Current Jobs at Capitec Bank

Purpose Statement

• To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience
Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
• Significant experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1-2 years managerial /leadership experience
• 1-2 years managing a small business centre 

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge
Minimum:

• Principles and practices of business economics and the current business economic environment. 
• Customer relationship management (CRM) principles and techniques
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). 
• Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Able to extract, analyse and apply CRM insights to influence the client management approach and strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills

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About The Role/Team

• We’re a hands-on engineering team building the tech behind modern banking. With dedicated teams focused on new features, day-to-day operations, and shared services - plus an enablement team driving future improvements - collaboration and innovation are at the heart of what we do. 
• As a Test Automation Engineer, you’ll work alongside our Java Software Engineers to build and run smart, automated tests. You'll help shift us further into automation, ensuring our APIs, databases, and event-driven systems are fast, reliable, and ready for what’s next.  

What We Are Looking For

• 3 – 5 years of Quality Assurance (QA) testing experience in a business environment . 
• Hands-on experience with test automation.  
• Strong backend testing experience, and a working knowledge of front-end testing to support basic frontend testing efforts.  
• Strong understanding of end-to-end testing processes.  
• Able to assess the impact of software changes across systems.  
• Solid knowledge of the full Software Development Lifecycle (SDLC). 
• Understands common software faults and how to identify them. 
• Exposure to a variety of software domains and applications under test.  
• Applied best practices in software/hardware testing and Software Quality Assurance (SQA).  
• Proficient in test reporting, defect tracking, and follow-up processes. 
• Experience in a Financial/Banking Systems environment is ideal.   
• A proactive self-starter who adapts easily and thrives in dynamic, growth-focused environments . 

Education

• A relevant tertiary qualification in Software Testing (minimum). 
• Software Testing - Foundation Level through the International Software Testing Qualification Board (ISTQB) is ideal.

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Purpose Statement

• To support the Special Projects Team in the Cash, Supply Chain and Properties Management Division in the execution of innovative solutions that stretches across multiple areas of the business, which will reduce risk exposure and increase the uptime of services.
• To ensure solutions are fully integrated into the business-as-usual functions of the bank and monitor and maintain solutions to ensure maximum return on investments.

Experience
Minimum:

• 3 years of engineering experience within the built environment
• Any relevant experience in processing systems, processes, procedures and support in a similar environment
• Proven experience in data analytics, root cause analysis
• Proven experience in solution design and implementation

Ideal:

• 4+ years of relevant experience in engineering within the built environment.
• 4+ years of relevant experience in engineering and project management in construction projects
• Experience in data visualisation and trend analysis
• Experience in project costing, construction and budgeting

Qualifications (Minimum)

• Bachelor's Degree in Engineering - Civil

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Project Management

Knowledge
Minimum:

• Translate non-technical requirements into technical requirements
• Create concept designs
• Root cause analysis
• Deduce probable root causes from limited data/knowledge

Ideal: 

• Data and trend analysis
• General knowledge of construction, power, networks, hardware and software
• SAP or related Enterprise Management Systems (procurement)

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Problem solving skills

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About the role:

• As the UX Lead for client engagement, you will have ownership of and will be accountable for leading the execution of user experience design, plans, artifacts and objectives and drive design excellence across traditional and digital engagement channels within the client engagement product line, providing technical expertise and mentorship whilst ensuring user- centred solutions that align with business objectives and elevate the overall customer experience through strategic design leadership and cross-functional collaboration. 

Our Ideal Candidate Has:

• 6+ years UX design with a proven track record of leading complex design projects 
• Demonstrated experience providing functional leadership and mentoring of design teams and collaborating effectively with cross-functional stakeholders 
• Proven UX UI experience across design, writing researching and delivery. 
• Strong experience in planning, conducting, and synthesising user research to inform strategic design decisions 
• Deep knowledge and understanding of UX/UI of principles

Key Responsibilities

• User Research and Strategy
• Design Leadership and Execution
• Cross-Functional Collaboration and Influence
• Professional Growth and Design Excellence 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification

Conditions of Employment

• Clear criminal and credit record

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About the role:

• Capitec is establishing a Centre of Excellence to provide governance, controls, and supplemental skills for our product teams. We are looking for a Senior Salesforce Developer to join our cross-functional team dedicated to the full software development lifecycle. You will design, develop, test, deploy, maintain, and enhance complex software systems and applications, ensuring scalability, performance, and future requirements. You will also guide and support developers and stakeholders in scoping, progress, status, and resolution of engineering problems.

Our ideal candidate has:

• Grade 12 or Equivalent
• Undergraduate Degree (Preferred)
• Relevant Salesforce Certifications
• At least 6 + years of experience in developing Salesforce solutions
• 6+ years’ proven experience in both front- and back-end software development, project delivery and implementation (in relevant development technologies/language). Experience with modern front-end and back-end frameworks and technologies
• Experience with Omni Script, Apex, Flow, or Lightning Web Components
• Salesforce Financial Service Cloud or Services Cloud

Skills:

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills
• Planning, organising and coordination skill

Knowledge:

• Is able to apply expert knowledge and develop others understanding of the following:
• Salesforce Financial Service Cloud
• Salesforce Services Cloud
• Salesforce Data Cloud
• Salesforce Marketing Cloud
• DevOps and IT systems development processes (SDLC)
• Application development
• Advanced programming concepts
• Advanced algorithms and data structures
• Design Patterns
• Version Control
• Testing practices
• Database systems and query optimization (e.g., SQL, NoSQL).
• RESTful API design and integration.
• Cloud computing platforms and services (e.g., AWS, Azure).
• Advanced Microservice and event driven architectures
• Deployment using Kubernetes and containerization
• Responsive design principles
• Browser compatibility issues and performance optimisation.
• Front-end build tools and package managers

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About the role:

• In this role, you’ll take the lead in engineering and automating Capitec’s hybrid cloud infrastructure. As a senior Systems Engineer, you will design, build, and support scalable and secure server and storage solutions—while driving automation initiatives across environments using Ansible, Terraform, and other tools. You’ll play a key part in ensuring infrastructure is resilient, future-ready, and aligned with Capitec’s digital transformation goals.
• You’ll also be a technical mentor and role model to other engineers, helping shape how we do infrastructure through collaboration, knowledge sharing, and thought leadership.

Our ideal candidate has:

• 8+ years of hands-on experience in enterprise infrastructure, cloud (especially AWS), and automation

Expertise in:

• AWS, Ansible, Terraform, Git,
• Python, PowerShell, Bash
• VMware, Windows & Linux servers, Storage solutions
• A relevant IT degree or diploma is preferred, but practical experience and certifications in AWS, automation, or Linux are just as important
• Strong troubleshooting skills and a proactive, solution-oriented mindset
• A passion for learning, leading, and improving systems and processes

What you’ll love about the role:

• Strategic influence: You’ll help shape the future of Capitec’s hybrid cloud environment
• Cutting-edge tech: Get hands-on with AWS, automation tools, and modern infrastructure approaches
• Team impact: Work in a collaborative, values-driven team that thrives on innovation and shared success
• Career growth: Develop in a fast-paced environment with meaningful opportunities

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

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About the role

• The SAP HCM Business Analyst will drive HR process optimisation and digital transformation by aligning business needs with system capabilities. Working closely with HR teams, this role focuses on mapping, analysing, and enhancing HR processes to ensure scalable, fit-for-purpose solutions. Prior experience with SAP HCM or SuccessFactors is essential to effectively navigate and improve our existing HR systems landscape.

Education (Minimum)

• A relevant tertiary qualification in Business Analysis

Minimum Experience

• Formal qualification or Business Analysis diploma
• 5+ years working experience as a BA in a wide variety of situations, contexts and complexities. Must be capable in using a variety of techniques and completing business analysis tasks independently.
• Internal: Completion of BA School of Learning Level 4
• Proven experience working in HR environments and understanding HR processes.
• Proven experience as a Senior Business Analyst with a strong background in HR systems, particularly SAP HCM or SuccessFactors. Familiarity with HR processes and systems is essential.
• Previous experience with Oracle HR systems will also be considered.
• Functional and business process design 
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration 
• Project Management principles and relevant development lifecycle experience 
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

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Purpose Statement

• To provide strategic technical direction and manage multiple technical teams responsible for the technical delivery of the full product lifecycle; all product features and support and maintenance related tasks in respect of the product
• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.

Experience
Minimum:

• At least 5 years’ experience in software development management

Experience of:

• Leading and working in an agile development environment
• Crafting roadmaps
• Managing a budget
• Using technical skills to support and guide a technical team
• To establish priorities and successfully manage deliverables
• Utilizing communication and relationship management skills to engage with stakeholders
• Using leadership to influence in other areas.

Qualifications (Minimum)

• Bachelor's Degree in Commerce or Information Technology - Computer Science

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce or Information Technology - Computer Science

Knowledge
Minimum:

• Functional knowledge particular to the product (e.g. Credit or App)
• People management and development practices and principles
• Stakeholder management
• Budgeting and accounting principles
• Business analysis and design
• Project Management principles and methodologies 

Ideal:

• Banking industry
• Central Collections environment 
• Capitec Bank Systems Environment
• Capitec Bank Business Model
• Agile development principles
• Systems Development Life Cycle (SDLC)

Skills

• Communications Skills
• Decision making skills
• Influencing Skills
• Interpersonal & Relationship management Skills
• Negotiation skills

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About the role:

• To serve as a strategic Business Analyst who can define clear problem statements, collaborate effectively with stakeholders across the business, and drive the discovery and implementation of optimal solutions. This role is responsible for capturing and organizing corporate knowledge to ensure accessibility and reusability, supporting change initiatives, and enabling continuous improvement. The ideal candidate is a self-starter with strong analytical capabilities, comfortable engaging with business teams, and knowledgeable in business analysis practices (aligned with IIBA standards). While not required to code, the candidate should be willing to learn and work with modern tools such as AWS and APIs, and be capable of writing integration specifications to support technical and business alignment. 

Experience

• 5-7 years working experience as a BA in the financial  industry.
• Must be capable in using a variety of techniques and completing business analysis tasks independently.
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design   
• Communication and translation of information across business and technical environments (Interface between business and Technology)  
• Design of evidence-based best practice solutions Stakeholder engagement and collaboration   
• Project Management principles and relevant development lifecycle experience   
• Agile development lifecycle principles and experience Understanding of systems and the Systems Development Life Cycle (SDLC) 

Minimum Skills Required:

• Confluence 
• Jira
• Agile
• Business process modelling
• Stakeholder engagement  
• Resourcefulness  
• Flexibility
• Living Capitec’s CEO Values (Client Focused, Leading with Energy, Taking Ownership)

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology

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About the role

• As a CX Specialist, you will get to leverage your deep subject matter expertise and research to shape the integration of CX standards within the product development lifecycle, applying Design Thinking principles along the way. You'll work independently, making decisions and taking ownership of end-to-end delivery—including insights, design, measurement, and experience testing—of complex CX solutions. These efforts will align with business objectives, product and CX strategies, and core brand principles.

Key Performance Areas:
Promote CX and brand standards

• Work with Leads and Management and provide operational input towards the development and implementation of CX standards.
• Promote CX brand standards during interactions with stakeholders.
• Where relevant, ensure junior specialists adhere to CX standards.

Client insights

• Conduct research on CX trends and best practice to contribute towards the formulation of CX standards and strategies.
• Work with Leads and apply experience and subject matter expertise to develop a framework and voice of client (VoC) programme which will successfully enable insights into client experiences, client journeys and client interactions to deliver on current, unmet and future needs.
• Assume end-to-end responsibility for the design and implementation of diverse methodologies for the collection of client insights pertaining to behaviours, preferences, needs, drivers, pain points, mindset and values, expectations and experience feedback.
• Conduct research on client needs to inform and enhance CX solutions.
• Share knowledge with stakeholders and team members to enhance the overall CX capability in Capitec.

Client journey design

• Engage with stakeholders and gain an understanding of business problems.
• Represent the voice of the client, and translate business problems and requirements into problem statements, research specifications and CX solutions.
• Assume ownership for designing CX elements for tactical and strategic projects during the Design Thinking cycle.
• Incorporate insights from CX data and identify enhancement opportunities in products and services.
• Design cohesive, impactful and functional client journeys in line with business strategies and technical specifications.
• Facilitate Client Journey design workshops.
• Where required, assume ownership for sections of CX projects.
• Support the Lead with compiling CX related reporting.

Measurement and experience testing

• Independently execute data selection methodologies and initiatives to effectively gather information that ensures a deep understanding of clients’ experiences in relation to their expectations.
• Responsible for delivering analytical insights that identifies client and market trends, what is being done well, where the service or product gaps are.
• Develop and contract data collection strategies with other Departments within Capitec e.g., call centre, social media.
• Work with product development teams to incorporate inputs and to inform design and continuous improvement efforts and sprints.

Experience
Minimum

• 4-6 years in a Client Experience Environment
• Proven experience in applying CX principles
• Proven experience in developing, maintaining and enhancing CX elements.
• Client journey and process mapping

Qualifications (Minimum)

• A relevant tertiary qualification

Knowledge
Minimum:

• Client Experience principles and practices
• Service design principles
• Research methodologies and application
• Data analysis and measurement methodologies
• Facilitation and stakeholder management
• Design Thinking principles
• Consumer psychology / Behavioural psychology

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Planning, organising and coordination skills
• Problem solving skills
• Analytical Skills
• Attention to Detail
• Communications Skills
• Planning, organising and coordination skills
• Problem solving skills

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About the role

• As a Postilion SDK Developer in Capitec’s Payments Transaction Switching team, you’ll be at the forefront of South Africa’s largest digital banking revolution. This isn’t just a development role — it’s a chance to engineer the heartbeat of real-time financial transactions that millions rely on daily. 
• You’ll harness the power of the ACI Postilion SDK to craft custom modules that drive secure, lightning-fast card and EFT switching. Your work will directly shape the performance, resilience, and innovation of Capitec’s core payment infrastructure. 
• This is a high-impact, high-visibility opportunity where you’ll collaborate with top-tier architects, analysts, and developers to deliver cutting-edge solutions that redefine how banking works — and ensure Capitec remains at the forefront of modern, secure banking not just for today, but for the future 

Our ideal candidate has:

• A relevant IT qualification or degree 
• 4+ years’ hands-on development experience using the ACI Postilion SDK (Realtime or Office) 
• Strong development skills in Java  
• Practical understanding of ISO8583 message protocols 
• Exposure to card transaction flows, EFT, ATM/POS integration, and EMV standards 
• Experience working with cryptographic tools and HSMs (e.g., MACs, 3DES, DUKPT key management) 
• SQL proficiency (SQL Server, PostgreSQL, or similar) 
• Familiarity with Agile software development and DevOps principles 
• Clear, concise communication and strong problem-solving abilities 

Purpose Statement

• The level II Software Engineer plays an integral part in a cross-functional team dedicated to the full software development lifecycle, from concept, to development to deployment and ultimately operating of each product. At this level, Software Engineers are responsible to design, develop, test, deploy, maintain and enhance software systems and applications based on specifications, while adhering to established standards. They translate requirements from the business or technical analyst and actively participate with the delivery team in design and problem-solving.
• The Back-end Software Engineer plays a crucial role in building solutions that offer optimum performance, reliability, and scale. They are responsible for writing and testing code for the development of the server-side components that power the application's functionality

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge and Experience
Experience:

• 3+ years’ proven experience in back-end software development, project delivery and implementation (in relevant development technologies/language). Experience with back-end frameworks and technologies

Knowledge: 

• Is able to apply advanced knowledge of the following:
• IT systems development processes (SDLC)
• Application development
• Advanced programming concepts
• Advanced algorithms and data structures
• Design Patterns
• Version Control
• Testing practices
• Database systems and query optimization (e.g., SQL, NoSQL).
• RESTful API design and integration.
• Cloud computing platforms and services (e.g., AWS, Azure).
• Advanced Microservice and event driven architectures
• Deployment using kubernetes and containerisation

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills