Current Openings at Discovery Limited

Key Purpose

• The main purpose of this role is ensuring the accuracy in classifying, registering, routing and indexing documentation according to required business specifications.
• Areas of responsibility may include but not limited to

The successful applicant will be responsible for but not limited to the following broad Job functions:

• Verification of documentation received and assessment thereof.
• General administration of documents and information.
• Continuously updating your own knowledge relating to Product and Clinical knowledge.
• Creating a multi-skilled knowledge of other specialized environments.
• Classifying, registering, routing and indexing of documentation to Vitality, Invest, Health, and Life.
• Working toward targets per day whereby quality and quantity among others are measured.

Personal Attributes and Skills

• Ability to work under pressure.
• Organised and focused.
• Detail orientated.
• Reliable.
• Good communication skills.

Education and Experience

• Matric.
• Ability to capture 30 words per minute and at a 60% accuracy rate.
• Good command of the English language.
• Computer Literacy: MS Office (Excel, Word, Outlook)

The following are advantageous requirements:

• Previous Capture / Indexing experience.
• 1 year Administration or Customer Service Experience in a Large Corporate.
• Track record of low error rate and meeting targets.
• Experience working with Discovery’s in-house system Paradigm.
• Bilingual – ability to understand Afrikaans (read).
   

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Key Purpose

• The processing of out of hospital PMB Psychotherapy applications in line with PMB protocols and in accordance with the benefit entry criteria. To assist and support the PMB Operations team with ad hoc projects and tasks.

Key Outputs

• Reviewing PMB Psych application forms from members & providers and making appropriate funding decisions by applying PMB protocols Working towards daily outputs of production and quality to ensure member satisfaction. Apply government stipulations in terms of PMB’s and treatment algorithms. Communication with members and providers surrounding PMB decision outcomes. Adhoc duties within the PMB team may be required.

Competencies

• Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Timely Decision Making: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
• Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and
• will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Qualifications & Experience

The following requirements are Essential:

• Matric
• Effective communication skills
• Computer literacy
• Administrator, Data Capture or Call Centre experience
• Medical Scheme or Insurance experience

The following requirements are advantageous:

• Discovery experience
• Understanding of DH product benefit, funding and policy rules
• Discovery systems knowledge
• Basic Clinical knowledge

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Key Purpose

• The Senior Software Engineer leads and plans development across large or multiple teams, providing expertise in many technical areas or specialisms with very deep knowledge in a particular technical area. They are fully competent in two specialisms and are working towards competency in a third specialism. This role is required to influence both internally and externally with 3rd parties based on Vitality standards and governance.

Key outputs:

• Implement the software development life cycle: Build, maintain, test, deliver, release and document user-friendly and customer centric software solutions, as required.
• leads on and solves large, complicated problems and ensures route cause analysis and recommendations are made;fully comprehends appropriate architectural patterns and designs that address the scope of the business problems and coaches these to others; contributes to enterprise architectural decision making by way of being a subject matter expert in the scope of a core application technology or technical specialism;is familiar with both architectural and design patterns; employs design principles into their deliveries;
• knowledgeable and engaged with current technology design updates; actively participates and enforces peer reviews, providing insightful observations and guidance, addressing design, supportability or practical problems in a clear and respectful manner; produces documentation that exemplifies the quality requirements to all other engineers;takes the lead on developing process and standards improvements..
• Deliver to standards: Understand, adhere to, and apply Vitality’s defined technical and process standards to ensure the effective management of risks and the protection of Vitality’s data. 
• Accesses documents, guides, principles, and rules through the relevant Vitality knowledge base and both refers and applies to work, although under guidance.  Recognised as the subject matter expert on adherence to standards and champions a modern engineering standard approach at Vitality.
• Encourage and reinforce the correct application of standards and leading by example. 
• Provide input into the development of new standards and documentation improvements plus develop and/or write inhouse standards as well as standards for third party tools.
• Actively keep up to date with industry standards and ensure in-house standards are aligned with industry standards.
• Provide integrated solutions: Ensure solutions are user-focused, strategically aligned and effectively integrated across multiple teams and platforms to ensure the business needs are met. 
• Responsible for assuring that software changes and/or enhancements are in line with the overall architecture and ensure that low level designs or integrated solutions meet the definition of “ready”.
• Work within and across teams to ensure seamless integration and get actively involved in complex trouble shooting if/when things go wrong.
• Contribute to design, taking into account information security and performance, to ensure that integration works, influencing planning and the management team to understand the impact on the delivery process.
• Engage stakeholders: Collaborate, work with, and develop an understanding of the needs and requirements of both internal and external stakeholders to achieve the desired outcomes. 
• Responsible for the stakeholder relationship leads and presents engagements with internal stakeholders, proactively collaborate with stakeholders 
• Work with teams across the business at all levels to understand the business requirements, technology design, and story playback. 
• Facilitate meetings and guide discussion, engaging at a high level to negotiate and resolve complex or significant conflicts, issues, and change requirements 
• Collaborate with others to review specifications and use these agreed specifications to design, code, test and document programs or scripts of medium to high complexity, using the right standards and tools.
• Build and transfer skills and knowledge: Take responsibility for developing personal skills and expertise aligned to role.
• Works independently within the framework of Vitality’s modern technology platform (e.g., Micro Services tools such as Kubernetes / Springboot). 
• Coach and mentor other software engineers in relation to assigned coding languages/s. 
• They understand 3rd party / COTS packages.
• Create learning opportunities (lunch & learn / developer forum / case studies / learning circles) for other software engineers across domains by initiating and conducting sessions to develop skills and knowledge in line with the needs of the business.
• Collaborate within and across teams: Work effectively together with others across varying areas of expertise to achieve the required results.   

Personal Attributes and Skills:

• An excellent communicator and motivator.
• Emotional intelligence or at a minimum, understand impact of decisions on people, workflows, and business.
• Technical fluency to effectively work with processes and workflows.

Education:

• Matric
• A bachelor’s degree or Diploma in Computer Sciences/ Information Systems or equivalent IT tertiary qualification or Formal Java Qualification

Experience and Knowledge: 

• 5 years’ systems development experience in Java, Java EE 
• An excellent understanding of Enterprise Data architectures 
• Strong technical skills in Java (Spring Boot, Hibernate), AWS microservices, Oracle, Mongo & PostGres.
• Strong Microservices experience is required including Design.
• A solid understanding of event driven architecture 
• IntelliJ Eclipse IDE 
• JUnit with unit and integration tests 
• JIRA, Confluence, Git with BitBucket Code versioning 
• Splunk, Dynatrace, Kibana experience 
• SOAP, XML, XSLT, Web Services experience 
• JMS, Tibco EMS experience 
• JSP, html, Struts experience 
• EJB 3, & EJB 2 experience
• EAP 7 Server