Current Openings at IndSAfri

About the job

• At Indsafri, we are committed to diversity and inclusion in the workplace. We believe that innovation thrives when our teams are comprised of individuals with different backgrounds and experiences. We are especially encouraging applications from disabled females who are ready to bring their talents and perspectives to our IT team.
• We are looking for passionate individuals with a keen interest in technology who want to learn and grow in a supportive environment.

Key qualifications include:

• Degree in Information Technology, Computer Science, or a related field (recent graduate).
• A strong desire to pursue a career in IT with a focus on software development, IT support, systems analysis, or cybersecurity.
• Good communication skills and the ability to work collaboratively in a team.
• Eagerness to learn new skills, technologies, and methodologies.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced, dynamic environment.
• We strongly encourage applications from disabled females who are passionate about pursuing a career in technology.

What We Offer:

• A diverse and inclusive work environment where everyone feels welcome and valued.
• On-the-job training and mentorship programs to help you build your career.
• Access to the latest technologies and tools.
• Opportunities to work on innovative projects that make a real impact.

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About the job
Key Responsibilities:

• Collaborate with cross-functional teams to define, design, and deliver user-centered solutions.
• Conduct user research and usability testing to gather insights and inform design decisions.
• Create wireframes, prototypes, and high-fidelity mockups using tools like Figma, Sketch, or Adobe XD.
• Develop and maintain design systems and style guides to ensure consistency across products.
• Analyze user feedback and metrics to iterate and improve designs continuously.

Qualifications:

• 4+ years of experience in UI/UX design, preferably in the banking or financial services sector.
• Strong portfolio showcasing your design process and problem-solving skills.
• Proficiency in design tools (Figma, Sketch, Adobe XD) and familiarity with front-end development (HTML/CSS) is a plus.
• Excellent communication skills and the ability to present design concepts effectively.
• A passion for creating user-friendly and aesthetically pleasing digital experiences.

Additional Information:

• The initial contract is 6 months to be extended.
• Candidates must be Gauteng-based.
• Hybrid work model.
• Foreign nationals with valid visas will be considered.

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• INDSAFRI is looking for are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
• Operating as the lead point of contact for all matters specific to your accounts.
• Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management, including negotiating contracts and agreements.
• Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders, and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require travel to meet customers.

Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize gains.
• Develop trusted advisor relationships with key accounts &customer stakeholders.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet the customer needs.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Collaborate with sales team/BDM to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) is preferable.
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills

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• We have a new requirement for a Database Administrator II (DBA II).

Description – 

• Mainframe DB2 DBA Administrator II, to ensure the installation; design; configuration; upgrade; administration; monitoring and maintenance of databases and associated software products in support of operational systems and the development environment. To ensure the integrity; reliability; efficiency and security of enterprises data.

Terms -

• Candidates must be S.A. based (ideally in Gauteng but able to travel to Sandton for meetings when required at their own cost if they live outside of Gauteng).
• Hybrid
• 12-month initial contract to extend.

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Key Duties and Responsibilities:

• To manage, monitor and support mainframe DB2 database and ensure their availability, performance, security, and consistency to support mission-critical business applications.
• Create and maintain business database objects within a Mainframe Z/OS and DB2 subsystem.
• Perform database tuning to ensure the DBMS functions at optimal levels.
• Schedule database maintenance tasks.
• Troubleshoot database and DBMS errors and provide solutions to support business when required.
• Provide input and implement operational and business strategies, and industry best practices and ensure necessary ITO governance is in place.
• Perform database monitoring and notification to ensure optimal data access, to support business database applications in line with contractual agreements.
• Perform a database consultation role and provide design solutions to Business Development and Service Management to support initiatives when required for current and future projects.
• Be an integral part of the disaster recovery (DR) team which designs, performs and documents disaster recovery procedures.
• Service all incidents, changes and requests and ensure that SLAs are met.
• Enforce security standards to prevent data from being compromised and to maintain database integrity.
• Provide managerial reports of database utility, capacity, and utilisation for them to make informed decisions.
• Maintain relationships with suppliers for incident handling.

Educational Requirements:

• IT degree or equivalent Industry accreditation preferred
• 8 years within the IT industry with at least 5 of those years being an operational DBA within a large complex corporate environment
• Understanding of mainframe operating system concepts and experience in another mainframe discipline.
• Experience in participating in a DR exercise.
• Minimum of 4 years working experience on z/OS DB2 databases.

Skills:

• Programming background.
• Trouble shooting – Essential
• Database analysis and design - Essential
• Analytical thinking and problem-solving - Essential
• DB2 SQL writing - Essential
• Database Performance tuning – Essential
• Database security knowledge - Essential
• Backup and recovery strategy knowledge – Essential
• Usage of Database Utilities - Essential
• Database Internals
• Disaster recovery knowledge - Essential
• Mainframe Operation systems knowledge – Essential
• JCL and Mainframe schedulers - Essential
• IBM Utilities and editor – Essential
• Usage of supplied database toolsets DB2 Tools (Db2 Admin and Spufi)

Culture:

• Must have a strong sense of ownership and responsibility.
• Delivering results and meeting customer expectations.
• Planning and Organising.
• Adhering to Principles and Values.
• Adapting and Responding to Change.
• Following Instructions and Procedures.