Current Opportunities at FlySafair

Description

Responsible for the following:

• Safe operations.
• The control of operations and operational standards of all aeroplanes operated.
• The identification of operations coordination functions which impact on operational control.
• All legal documents are compliant with the SACAA regulation.

Oversee the following for operational efficiency:

• Schedules.
• Training programmes.
• Crew scheduling and rostering.
• Ensure that FlySafair operations are conducted in accordance with current regulations, standards and policies.
• Responsible for the actioning of any aeronautical information affecting the safety of the schedule.
• The dissemination of aeroplane safety information, both internal and external, in conjunction with the safety management system.
• Oversee the efficient management and control of slots.
• Oversee that the aircraft performance specifications are aligned to the routes and aerodromes;
• Oversee that the navigational department is efficient and that all scheduled flights are safe and optimised;
• Must be actively involved in any emergency that may affect operations;
• Responsible for formulating and implementing of policies and procedures;
• Ensure the preparation and verification of the department's fixed expenses;
• Ensure that relevant feedback and reporting is provided to Executive Management;
• Responsible for the contents of the operator's Relevant Operation Manuals;
• Responsible for all functional aspects of Safety, QA and company training departments;
• Drive on Time Performance (OTP);
• Formulate and implement all procedures required for supporting ground and flight operations;
• Responsible for all operational decisions during delay operations with the support of Managers;
• Oversight of the OCC activities during operations;
• Oversee the amendments and the regular revision of services in respect to all publications and documentations;
• Commission and analyse research and information from various sources to enable effective decision-making;
• Responsible for placing serviceable aircraft/s on the daily flight schedule;
• Formulate alternative courses of action as deemed necessary to address aircraft delays;
• Liaise with Maintenance Control Centre regarding serviceability and availability of aircrafts;
• Responsible for the International Flight Support system (IFS);
• Drive fuel efficiencies through process optimisation;
• AIMS optimization;
• Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
• Ensure Resource Management System (RMS) implementation and efficient use of the system;
• Draw reports, analyse data, drive efficiencies and report on trends;
• Develop, build and maintain strong relationships with key stakeholders i.e. ACSA, ATNS, Boeing etc;
• Oversee and ensure that all 90-day legal documentations are completed in accordance with the FlySafair Operations Manual; -
• Ensure Operations follow and comply with current CAA regulations, airworthiness and safety standards;
• Responsible for regulatory CAA liaison, change of regulations and providing input to CARCOM;
• Responsible for the overall discipline, welfare and morale of the team.

Requirements

• Bachelor's degree in a relevant discipline or equivalent years of aviation management experience;
• Minimum of 10 years' Aviation experience, of which, 5 years must be Managerial experience in the Operations Support function;
• In-depth knowledge of Operational Support and Flight Operations;
• Must have sound knowledge of CAA regulations and procedures (Essential);
• Knowledge of Air Traffic Control;
• General knowledge of NAV planning, route structures of ATNS, Airports and Aircraft performance;
• Knowledge of Part 121 operations;
• Effective management and delegation skills;
• Excellent Communication skills;
• Good presentation skills;
• Strong financial and business acumen;
• Complex problem solving;
• Strong decision-making;
• Ability to understand new issues quickly and make wise decisions;
• Ability to inspire confidence and create trust;
• Ability to work under pressure and plan personal workload effectively;
• Advanced Microsoft Office Word, Excel, Outlook & PowerPoint (Essential);
• Ability to manage conflict.

Personal Attributes:

• Strategic Orientation;
• Strong organizational skills;
• A team player that works constructively within a team to bring out the best traits of all;
• High degree of patience and assertiveness;
• Must enjoy a high level of change and diversity in the workplace;
• High integrity;
• Strong work ethic;
• Honest and trustworthy;
• Reliable.

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Description

• Responsible for ensuring all staff conform to the required standards of services and efficiency;
• Ensure service providers comply with procedures in place;
• Monitor the Service provider SLA;
• Monitor and supervise the daily operations;
• Continuously improve quality standards;
• Ensure sufficient staffing levels across all departments, including service providers and internal staff;
• Responsible for the daily operational planning;
• Ensure all staff are on duty and in full uniform;
• Monitor company communication platforms and ensure that all requests are actioned;
• Ensure check-in counters are open, on time and maintained as required (airport specific requirements);
• Plan, monitor and evaluate the delay process effectively, efficiently, and professionally;
• Complete the daily shift report and any delay reports as required;
• Attend and conduct shift briefings with service providers and ticket sales;
• Monitor operations ensuring that all flights depart as scheduled and ensure movements messages are sent timeously;
• Monitor OTP, schedule changes and any other activity that may have an impact on operations and communicate with the relevant parties;
• Ensure the ground handler is sufficiently equipped with radios, cell phones etc.;
• Report equipment shortages to the relevant departments;
• Ensure there is enough stock on hand, stickers, manual handling stock etc.;
• Investigate incidents/irregularities and report to the station in charge;
• Ensure disciplinary action is taken for non-compliance;
• Address complaints promptly, conduct investigations, and provide feedback in a timely manner;
• Ensure a detailed handover is prepared for the next shift;
• Maintain cleanliness and tidiness in the office;
• Ensure that the equipment/devices are maintained, secured, and handled with care;
• Delegate responsibilities as required;
• Perform spot checks on all internal and external stakeholders;
• Attend meetings with internal and external stakeholders;
• Liaise with customers and maintain a visible, accessible presence for both staff and passengers at all times.

Requirements

• Grade 12 or equivalent;
• Travel Degree or Diploma (Advantageous);
• Minimum of 2-4 years' experience in an Airline/Aviation environment (Passenger Services and/or Ramp Services and/or Baggage Handling);
• No criminal or credit record;
• Must be willing to work shifts and on weekends;
• Airside and terminal knowledge;
• Must have knowledge of airport operations;
• Computer literate;
• Excellent communication skills;
• Conflict resolution skills;
• Dealing with confidential information;
• Leadership skills;
• The ability to work well under pressure;
• Practice good time management and willingness;
• Customer focus and service orientated;
• Solid computer literacy;
• Excellent phone etiquette.

Personal Attributes:

• Professional;
• High integrity;
• Customer service orientated;
• Team player;
• High degree of patience and assertiveness;
• Reliable and dependable.

Closing date: 11 September 2025

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Description

• Assist with the procurement of both Aircraft and Non-Aircraft items, as well as other ad-hoc tasks as required;
• Support with purchasing and replenishment of stock items, ad-hoc commodities, and services from both local and international suppliers;
• Help coordinate the return of unserviceable units to designated suppliers for repairs;
• Assist with tooling-related procurement and repair processes;
• Track and report cost savings on a monthly basis;
• Help resolve queries related to supplier invoices;
• Follow up on orders daily and notify the Procurement team and internal stakeholders if any issues require attention;
• Provide weekly updates on outstanding orders;
• Generate bi-weekly reports on open requisitions and close those no longer needed by end users;
• Assist in comparing pricing between supplier proposals;
• Support negotiations on trade terms and discount structures with suppliers;
• Ensure that safety remains a top priority in all procurement activities;

Requirements

• Grade 12 or Equivalent (Essential);
• Procurement Degree/Diploma or related qualification (Advantageous);
• 1-3 years' of purchasing experience in procurement (Essential);
• Experience with ERP system/s (Essential);
• Experience in aviation procurement (Advantageous);
• Knowledge and understanding of MS Office suite;
• Knowledge of procurement practices;
• Understanding of commercial shipping and identify possible supply chain disruptions);
• Commercial acumen;
• Proficient in the use of Microsoft Office (Word, Excel, Powerpoint and Outlook).

Personal Attributes:

• Attention to detail and ability to work under pressure;
• Excellent communication skills (written and verbal) Problem-solving skills;
• Interpersonal skills;
• Detail orientated Telephone and email etiquette;
• Professional;
• High integrity;
• Proactive;
• Able to work independently and in a team;
• Learning orientated;
• Reliable;
• Deadline driven;
• Proactive;
• Positive;
• Immaculate time management;
• System and process driven.

Closing date: 11 September 2025

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Description

• Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
• Assist customers when there are flight disruptions and/or cancellations;
• Handle and safeguard of confidential information;
• Address any complaints in a professional and timeous manner;
• Escalate any problematic issues to the Supervisor on duty;
• Provide professional Customer service at all times.

Requirements

• Grade 12 or equivalent;
• Airport and ticket sales experience;
• Able and willing to work on weekends, public holidays, flexible hours, and shifts, as and when required;
• Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook);
• Excellent understanding of delivering great customer service;
• Excellent written and verbal command of the English language including proper phone etiquette;
• Conflict resolution skills.

Personal Attributes:

• Punctual;
• High degree of patience and assertiveness;
• Trustworthy, professional and reliable, including dealing with confidential information;
• Immaculate timekeeping;
• The ability to work well under pressure;
• Practice good time management;
• Customer focused and service orientated.

Closing Date: 11 September 2025

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Description

We are currently recruiting Graduate Interns for the following disciplines:

• Marketing Graduate
• HR Communications Graduate
• Psychometrist Graduate
• Procurement Graduate
• Occupational Health, Safety and Environmental Graduate
• Software Tester Graduate
• Web Designer Graduate
• Asset Management Graduate
• Airport Operations Graduate
• Flight Operations Graduate
• Employee Relations Graduate
• Remuneration and Benefits Graduate
• Industrial Engineer Graduate

Responsibilities:

• Maintain detailed logs of tasks;
• Assist in daily operational activities and provide administrative support;
• Assist in ongoing projects and tasks;
• Conduct research upon request;
• Ensure compliance to company policies and procedures;
• Foster collaboration and support across teams;
• Adhoc duties and responsibilities as and when required.

Requirements

• Must have Grade 12 or equivalent;
• Must have relevant Diploma or Degree;
• Proficient in using Microsoft Office Suite, including Word, Excel, and PowerPoint;
• Strong organisational skills and attention to detail;
• Strong Analytical mind-set;
• Successful candidates will enter into a 12 months employment contract.

Personality Attributes:

• Professional and committed;
• Learning Orientated;
• Customer service driven;
• Strong sense of urgency;
• Accuracy in completing tasks;
• Use of initiative;
• Passion for administrative duties and research; 
• Ability to thrive in fast-paced and high-pressure environment;
• Excellent communication skills (both verbal and written);
• Immaculate timekeeping.