Current Vacancies at Fidelity Service Group

Qualifications, experience and other competencies required:

• Minimum Grade 10
• Grade C/B/A accredited and registered
• Minimum of 2 years in the security industry
• Bilingual (English & Afrikaans)
• No criminal record
• Willing to undergo criminal checks regularly
• Must be physically fit
• Must reside in the area the position has been advertised

Key areas of responsibility will include:

• Report writing
• Safeguarding
• Patrolling
• Entrance and exit control
• Completing relevant registers
• Standard duties as per training

Core Competencies:

• Good communication skills
• Able to work under pressure
• Able to follow instructions accurately

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The New Business Development department seeks to employ New Business Development Representative in the Durban /  KZN area.

The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients as well as maintain and grow own existing client base by offering a complete end to end integrated risk mitigation solution.

The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.

Essential Duties & Key Performance Responsibilities: (Not totally inclusive)

• Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients.
• Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
• Securing profitable new business.

• Attending to potential clients in different areas of responsibility
• Addressing and resolving client's queries promptly and satisfactorily.
• Physically conducting site surveys for all security requirements
• Personally, designing and costing the complete solution offering
• Preparing and presenting complex proposals.
• Ensuring that quotations are submitted timeously to clients.
• Building and maintaining professional relationships with clients
• Planning, budgeting, coordinating, and attending to client's requirements.
• Assisting with marketing related issues.
• Compiling and submitting weekly and monthly management reports.
• Acquiring thorough in-depth trade and competitor knowledge
• To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum is to be attached
• Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
• Ensure only approved equipment in accordance with company policies are sold
• Identify and develop sales opportunities, incorporating extensive cold calling activities, to maximise growth within a specific market.
• Securing profitable new business through cold calling and other appropriate means.
• Attending to potential clients in different areas of responsibility.
• Addressing and resolving client’s queries promptly and satisfactorily.
• Physically conducting site surveys for security requirements and preparing proposals.
• Ensuring that quotations are submitted timeously to clients.
• Building and maintaining professional relationships with clients.
• Planning, budgeting, coordinating, and attending client’s needs.
• Assisting with marketing related issues for the area.
• Compiling and submitting weekly and monthly management reports.

 Minimum Requirements:

• Sales diploma or equivalent qualifications.
• Previous Sales experience – proven track record will be essential.
• At least 5 years’ experience in sales in a similar position.
• PSIRA Grading will be an advantage.
• 2 - 4 Years Sales Experience in Security preferably.
• Fully Bilingual.  Additional Languages will be an advantage.
• Excellent Verbal and Written communication.
• Capable to work under pressure and for extended hours, if required.
• Previous experience in the Security industry would be a distinct advantage.
• Full competence in the use and application of the MS Office suite programs.
• Computer Literate (MS Office, advanced Excel, PowerPoint).
• Must always be professional and well presented.
• Clear Criminal Record and No Pending Cases.
• Valid driver’s license.
• Own Reliable Transport.
• Must be prepared and willing to travel.

Behavioral/Core Competencies:

• Excellent Customer focus & service skills
• Excellent telephone skills
• Adaptability
• Motivation
• Negotiation
• Persuasiveness
• Presentation skills
• High level of Integrity
• Entrepreneurial spirit
• Innovative
• Creativity
• Goal setting
• Driving for results
• Self-development
• Teamwork

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Senior Recruiter: 

A position exists for a Senior Recruiter based at our Head Office - Helderkruin, reporting to the HR Manager.  The overall purpose of this position is to ensure the effective recruitment practices are initiated and coordinated. The position will be responsible for the complete 360 of the recruitment process, Implementation of the recruitment and selection policy, Quality assurance checks within the region to ensure standardization of recruitment practices, co-ordination of screening and vetting solutions, administrative controls to ensure effective personnel records on engagement.
 

Experience, Requirements and Qualifications

• Diploma in Human Resources Management (NQF 5) or equivalent
• A minimum of 3 years' experience in an HR Recruitment role in a senior position.
• Experience in the security industry preferably.
• Computer literacy with excellent knowledge of MS Word and Excel.
• Should be able to work independently and professionally.
• Strong organizational, planning, communication and client liaison skills are essential.
• Must be positive, pro-active, innovative and have passion for HR work at all times.
• Must have good interpersonal skills.
• Must be able to communicate in English and at least another language.
• No criminal record or any pending cases.
• Positive reference checks from previous employers or clients required.
• Own Reliable transport.

Key Performance Areas: (Not totally inclusive)

• Managing and co-ordination of the recruitment department.
• Ensure that standardised recruitment and selection practices are implemented and maintained.
• Ensure that effective screening and vetting solutions are used to identify the most suited applicant.
• Apply best practices regarding fit for purpose placements, taking into consideration client requirements, remuneration and related factors – Operational Recruitment
• Ensure that the appointment of BCEA staff out of the EE targets are motivated with substantial proof.
• Manage staff and daily performance related issues.
• Monitor manpower status requests and progress thereof.
• Conduct weekly staff meetings and monitor progress of department.
• Compiling monthly reports and ensuring submission thereof timeously.
• Quality assures staff application documentation to ensure compliance of set standards.
• Maintain good employee relations.
• Participate in sub-committee meetings as and when required within the broader HR role.
• Assist in cultivating a culture of continuous improvement and setting of performance standards.
• Ensure that all vacancies are advertised, and job descriptions are in-line with the expected outcome of the position.
• Managing the complete interview process, feedback and applicant processing.
• Ensure that all documents are correct and valid for the on-boarding process.
• Must be able to attract and retain talent.
• Must have the ability to drive recruitment projects in area’s identified where new contracts are granted.

Behavioral Competencies:

• Must be Pro-active and show initiative.
• Assertiveness
• Strong leadership ability with self-development
• Development of others
• Presentable
• Analytical, Critical Thinking & Planning skills
• Goal Setting & Organisational skills
• Driving & Managing change
• Driven for results
• Interpersonal skills
• Communication direction & skills
• Customer focus
• Teamwork

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Overall purpose of the job: To effectively and efficiently perform the general secretarial functions of the HR Director’s office. This encompasses handling all documentation/correspondence, filing, office admin, travel arrangements, appointments/meetings, visitors, suppliers/customers, and maintain strictest confidentially in all instances.

Duties & Responsibilities:

• To coordinate and book all meetings for the MD, clients and management and one to one with individual staff
• Take minutes at meetings as and when required
• Ensure that agendas and minutes are distributed timeously
• Ensure that meetings are co-ordinated ,via email, phone
• Ensure accurate minutes of meetings are recorded either on a daily, weekly or monthly basis
• To maintain the HR Director’s diary
• To type correspondence as and when required
• To maintain HR Director’s Filing systems
• To ensure all outgoing documentation/  is distributed
• To screen all documentation/correspondence for the HR Director, prioritise it and obtain required information from all departments
• To answer and screen all calls to HR Director
• Control of purchase orders
• Ordering of all promotional items/gifts, stationery and printing
• Telephonic assistance with any problems/complaints that reach the HR Director
• Give detailed feedback to clients as and when required
• To make travel and accommodation arrangements for the HR Director or other managers
• Ensure that travel and accommodation arrangements are within budget
• To screen and receive any visitors to the HR Director office, ensuring clients are comfortable and refreshed
• To carry out any ad-hoc functions which the HOD may require from time to time.
• To assist any staff requiring an appointment with the HR Director

  Minimum qualifications and experience:

• Matric / Grade 12
• Relevant qualification
• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Minute taking

 Attributes:

• Action orientated
• Time Management
• Business Acumen
• Planning and Organizing
• Attention to detail
• Problem Solving
• Interpersonal savvy
• Action orientated