Current Vacancies at Growthpoint Properties

Job Purpose

Ensure that the house-keeping or general maintenance of the building/s and other Handyperson duties are undertaken with respect to Growthpoint’s planned maintenance and emergency work programme.

Working Conditions

• Ability to work after hours and on weekends when required.
• Must be willing to a hands-on approach – plumbing, HVAC installations, fire regulations.

Reporting Manager

• The Handyperson reports to the Building Manager.
• Direct Subordinates
• No direct subordinates.
• Budget Responsibility
• No budget responsibility. 

Duties and responsibilities

• Ensure that compliance is maintained within required building and statutory regulations and Growthpoint standards.
• Maintenance of efficient responses/feedback to complaints/queries received from tenants.
• Carry out general maintenance or housekeeping duties as directed by work instructions.
• All administration/correspondence and follow up functions related to the position.

Requirements

Experience 

• Minimum 3 years’ relevant experience.
• Basic literacy skills (read and write English).

Qualifications

• Matric plus OR must have a Handyperson Course Certificate.
• Plumbing maintenance experience is highly preferred.
• A relevant trade qualification will be advantageous.

Competencies

• Basic knowledge of the methods, material, tools, equipment, safety hazards and the safety precautions used in building management (Appropriate use of tools and experience in using them is necessary).
• Painting, tiling, changing of bulbs and other general Handyperson skills.
• Tenant liaison experience is essential.
• Driver’s license and own transport (advantageous).

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Job purpose

Provides administrative and specialized support to the Centre / Portfolio Manager/s. Attend to tenant queries on range of issues including but not limited to electricity / water queries /Lease admin queries via the RMS portal.

Duties and responsibilities

• Draft offers and collate lease information (as required for GOBI)
• Draft all agreements, incl lease agreements, addendums etc.
• Ensure finalized leases are sent to head office for scanning;
• Capture leases on the Property Management system and notify the utility company of any changes or updates to tenancies. 
• Collect all outstanding leases
• Follow up and finalize all outstanding lease agreements and Client Verification documentation (GOBI)
• Ensure all tenant GOBI and lease documentation is uploaded on the tenants profile on MRI
• Process tenant take back inspection reports and notify Building and Leasing Consultants as well as utility management company and credit controller. 
• Liaise with Clients, Documentation Specialist, Portfolio Manager, Centre Manager, Leasing Consultant, Credit Controller, and external Brokers about lease agreements
• Draft and check accuracy of Lease Agreements before sending to Clients for signature
• Prepare lease approval sheets with information on current and budgeted charges
• Ensure the correct loading of debit orders
• Process annual rates and refuse recovery and insurance  adjustments for loading onto the Property Management system;
• Calculate and get approval for posting of credit and debit adjustment batches.  
• Check forward statements monthly to ensure accurate billing to tenants 
• Assist with deposit refunds and returning of bank guarantees
• Ensure data clean-up on the Property Management system
• Perform lease audits
• Manage the tenant movement forms communication with RMS
• Capture projections into the Property Management system monthly
• Capture budget into the Property Management system annually
• Take minutes and record action items agreed to in the Monthly Report Back meeting with the utility company
• Assist with compilation of the monthly report packs
• Assist Portfolio/Centre Managers and SBU as and when required
• Complete and upkeep outstanding lease reports as well as reports on new lets and renewals already concluded 
• Update and keep tenant contact list and detail up to date.
• Raise ad hoc batches as required by the Portfolio / Centre  manager and ensure sign off of same prior to processing.
• Ensure tenant files are kept either electronically or on site bearing in mind POPIA requirements.

Requirements

Experience & Qualifications

• Diploma/degree is a prerequisite. 
• Minimum 1 years of experience in property management, administrative or client interaction roles required
• Knowledge of property management is an advantage

Personal Attributes

• High attention to detail
• Ability to cope under pressure
• Hardworking and highly organized
• Excellent interpersonal skills and a team player
• Excellent time management skills
• Proactive, self-starter with initiative
• Flexible
• Ability to multitask
• Client focused at all times (internal & external)
• Excellent communication skills 

Competencies and Skills

• Computer literacy
• Ability to draw schedules/reports on system
• Good communication skills – written and verbal
• Time management skills
• A good mix of interpersonal and administrative skills
• Good problem-solving skills
• Excellent touch-typing skills with a high accuracy rate