Current Jobs at Development Bank of Southern Africa (DBSA)

Job Description    

• The purpose of this role is to provide senior technical leadership, subject-matter expertise and operational oversight for DBSA’s audiovisual (AV), unified communications (UC), hybrid meeting and event technology environments. The role is accountable for the planning, design, implementation, support, optimisation and governance of AV solutions across meeting rooms, boardrooms, auditoriums, collaboration spaces and strategic engagements, ensuring reliable, secure, accessible and high-quality user experiences. Where approved by DBSA, the role may also provide or coordinate AV support for external DBSA-hosted or DBSA-supported engagements, subject to business priority, capacity and agreed service levels.

Key Responsibilities    
Audio Visual Planning and Design

• Proactively assess the current state of AV and UC environments and develop remediation and optimisation strategies.
• Evaluate emerging AV and UC technologies and recommend adoption strategies aligned to business and digital transformation objectives.
• Define and implement AV standards, governance frameworks, security controls, and lifecycle management strategies in alignment with ICT policies.
• Lead the design and architecture of integrated AV and UC solutions across meeting rooms, boardrooms, auditoriums, and collaboration spaces.
• Provide input into AV and UC roadmaps aligned with enterprise digital strategy.
• Participate in budgeting, business case development, and procurement processes, including drafting technical specifications and evaluation criteria.
• Engage with business stakeholders to understand requirements and translate them into effective AV solutions.
• Contribute to strategic ICT projects and digital transformation initiatives.
• Conduct research and analysis on industry trends, AV innovations, and best practices to drive continuous improvement.
• Assist in procurement processes by preparing technical documentation, specifications, and evaluation inputs.

Audio Visual Implementation and Operations

• Lead the setup, configuration, integration and support of AV equipment including microphones, speakers, projectors, displays, cameras, and control systems for collaboration platforms and hybrid meeting technologies.
• Oversee the operation of AV systems during meetings (including hybrid), conferences, and events, ensuring optimal audio and video quality.
• Ensure comprehensive pre-event testing, system validation, and readiness assurance.
• Plan, coordinate and deliver AV support for approved external DBSA-hosted or DBSA-supported events, including stakeholder briefings, conferences, hybrid broadcasts and off-site engagements, in line with agreed service levels and governance requirements.
• Support the evaluation, piloting, and rollout of new AV technologies and solutions.
• Ensure seamless integration of AV with collaboration platforms such as Microsoft Teams Rooms, Zoom Rooms and general digital workplace tools.

Maintenance, Support and Troubleshooting

• Provide advanced diagnostics and resolution of AV system faults with minimal business disruption.
• Establish and manage preventative maintenance programmes and system health checks.
• Serve as a key escalation point and liaison with external AV service providers and support partners.
• Manage AV service continuity, incident escalation, root-cause analysis and post-event review processes to improve reliability and user experience.
• Lead planning and execution of AV system upgrades, refresh cycles, and lifecycle management.
• Maintain comprehensive documentation repositories for AV systems, configurations, and integrations.
• Ensure AV environments comply with ICT security standards and governance frameworks.
• Collaborate with Infrastructure, Security, and Facilities teams to ensure system reliability and physical security of AV assets.
• Support executive and board-level engagements requiring high-end AV support.

Mentorship & Training

• Provide technical leadership and mentorship to AV specialists, analysts, and junior resources.
• Develop and deliver training programmes for end-users and technical teams on AV and UC systems.
• Maintain and update training materials, user guides, and knowledge repositories.

Stakeholder Management, Governance and Reporting

• Contribute to ICT governance processes, including preparation of committee submissions, reports, and presentations.
• Monitor system performance, generate reports, and identify opportunities for optimisation and cost efficiency.
• Participate in customer satisfaction initiatives and recommend service improvements.
• Collaborate across teams to enhance service delivery, operational efficiency, and business outcomes.
• Provide inputs and prepare presentations and reports in preparation for engagements.
• Serve as a contact point and liaison with internal and external stakeholders.
• Define service catalogues, engagement criteria and operating procedures for internal and external AV support requests, including prioritisation, approvals, resourcing, risk management and reporting.

Key measurements of output

• AV and UC platforms achieve agreed availability, reliability and incident-resolution service levels for business-critical meeting and event spaces.
• Planned preventative maintenance, room health checks, lifecycle refreshes and configuration updates are completed on schedule.
• Strategic internal and approved external DBSA events are delivered successfully with minimal technical disruption, documented readiness checks and post-event reviews.
• AV solutions, documentation, support processes and vendor deliverables comply with ICT governance, security, accessibility and operational standards.
• Stakeholder satisfaction, user adoption and continuous-improvement actions demonstrate measurable enhancement of AV service quality.
• AV inventory, asset records, standard operating procedures, risk logs and knowledge articles are current, accurate and accessible to authorised stakeholders.
• The list of key measurement outputs is not exhaustive; each unit will have performance agreements in place with Analysts.

TECHNICAL COMPETENCIES

Detail Orientation

• Reviews all relevant information or aspects of a situation before taking action or making a decision.
• Pays close attention to details that are important to others to make sure they are right.
• Verifies that work has been completed according to the standards and procedures.

Planning and Organising

• Uses time management procedures effectively.
• Can exercise independent judgement regarding all planning and organising issues.
• Plans and manages multiple priorities and deadlines.

Computer Literacy

• Consistently uses relevant office software products such as word-processing, spreadsheet, presentation, and email packages to an acceptable standard for the job.
• Adapts method of working to accommodate changes in technological developments.

Verbal Communication

• Able to explain procedures or familiar concepts, adapting the words or explanation to suit the person or the situation.

IT Security

• Demonstrates awareness of security requirements.
• Demonstrates awareness of privacy requirements and standards.
• Understands concepts of IT security and its application to computer systems architecture.

IT Support

• Identifies end-user / customer needs and expectations.
• Responds to basic troubleshooting requests efficiently and effectively.
• Refers complex questions to a higher decisionmaking level.
• Meets end-user/customer needs in a respectful, helpful and responsive manner.
• Provides advanced AV/UC escalation support, applies structured incident and problem management disciplines, and communicates clearly with executive users and external stakeholders during time-sensitive events.

*The KPA’s, competencies and relationships listed in this document are not exhaustive, and the incumbent will be expected to undertake additional duties within their capacity to meet the needs of business and/or the business unit.

Expertise & Technical Competencies    
Minimum Qualification

• A Bachelor’s Degree or National Diploma in Information Technology, Computer Science, Audio Engineering, Electronics, Digital Media Technology, Broadcast Technology or a related technical field.

Minimum Experience

• A minimum of 8 years’ relevant experience in audiovisual, unified communications, broadcast/event technology, ICT infrastructure support or a related technology environment, including at least 3 years in a senior specialist, lead technician, project lead or escalation role.
• Proven experience designing, implementing, supporting and optimising AV/UC solutions for boardrooms, meeting rooms, auditoriums, hybrid events and executive engagements.
• Advanced troubleshooting experience across audio, video, control, networked AV, cabling, collaboration platforms and end-user device integration.
• Experience coordinating vendors, contractors and managed service providers, including technical specifications, service reviews, incident escalation and quality assurance.
• Experience supporting high-profile internal and external events, including pre-event planning, live technical support, contingency planning and post-event reporting.
• Experience developing standard operating procedures, asset records, support documentation, end-user guides and continuous-improvement actions.

Deadline:3rd November,2026

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Job Description    

• Provide end-to-end administrative support, consolidate reports and maintain the records management system for the unit.

Key Responsibilities    
General Administration

• Provide administrative support to the unit:
• Manage day-to-day administrative activities
• Manage diaries and arrange meetings
• Organise refreshments when required for meetings
• Make logistics arrangements for internal and external engagements
• Take minutes, distribute for inputs and follow up on actions required
• Perform administrative duties including typing and editing of reports, confidential correspondence and general documentation, filling, faxing, photocopying, and administrative work.
• Perform secretariat functions for the internal committees that are part of the unit structures, ensuring compliance with governance prescripts.
• Draft, format, and proofread correspondence, reports, presentations, and other documents.
• Coordinate and assist in the preparation of cluster/unit submissions to the board, business review, management committees, and ad-hoc resolutions from division-specific committees (secretariat).
• Administer the local and international travelling arrangements and the processing of claims for the units.
• Attend to general queries made to the Head and team members, answer and screen incoming calls.
• Support ongoing team projects by updating trackers, following up on deadlines, and organising documentation.
• Administer procurement processes and facilitate the submission and processing of invoices and claims.
• Coordinate, collate and assist in the preparation of reports and presentations for unit submissions.
• Coordinate internal audit and monitoring activities, including periodic review of the division and units.
• Manage office supplies, stationery, and equipment, ensuring stock availability.
• Collaborate with the events unit to coordinate plans for external stakeholders’ events.
• Assist with processing invoices, purchase orders, travel requests, and claims.

Reporting and Database Administration

• Assist in the coordination/preparation and alignment of unit/s balanced scorecard (BSC), and track and monitor plans to provide reports to the team.
• Coordinate the preparation of the divisional/unit budgets and monitor the spending together with the budget owner.
• Undertake project management tasks and provide project administration support on allocated projects.
• Prepare and present reports concerning activities, expenses, budgets and other items affecting the division/unit.
• Develop and maintain an advanced record-keeping (manual/electronic) and filing system to ensure an updated central repository and database for unit documents.
• Coordinate service providers’ database administration to ensure a central repository of information on service providers.
• Maintain updated contact lists, distribution lists, and team databases
• Undertake other administrative duties as assigned, from time to time.

Key measurements of outputs:

• Timeous and efficient team administration support.
• Quality of presentations and reports.
• Management of budget, including operational expenses.
• Documents generated accurately.
• Minimal errors with regard to administration.
• Effective record-keeping management and retrieval systems.

Expertise & Technical Competencies    
Qualifications

Minimum Requirements

• Bachelor’s Degree in Office Administration, Project Management or Business Administration.

Desirable Requirements

• Postgraduate Degree in Business Administration, Economics, Finance or Project Management.
• SAP Procurement experience.

Experience

Minimum Experience

• A minimum of 5 years’ experience in providing administrative support to Teams.
• Experience in communicating (verbal and written) and drafting reports and presentations for Executives and Board level.
• Experience in coordinating, consolidating and tracking cross-functional projects and stakeholder engagements.
• High proficiency with Microsoft Office (MS-Word, MS Excel (at an advanced level of proficiency), MS PowerPoint, MS Outlook).

Desirable Experience

• Experience in the banking and/or financial services sector.

Deadline:6th November,2026

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Job Description    

• The purpose of the Client Solution Specialist role is to design and structure innovative and alternative financing solutions that enable municipalities to become investment-ready for infrastructure finance and development projects. The role focuses on origination support, strategic advisory, financial structuring, stakeholder engagement, and partnership development to strengthen municipal capability, expand financing options, and accelerate sustainable infrastructure delivery.

Key Responsibilities    
Deal Origination

• Support origination initiatives with a strong focus on financial structuring, transaction advisory, and solution design.
• Engage municipalities to understand financial, institutional, and operational challenges, co-creating tailored financing and capability solutions.
• Conduct early-stage risk assessments to identify financial, operational, institutional, and implementation risks and develop appropriate mitigation strategies.
• Identify and assess municipal infrastructure projects with potential for alternative and blended financing.
• Prepare high-quality inputs into funding proposals, concept notes, and investment memoranda.
• Establish and manage strategic partnerships with DFIs, commercial financiers, donors, development agencies, and private-sector partners to expand financing options.

Product Development

• Design and implement innovative financing solutions tailored to municipal contexts, including blended finance, concessional funding, guarantees, and risk-sharing mechanisms.
• Develop and refine financial products and instruments addressing municipal infrastructure funding gaps.
• Benchmark product offerings against global best practices in municipal and infrastructure finance.
• Pilot and evaluate new financing instruments, funding models, and advisory frameworks.
• Align product development initiatives with regulatory, institutional, and development mandates.
• Structure innovative financing and investment solutions that enhance bankability and affordability of municipal infrastructure projects.
• Collaborate with legal and technical teams to ensure feasibility and compliance, to ensure alignment of products with regulatory and institutional frameworks.
• Present structured solutions to internal committees and external partners for approval and funding mobilisation.

Infrastructure Finance and Financial Structuring

• Develop and analyse cashflow forecasting models for municipal infrastructure transactions.
• Assess municipal financial sustainability, affordability, creditworthiness, and funding capacity.
• Structure financing solutions aligned with municipal revenue streams, grant allocations, borrowing capacity, and fiscal constraints.
• Structure funding solutions incorporating bilateral, syndicated, blended finance, and public-private funding arrangements.
• Design innovative funding structures utilising capital grants as catalytic capital to leverage private investment.
• Develop financing models that crowd in commercial financiers, institutional investors, DFIs, and development partners.
• Prepare investment memoranda, concept notes, funding proposals, and strategic recommendations for internal and external stakeholders.
• Structure project finance and corporate finance transactions to support municipal infrastructure delivery.
• Evaluate and recommend suitable financial instruments including:
• Blended finance structures
• Guarantees
• Credit enhancement facilities
• Risk-sharing mechanisms
• Concessional funding arrangements
• Special purpose funding vehicles
• Present structured transactions to internal committees, funders, investors, and strategic partners for approval and funding mobilisation.

Monitoring and Evaluation

• Monitor transaction execution, financial performance, and compliance with agreed terms.
• Support municipalities in strengthening financial management, governance, and project delivery capacity.
• Measure and report on development outcomes, sustainability indicators, and programme impact.
• Facilitate knowledge sharing, lessons learned, and continuous improvement across the programme.

Relationship Management and Business Development

• Develop and maintain strong relationships with municipal clients, government departments, DFIs, commercial banks, donors, and implementing partners.
• Identify partnership opportunities that expand infrastructure financing options and increase funding mobilisation.
• Build and maintain strong relationships with Municipal stakeholders, global and regional private businesses, banking and multilateral partners and government officials to further develop specific investment opportunities.
• Manage relationships at various levels with the relevant project stakeholders, partners, and lead promoters, in accordance with the project’s development objectives.
• Ensure continuous communication with DBSA-funded project clients to support the division’s monitoring function.

Undertake other tasks as assigned by the line manager, from time to time.

Key Measurements of Outputs

• Number and quality of bankable municipal transactions structured.
• Value of funding mobilised through alternative financing solutions.
• Success rate of investment approvals and financial close.
• Strength and effectiveness of strategic partnerships.
• Client satisfaction and development impact.

Expertise & Technical Competencies    
Minimum Qualification

• A Post-Graduate Degree in Finance, Business (such as an MBA), Accounting, Engineering, Economics, or related.

Minimum Experience

• A minimum of 10 years’ relevant work experience in infrastructure finance, municipal finance, public finance, development finance, investment advisory, or transaction structuring environments.
• In-depth knowledge and understanding of municipal finance, intergovernmental relation (IGR) framework (including Provincial borrowing frameworks), local government fiscal framework, especially grant framework, municipal governance and revenue systems.
• Proven experience in financial structuring, alternative finance, blended finance, and transaction advisory.
• Demonstrated experience in municipal engagement, stakeholder management, and partnership development.
• Experience in developing new business strategies and opportunities to create a pipeline of development impact projects, ensuring deal flow and bankability.
• Comprehensive knowledge of the complex public sector financial and regulatory environments, including PFMA and MFMA.
• In-depth knowledge and understanding of the infrastructure market and the Municipal landscape.
• Demonstrable experience in identifying client challenges and playing an active part in finding innovative solutions.

Desirable Requirements

• Experience in securing infrastructure investment deals in the public sector/municipalities.
• Strong networks and relations with clients, global and regional private investors and banks to identify and source viable projects/investments.

Deadline:5th November,2026