Current Roles at Standard Bank Group

JOB DESCRIPTION

• To ensure that quality assurance evaluations are conducted across all Internal Channels and Retentions areas in VAF internally, analysing of trends/patterns, conducting root cause analysis, mentoring on areas of concern and providing recommendations for improvement to relevant business units and to prevent re - occurrence and sustain continuous improvement.
• To monitor and evaluate customer interactions through (VAF Internal Channels and Retentions) within VAF Operations for adherence to the Bank’s policies, procedures, process and standards
• To gather all monitored information and compile into logical reports, provide analysed feedback to relevant stakeholders, to provide trends and insight on how to improve quality in their environment.
• Identify learning and development requirements within VAF Internal Channels.
• To identify, log and track the process of continuous improvement within VAF Operations as it relates to compliance risk, knowledge, behaviour and processes.

QUALIFICATIONS

• Completed secondary school/high school/A levels/Matric
• (Risk related) Tertiary qualification would be an advantage

ADDITIONAL INFORMATION

• 1-2 years experience of Quality Assurance and Service Monitoring is preferable
• Experience in Coaching/Training is recommended
• Experience in data analysis or research would be an advantage
• Computer literacy (MS Office) essential at intermediate level
• People management experience

Technical Competencies:

• Digital Media Applications
• Effective Design
• Quality Assurance

go to method of application »

JOB DESCRIPTION

• Accountable to support the Risk Execution Manager in overseeing, assessing, and performing physical sample testing on key critical risk, compliance, and regulatory controls within the assigned Area / Region / Province.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: Higher Certificate
Field of Study: Banking
Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Clients
5-7 years
Exposure and solid understanding of Regulatory and AML triggers. Experience in Business Banking.

ADDITIONAL INFORMATION

Behavioral Competencies:

• Adopting Practical Approaches
• Checking Details
• Convincing People
• Developing Expertise
• Empowering Individuals
• Establishing Rapport
• Interpreting Data
• Making Decisions
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Thinking Positively

Technical Competencies:

• Coaching and Mentoring
• Financial Industry Regulatory Framework
• Fraud Detection and Management
• Remedial Action Development
• Risk Identification
• Risk Management

go to method of application »

JOB DESCRIPTION

• Supports the Actuarial Team in providing business partner support to the Head of Life Insurance Propositions in developing solutions for risk businesses across the different channels that the businesses that risk solutions are offered. Supports the Business Units through clear understanding of all data and customer insights that helps in developing optimal customer solutions for our businesses.
• Engages with different stakeholders with the intention of creating buy in and developing solutions that assists the bank in reducing balance sheet risks on underlying banking solutions whilst reducing the individual customers financial risks and assisting them to meet their personal goals.
• Creates in-depth understanding of the business processes that we utilize to engage and serve customers in the bank. Utilizes the resultant understanding to overlay actuarial & analytical skills in developing solutions that meet customer needs and assists the Bank and Liberty Group in meeting their risk business goals.

QUALIFICATIONS

Minimum Qualifications

• A Bachelor’s degree in Actuarial Science
• Completed all Actuarial Board Exams up to F100s (i.e. STs) with F102

Experience Required

• 5 to 7 years experience in Life Insurance

ADDITIONAL INFORMATION

Behavioral Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Strategic Thinking
• Checking Details
• Developing Expertise
• Documenting Facts
• Empowering Individuals
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Making Decisions
• Providing Insights
• Team Working

Technical Competencies:

• Product Support
• Reserving
• Experience Monitoring
• Data & Actuarial Governance
• Projects, Initiatives & Innovation

go to method of application »

JOB DESCRIPTION

• To design, code, verify, test, document, amend and refactor programs/scripts. Applies agreed standards and tools, to achieve a well-engineered result.  To monitor and report on own progress and proactively identify issues related to software development activities.  To propose practical solutions to resolve issues and collaborate in reviews of work with others as appropriate.

QUALIFICATIONS

• BSc (Computer Science or Information Systems) and/or any other IT related qualification

Experience

• 3-5 years broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
• Front End Library: Angularjs, Angular +2, JQeury, javascript, Css, Html, Typescript, Blazor
• Back End: C#, API / MVC, Entity Framework, Dapper
• Data Store: SQL Server 2008+

ADDITIONAL INFORMATION

Behavioural Competencies:

• Interpreting Data
• Upholding standards
• Making Decisions
• Resolving Conflict
• Articulating Information

Technical Competencies:

• IT Knowledge
• IT Development
• IT Applications
• Automated Unit Testing
• Data Integrity

go to method of application »

JOB DESCRIPTION

• To achieve Fleet sales performance objectives by implementing approved Fleet management solutions to both new and existing customers for allocated portfolio within a province across segments and sectors. To maintain post-sales relationships with customers whilst identifying further Fleet and retention opportunities in conjunction with the Relationship Managers.

QUALIFICATIONS

• First Degree in Business Commerce

ADDITIONAL INFORMATION

• 3-4 years experience in correctly identifying customer requirements and providing relevant solutions to enable the accurate preparation and concluding of all deals in order to reach growth objectives. 
• Jobholder decides which deals to pursue.

go to method of application »

JOB DESCRIPTION

• To manage the Full Maintenance Leasing and Tenders (FML) team.
• To ensure the effective management of all residual value and disposal risk.
• To ensure that all quotes are done accurately and within required turnaround times.
• To ensure all debit notes are actioned and payments received.
• To ensure that all deals are loaded accurately within specified time frames.
• To ensure deals run within the contracted parameters.
• To ensure debtor accounts are cleared.
• To ensure all losses and write-offs are kept to a minimum.

QUALIFICATIONS

• Minimum qualifications Business degree
• Training courses Code of Banking Practice:
• Financial Intelligence Centre Act (FICA)
• National Credit Act (NCA)
• Consumer Protection Act (CPA)

ADDITIONAL INFORMATION

• 5 - 8 years’ relevant experience in Service and Administration in a team environment.
• Fleet Management and VAF Finance experience is an advantage.
• Leasing experience.
• Minimum of 3 years’ experience in general management.
• Minimum of 3 years’ experience managing people.

go to method of application »

JOB DESCRIPTION

• To deliver value in the form of business outcomes by collaborating within the feature team and key stakeholders. Responsible for ensuring that requirements map back to the business value and that the entire feature team knows what and how they are implementing towards the desired requirement.

QUALIFICATIONS

Minimum Qualifications

• Degree in Information Technology

Minimum Experience

• 1-2 years experience with requirements elicitation, gathering, documentation and management.
• 3-4 years practical experience in working in a variety of business areas within IT. Understanding and experience of the various disciplines within IT and how they relate to each other.

ADDITIONAL INFORMATION

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Documenting Facts
• Embracing Change

Technical Competencies:

• Agile Concepts
• Agile Planning
• Analysing and Interpreting Information
• Data Analysis
• IT Risk Management

go to method of application »

JOB DESCRIPTION

• To work independently and provide end-to-end People and Culture value chain business partner support for the Group Functions, Technology portfolio applying specialist knowledge and judgement to resolve complex challenges. To provide business partnering advisory support to business stakeholders within the allocated portfolio/s of responsibility in the Group Functions portfolio within, Technology, giving P&C guidance in support of the overall people experience and business objectives in an ever-changing environment.

QUALIFICATIONS
Minimum qualifications

• Degree in Human Resources Management / Behavioural Science / Social Science.

Experience required

• Minimum 5 -7 years experience in People & Culture, with strong preference to a partnering role.
• Experience within a multinational company working with senior management teams in a complex environment.
• Track record of successfully implementing integrated, effective People & Culture solutions in support of business specific objectives & driving for a sustainable performance in the businesses.
• Demonstrated knowledge & understanding of the role People & Culture management plays in enabling business commercial & social relevance, whilst remaining relevant to the people within the business.

ADDITIONAL INFORMATION
Behavioural Competencies

• Interpreting Data
• Providing Insights
• Articulating Information
• Establishing Rapport
• Team Working
• Taking Action
• Embracing Change

Technical Competencies

• Organisational Navigation
• Integrative Leadership 
• Decision Making
• Inclusive Facilitation
• Digital Advocacy

go to method of application »

JOB DESCRIPTION

• Manage and lead a team of Fraud Detection Analysts and Team Leaders, by planning, organizing and responsibly managing the operational area for rigorous fraud detection while protecting Customers and the Bank. To drive the culture of operational excellence whilst keeping the Customer at the heart of all that we do.  
• Be accountable for ensuring high quality, differentiating and efficient customer service is provided to customers by the Fraud Detection Analysts and Team Leaders. 

QUALIFICATIONS

Qualifications

• Risk Management Degree

Experience 

• 8-10 years experience in all facets of the banking service environment; products, processes, and systems with experience in fraud risk management across banking products and platforms
• Experience in a leadership role in fraud or similar environment

ADDITIONAL INFORMATION

Behavioural Competencies

• Upholding Standards
• Establishing Rapport
• Making Decisions
• Developing Strategies
• Interpreting Data

Technical Competencies

• Comprehensive knowledge of transactional systems, processes, and procedures in the industry
• Ability to analyse and problem solve and knowledge of relevant legislation within Banking context
• Ability to analyse situations and issues, identify options, draw logical conclusions, and sound inferences, determine, and recommend practical sources of action utilising good judgment and strategic thinking
• Ability to manage and lead people to deliver high levels of operational excellence and customer service
• Knowledge of dealing with client relevant legislation and how it is implemented in a banking environment