Current Opportunities at ACDC Dynamics SA

Description
Purpose of the role

• The Branch Administrator assists the Retail Branch Manager with all the administration duties required to run the store.  This includes but is not limited to assisting with daily cash ups, client refunds, Debtors queries, and all administration tasks at hand.   You should be professional and courteous with strong computer skills and a thorough understanding of accounting principles

Key Performance Areas

• Assist Retail Manager with all administrative tasks.
• Assist with the repairs and returns in a timely manner.
• Schedules, submits, and initiates customer returns in accordance with standard procedures.
• Assist with Daily cash ups and processing of the cash book, and provide reports for head office.
• Assist with quality improvements to enhance all services and prepare all required paperwork for same.
• Manage and resolve all issues in customer accounts.
• Develop and maintain effective relationships with all clients and staff

Requirements

• Matric/Grade 12.
• Previous experience in an administrative role.
• Great attention to detail.
• Great communication skills written and verbal.

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Description

• Cleaners perform a range of duties to keep your business clean, such as dusting, mopping, sweeping, waxing floors and vacuuming.
• They’re also responsible for performing routine inspections to check that spaces like restrooms are always sanitary. 
• Coordinating with other Cleaners to keep the branch clean.
• Cleaning of spills, broken glass and other messes as quickly as possible.
• Emptying of bins.

Requirements

• Must reside close to Ballito.
• Minimum of 1 year cleaning experience.

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Description

PURPOSE OF THE ROLE:

• Getting the “sale” using various customer sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long- lasting relationships.
• Maintain accurate and complete customer account information.

RESPONSIBILITIES:

• Understanding of the marketplace relative to product offering and client base demographics
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores
• Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio
• Liaising with Senior Management and ensuring that sales targets are met
• Analysing current marketplace and ensuring feedback is given regarding important market and competitive information
• Training clients on products as and when required
• Executing sales strategies
• Generating new leads and developing existing customers
• Responding to customer enquiries
• Achieving high sales targets and goals
• Building new business relationships using existing industry contacts
• When required, giving sales presentations to various levels of audiences
• Managing employer’s expectations, client relationships and providing these with excellent service and support
• Providing feedback regarding suggestions for improvement and market research
• Ability to deal with and respond to high volumes of emails
• As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc of any type with reference to ACDC Dynamics and attends these events and or arranging these events
• Quotation formulation and follow up of these
• Attending Sales Meetings and providing the necessary information/ statistics etc
• Planning as well as submission of weekly calls and reporting on weekly activities
• Customer account maintenance
• Attending of ad hoc training sessions
• Saturday work will be required as per published roster
• Find and capitalise on new product opportunities and possible turnkey projects by positioning the brand of ACDC in these customers.
• Managing employer’s expectations, client relationships with exceptional customer service and support.
• Compile accurate and precise calendar entries with a briefing on what transpired during sales calls

Requirements

• Experience and or knowledge in an Electrical manufacturing/sales environment
• An Electrical or similar technical qualification will be advantageous.
• 3 to 5 years in related sales role
• Technical product knowledge of our products will be preferable
• Proven marketing and sales competencies and ability to analyse market and set new strategy
• Ability to establish new markets/ establish new business relationships and train clients on products

KPI’s

• Meet monthly targets set by company
• Update CTC reports weekly
• Call on assigned customers base with 8 constructive calls daily
• Product introduction to client two samples per week. Samples needs to be cycled weekly
• Housekeeping of customers account inclusive of ACDC Branding
• Rotate entire customer base within a four-week cycle
   

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Purpose of the Role

• We are searching for a reliable, trustworthy Retail Security Checker to join our Retail Store.  Your responsibilities include checking customers purchases when exiting the store, monitoring the store, reporting irregularities, answering queries, assisting customers and staff, and maintaining order at all times.

Key Performance Areas

• Checking parcels slips to purchases
• Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches
• Keeping calm when alarms are triggered and escorting people to safety or apprehending the guilty parties
• Responding to calls for help and contacting the fire department or law enforcement if required
• Assisting during emergencies, ensuring minimal injury to people and damage to property.
• Following orders and working as part of a team to ensure the safety of staff and customers
• Undertaking all tasks with the utmost integrity and professionalism

Requirements
Requirements:

• Matric
• A clean criminal record
• A relevant license and certification
• Physical fitness, strength, and mental agility
• Previous security experience would be advantageous
• Excellent observation skills
• Ability to remain calm and focused under pressure
   

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Description

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets. 
• Redeem stamps and coupons.
• Cross-sell products and introduce new ones.
• Resolve customer complaints, guide them and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas. 
• Track transactions on balance sheets and report any discrepancies.
• Bag, box or gift-wrap packages.
• Handle merchandise returns and exchanges.
• Assist when and where needed.

Requirements

• Grade 12/Matric.
• Minimum 2 years of experience.

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Description

• To assist the National Inventory Manager with inventory related issues in all warehouses and Company Owned Franchises.
• To assist with inventory issues nationally and assist the inventory controllers in all Company owned Franchises and warehouses.
• To assist in identifying, maintaining & managing the accuracy of stock levels and stock movement nationally.
• To ensure all ACDC procedures are implemented, staff are trained in it and that they are following it, providing customer satisfaction and as little as possible errors and damages.
• To assist the branches in running efficiently with regards to company procedures & inventory related issues.
• To prepare & do stock takes and ongoing cycle- & range counts.
• To investigate & resolve any stock variances & stock related issues.
• To assist in the preparation of warehouses for the audited stock take every financial year end.
• To ensure that all inventory related reports are cleared and submitted on time. (Weekly & Monthly reports)
• To ensure the storerooms/lockups are always clean & tidy.
• To assist where and when needed.

Daily:

•  To resolve Discrepancies
• Range counts
• Cycle counts
• Transfer to correct stock between locations in your branches
• General inventory management
• Discrepancy & variance investigations for stock in your branches/C.O.F
• Stock Adjustment requests for your branches/C.O.F
• Stock queries

Weekly:

• Submit the weekly reports (BOF; MULTIPLE BINS; OBSOLETE; OUTSTANDING DISCREPANCIES; IN
• TRANSIT; BACKORDERS WITH STOCK & ALL OTHER INVENTORY RELATED REPORTS) to the
• National Inventory manager & the Branch manager.
• Random Audits and Inspections
• Warehouse Inspections and reports
• Ensuring that the branches are running according to the company’s inventory procedures requirements.

Monthly:

• Month-end reports

Requirements

• Grade 12/Matric.
• Relevant tertiary qualification will be highly advantageous.
• Minimum 2 - 3 years of experience as an Inventory Controller.