Current Jobs at NTT Ltd.

Your day at NTT DATA

• The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients.
• This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.
• This role works towards professional to expert level certification, whilst at the same time developing business knowledge

Key responsibilities:

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Academic Qualification and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in Networking technologies such as Cisco CCNP
• Aruba ACSP or ACP would be advantageous
• F5 BIG-LTM 301A&B would be advantageous
• Cisco Meraki Solutions Specialist would be advantageous
• Cisco Dev Net certification preferred.

Required experience:

• Minimum 6–8-years implementation experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Seasoned experience in diagnosis and troubleshooting
• Cisco Routing, Switching and Wireless skills are essential.
• Cisco Meraki Routing, Switching, Wireless & SDWAN
• Cisco Viptela SDWAN would be advantageous
• Cisco Datacentre – Nexus would be advantageous
• Cisco Catalyst Centre would be advantageous
• Aruba Routing, Switching and Wireless would be advantageous
• Aruba Central would be advantageous
• Aruba ClearPass would be advantageous
• F5 Big – IP Server Load Balancing would be advantageous
• InfoBlox DDI(IPAM) would be advantageous
• Ekahau – Wireless surveys would be advantageous

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Your day at NTT DATA

• As a Security Technical Architect at NTT DATA, you'll design robust security architectures that safeguard our systems, applications, and infrastructure. Working closely with cross-functional teams, you'll integrate security requirements throughout the system design and development lifecycle, ensuring our technology solutions are secure, compliant, and industry-leading.
• On a day-to-day basis, you'll be viewed as a trusted technical advisor, collaborating with developers, engineers, and project managers to embed security into every project. Your expertise in secure coding practices, network security, identity and access management, DATA protection, and other security domains will be instrumental.
• You'll play a pivotal role in evaluating and selecting security technologies, creating and enforcing security policies, and leading incident response activities. By setting technical standards and providing pre-sales technical support, you'll help define how our solutions meet client objectives and regulatory requirements.
• Your role extends to managing client proof-of-concept initiatives and ensuring a smooth transition from proposed solutions to delivery. You'll document executive summaries, statements of work, and network diagrams, oversee pricing formats, and validate proposals, making you a key player in bringing security-focused projects to life.

To thrive in this role, you need to have:

• Deep knowledge of security domains: network security, application security, cloud security, DATA protection, identity and access management, cryptography, and secure coding.
• Proficiency in enterprise architecture principles and frameworks (e.g., TOGAF).
• Understanding of security regulations, standards, and frameworks (e.g., ISO 27001, NIST, PCI dSS).
• Hands-on experience with security technologies and tools (e.g., firewalls, intrusion detection/prevention systems, SIEM, vulnerability scanners, secure coding analysis tools).
• Experience in a large-scale, multinational technology services environment.
• Excellent analytical and problem-solving abilities for assessing risks and analysing security issues.
• Strong client engagement skills and technical consulting aptitude.
• Ability to collaborate and communicate effectively with team members.
• Bachelor's degree in IT, computer science, or a related field.

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Your day at NTT DATA

• As a Data Centre Managed Services Engineer (L3) at NTT DATA, your primary role will be to provide exceptional service to our clients by proactively identifying and resolving technical incidents. You will ensure that client infrastructure is configured, tested, and operational, leveraging your deep technical expertise to solve complex problems and enhance our service quality.
• Part of your Responsibilities will entail leading a team and having pre-emptive service incident resolution, product reviews, and operational improvements. You will manage high-complexity tickets, perform advanced tasks, and provide diverse solutions while ensuring zero missed service level agreement (SLA) conditions. Your role will also involve mentoring junior team members and working across various technology domains such as Cloud, Security, Networking, and Applications.
• You will conduct necessary checks, apply monitoring tools, and respond to alerts, identifying issues before they become problems. Logging incidents with the required level of detail, you will analyse, assign, and escalate support calls. Additionally, you will proactively identify opportunities for optimization and automation, ensuring continuous feedback to clients and affected parties.
• Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts.
• You will engage with third-party vendors when necessary and keep systems and portals updated as prescribed. As a senior engineer, you will coach L2 teams on advanced troubleshooting techniques and support the implementation and delivery of projects, disaster recovery functions, and more, ensuring all actions adhere to client requirements and timelines.

Job Description
Key Roles and Responsibilities:

• Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational
• Performs necessary checks, apply monitoring tools and respond to alerts
• Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail
• Assists in analysing, assigning, and escalating support calls
• Investigates third line support calls assigned and identify the root cause of incidents and problems
• Reports and escalates issues to 3rd party vendors if necessary
• Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
• Proactively identifies opportunities for work optimization including opportunities for automation of work
• Coaches L2 teams for advance technical troubleshooting and behavioural skills
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
• May work on implementing and delivering Disaster Recovery functions and tests

Knowledge, Skills and Attributes:

• Ability to communicate and work across different cultures and social groups
• Good organizational and team management skills.
• Good communication skills – both verbal and written coupled with excellent ability to collaborate with internal stakeholders and external clients.
• Good time management, prioritization and delegation abilities.
• Good focus on client centricity.
• Highly focused on business outcomes.
• Ability to guide the team through transformational objectives set out by the business.
• Ability to work across different cultures and social groups.
• Ability to work well in a pressurized environment and adapt to changing circumstances.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)

Relevant certifications include:

• VMware certified Professional: Data Centre Virtualization
• VMware Certified Specialist – Cloud Provider
• VMware Site Recovery Manager: Install, Configure, Manage
• Microsoft Certified: Azure Architect Expert
• AWS Certified: Solutions Architect Associate
• Veeam Certified Engineer (VMCE)

Required Experience:

• Seasoned Managed Services experience handling complex cross technology infrastructure
• Team Lead experience is highly desirable.
• Seasoned experience required in Engineering function within a medium to large ICT organisation
• Seasoned working knowledge of ITIL processes
• Seasoned experience working with vendors and/or 3rd parties

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Your day at NTT DATA

• The Treasury Analyst is a seasoned subject matter expert, responsible for working within the broader Finance team and is responsible for analyzing and interpreting financial data.
• This role typically works with a variety of different types of information, including but not limited to accounting records, market indicators, economic reports and more, and uses this information to make predictions about future events or trends.
• This role may also be tasked with presenting their findings in an easy-to-understand format that can be easily communicated to other business stakeholders.

Key responsibilities:

• Reviews financial statements and conducts research on accounting principles to ensure accuracy of company records.
• Prepares financial reports such as profit and loss statements, cash flow analysis, and budgets for internal stakeholder use.
• Responds to questions from relevant business stakeholders about company performance or industry trends.
• Evaluates investment proposals to determine whether they meet an organizational goal.
• Assists with various accounting tasks.
• Recommends changes to accounting procedures / processes to improve efficiency.
• Assists in the development and implementation of new financial policies and processes.
• Performs research to identify potential investment opportunities or risks in different markets.

To thrive in this role, you need to have:

• Accounting skills to record and track financial transactions, prepare budgets, and analyze financial data.
• Ability to interpret financial data and make predictions based on data.
• Ability to communicate information to relevant stakeholders in a clear and understandable way (verbal and written).
• Ability to analyze data to interpret and draw conclusions from large amounts of data.
• Excellent problem-solving ability to enable finding solutions to complex problems.
• Ability to work independently or within a team.
• Ability to work under pressure to achieve project deadlines within the agreed timeframe(s).

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Finance, Accounting or Business Administration, or another related field.
• Relevant certification(s) such as Certified Treasury Professional (CTP), Chartered Financial Analyst (CFA), Certified Management Accountant (CMA) etc.

Required experience:

• Seasoned demonstrated experience in a similar role gained within a similar global information technology organization.
• Demonstrable track record of involvement in innovation, design thinking, client and employee experience transformation.