Current Opporttunities at Cummins Inc.

DESCRIPTION

• We are looking for a talented Engine Workshop Technician - Level I to join our team specializing in Service for our Service Operations Admin and Management in Gauteng, South Africa.

In this role, you will make an impact in the following ways:

• Enhancing Engine Performance: By completing repairs and rebuilds on engine products, you’ll directly contribute to the optimal performance and longevity of these engines.
• Ensuring Quality Maintenance: Applying documented procedures and policies ensures that all repairs and maintenance are performed to the highest standards, minimizing downtime and maximizing efficiency.
• Precision in Disassembly and Cleaning: Your meticulous work in disassembling, inspecting, and cleaning engine components will ensure that every part functions correctly and safely.
• Streamlining Documentation: Assisting with the completion of required documentation helps maintain accurate records, which is crucial for tracking work progress, warranty claims, and quality assurance.
• Continuous Improvement: By completing training aligned with skill and business requirements, you’ll continuously improve your capabilities, contributing to personal growth and the overall success of the team.
• Maintaining a Safe Work Environment: Keeping the work area and tools clean and in proper operation ensures a safe and efficient workspace for you and your colleagues.
• Adhering to Safety Standards: Ensuring adherence to Health, Safety & Environmental policies and procedures helps prevent accidents and promotes a culture of safety within the workshop.
• Proactive Issue Reporting: Reporting any issues or incidents to your supervisor ensures that potential problems are addressed promptly, maintaining the integrity and safety of the work environment.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Basic Computer Skills: Proficiency in navigating and operating QSOL (QuickServe Online) is essential for accessing service information and documentation.
• Team Collaboration: The ability to work effectively with other technicians on off-site jobs and assist OST (On-Site Technicians) as needed is crucial for seamless operations.
• Troubleshooting Abilities: Basic troubleshooting skills are necessary to diagnose and resolve issues efficiently, ensuring minimal downtime.
• Adaptability and Flexibility: Being adaptable and ready to assist in various tasks and locations as required, including OST and field service support.

QUALIFICATIONS

Education/ Experience:

• Preferably apprentice-trained with a vocational diploma from a technical institution, and some workshop experience.
• Fundamental understanding and/or experience with engine products.
• A locally valid driving permit (preferred) and potential licensing for export controls or sanctions regulation.

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DESCRIPTION

• We are looking for a talented Administrative Associate - Level III – Logistics to join our team specializing in Logistics for our Distribution Business Unit in Johannesburg, Gauteng, South Africa.

In this role, you will make an impact in the following ways:

• Efficient Data Management: By accurately gathering, compiling, and verifying data, you ensure that reports, presentations, and forms are reliable and informative.
• Enhanced Decision-Making: Your research and preparation of statistical reports provide valuable insights that aid in informed decision-making.
• Streamlined Operations: Coordinating documents and managing data entry helps maintain smooth and efficient departmental operations.
• Effective Communication: Preparing correspondence, arranging meetings, and handling inquiries ensures clear and timely communication within and outside the organization.
• Financial Accuracy: By preparing and submitting payment documentation, you help maintain accurate financial records and ensure timely payments.
• Policy and Procedure Maintenance: Documenting and maintaining departmental policies and procedures ensures consistency and compliance.
• Supportive Team Member: Participating in business improvement projects and acting as a resource for colleagues fosters a collaborative and supportive work environment.
• Professional Representation: Receiving visitors and managing conference calls professionally represents the organization positively to external parties.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Organizational Skills: Efficiently manage and track multiple shipments, documents, and communications to ensure smooth operations and timely deliveries.
• Attention to Detail: Accurately process clearing instructions, invoices, and compliance documentation to avoid errors and ensure regulatory adherence.
• Effective Communication: Maintain clear and open communication with internal teams, freight forwarders, and customers to prevent service failures and promptly address any issues.
• Problem-Solving Abilities: Quickly identify and resolve blockages in the transportation channel, handle claims for lost or damaged goods, and ensure all follow-ups are tracked and completed.

QUALIFICATIONS

Education/ Experience:

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

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DESCRIPTION

• We are looking for a talented Accounts Receivables Associate - Level III to join our team specializing in Finance for our Customer Collections Department in Johannesburg , Gauteng, South Africa.
• Efficient Payment Processing: By working with complex customers to process payments, you’ll ensure timely and accurate transactions, improving cash flow.
• Customer Relationship Management: Handling both basic and complex customer inquiries will enhance customer satisfaction and strengthen relationships.
• Account Analysis: Preparing detailed statements of accounts and conducting thorough analyses will provide valuable insights into financial health.
• Root Cause Analysis: Identifying the reasons behind late payments and suggesting process improvements will help reduce future delays and enhance efficiency.
• Month-End Reporting: Your preparation of month-end reports will ensure accurate financial reporting and assist in strategic decision-making.
• Project Leadership: Leading or participating in Accounts Receivable improvement projects will drive process enhancements and operational excellence.
• Minimal Supervision: Performing activities under minimal supervision demonstrates your ability to work independently and manage responsibilities effectively.
• Versatility: Handling a variety of tasks, including other duties as assigned, showcases your adaptability and willingness to contribute to different areas as needed.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Analytical Skills: The ability to prepare and analyze accounts, conduct root cause analysis, and compile financial information is crucial for identifying trends and making informed decisions.
• Attention to Detail: Ensuring accuracy in processing payments, preparing statements, and reconciling General Ledger accounts will help maintain financial integrity and prevent errors.
• Effective Communication: Handling customer inquiries and participating in projects requires clear and professional communication skills to build relationships and collaborate effectively.
• Time Management: Adhering to submission deadlines and managing multiple tasks, such as month-end reporting and audit pack preparation, will ensure timely and efficient completion of responsibilities.

QUALIFICATIONS

Education/ Experience:

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience

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DESCRIPTION

• We are looking for a talented Engine Field Service Technician - Level III to join our team specializing in Service for our Service Operations Department in Johannesburg, Gauteng, South Africa.

In this role, you will make an impact in the following ways:

• Customer Satisfaction: By diagnosing and executing complex repairs efficiently, you’ll ensure customers’ engine products are up and running, leading to high satisfaction and loyalty.
• Relationship Building: Establishing and developing productive customer relations will foster trust and long-term partnerships.
• Technical Expertise: Applying specialized tools and documented procedures to diagnose and complete repairs will showcase your technical skills and ensure high-quality service.
• Preventative Maintenance: Performing scheduled maintenance activities will help prevent future issues, ensuring reliability and longevity of engine products.
• Knowledge Sharing: Coaching and developing technicians and apprentices will enhance the team’s overall skill set and performance.
• Documentation Accuracy: Completing required documentation accurately will ensure proper tracking of repairs, warranties, and quality control.
• Sales Opportunities: Identifying additional sales and service opportunities will contribute to business growth and customer satisfaction.
• Safety Compliance: Adhering to Health, Safety & Environmental policies will ensure a safe working environment for you and your colleagues, and compliance with regulations.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Leadership Skills: The ability to supervise and coordinate a small team of technicians, both in the shop and in the field, ensuring efficient and effective repairs.
• Technical Proficiency: Expertise in diagnosing and troubleshooting complex mechanical and electrical issues using specialized tools and software, and validating repairs to ensure issues are resolved.
• Effective Communication: The capability to document troubleshooting results accurately for payment and historical tracking, and to communicate effectively with both customers and team members.
• Problem-Solving Abilities: Skills in escalating technical issues appropriately, utilizing available resources, and balancing timely customer responses with thorough investigation efforts.

QUALIFICATIONS

Education/ Experience:

• Apprentice Trained Engine Technician (Preferred)
• Vocational diploma from relevant technical institution
• Proficient in computer skills
• Locally valid driving permit
• Significant field service work experience
• Expert level knowledge of and/or experience with engine products
• Customer service experience
• Experience providing technical advice and coaching to more junior technicians (preferred)

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DESCRIPTION

• We are looking for a talented Apprentice- Engine Technician to join our team specializing in Service for our Distribution Business Segment in Limpopo, South Africa.

In this role, you will make an impact in the following ways :

• By obtaining a nationally recognized and fully qualified Cummins Diesel Fitter qualification
• Bring your enquiring mind for resolving technical engine problems
• Contribute your enthusiasm, determination, positive attitude to an Apprentice Program that will grow your career
• Adhere to Health, Safety & Environmental procedures and maintain a safe workplace and prevent incidents

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Mechanical Knowledge, demonstrating knowledge of Cummins and industry standards, comply with safe work procedures and apply mechanical principles to diagnose and repair products safely and efficiently.
• Proficiency in Product Repair and Maintenance by efficiently repairing and maintaining mechanical products, disassemble, clean, inspect, troubleshoot and reassemble engines
• A Valid motor vehicle Driver’s License to meet the job requirements

QUALIFICATIONS

Education/ Experience:

• A Grade 12 National Senior Certificate (NSC) from a South African school system and a N2 (Nated certificate) with subjects passed in Engineering Drawing, Engineering Science, Mathematics, and Diesel or Motor Trade Theory.

OR

• A Grade 12 National Senior Certificate (NSC) from a South African school system and a NCV Level 4 qualification

OR

• An NCV Level 4 qualification which includes subjects passed in Engineering Process, Professional Engineering Practical, Applied Engineering Technology, Automotive Repair & Maintenance and Mathematics.

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DESCRIPTION

• We are looking for a talented Apprentice- Engine Technician to join our team specializing in Service for our Distribution Business Segment in Cape Town, Western Cape, South Africa.

In this role, you will make an impact in the following ways :

• By obtaining a nationally recognized and fully qualified Cummins Diesel Fitter qualification
• Bring your enquiring mind for resolving technical engine problems
• Contribute your enthusiasm, determination, positive attitude to an Apprentice Program that will grow your career
• Adhere to Health, Safety & Environmental procedures and maintain a safe workplace and prevent incidents

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Mechanical Knowledge, demonstrating knowledge of Cummins and industry standards, comply with safe work procedures and apply mechanical principles to diagnose and repair products safely and efficiently.
• Proficiency in Product Repair and Maintenance by efficiently repairing and maintaining mechanical products, disassemble, clean, inspect, troubleshoot and reassemble engines
• A Valid motor vehicle Driver’s License to meet the job requirements

QUALIFICATIONS

Education/ Experience:

• A Grade 12 National Senior Certificate (NSC) from a South African school system and a N2 (Nated certificate) with subjects passed in Engineering Drawing, Engineering Science, Mathematics, and Diesel or Motor Trade Theory.

OR

• A Grade 12 National Senior Certificate (NSC) from a South African school system and a NCV Level 4 qualification

OR

• An NCV Level 4 qualification which includes subjects passed in Engineering Process, Professional Engineering Practical, Applied Engineering Technology, Automotive Repair & Maintenance and Mathematics.
   

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DESCRIPTION

In this role, you will make an impact in the following ways:

• Accountable for identifying new business opportunities and implementing specific business development initiatives and tactics within a given product segment, market, region, or channel.
• Collaborates with Marketing and the Business Development Manager and/or Sales Manager to identify attractive market segments, lines of business, or product lines to pursue.
• Gathers and analyzes publicly available information and data from Marketing/Market Research to assist identification and prioritization of market and product segment opportunities.
• May attend industry and customer activities to build understanding of the market. Prospects and identifies specific local business opportunities and/or target accounts. May collaborate with Cummins Upstream Influencers to better identify specific prospective accounts and their potential needs.
• Conducts customer research on target accounts or customer segments. Learns their business terminology and identifies current concerns and emerging needs. Develops/Assist account plans for specific target accounts.
• Develops, manages and maintains business relationships with assigned potential accounts that allow identification of customers' perceived needs and priorities. Helps customers identify the differential advantage of Cummins solutions. For specific target accounts, determines their business model and buying process. Interfaces with the customer at appropriate levels and frequency.
• Contribute towards the overall sales strategy through good communication and coordination across the sales organization. Diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved;
• Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Grow Power Generation opportunities throughout the Cross border business where Cummins South Africa does not have a distributor footprint. Support existing dealers in growing Power Generation business and support these dealers to support the Power Generation aftermarket business and Keep Dealers accountable.
• Supports/implements initiatives to grow the business within the assigned market, segment or geography Supports the overall sales strategy through good communication and coordination across the sales organization
• Developing Account Strategy - Determines current status of account in terms of relationship, financial, product competitiveness, barriers, quality, and service and defining desired future state by balancing customer requirements and business capabilities in order to define achievable targets.
• Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. Sales Forecasting and Sales Pipeline Management -
• Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets. Market Analysis - Research information using meaningful and valid sources and data to expand your knowledge of markets.

QUALIFICATIONS

Education, Licenses, Certifications

• College, university, or equivalent degree in marketing, sales, technical or a related subject required, or an acceptable combination of education and experience.
• This position may require licensing for compliance with export controls or sanctions regulations.

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DESCRIPTION

• We are looking for a talented POWER GENERATION FIELD SERVICE TECHNICIAN (MILLWRIGHT) to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in DURBAN, KWAZULU-NATAL, SOUTH AFRICA.

In this role, the candidate will make an impact in the following ways:

• Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
• Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
• Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
• Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
• Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.

QUALIFICATIONS

To be successful in this role the candidate will need the following:

• Apprentice Certified Power Generation/ Electrical Technician and a vocational diploma from relevant technical institution
• Current relevant electrical certification with High Voltage/ Low Voltage experience. Must be able to troubleshoot complex electrical issues
• Have a deep understanding of Diesel Engines and Generators in general and be familiar with Cummins' Service Tools - InPower & InSite
• Be familiar with different types of Generator Controllers in the market