Current Roles at Senwes

LMS system management.

• Oversee day-to-day operation of the Senwes LMS platform. 
• Configure and maintain system settings, plugins and role permissions.
• Manage user provisioning, dynamic enrolment rules, and deactivation workflows.
• Perform routine system health checks and coordinate with IT and software provider on maintenance and updates.

 Course and programme configuration.

• Build and manage course shells, learning paths, and programme structures.
• Link learning content to competencies, roles, and departments via automated rules.
• Create certificate templates, badge criteria, and achievement recognition frameworks.
• Manage file repositories, SCORM packages, and multimedia content uploads.

 User experience and support.

• Design user dashboards and page layouts by audience (learners, managers, HR).
• Ensure learners can easily access assigned courses and track their progress.
• Provide first-line technical support and troubleshooting to users.
• Conduct admin training sessions for HR, line managers, and users.

 System reporting and analytics.

• Build and distribute customised reports (e.g., completions, overdue training, login trends).
• Work with the Training Manager to generate insights for compliance and performance reporting.
• Monitor engagement and make data-driven recommendations for improvement.

 Integration and development.

• Coordinate with IT and third-party vendors regarding HR Systems integration for user sync, data feeds between LMS and other platforms and system upgrades and plugin compatibility checks.
• Test and implement new features or workflows for improved automation with relevant sign off from Training Manager.

 Udemy for Business platform management.

• Enrol and manage learners across teams and departments.
• Track engagement, course completions, and issue usage reports to business units.
• Create and manage learning pathways linked to job roles or business priorities.
• Liaise with Udemy support to resolve issues and support internal adoption campaigns.

 QCTO and SETA compliance support.

• Manage documentation for QCTO and SETA-accredited programmes. 
• Upload learners on the SETA Indicium system and maintain record accuracy.
• Track and ensure timely payment of provided tranches aligned to deliverables.
• Liaise with training providers for document submission and follow-up.
• Support the Skills Development Facilitator (SDF) with accurate WSP/ATR data preparation.

 Track and maintain short-course and work-back agreements.

• Manage a register and coordinate uploads to Sage the short course agreements and learner completions.
• Monitor work-back obligations and flag early resignations for recovery.
• On resignation, verify internal bursaries or course funding; calculate repayment amounts and communicate with HR and Legal.
• Ensure contract documentation is filed and accessible for audit or HR review.

Requirements

Experience and qualifications:

• Experience in a training environment, learning system administration or accredited programme support.
• Bachelor’s degree in Human Resources, Business Administration or a related field - 3 years’ experience,
• or Higher Certificate/ Diploma - 5 years’ experience. QCTO, SETA and accredited training administration experience.

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Responsibilities: 

• Establish and maintain good relations with customers and suppliers.
• Process, handle, record and report specific customer needs.
• Handle customer queries and complaints.
• Identify and report lost sales.
• Assist in promotions, farmers days, demonstrations, and agricultural shows.
• Participate in the marketing of specific agent brands.
• Perform counter sales.
• Provide efficient after sales service in line with policies and procedures.
• Promotes sales through telephonic sales, related part sales and exhibits.
• Identify and report lost sales.
• Comply with Health and Safety regulations.
• Keep the workplace in a presentable condition.
• Merchandise, Pack and Pick stock on shelves.
• Build exhibits.
• Perform ongoing stock balancing, and participate in quarterly stock taking.
• Marketing of products and services.

Requirements

• National Senior Certificate.
• At least 2 year relevant spares sales experience.
• At least 3 year workshop experience.
• Technical knowledge of equipment and machinery.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to maintaining accuracy and accountability in all aspects of the job.

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Responsibilities:

Effective handling of telecommunication:

• Efficiently manage and route internal and external telephone calls, ensuring messages are communicated accurately and promptly.
• Maintain a clear system for logging and following up on external enquiries or concerns.
• Monitor and manage the phone system to ensure calls are handled efficiently, including troubleshooting technical issues when needed.
• Set up and maintain an internal directory for frequently contacted external stakeholders (e.g., suppliers, clients, contractors).

Reception and visitor management:

• Greet visitors, clients, and contractors professionally, ensuring a positive first impression of EPA.
• Identify the purpose of the visit and ensure they are directed to the correct staff members or meeting locations.
• Ensure the reception area is neat, welcoming, and fully functional, with all necessary resources in place.

Petty cash management: 

• Maintain and reconcile the petty cash fund according to organisational policies.
• Ensure timely replenishment of funds to support ongoing operational needs.
• Accurately record all petty cash disbursements and receipts with supporting documentation.
• Update and maintain a detailed petty cash ledger or system.
• Regularly reconcile petty cash to ensure the balance matches recorded transactions.
• Verify receipts and ensure all expenditures comply with company policies.

Responsible for internal communication:

• Assist the Group Executive: EPA in reviewing and improving internal communication across departments.
• Oversee and manage internal business communication platforms.
• Draft, proofread, and distribute internal memos, announcements, and policies to staff.
• Liaise with department heads to ensure consistent communication flows across different areas of the business.

Responsible for administrative duties:

• Provide high-level administrative support to the Group Executive: EPA and other managers, including managing schedules, meetings, and appointments.
• Organise and coordinate logistics for staff, including transport arrangements and travel itineraries.
• Manage the supply of office spaces, meeting rooms, and the boardroom, ensuring they are well-stocked and maintained.
• Ensure refreshments are available for the Group Executive: EPA, senior management, and visiting clients.
• Handle the booking system for boardrooms and meeting spaces, coordinating availability and resolving conflicts.
• Manage office-related inventories (e.g., stationery, refreshments) and supplier relations.
• Prepare meeting agendas, take detailed minutes, and follow up on action items post-meeting.
• Assist in the preparation of presentations and documents for meetings, ensuring timely distribution to attendees.

Responsible for personnel related duties:

• Act as the point of contact for all staff-related communications, including notices, policy updates, and event announcements.
• Oversee the distribution and inventory of staff refreshments and supplies.
• Assist in the planning and execution of employee-related events (e.g., birthdays, team-building activities, etc.).

Requirements:

• 3-5 years proven experience as a Personal Assistant to senior management or Executive Assistant, with a strong background in SAP, personnel administration, event planning, and internal communication

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Issuing of new business, underwriting and updating of policies.

• Distribute received requests for new business & general amendments.
• Analyse data received and assess risks.
• Issuing of quotes as per insurer’s mandate (determine rates/premiums).
• Apply underwriting rules as per each insurer’s mandate.
• Issue new policy or update existing policies as per request.
• Compare quote/request with actual system.
• Verify correctness of transaction.
• Correspond with broker/assistant.
• Send confirmation of updates.
• Send updates policies to insurers.
• Sending of cancellation letter to client.

Ensure a profitable portfolio by applying midterm adjustments.

• Attend monthly mid-term adjustment committee meetings.
• Analyse data (premium vs loss ration/multi claimants), and assess risk.
• Determine additional underwriting per policy.
• Correspond adjustments with brokers.
• Apply additional underwriting on policies where necessary.
• Send correspondence to the insured regarding mid-term adjustments done.
• Ensure thorough record keeping.

Renewals.

• Attend monthly renewal committee meetings.
• Analyse data (premium vs loss ration/multi claimants), and assess risks.
• Determine additional underwriting per policy where necessary.
• Apply renewal terms to renewal policies.
• Record keeping.

General administration.

• Issuing of credit note/debit note/ request for EFT.
• Send correspondence regarding outstanding annual premiums/pro rata premiums.
• Cancellation of policies/endorsements when payment of outstanding annual premiums/pro rata premiums are not received.
• Send credit note, etc. to finance department.
• Send notification of unmet premium to client/broker/assistants.
• Receive correspondence regarding cash payments.
• Send notification of cash payment to finance department for processing
• Handling of enquiries.
• Do ad hoc functions as required, and filing of all relevant documentation.

Requirements

• Experience:  2 years' experience in a short-term insurance environment
• Qualification: National Senior Certificate. Candidates with FAIS, RE5 or relevant insurance qualification will receive preference.

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Description

• Agrinet, a wholesale supplier and distributor of a wide range of products that cater to the hardware retail, industrial and irrigation markets in Africa is looking for Sales Representative who will be responsible for maximizing the profitability of allocated accounts, by managing the relationship with the Customers and supporting them to exceed their sales targets of our full product range.
• Ensure orders received as per budgeted month.
• Increase turnover of existing customers across the entire account base by upselling and cross selling.
• Set overall revenue targets for each account.
• Identify opportunities to win business where Customers currently favour competitors’ products.
• Ensure relationship is strong enough for customers not shop elsewhere.
• Inform customers of new products, promotional campaigns marketing programs and feedback to management.
• Always inform customer of any delays in supply chain.
• Assist customers in tenders and quotes where necessary.
• Give customer feedback on sales by product category.
• Keep customer informed on Rebate achievement.
• Assist with minor deliveries and collections where possible.
• Give customer feedback to the management team.
• Build trust and confidence with the Customer through reliable and consistent service delivery and industry and product knowledge.
• Resolve complaints and queries effectively
• Determine and manage the Customer’s expectations regarding stock and delivery.
• Ensure you are aware of your customer is tracking by month, by quarter, by year as well as which product category they might need special attention on.
• Updating of customer base and action plans on battle board, with regards to
• focused and new customers are critical component to sales planning and success.
• Formulate and implement plans to increase turnover per existing customer.
• Ensure knowledge and understanding of customer’s business.
• Determine who the key decision makers are and what their needs are.
• Develop and demonstrate specialist knowledge of Agrinet’s and competitor’s products.
• Determine training needs and provide relevant training on product benefits.

Requirements

• Qualifications: National Senior Certificate or NTC3 (Candidates with a post matric qualification will receive preference).
• Requirements:  At least 2 Year’s sales experience in the retail, agri or industrial spheres

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Responsibilities:

• Oversee and ensure the efficient, competitive, and commercially viable operation of regional silos, optimising the use of resources, equipment, and staff.
• Ensure the successful management and delivery of regional strategic projects aligned with executive initiatives, within budget, scope, and time constraints.
• Deliver high-quality customer service by addressing customer needs, resolving issues, and maintaining strong relationships with clients (both farmers and off-takers) to ensure satisfaction and service excellence.
• Develop a high-performing leadership team across the region, driving operational excellence and customer satisfaction while fostering collaboration and continuous improvement.
• Control and manage the financial aspects of regional operations by ensuring strict adherence to budgetary constraints while maximising profitability and cost efficiency.
• Enforce safety and compliance management.

Requirements

• Grade 12
• Relevant management qualification.
• Minimum 5 years' experience in the management of grain handling and storage.
• Strong leadership and communication skills, with the ability to collaborate with cross-functional teams, influence stakeholders, and drive operational improvements.

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DUTIES AND RESPONSIBILITIES OF THE JOB:

Receiving Administration

• Receive delivery notes
• Gather JD and other suppliers’ invoices electronically for receiving process
• Link invoices with delivery notes and Equip orders
• Capture invoice on system
• Verify accuracy of receiving information on the system
• Obtain authorization for claims
• Create claims for shortages and overages
• Follow up on outstanding claims and orders
• Keep filing up to date
• Report back on actions taken to Manager
• Assist with ad hoc receiving duties as and when required

Reports Administration

Daily:

• Generate reports from system (Credit notes, Outstanding picking slips, outstanding
• customer orders, outstanding quotations, quantity reports, outstanding inter branch transfers, lost sales)
• Forward reports to relevant parties for further action
• Verify information on credit report with source documents
• Follow up on outstanding documents / information
• Forward to management for authorization
• File completed documents

Weekly:

• Generate reports from system (outstanding claims, shipping documents, outstanding purchase order, negative on hand report, BIN location report)
• Forward reports to relevant parties for further actions
• Follow up on outstanding documents / information
• Forward to management for authorisation
• File completed documents

Monthly:

• Receive courier reports
• Reconcile reports with source documents
• Create order for payment
• Obtain authorization

General Administration

• Generate reports for stock taking
• Assist in quarterly stock taking
• Capture count sheets on system
• Generate variance report
• Forward report to relevant parties for further actions
• Follow up on outstanding documents / information
• Forward to management for authorization
• Generate stock take update report
• File completed documents
• Order General office stationery
• Capture VVA source documents on system
• Administration of interdepartmental purchases
• Filing of source documents
• Capture employee transactions on behalf of employees on intranet
• Administration and reconciliation of trip sheet and vehicle documentation
• Dispatch administration
• Handle general queries from customers and internal staff.

Requirements

• National Senior Certificate
• At least 1 year with general office administration.

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Responsibilities:

• Execute general cleaning functions of the yard, bins, containers, silo, building and bunkers.
• Contact spraying for pest control in silo bins, machines and buildings.
• Assist with bin and storage fumigation.
• Bagging, storage and monitor graded screenings.
• Loading and off-loading of grain (bulk and bags).
• Assist with maintenance work.

Requirements

• No experience required.
• Grade 10 (Candidates with a National Senior Certificate will receive preference)
• Great communication skills.
• Basic knowledge of grain industry.