Current Vacancies at Badger Holdings (Pty) Ltd

What’s the overall purpose of this position?

This position promotes legal compliance and supports the organisation’s claim and dispute resolution functions. This position supports the Lawyer based in Australia and provides legal advice, supports efficient dispute resolution between the organisation and third parties and supports insurance operations with general legal advice with regard to litigated and pre-litigated matters, as well as drafting and other incidentals.

What are the duties and responsibilities?

• Drafting agreements.
• Drafting of legal opinions and advice.
• Supports with litigation management and reporting of litigated files across Australia.
• Communication with external legal service providers including summarising instructions, negotiation and settlement of files and advising on high-risk files.
• Supports to prepare, manage, and report on all external disputes lodged with the Australian Financial Complaints Authority (AFCA) and any other tribunal, ombudsman, or superior Courts within Australia.
• Reporting including ongoing maintenance of matter registers.
• Ad-hoc commercial and legal advice including declinature of claims, underwriting support, and fraud detection.
• Assisting in letter drafting regarding Internal Dispute Resolution responses and compliance with Australian regulatory guidelines.
• Risk and compliance support including incident/breach management, regulatory and legislative change management and development of internal and external policies as required by the General Insurance Code of Practice, including annual code reporting.
• Compliance with all relevant Pacific Policies and Procedures, including specific role level responsibilities.
• Carry out other duties that are within the limits of your skills, competence, training and/or experience as directed by your manager.

Requirements

The essentials you’ll need:

• Knowledge of contract law, delict, company law, corporate governance, and intellectual property.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organisational skills.
• Ability to work under pressure and to tight deadlines.
• Strong time management skills and an ability to prioritise multiple competing deadlines.
• Demonstrated ability to effectively self-manage.
• Ability to exercise discretion in dealing with confidential or sensitive matters.

Other valuable skills you may have:

• Bachelor of Law.
• Master’s degree in a commercial or private law field.
• Experience liaising with and instructing external legal and communicating with various regulatory bodies.
• Ability to work collaboratively with cross-functional teams and lead without direct authority.
• Excellent time management and organisational skills, with the ability to manage multiple projects simultaneously.

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What are the duties and responsibilities?

• Manage inbound and/or outbound calls, with the outcome being servicing or selling insurance products. 
• Provide outstanding, accurate and reliable information and service using written and verbal communication within prescribed timeframes.
• Understand and interpret underwriting guidelines to decline policies that fall outside risk appetite where applicable.
• Apply sales techniques to close sales where applicable.
• Compliance with all relevant Pacific Policies and Procedures, including specific role level responsibilities.
• Carry out other duties that are within the limits of your skills, competence, training and/or experience as directed by your manager.

In exchange, we will provide you with a fun and collaborative team environment, a supportive management system and the motivation to reach your full potential!

The PERKS of joining our team:

Salary:

• Our Sales Consultants receive an attractive and competitive monthly salary.
• Health Benefits – exciting offers from our Lifestyle department to keep you fit and healthy!
• On-site coffee shop and restaurant dedicated to our employees.
• The most cherished tea/coffee ladies that provide us with fuel for the day.
• Sharp company branded merchandise.
• Training and development: all newbies undergo a training programme to equip you with the knowledge and tools to BE THE BEST! FYI – the training and development of our employees does not stop here.

Working hours:

• Mondays to Fridays: 04h00AM – 12h00AM

These working hours accommodates our clients and colleagues in Australia and New Zealand. Providing you with more flexibility during your day!

Requirements

We would love to receive your application if you meet the following requirements:

• Completed Grade 12 / National Senior Certificate.
• Advanced written and verbal communication skills in English.
• Intermediate level computer skills.
• Prior experience in a customer service or sales driven position.
• Previous experience in the insurance industry or working for a financial services institution preferred.
• Strong attention to detail, organisational and administration skills.
• Reliable transport during the mentioned hours.