Current Openings at Hollywoodbets

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Business Partner (iBranch). Do you think you have what it takes to be our newest Purple Star?
• The Operational Business Partner will be responsible for aligning business operations with strategic goals by supporting planning, improving processes, managing resources, and analyzing data. They ensure cross-functional collaboration, manage risks, lead projects, and maintain compliance, acting as a vital link between strategy and execution to optimize operational efficiency and support business objectives. With Hollywoodbets You Will:
• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Sales and business development experience
• Analytical skills
• People management experience
• Valid drivers license

A Bonus to Have:

• A degree/ diploma in the relevant field
• Power BI experience

What You’ll Do For The Brand:

• Provide strategic leadership and direction in the development of business strategies across the regions.
• Managing and prioritizing multiple projects simultaneously.
• Cleaning, organising, and analyzing data to identify trends, patterns, and insights.
• Analyse booster Teams costs and report to management on the findings to help making better financial decisions.
• Vehicle related cost analysis and report on discrepancies.
• Collaborate with iBranch Regional Management Team on reporting, productivity, and innovation.
• Review monthly incentive reports from the regions and ensure accuracy before management final sign-off, report on monthly trends and use the reports to guide mobile management on focus areas.
• Verification of monthly airtime spreadsheets and ensure accuracy before management final sign-off.
• Conduct training needs analysis to identify operational training gaps within the operations and regional teams and develop strategies to address them.
• Preparation of the monthly promotional stock management and usage report.
• Events and Mall costs analysis
• Analyse daily TUV reports and ensure cash-ups are accurate.
• Provide daily reports to the Operation Manager.
• Collaborate with the Compliance department to ensure that products and services comply with Gambling Board requirements and standards.
• Developing and updating of all operation’s SOP’s.
• Perform any other ad hoc duties as required.

What You’ll Bring To The Team:

• Ability to review/analyse reporting statistics and figures to identify trends and make relevant recommendations
• Formulate objectives and implement plans consistent with the long term goals of the business
• Strong networking and relationship building/ maintaining skills
• Demonstrate Strong sense of accountability.
• Demonstrate the ability to formulate objectives, interpret organizational strategy and translate into action plans
• Demonstrate high levels of attention to detail and problem solving skills
• Strong sense of business acumen
• Manage, control and execute high impact projects through sound projects management practices

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Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Regional Driver to be based in Bryanston Regional Office. Do you think you have what it takes to be our newest Purple Star?
• The successful incumbent will be responsible for driving vehicles to move goods from one point to another in an efficient, safe and cost effective manner. The driver is responsible for the vehicle allocated to him and also for the load, from the time the vehicle is loaded until the goods are offloaded at the destination and the vehicle returns to the depot. The driver is responsible for all relevant documentation and for ensuring that the relevant signatures, where required, are obtained. Ensure that there is compliance with all policies and procedures and strict adherence to internal controls. All ad-hoc tasks as requested by Management are timeously and diligently completed. The driver must drive in a courteous and professional with due respect to all road users. The driver must bear in mind at all times that they are a direct reflection of Racing Distribution and Hollywoobets.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus to have:

• 3 years driving experience.
• Geographical knowledge.
• Drivers licence.

What You’ll do for the Brand:

• Financial Metrics (Including responsibilities)
• Achieve and sustain driver score targets as predefined
• Where additional safety equipment / equipment has been issued to an incumbent due to the nature of the job he is working on, it is expected that they be in possession of and use such equipment where require.
• The incumbent is fully responsible for the vehicle allocated to him, including any other equipment allocated to the incumbent or the vehicle.
• The incumbent is responsible for the safety of the vehicle and its
• The incumbent is responsible for ensuring that any problems that do occur are reported immediately and are also reported on the trip sheet.
• The incumbent is responsible for carrying out pre on-route and post-trip roadworthy inspections using the prescribed forms and for reporting any defects.
• The incumbent is responsible for ensuring that he does not operate a damaged or defective vehicle unless repairs have been carried out on the vehicle.
• The incumbent is responsible for maintaining the cleanliness and neatness of the vehicle at all
• The incumbent is expected to travel only on authorized routes in a safe, courteous and cautious
• Carrying of goods include the

The incumbent is responsible for all aspects of the goods including the following:

• That the correct goods has been loaded and delivered/collected.
• That the goods and documentation correspond (ie – quantity and
• That the incumbent is present at loading of vehicles at suppliers and customers to monitor that the goods loaded corresponds with the documentation and to note any differences.
• That the incumbent is present at offloading of vehicles to monitor that the load is in good condition and to record breakages or discrepancies.

The incumbent must report any losses or damage to goods to his Supervisor

• The incumbent is expected to contact his home depot if he is delayed for longer than 30
• That incumbent is responsible for the goods from the time of departure to the destination and safe
• The incumbent is expected to carry out any other duties, responsibilities or lawful instructions given to him by a Supervisor or Manager.
• Transporting team members and guests as directed by
• It is expected that the incumbent completes all trips within the scheduled times as instructed by the supervisor / controllers.
• The incumbent may not stop the vehicle in any spot other than an authorized stopping point, unless there is an emergency that prevents the vehicle from driving to the next authorized stopping points.
• In the event of an accident ensure that the incident form is completed and the incident reported to SAPS and a case number obtained. This must be done within 24 hours and must be done even if the driver is not at fault. Notify the Fleet Assistant immediately of the incident.

People

• Satisfactorily completion of advanced driver training and driver courtesy training on the road / similar program relevant to the vehicle and nature of load being transported.
• Timeous submission of claims, sick leave, annual leave, overtime
• Completely refrain from being behind the wheel when intoxicated (drugs/alcohol). If it is suspected that an incumbent is under the influence of alcohol or drugs they will be subjected to a breathalyzer or other Examinations/testing will also occur on a random basis from time to time.
• 100% compliance with health and safety
• 100% compliance with relevant laws and
• Make use of the Hotline to report any suspicion of
• No transport of passengers is permitted under any circumstance unless approved by your line
• No conducting of private courier services with the use of the employer
• Under no circumstances may a driver inform any other person about the goods in his
• Complete medical examinations at the discretion of the

The incumbent must always have the following documents in his possession at all times:

• Valid drivers licence
• Valid PRDP
• Valid passport documents where necessary

Growth and new markets/ products

• Respect all customers of the business.
• Maintain a positive, energetic and professional appearance when dealing with

What You’ll Bring To The Team:

• Results driven.
• Good time management.
• Ability to take initiative.
• Strong attention to detail.

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• We have amazing opportunities for Housekeeper to be based in KZN Finishing Post. Do you think you have what it takes to be our newest Purple Star?
• This position would be responsible for maintaining a clean, sanitary, comfortable and tidy environment.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Previous housekeeping experience.
• Matric.

What You’ll Do For The Brand

• Cleaner is attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene maintained at all times.
• Ensure work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area).
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• The toilets are to be cleaned.
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clean and wiped prior to team members commencing work.
• Ensure that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch Manager as and when required.
• Declare breakages to the Branch Manager.
• The cleaning of branch aircon filters weekly.
• Ensure that all tables & chairs in the Gaming areas are maintained – seat covers are monitored, and request replacements as needed. Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required

What You’ll Bring To The Team:

• Attention to detail.
• Good time management.
• Ability to take initiative.
• Strong attention to detail.
   

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Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Betting Clerk to be based in Chatsworth. Do you think you have what it takes to be our newest Purple Star?
• The position will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career

You bring:

• 1 – 2 years in gaming industry

A bonus to have:

• Valid driver’s licence.
• Relevant Diploma/ Degree.

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on thereon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Good communication and interpersonal skills.
• Excellent Listening skills.
• Must be result driven.
• Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
• Strong system and sales knowledge.

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• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Customer Compliance Agent. Do you think you have what it takes to be our newest Purple Star?
• The Customer Compliance agent will ensure compliance with regards to the Internal Policies, Risk Management Compliance Procedures.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-2 years of administration experience
• Computer literate 

A Bonus to Have:

• Completed or studying towards a qualification majoring in compliance, AML, Auding

What You’ll Do For The Brand:

Customer Service

• Excellent communication skills (verbal and written)
• Maintain professional interaction with clients
• Maintain high quality standard when handling client interactions.

Compliance/ AML

• Review Client KYC documents and complete due diligence checks
• Monitor Screening of Politically Exposed persons and Sanction Monitoring and escalate possible matches promptly.
• Monitor unusual online client fluctuations based on pre-set parameters and conclude if there are material indicators of the presence of money laundering
• Drafting of Suspicious Activity Reports for the submission to the Nominated Officer.
• Sample checking marketing adverts and affiliate sites to ensure that they meet the marketing standards and codes as set out by the CAP and the ASA.
• Attend to Deposit limit change requests
• Review enhanced due diligence requests for SOW etc.
• Conduct thorough Source of Wealth reviews
• Monitor and identify players that require interactions for safer gambling.
• Communicate safer gaming options to identified clients using provided channels of communication.
• Ensuring all suspicious transactions are escalated to the senior and relevant reports submitted.
• Prepare Data Protection Request promptly and accurately.
• Manage data erasure requests.
• Adhere to the policy and procedures for complaints and dispute handling.

Other Responsibilities

• Maintain accurate records of all Interactions.
• Escalating all uncleared queries to seniors timeously.
• To remain completely independent and adhere to the confidentiality of the role.
• Reporting to Senior Compliance Team Leader.
• Ad hoc tasks and requests.

What You’ll Bring To The Team:

• Demonstrate Strong sense of accountability.
• Demonstrate the ability to formulate objectives, interpret organizational strategy and translate into action plans
• Demonstrate high levels of attention to detail
• Strong sense of business acumen
• Have good interpersonal, communication and presentation skills.
• Ability to coach, train and develop soft skills

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• We have an amazing opportunity for a Sales Agent (Field) x 2 to be based in Thohoyandou, Limpopo. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
•  Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
•  Grow with our development plans and culture that allows you to further your career.

Bonus To Have:

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs.
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
• Strong systems and sales knowledge