M-Pesa Africa: Executive Head of Product - Digital at Vodafone Global Enterprise

Role Purpose

• The Executive Head of Product – Digital will be responsible for championing the digital transformation of M-Pesa as we prepare for millions of our customers and merchants to transition from feature phones to smartphones.
• This includes bringing the voice of the customer, industry trends and design thinking to the M-Pesa app and actively engaging and influencing key internal and external stakeholders. You will be the “linchpin” between the engineering teams and the business.

Your responsibilities will include:

Champion App Product Strategy & Execution:

• Own the vision for the consumer fintech app across 7 Markets
• Leading 80+ people across Engineering, UX and Product to achieve product delivery
• Drive the roadmap, incorporate industry and customer research to create a transformative product
• Be a customer advocate, drive superior customer experience via UI/UX,  define customer journeys based on customer need, define acceptance criteria for every customer journey
• Master product backlog: prioritize for business impact and superior customer experience
• Rally product creation colleagues to drive timely results – developers, business analysts, architects, delivery managers, operations support, etc. 

Spearhead Partnerships to Drive Innovation:

• Define partnership strategy for the app including loyalty and rewards to drive engagement
• Drive business development with relevant 3rd parties, negotiate key commercial and product terms and support legal on contracting across 7 markets

Build "trusted advisor" relationship with business leaders across M-Pesa markets

• Co-develop launch and go to market plans with local product managers to drive uptake and engagement
• Offer strategic support on the digital strategy and business case Strong knowledge of mobile money,
• fintech and financial services
• Drive commercial rationalisation of the service roadmaps balancing requirements from multiple markets

Core competencies, knowledge and experience:

• Strong knowledge of mobile money, fintech and financial services
• Experience with emerging market consumers, and multicultural sensitivity 
• Keen understanding of digital product lifecycle & software/mobile development
• Experience with Agile/Lean management
• Analytical bent of mind, structured thinker with strong business acumen
• Results-driven self-starter
• Solid influencing and negotiation skills

The ideal candidate for this role will have:

Education & Experience:

• >8  years of professional experience with at least 5 years of digital product management at a fintech, bank or other relevant digital business
• Bachelor’s degree required, a Master’s degree in a related field preferred
• Certification in Scaled Agile Framework
• Contagious passion for, and commitment to driving mobile money growth and Innovation  

Closing date for Applications: 5 October 2026.