Current Opportunities at Absa Group Limited (Absa)

Job Summary

• Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.

Job Description

• Interface with business applications teams, monitor and troubleshoot the SASE solution to ensure optimal performance and availability.
• Produce and maintain high quality operational documentations for SASE to ensure a well-managed and mature infrastructure.
• Provide implementation support and troubleshooting assistance for SASE related issues.
• Support the future end-to-end SASE Architecture Architect
• Positively contribute to the organisation wide platform & engineering strategy & the achievement of end-end ‘Platforms as a Service’
• Collaborate across the tech value chain (CSO, CTO, etc.) to help the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
• Assess security gaps in current design and processes, maintaining market and vendor awareness of both trends and advancing capabilities in alignment to the transformational program goals.
• Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
• Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem 
• Accountability: Platform Development & Delivery Management
• Ensure the most optimal design & deployment of technical solutions in the organization (via pipeline – not manually)
• Maintain or enhance SASE Solution systems components and services to ensure that infrastructure is in a vendor/bank -supported and standards-compliant state.
• Leverage the required expert level (own) skill & knowledge in platform engineering. architecture & Infrastructure, design and manage all development & development practices & outputs across feature teams
• Guide & ensure the delivery of quality development (code) based on own experience platform engineering
• Effectively manage the platform delivery pipeline & associated releases for maximum customer impact & minimum business risk
• Coach & Mentor junior engineers on technical competencies to effectively deliver on platform stability.
• Person Specification
• Excellent verbal and written communication skills, including the ability to produce high quality technical documentations.
• Strong technical/network hands-on background
• Self-starter, able to work unsupervised in addition to being a strong team player.
• Ability to work under pressure.
• Ability to work and adapt to an increasingly global operating model.
• An understanding of the project lifecycle and Agile Principles with emphasis on validation and live implementation phases.
• Skilled in incident, problem and change management.
• Strong understanding of network protocols
• Experience in engaging in all aspects of the design and implementation of an organization’s hosting environments.

Specific Solution knowledge desirable for the role: 

• Hands-on experience in Zscaler Platform
• Strong knowledge of Proxy functionality and Proxy features
• Relevant experience in Windows/Linux/Cloud environments
• In-depth understanding of Secure Access Service Edge (SASE) network principles such as ZTNA, SD-WAN and SWG.
• Proficiency in configuring and managing network security through Zscaler/Fortinet/Cisco

Education

• Bachelor's Degree: Information Technology

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Job Summary

• Work as part of an integrated (run & build) tribe to provide enterprise wide application support across multiple stakeholder groups (in high complexity environments) by maintaining & optimizing enterprise-grade applications (tech products & services) & building capability in others to do the same.

Job Description

• Devops & Support
• Apply critical thinking, design thinking and problem solving skills to solve technical problems on existing applications & to provide recommendations for the continuous improvement of applications
• Partner with senior Product Engineers to support problem resolution & critical thinking processes when the complexity level goes beyond support (coordinate resolution)
• Lead the implementation of all configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
• Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for products & services in production
• Manage & oversee all application documentation updates, inventories & improvements as well as their distribution to end users & other business stakeholders
• Lead the change & communication planning & implementation processes for all application support processes (Across Tribes & Squads)
• Ensure minimal business operations impact due to upgrades and maintenance activities
• Oversee end to end application implementation and configuration, patches, upgrades and maintenance, and ensuring that application performance meets agreed SLAs and OLAs
• Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, tech products & services in production to prevent and to minimize issues
• Manage applications throughout their lifecycle and lead the application-related aspects of designing, testing, operating and improving technology products & services
• Coordinate with centres of enablement including service engineering, information security, infrastructure & architecture teams to define permissions, guidelines etc. & ensure that the impact of system / platform migrations / changes on applications is minimised
• Act as the expert in application functionality, user workflow, and business processes & build the team to do the same
• Develop expertise in application infrastructure (server, network, security) & broader organization architecture to coach & mentor teams in application support such as upgrades, maintenance etc. and complex issue resolution
• Manage the delivery of SLA’s across application support teams for a particular product & service
• Work with business & tribe leads to define & agree SLA’s for various applications
• Lead the governance, risk & control processes across application teams for a particular product / service including e.g. backup systems, business operations files etc.
• Provide advisory & lead software installation and upgrades, troubleshooting problems and providing resolutions.
• Manage application vendors and suppliers and corresponding license and support contracts where applicable
• Review user programming requests for new applications or modifications, and determine appropriate priority and response.
• Lead RFP processes & make recommendations (feasibilities, business case etc.) for applications being considered for purchase, and provide recommendations based on findings.
• Act as a liaison between business stakeholders and customers, external solution providers, and Tech stakeholders for all application support specific requirements
• Lead the development & implementation of all project & associated integration planning requirements for application support
• Ensure sustainable & consistent efficient and effective application support across application support team including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs
• Drive all capability building through a defined and integrated capability building plan for the application across multiple stakeholder groups (end users, 3rd parties etc.)
• Supervise and maintain the organization's repository of applications
• Lead & manage best practice development practices across the application
• Application Monitoring & Performance Management
• Conduct ongoing reviews & performance monitoring (proactive & reactive diagnostics) for applications
• Leverage performance insights to advise, coach & guide application users on optimal application usage & management
• Leverage performance monitoring insights to identify risks & opportunities for continuous improvement
• Drive the consistent and sustainable delivery of SLA’s across the application & enhance SLA’s for the benefit of the business based on the monitoring conducted
• Stay ahead of the curve on emerging technologies and development practices to continuously improve applications & their associated performance
• Provide performance & trend reporting to improve advisory services across Tech & for improved customer impact
• Governance, Risk & Control
• Hold the one stop shop ‘accountability’ for all governance, risk & controls for identified applications
• Contribute to the enhancement of governance, risk & control procedures across the application
• Enhance & author (or contribute to new) IT processes & standards for application support e.g. post configuration transitions to production, user guidelines, support standards, capacity management, event management etc.
• Ensure application resilience and minimal business disruption related to the application
• Identify technical risks and mitigate these (pre, during & post config, optimization / maintenance)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
• Participate in & in some cases lead the incident management & DR activity for the application – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Deliver on time & on budget (always)
• People
• Coach & mentor the support engineering team
• Conduct peer & individual reviews, testing, problem solving within and across the broader team
• Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
• Participate as a subject matter expert in the attraction, retention, resourcing development & development planning of the broader support engineering team
• Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

Minimum Requirements:

• 10 - 15 years minimum experience in operations and management  
• Substantial Financial Services Industry experience 
• Must have strong experience in Cisco Voice, Microsoft Teams, Contact Center, Voice Recording, Session Border Controllers, Video Conferencing, Microsoft Teams Rooms, BT Trade, Cloud 
• Network & Security knowledge 
• Experience in leading a team – mentoring technical capability  
• Managing across various business lines and senior stakeholders 

Education

• Bachelor's Degree: Information Technology

go to method of application »

Job Summary

• Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.

Job Description

What to expect from the role

• Work experience with different systems, software, and hardware.
• Opportunity to work on IT projects.
• Exposure to IT and development.
• Work in collaboration with a team.
• Guided by experts and professionals in the field and learn on the job.
• Responsibilities
• Ensure that all systems and infrastructure is monitored and maintained.
• Perform the installation configuration and maintenance of the operating systems, operational software, and system management tools.
• Ensure systems are maintained and are functioning with high quality.
• Ensure that there is a high level of security and regular back up being carried out.
• Assess the systems, identify problem areas, and fix them.
• Collaborate with developers and fellow engineers to ensure that systems are functioning at an efficient capacity.
• Write and maintain scripts to provide readymade solutions and reduce human intervention at any point of time for a task.
• Design operational and information support systems in collaboration with fellow engineers and developers.
• Be available to provide 2nd and 3rd level support.
• Negotiate and coordinate with vendors and IT support personnel to resolve problems.
• Operations and Support 
• Provide technical services and support for the following areas: 
• Network level: WAN and LAN connectivity, routers, firewalls and Security 
• Internal systems, cloud and network infrastructure 
• Microsoft related technologies: windows server, office 365, SQL, SharePoint, Active Directory 
• Virtualization technologies: VMware, Citrix, Microsoft 
• Remote monitoring and management of systems alerts and notifications f. Administration of Cloud Tenancy infrastructure 
• Identify problems and deliver timely solutions 
• Perform daily reviews of system monitoring logs verifying the integrity and availability of all hardware, server resources, systems, and key processes.
• Performing remedial actions as required 
• Configure maintain and regularly review a robust backup policy for all CHL data sources 
• Effective provisioning, installation/configuration, operation, and maintenance of systems/network hardware software and related infrastructure as required 
• Administer and manage Active directory to ensure appropriate secure access to relevant resources for all staff Maintenance 
• Plan and maintain production systems change control, as well as facilitate the development, enhancement evaluation, testing and implementation of new software and software releases in consultation with vendors where necessary 
• Maintain operational, configuration, or other procedures 
• Perform periodic performance reporting to support capacity planning 
• Maintain up to date system documentation Customer Support 
• Communicate technical information in non-technical language to users with varying expertise and seniority 
• Develop, maintain, and implement efficient and up-to-date system management techniques to optimize utilization of resources 
• Contribute to the on-going development and enhancement of relevant service standards, procedures, and guideline.

Experience Required:

• Prior 5 years’ experience as a systems engineer.
• Prior work experience with installation and configurations of operating systems and system management tools.
• Excellent knowledge of security software, automation software, scripting, and virtualization.
• Strong time management, organization, and multitasking skills.
• Solid experience with Cloud (AWS), administration and performance tuning of application stacks.
• Support (installation and configuration) for IBM Sterling products (SFG / Secure Proxy / Control Centre / authentication services as part of a managed file transfer solution.
• Progress MOVEit Automation and Transfer with Gateway services onboarding/ support and maintenance configurations on Unix/windows/OS400 and ZOS file transfer Protocols which include Connect: Direct, SFTP/AWS S3/UNC share/Azure Blob and SSH key authentication.
• AWS Cloud skill products knowledge and experience in supporting business flows. (GitHub /GOCD /
• Required to ensuring that the managed file transfer solution complies with recommended security controls, Patch management from both operating systems and application level to Ensuring all audit requirements are met and addressed if there were finding against the team.

Education

• Bachelor's Degree: Information Technology
   

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Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

• DevOps
• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.
• People
• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
• Risk & Governance
• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Technical Skills Required
• Scrum & Agile Methodologies
• Experience with Agile frameworks, particularly Scrum.
• Ability to participate in and lead daily stand-ups, sprint planning, and retrospectives.
• Familiarity with Agile project management tools (e.g., JIRA, Azure DevOps).
• C# Object-Oriented Programming (OOP)
• Proficiency in C# for front-end and back-end development.
• Strong understanding of OOP principles and design patterns.
• Experience with frameworks such as .NET Framework, .NET Core and ASP.NET.
• Front-End Development
• Knowledge of HTML, CSS, JavaScript, and front-end frameworks (e.g., React, Angular).
• Experience in creating responsive, user-friendly interfaces.
• Back-End Development
• Skilled in back-end services and APIs using C#.
• Familiarity with RESTful APIs and Microservices architecture.
• Understanding of serverless architecture and event-driven design.
• Data Analysis, ETL, & Business Intelligence
• ETL Development: Experience with ETL processes to extract, transform, and load data from various sources.
• Familiarity with ETL tools and frameworks (e.g. SSIS, Informatica, AWS Glue).
• Proficiency in data cleansing, transformation, and integration techniques.
• Data Analysis: Skilled in analyzing datasets to derive meaningful business insights and inform stakeholder reporting and decision-making.
• Business Intelligence: Proficient in BI tools (e.g. Qlikview, Qliksense, Power BI) and creating data visualizations and reports.
• SQL & Database Management
• Proficient in SQL for database querying, optimization, and management.
• Experience with relational databases (e.g., SQL Server, MySQL).
• Knowledge of data warehousing concepts is a plus.
• AWS Cloud Development
• Hands-on experience with AWS services such as EC2, Lambda, S3, RDS, and API Gateway.
• Familiarity with DevOps practices, including CI/CD in cloud environments.
• Knowledge of automation tools to streamline deployment and testing.
• Knowledge of infrastructure as code (e.g., CloudFormation, Terraform) is a plus.
• Awareness of data security and privacy standards.
• Experience implementing secure coding practices and handling secure data storage.

Soft Skills Required

• Communication Skills
• Ability to convey technical information to both technical and non-technical audiences.
• Clear, concise, and professional verbal and written communication.
• Stakeholder Engagement
• Skilled in building and maintaining positive relationships with stakeholders.
• Experience in gathering requirements, providing updates, and managing expectations.
• Ability to align project goals with business needs and communicate insights effectively.
• Ability to understand the end-user’s perspective, ensuring that products meet not only technical but also usability requirements.
• Problem-Solving, Analytical, Strategic Thinking & Taking Initiative
• Aptitude for troubleshooting complex issues and identifying root causes.
• Ability to think critically and make data-driven decisions.
• The ability to see the big picture and align technical work with business objectives.
• Proactivity in seeking improvements, suggesting innovative solutions, and taking initiative to solve complex problems independently.
• Collaboration & Teamwork
• Strong team player, comfortable working in a cross-functional, agile team environment.
• Open to feedback and proactive in helping team members succeed.
• Adaptability, Flexibility & Learning Agility
• Comfortable working in a fast-paced, constantly evolving environment.
• Open-mindedness to adopt new tools, frameworks, and technologies quickly.
• Demonstrates a growth mindset, able to self-teach, and adapt to evolving project needs.
• Attention to Detail
• High level of accuracy and thoroughness in completing tasks.
• Able to spot errors, inconsistencies, and improvements in code and data.
• Time Management & Prioritization
• Skilled in managing multiple tasks, deadlines, and priorities.
• Ability to handle short and long-term goals effectively.

Education

• Bachelor's Degree: Information Technology
   

go to method of application »

Job Summary

• To provide specialist advice and support in area of specialisation enabling the provision of effective fraud risk management services.

Job Description

• Investigations: 
• Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
• Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down. Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa's products, processes and flow of transactions to obtain successful prosecutions.
• Risk Identification and Fraud Prevention: 
• Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Defence/Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
• Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
• Identify high-risk Business areas, through feedback received from parties attending risk forums / investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
• Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. | Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
• Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system. Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives. | Stakeholder Management: Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc..) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining).
• Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc.
• Certifications (benefit to have a forensics certifications):
• Certified Fraud Examiner (CFE)
• Certified Forensic Interviewer (CFI)
• Accreditation from Relevant Professional Bodies: Such as local legal or accounting boards, depending on the jurisdiction.
• Experience in the fraud investigation environment.
• General knowledge of Risk Management and Principles of Risk Management. 

Minimum Qualifications for our Forensics Investigator:

• Bachelor’s Degree: In Law (LLB), Finance (BCom Finance), Accounting (BCom Accounting), Psychology and Criminology (Psych and Crim), or a related field.
• Diploma in Forensic Investigation and Criminal Justice or
• At least 5 years experience in the Banking environment

Knowledge & Skills:

• Investigation Skills (Advanced): Proficiency in conducting thorough and effective investigations, including evidence collection, analysis, and reporting.
• Communication Skills - Verbal and Written (Advanced): Exceptional ability to communicate findings, write detailed reports, and present cases clearly to stakeholders.
• Analytical Skills (Advanced): Strong capability to analyze complex data, identify patterns, and make informed decisions based on evidence.
• Team Management Skills - Team Building and Leadership (Solid): Competence in leading and building investigation teams, ensuring effective collaboration and team performance.
• Understanding of the Criminal-, Civil-, and Labour Law (Advanced): Comprehensive knowledge of relevant laws to ensure investigations are conducted within legal frameworks and to provide expert advice on legal matters.
• Interdepartmental Coordination: Skill in coordinating with various departments, such as legal, finance, HR, and external agencies, to ensure comprehensive investigations.
• Technological Proficiency: Familiarity with investigation tools and software to streamline the investigation process and enhance efficiency.

Competencies:

• Deciding and Initiating Action: Taking proactive steps in decision-making and driving investigations forward efficiently.
• Planning and Organising: Effective planning and organization of investigation processes, including resource allocation and timeline management.
• Persuading and Influencing: Ability to influence and negotiate with various stakeholders to achieve desired outcomes and facilitate the investigation process.
• Relating and Networking: Building and maintaining strong relationships with internal and external stakeholders to support and enhance investigations.
• Writing and Reporting: Excellence in documenting findings, preparing detailed reports, and ensuring clear and accurate communication of investigation results.

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)
   

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Job Summary

• This role provides an exciting opportunity to roll out a new strategic initiative within the firm-- Enterprise Infrastructure Big Data Service. The Big Data Developer serves as a development and support expert with responsibility for the design, development, automation, testing, support and administration of the Enterprise Infrastructure Big Data Service. The roles require experience with both Hadoop and Kafka.  This will involve building and supporting a real time streaming platform utilized by Absa data engineering community. You will be responsible for developing features, ongoing support and administration, and documentation for the service.  The platform provides a messaging queue and a blueprint for integrating with existing upstream and downstream technology solutions.

Job Description

Candidate Description 

• You will have the opportunity of working directly across the firm with developers, operations staff, data scientists, architects and business constituents to develop and enhance the big data service.   
• Development and deployment of data applications 
• Design & Implementation of infrastructure tooling and work on horizontal frameworks and libraries 
• Creation of data ingestion pipelines between legacy data warehouses and the big data stack 
• Automation of application back-end workflows 
• Building and maintaining backend services created by multiple services framework 
• Maintain and enhance applications backed by Big Data computation applications 
• Be eager to learn new approaches and technologies 
• Strong problem solving skills 
• Strong programming skills 
• Background in computer science, engineering, physics, mathematics or equivalent 
• Worked on Big Data platforms (Vanilla Hadoop, Cloudera or Hortonworks) 
• Preferred: Experience with Scala or other functional languages (Haskell, Clojure, Kotlin, Clean) 
• Preferred: Experience with some of the following: Apache Hadoop, Spark, Hive, Pig, Oozie, ZooKeeper, MongoDB, CouchbaseDB, Impala, Kudu, Linux, Bash, version control tools, continuous integration tools 

Education

• Bachelor's Degree: Information Technology

go to method of application »

Job Summary

• To provide specialist advice and support in area of specialisation enabling the provision of effective fraud risk management services.

Job Description

• Investigations: 
• Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits. Investigate all Credit Cards, Digital Fraud & Fleet Counterfeit Investigations, end to end. Conduct site visits at merchants, and filling stations to obtain evidence and vouchers to supplement the investigation findings.
• Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
• Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down. Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa's products, processes and flow of transactions to obtain successful prosecutions.
• Risk Identification and Fraud Prevention: 
• Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
• Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
• Identify high-risk Business areas, through feedback received from parties attending risk forums/investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
• Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. | Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
• Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system. Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives.
• Stakeholder Management: 
• Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc..) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining). Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc.

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)
   

go to method of application »

Job Summary

• Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

Job Description

• Architecture
• Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
• Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
• Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
• Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
• Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
• Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
• Design & or contribute to the design & implementation of detailed feasibilities & business cases
• Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
• The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
• Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
• Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
• Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
• Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
• Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
• Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
• Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
• Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
• Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
• Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
• Contribute to the architecture body of knowledge
• Contribute to the design & evolution of architectural principles and preferences
• People
• Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
• Set & Cascade solution direction across technology delivery teams
• Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
• As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
• Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Financial & Vendor Management, Risk & Governance
• Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
• Apply the organization risk & governance frameworks
• Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
• Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
• Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology (Required)
   

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Job Summary

• The role will manage three individuals within the performance analysis team as well as be the Finance Business Partner for Relationship Banking Advice within A&I.
• Drive activities necessary to implement the optimal advisor remuneration structure for AIFA.
• Manage scorecards delivery for all the advice force, as well as Regional, Provincial general managers and National Executives for AIFA
• Assist in the formulation of various incentive campaigns aimed at the advice force.
• This role will manage monthly reporting processes and the end-to-end planning processes from forecasting thought leadership, to planning, monitoring and evaluation throughout the annual financial calendar. This includes focus on business analysis and insights to providing business intelligence to inform and influence leadership decisions, all while reducing financial risk. The incumbent is expected to optimise the process efficiency and improvement. It will further include commercial financial modelling.
• The incumbent partners with the CFO and is responsible for end-to-end financial management, including developing forward-thinking analysis, generating management reports, statutory compliance, scaling automated financial processes to crafting financial strategies aligned to business financial health and growth objectives within his/her function of the Relationship banking advice, and ensures that business makes sound financial decisions. 
• The Manager Finance enables achieving the operational objectives of the business by building an agile finance enablement to transform, to bring stewardship, financial integrity & insights to the current state of the business & its future possibilities to deliver on the new operating model and to achieve the business strategy objectives.
• The role is responsible to co-create, build and run Finance capabilities required to lead to exponential growth and business effectiveness.

Job Description

Key Accountabilities:

• Partner with leaders to define, optimize and monitor progress on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
• Seek advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Develop finance narratives and insights driving business; and build pioneering new propositions.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
• Deliver monthly, quarterly and yearly business results for Relationship Banking Advice.
• Drive the stakeholder engagement and processes around month-end, year-end and planning cycles for the Relationship Banking Advice business.  Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Integrate the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance.
• Deliver monthly scorecards for the advice team, timely and accurately.
• Plan, coordinate all remuneration assessment to be performed for the advice force.
• Deliver monthly practice performance reports for the different advice practices.
• Manage the short-term incentive calculation and bonus payments for the Advice team.

Education:

• Minimum B-degree (NQF level no.7)
• Desired Post Graduate Degree (NQF level no.8+)
• CA (SA) or CIMA or MBA qualification preferred

Skills:

• 5+ years professional financial management experience
• Experience in business transformation contexts related to exponential business growth
• Experience in commercial innovation environments
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Ability to build, develop & lead professional level teams 
• Understanding of the financial services sector within a professional business environment

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
   

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Job Summary

• Implement and lead on delivery of strategic products to ensuring that business stays on leading edge of technology, contributing across the technology stack, from database and develops infrastructure that supports continuous deployment, to native apps.

Job Description

• Product Enhancement: Remain abreast of industry standards to identify new product opportunities. | Risk and Control: Continuously review product processes and performance to identify areas of real and potential risk within the Product | Product Analysis: Review Product process to continuously look for enhancements within the product process | Stakeholder Management: Manage relationships with critical stakeholders such as tech, operations, channel etc. to ensure optimal product delivery end to end | Monitor the performance of Product on a day to day basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control processes and quality standards | Administrative and operations support: Provide administrative and operations support and advice against standard operating procedures | Analytical skills including previous experience with PowerBI, SAS/SQL will be beneficial

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)