Current Openings at Absa Group Limited (Absa)

Job Summary

• To provide complex specialist advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist compliance expertise.

Job Description

• Stakeholder Relationship Mgmt: Continued pro-active stakeholder engagement and involvement on a business, regulator and industry level. | Business Enablement:: Ensure commercially sound Compliance guidance and support in respect of allocated regulatory requirements in a professional and helpful manner, always considering the potential alternatives within the rules and regulations applicable, endeavouring to find solutions to ensure compliance as well as the continuation of business | : | : | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an
• empowering climate within the team, sharing knowledge, experience, best practice and
• providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

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Job Summary

• To provide project management services and administration support, and to develop, maintain and enhance operational business relationships.

Job Description

• Project Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet |
• Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production |
• Meeting deadlines: Completes task timeously |
• Stakeholder management: Ensure that stakeholders are identified and engaged |Performing project-related administrative tasks such as maintaining project documents, completing project artefacts, view critical milestones and delivery dates, templates and tools (i.e. PlanEx, SAS MRM etc.) |
• Update and maintain teams boards, track and manage deliverables against plan, proactively manage and track model risk and controls |
• Facilitation of stand ups | Facilitation of key PM lead meetings | Involvement in planning, tracking and reporting of key projects |
• Clear and effective communication to manage expectations |
• Maintain PM and team administration systems e.g. co-ordinate meeting packs and agendas, meeting minutes, maintain admin folders on Team, leave schedule, team org chart and vacancies |
• Work with Senior PM to provide project administration support for large events and or meetings |
• Identify event requirements and proactively identify event solutions | Operationalize all event requirements (coordinate, manage & or design & implement various components of these) e.g. venue set up, décor, invitations and planning etc. Coordinate & manage logistics for meetings and events e.g. interact with internal & external stakeholders and providers to arrange venues, refreshments etc. |
• Coordinate all people related administration e.g. onboarding, offboarding, recruitment processes, resource management etc. |
• Identify & escalate team/stakeholder queries for resolution |
• Understand and manage model as well as project risks/risk events relevant to the role | Regular stakeholder engagement and follow-ups re open actions, drive this until resolution. |
• Maintain a desired level of quality in a service, by means of attention to detail. | Prioritize deliverables and complete tasks timeously | Coordinate invoicing, SAP payments & expenses | Assist with meeting pack creations and engagement with stakeholders to ensure quality packs are distributed as per SLA.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Optimise the profit and economic value of portfolios of Premium Business key account clients requiring high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients; 
• cross-sell to existing client base; 
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

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Job Summary

• To lead the portfolio management of the debt review portfolio for Absa and lead the industry representation on matters relating to debt review focusing on providing expert advice and drive best practices in the formulation and execution of debt review and collection strategies. This role requires deep understanding of risk management principles, portfolio analysis, and regulatory compliance, with a strong focus on optimizing returns and safeguarding the health of the debt review portfolio.

Job Description

Risk Management:

• Identify, analyze, and mitigate risks associated with the debt portfolio.
• Develop and implement risk management strategies to protect the portfolio from adverse market conditions.
• Stay updated on regulatory changes and industry best practices related to debt management.

Debt Review:

• Perform detailed analysis of individual debt cases to assess financial health and risk.
• Work with borrowers to review and restructure debt terms as necessary.
• Ensure timely and accurate documentation of all debt review activities and decisions.

Portfolio Management:

• Manage a portfolio of debt-related assets, including loans, bonds, and other fixed-income securities.
• Monitor the performance of the portfolio and implement strategies to optimize returns and mitigate risks.
• Conduct regular reviews and assessments of the portfolio to ensure compliance with financial regulations and company policies.

Reporting and Analysis:

• Prepare and present regular reports on portfolio performance, risk assessments, and market trends.
• Conduct financial analysis to support decision-making and strategy development.
• Use financial models and tools to forecast portfolio performance and evaluate potential investments.

Stakeholder and Relationship Management

• Coordinate and communicate collections activities with the respective BUs, Risk and Operations teams.
• Drive close collaboration with the Operations teams and instill a co-operative and conducive working relationship.
• Secure support from Collections and Recoveries Operations, Risk Teams, MI, Business teams, Finance, Product, Payments, Technology and HR to deliver collections programs.
• Participate in the BU Exco / Manco meetings to ensure adequate communication and understanding of senior managers in the BU around the analytics-based methodology used by Risk and decision-making, and the benefits thereof.
• Support the BUs to deliver impairment targets and Loan Loss Rates aligned with the forecasting by providing proactive analysis and guidance on how to manage credit risk within acceptable levels.
• Establish credit risk modelling and measurement procedures and systems.
• Review and report strategy performance and trends to the Retail Banking, Portfolio Quality Review Meeting, Retail Credit Risk Committee, Group Risk teams, and Product Teams.

People and Culture

• Builds and sustains a culture that aligns to Retail Banking and Risk’s aspirational colleague experience to deliver the target customer experience and financial performance.
• Ensure delivery of business goals by aligning Performance Development (PD) Plans of direct reports to the business goals.
• Instill a performance development culture through directing the PD process and adhering to the PD calendar.
• Pro‐actively identify development areas of direct reports and compile development plans to address them.
• Attract and retain talent, with the assistance from the HR Business Partner.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from HR.
• Identify team capabilities and develop a succession plan, with the assistance from the HR Business Partner.
• Effectively lead team members and ensure their efforts are recognized.
• Ensure execution of plans seeking to address employee related issues ‐ e.g. Colleague Engagement Survey (CES) action plans.

Control 

• Accountable for ensuring an optimal and complaint control environment within the product that appropriately balances collections activities and customer experience with the need to grow to achieve the financial ambitions and balance sheet.

Qualifications:

• Bachelor’s degree in Legal, Finance, Economics, Business Administration, or a related field 
• Proven experience in debt portfolio management, financial analysis, or a related field.
• Strong understanding of debt markets, financial instruments, and risk management principles.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in financial modeling and use of financial management software.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• The IBD Fulfilment team is currently looking for a junior Ops specialist who will manage all elements of operations.
• They will ensure that department policies and procedures are always followed and that corrective actions are taken in respect of reported events, discrepancies or inaccuracies. They will also be responsible for the delivery of a range of business-critical processes, optimizing the use of resources to successfully meet and exceed challenging SLAs.

This person will also be accountable for:

• Meeting targets relating to service quality and overall productivity of the department
• Accountable for all aggregate impacts of daily BAU volume demand and resource management to achieve success, whilst also expected to support change requirements as required
• Accountable for developing a culture of continuous improvement within the department
• Responsible for placing the Client at the heart of the operating model, ensuring that only value add services are provided
• Responsible for developing scalability and volume insensitivity, aligning the department to both the
• Business strategy and Clients needs
• Accountable for the production and maintenance of process documentation
• Manage technology performance and continuously improve inefficiencies 
• Develop and implement strategic change initiatives to improve Client service and/or reduce operating costs
• Be key point of contact for operational responsibilities

Job Description

Accountability: Supervising Operations (30%)

• Supervise all transactions and administration of STCF, Debt and Agency products and services
• Track the systematic allocation of work to team members and make adjustments to the workload when there are capability gaps or absence issues to ensure smooth and timeous workflow
• Verify all transactions processed by team members to ensure that the required standards of work are met during execution.
• Instruct team members to make corrections as a result of queries and ensure that they understand their mistakes to prevent them in future.
• Ensure that instructions/transactions received are authenticated, and completed within turnaround times.
• Ensure adherence to defined quality standards and standard processes to avoid risks to the bank through effective and efficient monitoring of transactions.
• Escalate all issues that cannot be resolved to the line manager immediately. eg: potential losses, client claims.
• Coach team members on how to improve their skills, competencies, productivity, and accuracy.
• Ensure adherence to service level agreements by regularly informing team members of the required turnaround times and checking the production queues for overdue items, report overdue items to the Line Manager and make plans to bring production back on track.
• Ensure adherence to the filing, archival and retrieval polices in terms of documentation
• Read Absa and departmental circulars daily and where necessary clarify the content of these with Line Manager to ensure understanding and implementation
• Collate operational information e.g. volumes processed, book reports, commissions recovered, etc.
• Compile, review and communicate production statistics to team members to ensure adherence to standards for productivity and turn-around times.
• Monitor the effective drawing of End of Day reports to control workflow and ensure that all items have been actioned and entries are cleared, escalate unresolved items to line manager
• Review and authorize the release of trade documentation prepared by customers to analyze and interpret content through effective application of International Chamber of Commerce (ICC) guidelines:
• Uniform rules for demand guarantees applied to guarantees bond and other payment undertakings
• International Standard Banking Practice
• Uniform customs & practice for doc credits (UCP 600)
• Rules on international standby practices (ISP 98)
• Uniform rules for bank-to-bank reimbursement under documentary credits
• Uniform rules for documentary collections (URC 522)
• ICC official rules for interpretation of trade terms (INCO terms 2000)

Accountability:  People Management (30%)

• Ensure team discipline in terms of professionalism & business etiquette, HR policies and procedures.
• Execute EOS (Employee Opinion Survey) action items as assigned by the line manager.
• Ensure that the PD process is vigorously implemented and tracked.
• Based on training plans agreed with the line manager of the area, monitor team members to ensure that planned training is undertaken.
• Keep record of team performance for input in performance development process
• Identify employees that are not meeting short-term productivity or control targets and make recommendations to the line manager to place employees on the Performance Accelerator Program   

Accountability:   Compliance & Risk Control (15%)

• Ensure that team members adhere to filing policies and procedures and comply to archiving and retrieval mechanisms that are in place for documentation.
• Ensure correct balance of payment (BOP) reporting for exchange control purposes.
• Coach team members on all the processes and controls in terms of what they need to execute in their daily work and ensure that they understand the reasons for the controls and the consequences for failing to adhere to prescribed processes.
• Test a sample of activities on a monthly basis by reviewing documentation and checking work completed by team members to see if control requirements are being adhered to.
• Coach the team members on areas for improvement and highlight major failures to the manager of the area.
• Provide evidence/supporting documents to auditors or management assurance consultants during formal reviews.
• Identify losses due to processing errors or internal fraud in the department. Escalate to the Manager and provide all the required information to allow logging of the Risk and Loss events and participate in the investigations.
• Explain the requirements for Business Continuity to team members and nominate team members to participate in BCM tests.
• Explain to team members all changes to policies, processes and procedures that are being planned for the area and ensure that they can incorporate the changes on the effective date.
• Ensure that team members read circulars that are relevant to the area and answer questions they may have.
• Ensure compliance with statutory and regulatory requirements, by ensuring that clients are FICA compliant
• and by adhering to BOP, Exchange Control Regulations, Trade Based Money Laundering and Absa
• Sanctions Screening Policy.
• Complete all relevant compliance training and be conversant with the relevant regulations that impact on day to day functions.

Accountability: Customer Service (25%)

• Ensure that the team delivers Excellent Service to all clients within agreed SLAs, by monitoring performance and tracking daily queues
• Ensure high quality communication to internal and external clients, both verbal and written
• Satisfy customer needs through the effective and efficient resolution of customer queries escalated from the team, customers or the Bank.
• Ensure that resolutions are documented and follow up with internal and external customers to ensure that the issues have been resolved to their satisfaction.
• Assist direct reports with complex queries (e.g. interbank claims, documentary disputes) by explaining to them how to investigate and resolve the issues and checking for their understanding.
• Maintain quality standards in respect of client service by ensuring team members are trained and aware of standards.
• Based on observations made when interacting with clients, make suggestions for improvements to transaction flows.
• Suggest improvement to client solutions based on knowledge of the Trade and Working Capital value chain.
• Highlight issues and make suggestions to product teams to improve customer service.
• Ensure that all compliments and complaints are immediately logged on the required system

Preferred experience: 

• 5 years experience in Trade and Working Capital product suite
• 2 years supervisory experience in Trade and Working Capital
• A good understanding of the products and product life-cycles
• People Management skillset, with a proven ability to lead and inspire the team
• Effective management of team performance
• Operational Risk Management experience
• Experience in working in a high-pressure environment

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations to address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes. The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description

• Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets

• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.  Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with  Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

Education

• Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)

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Job Summary

• The Procurement Specialist will work closely with business unit’s stakeholders to ensure effective and efficient procurement processes of sourcing initiatives in alignment with Absa's strategic goals, Absa’s Technology Roadmap, compliance standards, and sustainability initiatives.  
• The specialist is responsible for executing strategic and tactical sourcing initiatives within the technology procurement function, optimizing supplier selection, contract negotiations, cost efficiencies, and risk mitigation.

Job Description

Key Responsibilities:

Procurement Strategy Execution:

• Understand the relevant broader business objectives and metrics (Cost to Income ratio, profitability, B-BBEE, digitilisation) and translate all work into achieving those objectives.
• Support, develop and implement procurement strategies for technology aligned to business objectives, the technology roadmap and procurement best practices.
• Find and report on insights in the relationship between outcomes, spend, risk and reward.

Supplier Identification & Evaluation:

• Research, identify, and assess potential suppliers and service providers to drive competitive advantage and innovation.
• Promote sustainable procurement practices and support Absa's targets for preferential procurement and supplier diversity.

​Contract & Price Negotiations:

• Drive the negotiation, drafting and management of supplier agreements, ensuring the best value in terms of cost, quality, service, legal, regulatory and risk management requirements. ​

Cost Management & Value creation:

• Monitor technology procurement trends, supplier innovations, and market shifts to inform strategic decision-making and category planning.
• Identify opportunities for cost savings, efficiency improvements and value creation by leveraging supplier expertise in the business.

Stakeholder Collaboration:

• Collaborate with various business units to understand their technology procurement needs and provide support in sourcing and acquiring the necessary goods and services.
• Work closely with internal technology, finance, and legal teams to ensure procurement requirements are effectively met.

Risk & Compliance Management:

• Ensure sourcing activities adhere to compliance, governance, and regulatory requirements, mitigating procurement risks. Ensure that all procurement activities comply with Absa's governance, risk, and compliance standards. ​

Technology & Data Analytics:

• Utilize Absa's digital procurement tools and data analytics to enhance supplier evaluation, sourcing decisions, and performance tracking. ​

Procurement Process Optimization:

• Contribute to improving sourcing methodologies, procurement policies, and compliance frameworks. ​

Education & Experience:

• Bachelor's degree in Procurement, Supply Chain, Business Administration, IT, or a related field.
• Professional certifications such as CIPS, CPSM, or equivalent preferred
• Minimum of 8 years of experience in value chain procurement or strategic sourcing, must be in technology procurement.
• Experience in contract negotiations, supplier management, and procurement analytics.
• Exposure to global procurement processes and industry-leading sourcing strategies.
• Experience in managing procurement activities within a large organization.
• Proven track record of delivering cost savings and efficiency improvements in procurement.

Knowledge and skills:

• Strong understanding of procurement and sourcing best practices within technology categories.
• Ability to manage supplier relationships and execute strategic sourcing initiatives.
• Applied knowledge of contract negotiation, legal frameworks, and risk mitigation strategies.
• Strong analytical, problem-solving, and data-driven decision-making abilities demonstrating ability to in complex and ambiguous situations.
• Proficiency in procurement systems, ERP tools, and digital sourcing platforms.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work in a fast-paced, technology-driven procurement environment.
• Knowledge of compliance and risk management in procurement and a demonstrated understanding of complex risk management activities.
• Commitment to sustainability and diversity in procurement practices.
• Familiarity with Absa's technology standards and procurement tools

Competencies:

• Differentiate between quick deal execution and complex and dynamic deals that require thought and demonstrate the capability to work with both at any given time prioritizing according to business needs.
• Manage work in progress and backlog activity, prioritizing according to business needs and contract validity.
• Strong executional oversight while building future-fit capabilities
• Comfortable both operational and strategic challenges
• Build trust (Maister – The trust equation) and alignment across business and technical stakeholders
• Relentless focus on efficiency, impact and functional improvements
• Ability to drive adoption of new ways of working and embed sustainable change

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Specialist AC Process Executor for ABSA Regional Offices (ARO) | Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders | People Management: Develop a high performing Team | Risk and Control: Adherence to Policies, Procedures and Regulations.

Job Description

Accountability: Manage financial information completion process (60%)

• Act as a process executor for completion of financial information, including the accountability for the following key processes:
• Journals and month-end close

Reconciliation

• Completion of Supplementary information
• Interdiv and Elimination
• Tax
• Accounting Functions
• Support to Subject Matter Expert (SME) on processes, resolution of issues and ad hoc requests from stakeholders including:
• Cluster Financial Controller
• Cluster CFO/BP&A team members
• Other Financial Control functions
• Support SME on obtaining TAG opinions and ad hoc queries on accounting issues;
• Act as the process executor for implementation of new standardised processes where relevant;
• Provide feedback to stakeholders on results reflected in the financial accounting system, as well as issues identified where there are potential risks to numbers;
• Act pro-actively in correcting issues and implement a sustainable process;
• Ensure that principles of the Financial Control Operating Model are complied with and sustained.
• Maintain and enhance processes
• Identify areas of improvement in completion, review and or submission processes to drive and implement a sustainable and effective process in support of quality and accuracy.
• Identify synergies between different reporting processes and implement new and or enhanced processes.

Accountability: Provide support to other process executors through motivation and employee engagement (20%)

• Understanding and managing team dynamics to maximize performance;
• Escalate issues around allocation of resources to process architects tasks to ensure delivery of team objectives;
• Ensure continued development of resources, through coaching and mentoring, to empower value added delivery of tasks.

Accountability: Process Execution (20%)

• Execution of processes as designed;
• Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes;
• Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction;
• Assist in the implementation of new and/or enhanced processes;
• Identify activity-specific risks and work with Process Owner / Process Architect to mitigate risks;
• Maintain awareness of own activities and the impact thereof on related / interdependent activities.

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Summary

• Responsible for identifying, managing and executing on already implemented data processes and implementing improved data-handling technologies. Monthly reporting and assisting in additional analysis of data as needed.

Job Description

Management Information (MI) data:

• Responsible for identifying, managing and executing implemented data processes for Hadoop - ECS, Denodo, Pramen (Linux code). Identifying and working with relevant teams to implement improved data-handling technologies in the area like AWS, Databricks, Aqueduct.

Reporting and Analysis:

• Managing and executing monthly reporting with tools like SQL, SAS and Power BI along with assisting in additional analysis of data as needed. Engage with internal business and technical stakeholders to understand requirements and ensure objectives, priorities and key requirements are agreed and understood.
• Interpret data and identify issues, risks and opportunities and relate results and insights to Business users.

Governance and Control:

• Ensure compliance with policies, legislation and regulations

Minimum Requirements

• Preferably Quants/ Stats qualification
• Must have 3 years Cloud/ AWS / SQL/ SAS Power BI working experience

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide advice & support in the development & implementation of pricing activities; enabling the provision of new products and investment portfolio pricing structures; developing reports

Job Description

• Conduct research and analyse data to identify pricing trends and forecasts.
• Support other group functions/functional areas in optimisation initiatives, e.g. reduction of high-unutilised limits with a risk of draw down and/or fee charged for unutilized facilities.
• Compile business performance reports by focusing on key business drivers for inclusion in business and Exco reports.
• Review business performance reports, provide commentary on the reports, discuss, and assist the relevant business partners with the interpretation and the understanding of the reports.
• Assist in running with projects where a deeper understanding of the performance reports is needed.
• Provide sectoral heat maps and sectoral pricing strategies based on the current portfolio composition and economic outlook analysis.
• Develop Key Risk Indicator (KRI) EC triggers for products and sectors.
• Enable and support a culture of risk-based debt pricing across ABB.
• Monitor alignment to pricing tools, policies, frameworks and principles across ABB sales force and related users of pricing tools.
• Technical abilities: SQL, SAS, Python, PowerBI, Excel, PowerPoint

Competencies:

• Persuading and influencing
• Applying expertise and technology
• Creating and innovating
• Learning and researching
• Analysing

Minimum requirements

• Maths/ Stats/ Quants,/ Engineering Degree
• 3 years experience in the analytics space.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Our  Structured Trade & Commodity Finance team is looking for a Deal Manager. The purpose of this role is to perform the Deal Management function for Structured Trade & Commodity Finance – specifically for the SCF Team which specializes in Agricultural Commodities. This function involves transaction validation “fit for processing”, reconciliation, risk monitoring together with ongoing life cycle management. This role will manage the interface front office and all internal infrastructure partners to ensure a smooth client experience during the life cycle of the deal. The deal manager will be required to assist with accounting and reporting of products together with substantiation.

Job Description

Key Accountabilities

• CP Management on structured deals- Ensure all Standard and Non Standard CP’s are clearly documented and available to view for every transaction. Due dates for each CP has to be documented and tracked to ensure adherence to transaction parameters, escalate and document any missed, delayed or breached CP’s on a transaction level.
• Transaction monitoring - proactively manage milestones and ensure applicable trackers/ check lists are adhered to in line with transaction requirements
• Perform fit for processing checks - ensuring all information is accurate and meets the required standards for all respective trade transactions
• Manage and monitor all third party service providers including but not limited to (Collateral Managers, storers and traders/agents) with each drawdown and due dates.
• Stock, futures/forward position need to be well management, monitored with each drawdown and monthly.
• Client Requests: Drawdowns – preparation of finance calculations in line with product approval, intake of stock/confirmation, execute funding within SLA, stock releases, buyback requests, monitoring and capturing of deposits, stock swaps, deliveries on the JSE, and any other related requirements on execution and management of deals life cycle.
• Management of limits: Various limits to be managed as per product/credit approval
• Have a good understanding of the underlying commodity (market) that is being dealt with on each transaction before transaction is implemented and interlocking with the correct stakeholders to close any gaps on this understanding before deal is implemented.
• Front office support – participate in implementation as support to the front office. Input and support will be required to ensure new deals are operationally possible.
• Control Environment – ensure all deals comply with regulatory and legal requirements. Take responsibility for deal to ensure current controls and procedures are observed. Continuously consider risk mitigation and operational effectiveness, with monthly KRI’s reporting and providing feedback where applicable. Log all risk and loss events as they occur as a result of fraud or error highlighted in the department. First escalate to line manager and then contact ORM (Operational Risk Management) – must be able to track route cause and solution for preventative control to mitigate risk.
• Client focus – where required liaise with clients to resolve queries working jointly with various stakeholders with client visits on a case by case basis.
• Accounting – review of stock, VAT, Debtors, Financial reconciliations, daily, weekly, month end procedures, consolidation, preparation of information and review deal accuracy. Ensure that all exposures are accurately recorded on the banks systems. Review and ensure interest is passed on the correct cost centres and amounts on a monthly basis. Ensure all items are closed out as required and ensuring close attention is paid to risk mitigation activities and red flags while doing recons.
• Adhoc reporting – prepare reports and provide relevant information as and when requested by stakeholders. Assist with audit requests.
• Business Continuity Management – being able to assist and work in any one of the other areas within the SCF department if required for business continuity. (client service and recon) This will be a directive from the line manager or team leaders as and when required
• Have to participate and enable implement/monitor change/projects in the bigger team.
• Innovation – continuously investigate new and better ways to enhance the operating environment by measuring the effectiveness of all procedures.
• Business Continuity Management (BCM) – provide regular (as requested) inputs and actively participate in the review of the BCM plans by attending all meetings when requested and updating relevant documents.
• Record Management – provide regular (as requested) inputs and actively participate in the review of the Record Management procedures by attending meetings when requested and updating relevant documents.
• Complete all relevant compliance training and be conversant with the relevant regulations that impact on day to day functions
• Comply with prescribed policies, processes, regulatory, governance and procedures to prevent any financial loss
• Proactively pick up, solution and ensure resolve of risks and issues to the end. Irrespective which department is responsible, ensure items are resolved and closed out

Accountability: Interaction with Key Stakeholders

Partnership with various areas across Absa in order to obtain and understanding of the impact these areas have on Middle Office as well as providing both formal reporting as well as ad hoc query resolution to these areas:

• Absa Finance
• Absa Treasury
• Absa STCF Front Office
• Absa Credit
• Absa Transaction Management Group
• Absa Relationship Executives/Consultants
• Absa Legal
• Absa Risk/Product Risk
• Absa Product Management
• Absa Technical Accounting/Excon/Regulatory
• Absa Internal Audit

Accountability: Projects and Change Management

• Able to implement/monitor change/projects
• Identify and implement improvements to new and/or existing products or service designs that enhance client/stakeholder outcomes.
• System testing as required by IT specialist.
• Proactively look for ways to increase use of automated controls and create a balance between preventative and detective controls.

Role/Person Specification

Education and Experience Required

• Bachelor Degree in Commerce/Relevant Diploma with 5-8 years experience at NQF6 Level

Considered an advantage:

• Applicable Trade Qualifications Started/Completed
• Structured Deal Management experience
• Agricultural Trade, Finance and Logistics Management (Trading companies or similar Banking services/products – Safex/Milldoor/Warfin)**

Knowledge & Skills

• Strong accounting skills
• Acute product knowledge in Structured Commodity Finance
• Understanding of deal flow processes and rationale behind the procedures
• Understanding of Agricultural Markets and Derivatives **
• Business acumen/MS office proficiency intermediate level
• Performance orientated and client service driven**
• Good interpersonal and team-working skills and the ability to communicate at all levels **
• The ability to work in a pressured and unstructured environment and to cope with the demands of working to tight deadlines **
• Maturity – able to deal with stakeholders at all levels
• Report writing and presentation skills

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

Accountability: To build customer relationships in the preferred market segments:

• To own the primary relationship with our clients by being the client’s main contact point and to work collaboratively with specialists (ie actioning leads from the Existing Client Management team) to ensure that our clients experience the full spectrum of our value proposition.
• To ensure that you achieve the required contact strategy relevant to your portfolio based on client segmentation of your bespoke portfolio.
• To respond and execute on immediate client requests, ensuring you fully understand your clients’ needs.
• To secure new business through interaction with current and prospective clients and leads generation and ensure new clients are fully on boarded.
• Ensure retention of clients by applying appropriate remedial actions where appropriate.
• Consistently achieve customer satisfaction scores as per agreed threshold by ensuring that customers are appropriately serviced in line with our value proposition.
• To work seamlessly with the sales support team in ensuring that they are enabled to support you in your portfolio.

Accountability: Deepen relationships with our customers through meeting their individual needs and achieving the required income from each portfolio.

• Prepare weekly for performance discussions with People Manager to review client contact plans, opportunities, successes and support required.
• To review and negotiate pricing structures with clients, in line with the Absa Pricing policy to ensure that the product profitability is managed optimally.
• To effectively cross and up sell the appropriate products within the respective campaign management parameters to clients, ensuring that all requirements in terms of FAIS (Financial Advisory and Intermediary Services Act), FICA (Financial intelligence Centre Act) and NCA (National Credit Act) are met.
• Drive Income growth of the Portfolio through the effective actioning of leads, timeous completion of client reviews and service requests.

Accountability: Protecting our assets through appropriate levels of risk and credit Assessment

• Ensure transparency and open dialogue between credit and the client by communicating the client’s requirements, by means of properly motivated and well-articulated motivations with the required supporting documents and giving feedback on the banks’ position regarding these requirements.
• Coordinate and drive outstanding client reviews and ensure timeous finalisation.
• Ensure that arrangements with clients are within the credit guidelines and that credit is informed of any special arrangements via utilisation of the prescribed systems.
• Takes ownership of clients risk management through consistent application of the bank’s regulatory and compliance framework.

Accountability: Colleague and Personal Development

• To act as backup for other Virtual Private Wealth Bankers in the team in case of absence or during peak times according to the agreed schedule as provided by management.
• Keep abreast of developments in the industry/sector to ensure adequate client service and to support potential risks and or opportunities.
• Ensure that Continuous Professional Development (CPD) hours are maintained at all times.
• Complete the relevant Compliance, Risk and System, Product and role fundamental learning as per the Private Wealth Minimum learning requirements.
• Subscribe to relevant segment specific initiatives and apply this knowledge to act on opportunities to maximize revenue and profitability.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to Absa’s Values and Vision.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

Job Description

Product & Service Direction Setting, Solution Design & Performance Management

• Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
• Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
• Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
• Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
• Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
• Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
• Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
• Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
• Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
• Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)

DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)

• Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
• Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
• Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
• Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
• Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
• Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
• Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
• Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
• Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

Delivery Management (where there is a specific product / service you manage)

• With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
• Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
• Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
• Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
• Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

People

• Set & Cascade Product & Service direction across squads
• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
• Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Accountable for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

Financial & Vendor Management, Risk & Governance

• Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
• Manage & Apply the organization risk & governance frameworks
• Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
• Manage all vendor selection processes & take full accountability for all related commercial impact
• Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
• Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology

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Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

CIB Corporate Technology uses the Salesforce Platform to manage essential operations and client interaction, feedback and onboarding across many diverse business areas:

• Coverage Banking, Product houses and Markets businesses, Legal for integration to the iManage Legal case management system.  
• Compliance, The Client Service Centres, Credit, Marketing Cloud, Cash collections, Digital Partnerships etc.
• A dedicated Salesforce team of Full-stack Developers, Data Engineers and Configuration Specialists work to support the entire CIB business.  Developing custom functionality on top of the existing SF platform and configure Salesforce to meet challenging and diverse business needs.  Opportunities exist for ambitious technologists with almost any interest - from Architecture, Integration specialisation, or Full-stack Development to grow and enhance those skills within the CIB arena. The team embodies a culture of learning, empowerment, flexibility, recognition, work-life harmony and diversity & inclusion.

Skills and Experience required:

• ​Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application is evident
• 5 + years Information Technology experience
• 3 + years hands on .Net Software development experience
• Automated testing, building and designing
• Excellent communication, analytical skills and decision making ability in collaborative environments
• Experience in specific coding / scripting languages - .Net
• Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms
• Some understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS
• Experience / understanding with appropriate unit testing framework(s)
• Affinity for debugging and problem-solving

Beneficial experience and certifications:

• Salesforce Development experience
• Salesforce Qualification(s) – 201, 450, 501, 502
• Salesforce Cloud, Experience and Marketing Cloud experience

Key Accountabilities:

• Code and test software and applications in keeping with given design and specifications
• Automated testing embedment
• Use the detailed program design received from the team lead to develop programs that accommodate automated output
• Implement changes in line with defined standards
• Adhere to Salesforce default functionality and apply
• Deployment of software via CI/CD or manual approved processes
• Engagement with end users to understand requirements, train on new functionality, assist testing process, document all changes made to the PRD environment
• Utilise Agile Methodology and deliver on user stories as specified in the sprints allocated
• Technical scheduled maintenance required from all team members, clean data, clean processes, optimise the engineering side of the application
• Obtain relevant Salesforce qualifications in order to optimally perform
• Highlight processes that needs to be optimised
• Team participation in building Salesforce
• Contribute to all phases of the development lifecycle
• Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
• Produce well-organised and documented source code for technical solutions
• Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
• Apply general design patterns and paradigms to deliver technical solutions
• Debug existing source code and polish feature sets
• Work with integrated teams and other developers to improve and evolve technical products and services
• Study & apply Group Architecture & Infrastructure guidelines to all development work
• Support reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc
• Update, create and appropriately store application documentation & technical specifications
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Team collaboration and mentoring

Education

• Bachelor's Degree: Information Technology

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives

Job Description

Job Description Summary 

• The Risk Officer for Technology Infrastructure, is responsible for identifying, assessing, mitigating, and monitoring risks associated with technology infrastructure systems, services and products. This role is pivotal in ensuring the resilience, security, and compliance of the organization's technology platforms, aligning risk management practices with organizational and regulatory standards while enabling innovative and scalable operations.

Key Responsibilities:

Strategic Leadership and Governance

• Define and implement a comprehensive risk management framework tailored to infrastructure and cloud environments.
• Align risk strategies with organizational goals, regulatory requirements, and technological advancements.
• Review and evaluate compliance, technology  policies and procedures, technology and tools to provide insight on how to reduce technology risk.
• Collaborate with infrastructure and architecture teams (Networks, Compute, Cloud, DBaaS, Mainframe and End User) to manage the specific infrastructure risk posture.
• Ensure governance processes adhere to the required standards (for example:  ISO 27001 and GDPR), enhancing compliance and quality assurance.

Risk Management and Mitigation

• Ensure that risk is effectively managed and monitored.
• Identify, assess, and mitigate risks across technology platforms, including operational, cybersecurity, and compliance risks.
• Oversee incident response, disaster recovery, and business continuity efforts, ensuring resilience and rapid resolution.
• Monitor vulnerabilities such as system downtime, data breaches, and third-party dependencies, implementing controls to minimize impact.
• Coaching users in risk identification and assessment.
• Provide appropriate and accurate risk reporting to the required stakeholders.
• Review technology and security risks, internal and external, in order to help inform the 2nd line of defense.

Change and Execution Leadership

• Lead multidisciplinary teams to execute strategic Risk and Audit initiatives effectively.
• Manage change processes across infrastructure services to ensure seamless implementation.
• Drive continuous improvement using iterative approaches to deliver measurable value and minimize execution risk.

Collaboration and Communication

• Partner with IT, cybersecurity, and architecture teams to integrate risk management into planning and execution.
• Provide clear and appropriate communication to the relevant stakeholders within the Absa business.
• Structure communication to accommodate for technical and non-technical audiences.
• Serve as the primary liaison for risk discussions with vendors and external partners.
• Creation and maintenance of datasets via strategic platforms while adhering to data governance policies and procedures, and providing guidance to broader business intelligence teams to ensure uniformity and trust in golden sources of information.

Qualifications and Experience Required

• Minimum 7 years experience in risk management/risk consulting and leadership preferably within a technology environment.
• Knowledge of Technology Infrastructure preferred
• Proven expertise in managing  and mitigating risks in large-scale IT environments, including on-premises, cloud, and hybrid systems.
• Bachelor’s degree in Computer Science, Information Technology, Risk Management, or a related field.
•  A Master’s degree or certifications such as CISSP, CRISC, CISM, or ITIL is highly preferred.

Key Competencies

• Strategic thinking and visionary leadership
• Technical and risk acumen in IT Infrastructure
• Stakeholder management and collaboration
• Crisis and incident management expertise
• Regulatory and compliance knowledge
• Innovative problem-solving
• Planning and organising – Be able to develop clear, efficient and logical approaches to address issues and risks.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)