Current Vacancies at Lesaka Technologies

About the Role

• The Risk Administrator provides critical administrative and operational support to the Risk Department in mitigating financial losses associated with cash management operations. The role is responsible for coordinating and maintaining records related to device attacks, incidents, insurance claims, investigations, and risk assessments.
• The incumbent supports the investigation process by capturing, tracking, and reporting on incidents, analysing trends and risk data, coordinating documentation with internal and external stakeholders, and ensuring the effective administration of risk-related activities. This role enables the Risk team to proactively manage security risks, improve controls, and support the protection of company assets, clients, and cash management devices across the network.

Key Responsibilities

Investigation Support 

• Receiving and distribution of notifications of incidents to Risk Investigator and Risk Manager.
• Send notice of incident to Deployments so that arrangement can be made for the swop-out of the device.
• Notify the relevant Account Manager so that they are aware of the incident.
• Notify Settlements of incident so that bag can be settled.
• Notify Reconciliations of pending case so that they are aware of possible bag loss or shortage.
• Notify Technical Support if a technician needs to inspect the safe.
• Arrange visit of crime scene by the Risk Investigator and communicate the information with the account manager.
• Receive Investigation Report and Risk Assessment Report from Risk Investigator and Risk Manager for filing.
• Keep and update filing system for all Incident Reports and Risk Assessment Reports.
• Updating all relevant company systems and databases relating to the incidents.
• Updating CIT Shortages Report.
• Following up on submitted claims with CIT service providers and providing feedback to the Reconciliations and Finance teams.
• Submitting CIT Shortages Report to Operations Risk Manage on a weekly basis.
• Monitoring CITASA and other groups that focus on CIT Robberies, Business Robberies and Burglaries.
• Reporting any incidents reported to Cash Connect via the call centre or social media groups to the Operations Risk Manager immediately.
• Providing values exposed during incidents to relevant CIT companies, branch managers and Risk Managers.
• Advising Cash Connect account managers of incidents that occurred involving client cash bags.

Risk Assessment Assistance 

• Identify sites that needs to be inspected or audited to confirm compliance of security measures.
• Providing details of sites that needs to be assessed to Risk Investigator.
• Arranging appointments with Account Manager or client for Risk Investigator to visit the site.
• Receive Risk Assessment Report from Risk Investigator and file the Report.
• Distribution of Risk Assessment Report to relevant Account manager or client.

Adhoc Operational tasks 

• Perform adhoc administrative duties as directed by the Risk Manager.
• Updating the SAP database with correct information relating to CIT routes and client codes.
• Assisting the Operations Risk Manager with the analysis of Value at Risk (VAR) on CIT routes.
• Monitoring and identifying routes that exceed the VAR threshold daily and reporting this to the Risk Manager for action.
• Any other task relevant to the role as directed by the Operational Risk Manager.
• Working closely with the CIT-Support team attending to any issues relating to CIT-Service providers.
• Performing CIT Support duties on a rotational basis with the rest of the CIT-Support team over weekends.
• Arranging yearly tag audits at CIT branches on a regular basis in cooperation with the CIT-Support team and CIT-Service providers.
• Providing a monthly Production Report of all functions performed to the Operations Risk Manager.
• Attending meetings with CIT service providers and other role players when necessary.

Qualifications & Experience

• Grade 12 / Matric (essential).
• National Diploma or Degree in Risk Management, Security Management, Business Administration, Criminology, Forensic Investigation, Law Enforcement, or a related field (preferred).
• Advanced Microsoft Office proficiency, particularly Excel, Word, Outlook, and PowerPoint.
• Valid driver's license (advantageous).
• 2+ years' experience in an administrative, risk, security, investigations, insurance claims, or operations support environment.
• Experience maintaining records, reports, databases, and filing systems.
• Experience coordinating stakeholders and managing incident-related administration.
• Experience compiling and analysing reports, trends, and operational data.
• Exposure to cash management, banking, retail operations, Cash-in-Transit (CIT), security services, or a related industry would be advantageous.

Key Competencies

• Strong administrative and organisational skills.
• High attention to detail and accuracy.
• Analytical and problem-solving ability.
• Strong communication and stakeholder management skills.
• Ability to handle confidential and sensitive information.
• Effective planning, coordination, and follow-up capability.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Strong reporting and data analysis skills.
• Proactive and self-motivated with a high level of accountability.
• Team player with the ability to collaborate across multiple departments and external service providers.

Closing Date 02 September 2026

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Role Purpose

• The Senior Fraud & Operational Risk Analyst is responsible for executing and strengthening first-line fraud and operational risk management across the bank/fintech. The role focuses on fraud risk identification, monitoring, analytics, investigations, remediation, and control enhancement across products, channels, systems, and customer journeys.
• This position plays a critical role in protecting the organisation against fraud, financial crime, and operational losses while supporting regulatory compliance, business growth, and customer trust.

Key Responsibilities

Fraud Risk & Operational Risk Management (First Line)

• Identify, assess, and manage fraud and operational risk exposures across products, channels, systems, and processes.
• Maintain and enhance fraud risk assessments, risk and control matrices (RCMs), and fraud risk registers.
• Design, implement, and monitor preventive and detective fraud controls aligned to the organisation’s risk appetite.
• Act as a first-line risk partner to business, product, technology, and operations teams.

Fraud Monitoring & Detection

• Develop, manage, and optimise transaction monitoring rules, alerts, and fraud detection logic across core banking and digital platforms.
• Analyse fraud trends, typologies, root causes, and emerging risks.
• Review fraud alerts and support escalation, containment, and decision-making processes.

Data Analytics & Technology Enablement

• Use data analytics to identify anomalies, patterns, and fraud indicators.
• Write and optimise queries using SQL and support analytics using Python and/or Java.
• Contribute to the development and enhancement of AI and machine learning–based fraud models (rules-based, supervised and unsupervised).
• Partner with technology teams to enhance core banking systems, fraud engines, and monitoring platforms.

Investigations & Case Management

• Conduct and support fraud investigations, including transactional analysis, evidence gathering, and root cause analysis.
• Prepare investigation reports, loss assessments, and management summaries.
• Support recovery actions, internal disciplinary processes, and referrals to law enforcement where required.

Remediation & Control Enhancement

• Drive remediation actions following fraud incidents, control failures, audits, or regulatory reviews.
• Recommend and implement control improvements, system enhancements, and process changes.
• Track remediation actions to closure and report on effectiveness.

Reporting & Stakeholder Engagement

• Produce regular fraud risk, losses, trends, and KPI reporting for senior management and governance forums.
• Present insights, findings, and recommendations to stakeholders across risk, compliance, operations, and technology.
• Contribute to fraud risk strategy, policies, standards, and procedures.

Key Competencies & Skills

Technical & Analytical Skills

• Strong fraud risk and operational risk management capability.
• Advanced data analysis and problem-solving skills.

Proficiency in:

• SQL
• Python
• Google Cloud Console
• Looker Studio
• PowerBi
• Azure
• Experience working with AI and Machine Learning concepts for fraud detection (model development, tuning, validation, or implementation).
• Strong understanding of transaction monitoring systems, fraud engines, and core banking platforms.

Risk & Fraud Expertise

• Deep understanding of fraud typologies (card fraud, digital fraud, account takeover, internal fraud, payments fraud, etc.).
• Experience designing and maintaining risk and control matrices (RCMs).
• Knowledge of banking and fintech operating models, products, and payment ecosystems.

Behavioural & Professional Skills

• Strong investigative mindset with high attention to detail.
• Ability to translate data and technical findings into clear business insights.
• Excellent stakeholder engagement and communication skills.
• Strong ownership, accountability, and ability to work independently.
• Ability to operate in fast-paced, agile, and evolving environments.

Qualifications & Experience

Minimum Requirements

• Bachelor’s degree in finance, Risk Management, Accounting, Information Systems, Data Science, or a related field.
• 3–5 years’ experience in fraud risk management, operational risk, financial crime, or analytics within a bank or fintech.
• Hands-on experience with fraud monitoring, investigations, analytics, and remediation.

Advantageous

• Postgraduate qualification or professional certification in Risk, Fraud, AML, or Data Analytics.
• Experience with fintech platforms, digital banking, or payments.
• Exposure to regulatory engagements, audits, or assurance reviews.
• Experience implementing or enhancing AI/ML-driven fraud solutions

Key Performance Indicators (KPIs)

• Reduction in fraud losses and repeat incidents.
• Effectiveness of fraud detection and monitoring controls.
• Timely closure of investigations and remediation actions.
• Quality of fraud risk assessments, RCMs, and reporting.
• Stakeholder satisfaction and audit/regulatory outcomes.

Closing Date 07 September 2026

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Job Purpose

• Lesaka Merchant is looking for a Procurement Specialist: Hardware and Equipment to intelligently procure fintech hardware and equipment through specialised procurement, technology, and vendor management expertise.
• This role is responsible for ensuring that hardware and equipment procurement supports operational requirements, infrastructure networking, lifecycle management, and security standards while remaining cost-effective, competitive, scalable, and compliant.
• The successful candidate will play a key role in mitigating procurement risks and ensuring the reliable delivery of hardware solutions that support merchant operations and business growth.

Key Responsibility Areas

Procurement Catalogue, Capacity Planning & Technician Delivery Schedules Enabled

• Develop a deep understanding of the Merchant Operations Division's procurement catalogue and supplier categories.
• Analyse capacity plans, technician deployment schedules, historical purchases, and business demand to create structured procurement plans.
• Align procurement activities to budgets, cash flow requirements, and operational needs.
• Promote BBBEE and enterprise development initiatives while effectively managing risk.
• Support strategic sourcing plans that ensure continuity of supply and operational readiness.

Strategic Sourcing, Negotiation & Cost Management

• Manage strategic sourcing activities for hardware and equipment categories.
• Define supplier evaluation criteria, considering quality, scalability, API integration, and performance requirements.
• Analyse procurement data to identify opportunities for consolidation and cost optimisation.
• Negotiate favourable commercial agreements and drive supplier performance improvements.
• Develop short and long-term procurement forecasts with Product, Sales, and Field Services teams.
• Support supplier onboarding and education on Lesaka procurement processes and governance requirements.
• Drive supplier segmentation and strategic supplier management initiatives.

Procurement & Cost Control Enabled

• Analyse spending patterns to identify maverick spend, cost-saving opportunities, and volume discount options.
• Negotiate favourable pricing structures and payment terms.
• Digitise and optimise procurement workflows, approvals, and purchase order generation.
• Implement automated approval processes aligned to procurement governance standards.
• Ensure vendor contracts comply with GDPR, PCI-DSS, and data security requirements.
• Maintain complete and audit-ready Procure-to-Pay records.
• Ensure procurement activities support merchant SLAs and customer experience objectives.
• Proactively monitor technology and supply market developments to support business continuity.

Compliance, Risk Mitigation & SLA Performance Enabled

• Assess vendor performance and obtain feedback regarding the quality and effectiveness of hardware and equipment.
• Monitor supplier ability to meet service levels and evolving business requirements.
• Identify and mitigate supplier, operational, and technology-related risks.
• Ensure all supplier engagements comply with Lesaka governance standards and regulatory requirements.
• Support resilience planning through effective supplier and contract management.

Supplier Relationship Management

• Build and maintain strategic relationships with key suppliers and service providers.
• Collaborate with suppliers to drive innovation and competitive advantage.
• Influence supplier product development and identify opportunities for strategic partnerships.
• Manage supplier relationships at operational, management, and executive level.
• Conduct supplier performance reviews and drive continuous improvement initiatives.
• Ensure comprehensive understanding of supplier contracts and commercial implications.

Hardware & Equipment Procurement

• Manage procurement of fintech hardware, devices, equipment, and specialised operational machinery.
• Coordinate procurement activities to manage long lead times and ensure timely delivery.
• Support asset lifecycle management and depreciation processes.
• Provide procurement expertise relating to technical specifications, lifecycle management, asset management, and risk management.
• Ensure procured hardware meets business, security, compliance, and operational requirements.

Stakeholder Management & Alignment

• Collaborate across business functions to align procurement requirements with operational needs.
• Participate in supplier and stakeholder engagements relating to hardware and equipment SLAs.
• Drive supplier performance management and escalation processes.
• Support alignment between procurement strategy and business objectives.
• Build strong relationships with business units to enable effective procurement planning.

Qualifications & Experience

Minimum Qualification

• Bachelor's Degree or Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.

Minimum Experience

• 3–5 years' experience in Procurement, Strategic Sourcing, Supplier Relationship Management, or related commercial roles.
• Experience within banking, fintech, payments, or financial services environments.
• Strong understanding of procurement governance, supply chain management, and supplier performance management.
• Experience engaging with stakeholders at all organisational levels, including senior executives.
• Strong commercial acumen and ability to contribute to strategic business initiatives.

Certifications (Advantageous)

• Certified Supply Chain Professional (CSCP)
• Valid Driver's Licence

Knowledge Requirements

Products

• Hardware and equipment procurement
• Supplier and service delivery models
• Inventory and stock profiles

Systems

• Procurement and Sourcing Platforms
• ERP Systems
• Inventory & Warehouse Management Systems
• Supplier & Contract Management Systems

Processes

• Procurement and Strategic Sourcing
• Inventory Management
• Supplier Relationship Management
• Contract Lifecycle Management
• Procure-to-Pay Processes

Compliance Requirements

• Occupational Health and Safety Act (OHSA)
• Broad-Based Black Economic Empowerment (BBBEE) Act
• Applicable Procurement, Supply Chain, and Governance Regulations

Work Conditions

• Office-based role.
• National travel may be required.
• Frequent engagement with suppliers, stakeholders, and operational teams.

Closing Date 01 September 2026

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Role Purpose

• The Financial Accountant supports accurate, timely financial reporting for the Merchant business. The role is responsible for core month-end activities, reconciliations, statutory and internal control support, and continuous improvement of finance processes and systems.

Key Responsibility Areas

Financial Reporting & Month-End

• Assist with the preparation of month-end management accounts and supporting reports.
• Prepare and process month-end journals.
• Complete monthly and ad hoc balance sheet reconciliations.
• Perform monthly stock reconciliations, investigate variances, and process approved write-offs.
• Review monthly VAT calculations and reconciliations.
• Assist with B-BBEE procurement-spend reconciliations and related information requests.
• Prepare monthly intercompany transaction and balance schedules.
• Maintain the fixed asset register and process monthly depreciation journals.

Budgets, Forecasts & Financial Analysis

• Provide information for budgets and quarterly forecasts and assist with their preparation.
• Perform ad hoc data and cost analysis.
• Provide information required to update the Anaplan reporting and consolidation tool.

Audit, Compliance & Internal Controls

• Support external auditors with statutory audit requests and the preparation of annual financial statements.
• Support internal auditors with annual SOX audits and ad hoc internal-control reviews.
• Promote adherence to cross-functional processes to ensure financial information is accurate and complete.
• Support the Finance and SOX Compliance teams in strengthening internal controls and implementing remediation where weaknesses are identified.
• Maintain finance policies and procedure documentation for internal and external audit purposes.

Systems, Processes & Projects

• Partner with software development teams on new products and the appropriate accounting treatment in line with revenue-recognition policies.
• Assist with the implementation of the Microsoft Dynamics ERP system.
• Contribute to medium- and long-term projects that improve accounting processes and systems.
• Undertake other ad hoc projects as required.

Minimum Requirements

• BCom Accounting degree.
• Completed three years of SAICA articles.

Skills & Attributes

• Strong risk-analysis and internal-control mindset.
• Advanced Microsoft Excel capability, including lookup functions and pivot tables.
• Collaborative approach and the ability to work effectively across departments.
• High attention to detail and a meticulous working style.
• Ability to work under pressure and consistently meet deadlines.
• Strong aptitude for reconciliations, investigation, and problem-solving.

Closing Date 01 September 2026

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The role

• This role removes friction and pain for the customer and often for internal operations too across every product vertical. It’s the home of reporting, self-service, and creating insights from data. This is where most of our “solve the customer issue and innovate” project work lives.

What you’ll own

• Own reporting and self-service experiences across vouchers, virtual products, bill payments and utilities.
• Mine support tickets and usage data to find the systemic pain and distinguish it from the long tail of one-off gripes.
• Turn data into something customers couldn’t get before: proactive failure alerts, automated recons, spend insights.
• Benchmark our customer experience against what rivals offer and treat retention risks as product priorities.
• Shape the UX of dashboards and self-service flows here, the value is the experience.
• Measure ticket reduction, self-service adoption, time-to-resolve and loop residual pain back into discovery.

What you bring

• 3+ years in product management, with a strong customer-experience or data/insights bent.
• A track record of cutting support load through self-service and better tooling.
• Comfort working with data and BI teams to turn raw signal into prioritised work.
• Strong UX judgement - you can shape a flow, not just describe a problem.
• The discipline to run usability testing and validate that real customers succeed unaided.

Nice to have

• Experience with reconciliation, financial reporting or back-office tooling.
• Exposure to analytics, dashboarding or customer-insight platforms.

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The role

• This role owns the engine every product rides on. A voucher purchase, an electricity token and a bill payment are all, underneath, a transaction that must authorise, reconcile and settle reliably. You own that shared capability across all verticals- reliability, integrations, scale and cost-to-serve, so the products don’t each solve the same plumbing problem three different ways.

What you’ll own

• Drive transaction success rates, latency and uptime across every product vertical.
• Own the integration roadmap, new payment methods, aggregators and partner APIs with reusable patterns that cut onboarding time.
• Define the non-functional requirements (throughput, latency, failover) that engineering builds against.
• Benchmark our rails against the market- settlement speed, failure rates, payment-method coverage and close the gaps that matter.
• Drive cost-to-serve down through smarter routing and retry/recovery frameworks.
• Filter genuine systemic reliability problems from one-off incidents, and prioritise accordingly.

What you bring

• 3+ years in product management on platform, payments, transactional or infrastructure products.
• Strong grasp of transaction flows, integrations and non-functional requirements.
• Ability to read transaction and failure data and turn it into a prioritised roadmap.
• Confidence partnering closely with engineering on architecture trade-offs without owning the sprint.
• A reliability and cost mindset you treat uptime and unit economics as product features.

Nice to have

• Experience with payment switches, aggregators or token vending.
• Exposure to high-volume, low-latency transaction environments.

Closing Date 10 October 2026

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The role

• This role decides what’s worth building. You own the intelligence and opportunity pipeline across our entire product portfolio; vouchers, virtual products, bill payments and utilities, turning market signal, competitor moves and customer demand into a prioritised stream of validated ideas. Your role is to bring substantiated opportunity; you define the product; engineering builds it.

What you’ll own

• Maintain a live view of the competitive landscape- categories, fees, UX, partner coverage and flag gaps and threats before they hurt us.
• Run the innovation pipeline: new voucher categories, bundles and novel selling constructs, framed as testable hypotheses rather than pet projects.
• Gather signal from partners, sales, market trends and customers and filter it ruthlessly into a ranked, defensible opportunity list.
• Identify cross-vertical levers, such as using vouchers to drive adoption of other products, and size the upside.
• Write clear problem statements and opportunity cases; hand engineering the what and why, not a spec.
• Partner with Commercial on price and revenue cases, and measure adoption and validation post-launch.

What you bring

• 5+ years in product management, ideally in fintech, payments, retail or telco/VAS.
• A track record of taking new products from market insight to launch.
• Strong competitor analysis and market research instincts, you teardown rivals as a habit, not a once-a-year deck.
• The judgement to filter noise from real patterns and say no to fads.
• Fluency working with commercial, engineering and partner stakeholders.
• Comfort owning outcomes (adoption, validation) without owning the day-to-day build.

Nice to have

• Experience with voucher, gift-card or VAS ecosystems.
• Exposure to partner and merchant integration models.

Closing Date 10 October 2026

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The role

• We need a junior engineer to help build and maintain the systems that process millions of bill payments a day. You'll work close to production code from week one; fixing bugs, shipping small features and learning how a high-volume payments platform actually runs. This isn't a training-wheels role: you'll ship real code into a live system, with support from senior engineers around you.

What you'll own

• Build and ship small-to-medium features across the EasyPay payments stack
• Fix bugs reported from production and QA, from root cause to deployed fix
• Write unit and integration tests for the code you write
• Take part in code reviewsboth giving and receiving feedback
• Investigate and help resolve production issues alongside senior engineers
• Keep documentation for the systems you touch up to date

What you bring

• 0-2 years' professional software development experience, or a strong portfolio from personal/academic projects
• Working knowledge of at least one modern language (e.g. C#, Java, Python, JavaScript/TypeScript)
• Understanding of relational databases and SQL
• Familiarity with Git and collaborative development workflows
• Ability to debug unfamiliar code and ask good questions when stuck
• A CS degree, diploma, or equivalent bootcamp/self-taught background

Nice to have

• Exposure to REST APIs or microservices
• Experience with cloud platforms (Azure, AWS)
• Interest in payments, fintech, or high-volume transactional systems

Our culture — what we expect from you

• Lesaka is a fast-paced fintech. The people who thrive here have a few things in common:
• Ownership: You don't wait to be asked. If something is broken or unclear, you call for the ball and fix it.
• Fast adaptation: Priorities shift, markets move, regulations change. You don't flinch — you re-plan and move.
• Execution mindset: Ideas are cheap. Shipping is the job. You walk slow, run fast: think it through, then move with urgency.
• Customer first: The merchant, consumer or enterprise client is why we exist. Your decisions trace back to them.

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The role

• EasyPay's transaction volumes generate data at serious scale, and that data needs to be trustworthy, accessible and fast to query. You'll join the data engineering team to help build and maintain the pipelines that move this data from source systems into the warehouse, and keep it clean along the way. This is a hands-on role for someone early in their career who wants to learn production data engineering inside a live fintech environment.

What you'll own

• Build and maintain ETL/ELT pipelines that move transactional data into the warehouse
• Write and optimise SQL queries and transformations for reporting and analytics
• Monitor pipeline runs and troubleshoot failures before they become incidents
• Support data quality checks and flag anomalies in source or pipeline data
• Document data flows and schema changes so the team can move fast without guessing
• Assist with migrating and modelling data as the EasyPay platform evolves

What you bring

• 1-2 years' experience in a data engineering, analytics engineering, or backend role (internships count)
• Solid SQL — comfortable writing joins, aggregations and window functions
• Working knowledge of Python for scripting and data processing
• Exposure to a cloud data platform (AWS, Azure, or GCP)
• Understanding of relational databases and basic data modelling concepts
• A relevant qualification in Computer Science, Engineering, Information Systems, or equivalent practical experience

Nice to have

• Exposure to Airflow, dbt, or a similar orchestration/transformation tool
• Experience with Git and CI/CD basics
• Interest in payments, fintech, or high-volume transactional systems

Our culture — what we expect from you

• Lesaka is a fast-paced fintech. The people who thrive here have a few things in common:
• Ownership: You don't wait to be asked. If something is broken or unclear, you call for the ball and fix it.
• Fast adaptation: Priorities shift, markets move, regulations change. You don't flinch — you re-plan and move.
• Execution mindset: Ideas are cheap. Shipping is the job. You walk slow, run fast: think it through, then move with urgency.
• Customer first: The merchant, consumer or enterprise client is why we exist. Your decisions trace back to them.

Closing Date 10 October 2026