Current Openings at HomeChoice Holdings Limited

Description

• Homechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and  have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.

What you will love doing in this role

• Enhancing the customers interaction through a positive sales & service experience
• Manage the customer journey account opening and order processing
• Product knowledge and pricing management
• Provide an exceptional customer experience
• Adhere to quality standards
• General housekeeping                
• WFS Feedback
• Stock management
• Administration & Reporting

Requirements
What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays
• Working in the homewares retail industry would be advantageous

What we will love about you

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun
   

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Description

• The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.

What you will love doing in this role

• Enhancing the customers interaction through a positive sales & service experience
• Provide excellent product and process knowledge                                                                               
• Store visual merchandising & housekeeping                                                                   
• Manage the goods returned & store administration
• Manage catalogue stock management
• Daily store stock management duties
• Manage day to day administration & reporting                                                                                                                                                                        
• General housekeeping                                                                                 
• Manage the customer journey account opening and order processing
• New Business activations

Requirements
What you’ll need to do this role

• A completed grade 12/Matric/NQFL 3/ NQFL 4
• 1 year + retail stores experience
• 1 year + administration experience

What we will love about you

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun
   

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Description

• Homechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidates will be responsible for transforming creative ideas into physical environments for photography. This role requires strong crafting skills, attention to detail and organization skills.

What you will love doing in this role

• Responsible for the assembly and disassembly of temporary or basic sets and making corrections as needed
• Assists in painting newly constructed scenery sets and elements as instructed by Set Builder Lead and/or photographic team or stylists.
• Utilizes hand tools as needed to help support the erection of forms, framework, scaffolds, to make bolt holes in timber and/or concrete, and to assemble and fasten material together
• Coordinates with the stylists to ensure timely assembly of different sets
• Works under the direct supervision of the senior Set builder and is responsible for completing any other tasks as assigned by supervisor
• Ensures that all work is done under the guidelines and operations procedures of Homechoice studio infrastructure and adheres to regulations and procedures
• Follows policies, applicable laws, and regulations to protect his/her own health and safety as well as that of other workers, the public, and the environment

Requirements
What you’ll need to do this role

• Grade 12 (Matric)
• A minimum of 3 Years’ relevant working experience within similar industry

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun
   

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Description
What you will love doing in this role

• Creatively execute on design briefs from marketing
• Liaise with photography on image selection and layout direction
• Develop design templates for print material, plan layouts & prep for publication
• Produce considered and quality design that follows current print design best practices
• Roll out campaign artwork from key visuals across multiple sizes, platforms, and mediums
• Refresh landing page layouts and templates across multiple devices
• Implement use of CI, marketing directives and seasonal themes across multiple publications
• Ensure continuity of design across print materials
• Ensure design always considers the user perspective and journey
• Deliver creative within agreed timelines

Requirements
What you'll need to do this role

• A relevant qualification in Graphic Design
• A strong and relevant design portfolio
• Minimum of 5 years working experience in print design with focus on large layout design
• Minimum of 3 years working experience in digital design
• An understanding of digital and mobile first design and best practices
• A good understanding of UI and UX principles
• Experience in an online retail environment would be advantageous
• Experience in an e-commerce environment would be advantageous
• Understanding of HTML would be advantageous
• Expert in Adobe InDesign
• Competent in Adobe XD
• Competent in Adobe Photoshop
• Knowledge of Sketch; Figma; Zeplin; Invision would be advantageous

What we will love about you

• Problem solver
• Multi-tasker
• Excellent attention to detail
• Team player
• Collaborator
• Good time management

Behaviours we love 

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun

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Description
What you will love doing in this role

• To manage sales objectives and operational efficiencies
• Stock management in line with stock procedures , customer and visual display stock
• To ensure all instore communication is communicated accurately throughout the showroom
• Cash management
• Execution and implementation of monthly promotion and displays
• Security – management of store and well-being of staff
• To ensure all category specialists are fully trained
• Ensure that monthly intake and NSV targets are achieved
• To ensure that an exceptional customer experience is consistently achieved
• Stockroom management , minimizing GRs and cancellations
• Manage housekeeping
• Daily/Weekly/Monthly Reporting
• People Management
• Project Management

Requirements

What you'll need to do this role

• Relevant tertiary qualification (Sales & Marketing)
• Minimum of 5 years’ working experience within retail industry
• Working in the homewares retail industry would be highly advantageous
• Minimum of 5 years’ experience in leading a team within a sales target driven environment
• Experience using MS Office packages
• Must be available to work shifts, weekends and public holidays
• Clear credit and criminal record

What we will love about you

• Ethical and professional self-starter with high energy levels
• Excellent planning and organizational skills with a customer centric attitude
• Natural leader with the ability to mentor and inspire
• Deadline and target driven with great attention to detail
• Excellent communication and motivational skills with the ability to communicate at all levels
• Ability to work well under pressure and manage stress effectively
• Adaptable, flexible with loads of initiative

Behaviours we love 

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun