AVI LIMITED is home to many of South Africa’s leading and best-loved brands. Listed on the Johannesburg Stock Exchange in the Food Products sector, and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our single-minded purpose is our brands growth and development. Our brands span a range of categories i...
Main Purpose:
To ensure the highest standards of customer service is delivered and sales turnover targets met through effective people management and enforcement of retail disciplines at store level. The successful individual will be responsible for the store administration function and will be an assistant to the Store Manager.
Key Performance Areas:
Ensure adherence to policies and procedures as per the admin policy
- Completion of daily, weekly and monthly admin checks, as per the admin check guideline and checklists
- Perform daily tasks eg. declarations, prepare cash for banking and collection
- Calls logged to rectify issues (stock, maintenance, cash etc)
- Transfer of information contained in instruction letters (RIL, MIL, PCI, SMIL and Memo) and ensure adherence to instructions and adherence to deadlines
Cash control
- Adequate POS training and support is given to staff
- Cash control and banking processes are followed daily
- Cash variances are investigated, followed up on and cleared
- Manual transactions are captured timeously once the store is back on line
Stock Control
- Adequate stock management training and support is given to staff
- Stock management processes are followed daily
- Stock variances are investigated, followed up on and cleared
- Weekly and Quarterly stock counts and takes are prepared for and conducted accurately
- Shoe pairing exercise is completed weekly
- Write offs are controlled adequately
- Care taking of the Store in absence of the Store Manager
- Store is opened and trades as per requirement
- Customer relations are maintained
- Adequate staffing and planning is in place
- Instructions and to-do lists are followed
- Disciplinary action takes place, where necessary
- HR relations are maintained
Customer Service
- Development a service ethic culture within the store environment
- Internal and external customer relationship building
- In store coaching and on-going training of skills
- Role model customer centricity and service excellence
Minimum Requirements:
Experience:
- Minimum 5 years’ retail experience
- Minimum 2 years administration management experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum
Qualifications:
- Complete Matric/Grade 12
- Tertiary Retail Qualification will be to your advantage
- Additional Requirements:
- Excellent numeracy skills
- Retail administration disciplines
- Stock and cash management
- In-depth knowledge of policies and procedures
Competencies:
- Meeting Deadlines
- Minimising Risk
- Interpreting Data
- Planning & Organising
- Thinking Analytically
- Attention to Detail
- Keeping Commitments
- Articulating Information
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Main Purpose:
To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.
Key Performance Areas:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix
- To ensure proper stock management and control to minimise loss and to ensure product availability
- To deliver the best customer service to ensure the best customer experience
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning and administrating payroll properly
- To inspire, motivate, develop and hold people accountable appropriately
Minimum Requirements:
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Footwear or Apparel Retail experience desirable
- Experience in working in a large retail store with a turnover of more than R 20 million per annum
Qualifications:
- Complete Matric/Grade 12
- Tertiary Retail Qualification will be to your advantage
Skills & Knowledge:
- Knowledge of relevant Industrial Relations (IR) Law
- To discipline staff and initiate enquiries
- Understanding of profit and loss (income) statements
- Good understanding of the retail environment and brands
- Administration and stock management
- Conflict management
- Time management
- Customer service skills
- Leadership skills
Competencies:
- Delivering results and meeting customer expectations
- Follow instructions and procedures
- Leading and supervising
- Achieving personal work goals and objectives
- Adhering to principles and values
- Working with people
- Planning and organising
- Coping with pressure and setbacks
- Persuading and influencing
- Deciding and initiating action
- Adapting and responding to change
go to method of application »
Main Purpose:
To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.
Key Performance Areas:
Cash control
- Perform cash desk function
- Cash control and banking processes are followed daily
- 0 cash variances maintained
- Manual transactions accurately recorded
Stock Control
- Stock management processes are followed daily
- Customer orders are followed up
- Weekly stock counts are conducted accurately
- Store room department in good condition
- Shoe pairing exercise is completed weekly
Customer Service
- Provide excellent customer service
- Internal & external customer relationship building
- Maintain good customer relationships
- Product knowledge
Minimum Requirements:
Experience:
- Minimum 1 years’ retail experience
Qualifications:
Additional Requirements:
- Retail administration disciplines
- Stock & cash management
- Product knowledge
- Sales knowledge and selling skills
- Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
- Numerical ability
Competencies:
- Minimising Risk
- Meeting Deadlines
- Planning & Organising
- Thinking Analytically
- Building Relationships
- Attention to Detail
- Understanding Others
- Influencing Others
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Job Description
The purpose of the role is to produce visual communications for The Spitz Group for internal programs and external communication using templates and then translating these for the relevant advertising mediums. As our Brand Graphic Designer you will be required to create content for a variety of marketing channels, including websites, magazines, product packaging, banners, signage and social media platforms.
Key Performance Areas:
All retouching of photographic images produced through each season for Spitz, Kurt Geiger, Green Cross, GXandCo and Gant
- Clean up all images at a high level of detail e.g. backgrounds; dust, scratches etc.
- Resize images according to the required formats
- Save and catalogue images on the shared server to ensure that they are easy to find and always accessible
Digital Marketing:
- Work closely with the creative team to develop visually striking and effective digital assets for social media and website graphics.
- Write and edit copy for social media posts
Create artwork as briefed by Brand Marketing and Visual teams for social media, signage and advertising for various campaigns
- Style shots of products used to create social media posts
- Collaborate with influencers with relevant merchandise to create social media posts promoting the products.
- Seasonal Campaign Imagery:
- Prepare with correct logo and according to CI Campaign artwork including that for promotions; lay-by; competitions and RCS. May be across social media, email and print signage.
- Create collateral to communicate store closure and openings to customers for print and digital platforms
Electronic archiving and maintenance of various image and creative libraries (namely organogram images, seasonal campaign images, and product shots)
- Ensure various libraries are correctly maintained indicating which images have been retouched and which not and which artwork is ready for posting.
- Liaison between retouching agencies to ensure full sets of campaign images are saved and catalogued
Create content for merchandise guides including store Lookbooks and wholesale guidelines.
- Create cover and divider pages for lookbooks and whole sale books; as well as inserting products and article numbers
- Design covers and divider pages for lookbooks and wholesale books; as well as capturing products and article numbers
- Ensure Corporate Identity seasonally and at a brand level is adhered to for all content being created
- Ensure full understanding of CI changes – as indicated by brand and digital team and be able to implement.
- Ensure all design materials align with the company’s brand guidelines and maintain consistency across different channels.
Stay Current with Design and Digital Marketing trends:
- Stay up-to-date with industry trends, best practices, and emerging technologies to enhance the quality and relevance of design and digital marketing.
Minimum Requirements:
Experience:
- Minimum of 4 years’ experience as a Graphic Designer
Qualifications:
- Completed Graphic Designer Diploma or Degree, Visual Arts or related field
- DTP Certification
Skills:
- Strong understanding of design principles, layout typography and colour therapy
- Proficient in Mac and Adobe Creative Suite (Photoshop, Illustrator and InDesign)
- Photo editing skills essential
- Familiarity with digital marketing platforms and tools
- Experience in video editing will be an advantage
- Time management and organizational skills to handle multiple projects simultaneously
Competencies:
- Creative thinker with a passion for design and digital marketing
- Problem-solving skills and ability to adapt to evolving project requirements
- Ability to work collaboratively in a fast-paced environment
- Strong creative flair and a keen eye for detail
go to method of application »
Main Purpose:
To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.
Key Performance Areas:
Cash control
- Perform cash desk function
- Cash control and banking processes are followed daily
- 0 cash variances maintained
- Manual transactions accurately recorded
Stock Control
- Stock management processes are followed daily
- Customer orders are followed up
- Weekly stock counts are conducted accurately
- Store room department in good condition
- Shoe pairing exercise is completed weekly
Customer Service
- Provide excellent customer service
- Internal & external customer relationship building
- Maintain good customer relationships
- Product knowledge
Minimum Requirements:
Experience:
- Minimum 1 years’ retail experience
Qualifications:
Additional Requirements:
- Retail administration disciplines
- Stock & cash management
- Product knowledge
- Sales knowledge and selling skills
- Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
- Numerical ability
Competencies:
- Minimising Risk
- Meeting Deadlines
- Planning & Organising
- Thinking Analytically
- Building Relationships
- Attention to Detail
- Understanding Others
- Influencing Others
go to method of application »
Main Purpose:
To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.
Key Performance Areas:
Cash control
- Perform cash desk function
- Cash control and banking processes are followed daily
- 0 cash variances maintained
- Manual transactions accurately recorded
Stock Control
- Stock management processes are followed daily
- Customer orders are followed up
- Weekly stock counts are conducted accurately
- Store room department in good condition
- Shoe pairing exercise is completed weekly
Customer Service
- Provide excellent customer service
- Internal & external customer relationship building
- Maintain good customer relationships
- Product knowledge
Minimum Requirements:
Experience:
- Minimum 1 years’ retail experience
Qualifications:
Additional Requirements:
- Retail administration disciplines
- Stock & cash management
- Product knowledge
- Sales knowledge and selling skills
- Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
- Numerical ability
Competencies:
- Minimising Risk
- Meeting Deadlines
- Planning & Organising
- Thinking Analytically
- Building Relationships
- Attention to Detail
- Understanding Others
- Influencing Others
go to method of application »
Main Purpose:
To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.
Key Performance Areas:
Cash control
- Perform cash desk function
- Cash control and banking processes are followed daily
- 0 cash variances maintained
- Manual transactions accurately recorded
Stock Control
- Stock management processes are followed daily
- Customer orders are followed up
- Weekly stock counts are conducted accurately
- Store room department in good condition
- Shoe pairing exercise is completed weekly
Customer Service
- Provide excellent customer service
- Internal & external customer relationship building
- Maintain good customer relationships
- Product knowledge
Minimum Requirements:
Experience:
- Minimum 1 years’ retail experience
Qualifications:
Additional Requirements:
- Retail administration disciplines
- Stock & cash management
- Product knowledge
- Sales knowledge and selling skills
- Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
- Numerical ability
Competencies:
- Minimising Risk
- Meeting Deadlines
- Planning & Organising
- Thinking Analytically
- Building Relationships
- Attention to Detail
- Understanding Others
- Influencing Others
Method of Application
Use the link(s) below to apply on company website.
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