysis
• Administration and reporting
• Process improvement support
• Project coordination and execution
• You will add value to your business area while developing key skills and competencies.

 What You Will Be Responsible For

• Deliver quality work and demonstrate excellence in all assigned tasks and projects
• Plan, manage, and report on assigned responsibilities timeously
• Contribute innovative and proactive ideas to projects
• Engage in knowledge‑sharing with peers and key stakeholders
• Manage your own development plan to enhance your skills
• Demonstrate and uphold FirstRand’s shared values.

Minimum Requirements

• Hold a completed diploma or degree in: Finance, Data Analytics, Statistics, Law, Information Security, Computer Science, or Human Resources
• Be between the ages of 18 and 34
• Be unemployed for at least six months at the date of application
• Be a South African citizen
• Have no prior permanent employment or participation in a learnership programme
• Not be registered for any current studies
• Have no prior work experience within the FirstRand Group
• Application Closing Date: 18 April 2026

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Job Description

• To support and maintain applications being used by business through maintaining relationships, applying expertise to bridge the gaps between people and technology requirements and enriching the usability of the various applications
• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipate consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Analyse the business need and current process and identify where there is waste or risk and where processes could be improved
• Understand how systems relate to each other and to other systems and processes in the bank
• Analyse and reconcile differences between different systems
• Recommend improvements and use influence to get stakeholder buy-in
• Physically log the request for change to the relevant development team and advise the stakeholder of its status and need for priority
• Follow up with the business to encourage them to push for priority
• Track user requests and incidents identify commonalities and trends and create reports to stakeholders that highlight trends risks and mitigating actions
• Support users with daily requests and incidents in line with agreed SLAs for responses and repairs
• Analyse root causes of system failures and resolve these in conjunction with relevant stakeholders
• Track user requests and incidents and perform trend analysis to identify where processes could be further improved
• Ensure training documentation is provided and readily available and if not with the assistance of the
• subject matter expert create documentation and facilitate handover to users and the IT Applications team
• Update documentation to enable cross-skilling , enhance knowledge sharing and reduce key man dependencies
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate

Deadline:10th April,2026

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• The role entails managing the life cycle of a transaction and mitigate associated operational risks
• Mitigating operational and reputational risk by ensuring the quality and accuracy of transaction data, ensuring alignment with regulatory requirements, and supporting effective risk management practices. 
• Collaborating with various stakeholders, including traders, risk management teams, and back-office processing functions, to uphold data integrity, streamline processes, and enhance the overall efficiency and accuracy of transaction management.

Are you someone who can:

• Coordinate and participate in any ad hoc project as required.
• Read and understand legal agreements in order to draw up an amortisation schedule and book deals.
• Derive payment amounts from the legals and amortisation schedule.
• Prepare notification to clients and submit payments to team leader for approval.
• Ensure all legal requirements are fulfilled before draw down can occur.
• Ensure all ongoing deal management tasks are performed in line with the legal agreements.
• Settle all instruments on the correct systems.
• Clear reconciliation and exception report items within SLA timeframes.
• Respond to queries from internal and external stakeholders.
• Prepare financial statements, investor reports and other reports required by the regulators.
• Conduct detailed reviews of transaction data to identify discrepancies, verify completeness, and ensure data integrity within transaction systems, thus supporting reliable financial reporting.
• Validate that all transactions are booked accurately and in line with client instructions and regulatory requirements to minimise booking errors and reduce operational risk.
• Identify and flags any inconsistencies or irregularities in transaction data, escalating issues promptly to mitigate financial and reputational risk.
• Attend DCF's for all new deals and comment on Legal Agreements and ensure that the legal agreements can be operationalised.
• Reconcile transaction records across different systems to confirm data consistency and integrity across platforms.
• Communicate transaction data quality insights to internal stakeholders, including traders and risk managers, ensuring transparency and promoting proactive issue resolution.
• Develop and monitor key metrics for data quality within the transaction management function, ensuring consistent and quantifiable improvement.
• Identify and implement process improvements to enhance efficiency, accuracy, and client service in transaction management data quality, contributing to operational excellence.
• Collaborate with internal teams i.e., legal, compliance, credit, and operations to ensure cohesive and efficient transaction management.
• Engage in ongoing training and development activities to build expertise in transaction management.
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.

You will be an ideal candidate if you have:

• CA(SA) Qualification
• 3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level.
• Experience with transaction management software and related tools.
• Knowledge of regulatory requirements in Corporate and Investment Banking.

Deadline:23rd April,2026