Current Vacancies at Liberty Group South Africa

Purpose

• To provide support with planning, developing, and implementing an area of specialisation, for Operations and Key Account Management. To focus on delivery processes, methods, and techniques, as well as the breakdown of these to enable excellent service for our advisers.

Key Responsibilities

• To provide technical, operational, and administrative support for problems and incidents from the Key Accounts and Service Support teams, on a professional and consistent basis.
• Proactively identify problem areas, determine the cause and effect, and recommend the best option to implement corrective action.
• To research best practises and recommend enhancements to current organisational delivery processes.
• To build and maintain stakeholder relationships to facilitate expectation management, knowledge sharing and integration.
• Assist in the management of ad hoc projects affecting the business unit, e.g. regulatory reporting requirements.
• Accountable for the improvement of operational quality, service, and efficiency, continuously recommending improvements and reporting on these.

Minimum Qualifications

• Investment or Financial Degree - or equivalent

Experience

• Minimum 3-4 years’ experience in in an operations and/or service centre of an Investment/Platform Business
• Minimum 4-5 years’ experience with Pension, Provident, Unit Trust & Tax-Free Saving products and the financial rules that regulate these products.

go to method of application »

Purpose

• To plan, manage and monitor the implementation of branch management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Minimum Experience

• 3 - 5 years experience in a similar environment, of which 1 - 2 years at junior management level

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Additional Minimum Qualifications

Outputs

Process

• Develop market position through the identification of target markets, building relationships and negotiating and closing business deals.
• Plan for, manage and ensure the effective administration of area related support services in alignment with team and individual performance objectives.
• Manage business retention through the application of various sales techniques such as rate negotiations, product comparisons and changing perceptions.
• Ensure customer understanding of org. brand messages, products and services in order to facilitate messages appropriately and successfully.
• Manage branch operations.
• Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures and standards.
• Proactively identify operational problems, determine cause and effect, select and implement the best solution to solve problems based on previous experience and understanding of the context.
• Plan for and organise multiple work activities for team execution by assigning priorities against the set framework in light of the specific situational context.

go to method of application »

Purpose

• To provide specialist advice & support in the development & implementation of solution architect applications addressing problems on systems integration, compatability and multi platforms.

Key Responsibilities

• Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
• Manages activities that take place during solution ideation, solution design, and solution implementation.
• Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
• Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
• Champions a structured approach to business application solutions.

Additional Key Responsibilities

• Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
• Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
• Influences changes to standards when necessary.
• Assists domain architecture team on solutions management and timing of financial spend for application solutions.
• Supports the architectural aspects of all application projects in peer IT portfolios.
• Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
• Develops and executes solutions which further reduce the percentage of time spent on reactive work.
• Provides analysis of security protection technologies as necessary.

Minimum Experience

• 3 - 5 years experience in a similar environment

Additional Minimum Experience

• Demonstrated ability to communicate the complexities of technical programs.
• Proficiency with information technologies in a secure network environment.
• Expertise with personal computers in a secure network environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software.
• Experience in Cloud Platforms (AWS, Azure, Salesforce) - Similar platforms.
• Tracking the progress of projects.
• Documenting procedures, architecture principles, and patterns.
• Evaluating and implementing new technologies.
• Collaborating with other teams to improve business processes.

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences

go to method of application »

Purpose

• Liberty is looking for an automation engineer who is also versed in manual testing. Amongst the top responsibility for this role, is to create a robust automation framework for liberty and ensure processes are fully automated. Below are the main responsibilities:

Key Responsibilities

• Develop and maintain automated test scripts for web applications, APIs, and mobile applications.
• Design and implement test automation frameworks and tools to support continuous integration and delivery pipelines.
• Identify and prioritize test cases for automation based on business impact and risk analysis.
• Analyse the requirements, identify new opportunities for automation, create and maintain automation Scripts.
• Collaborate with developers, testers, and other stakeholders to ensure comprehensive test coverage.
• Perform debugging and troubleshooting of automated test scripts and test failures.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Design test cases, test, and automate applications in various environments to help improve processes, save costs, and achieve better outcomes.
• Create repos and automation pipeline for regression suites and functional testing.

Additional Key Responsibilities

• Understand company processes, provide automation solution for those processes, and include results validation.
• Work closely with development and product teams to establish testing strategies, design, and implement test plans, and develop automated tests that cover various aspects of the application, including UI and functionality.
• Integrating tests into the CI/CD pipeline, ensure that software releases are dependable and of high quality.
• Testing and troubleshooting systems/applications (Once the automation scripts are in place, ensure that the scripts function correctly (Supervising the automation processes regularly.)
• Ability to define test scenarios, test cases and execute test cases manually.
• Additionally, troubleshoot and diagnose issues in systems under test, contributing to the continuous improvement of the software development process.
• Provide accurate and timely test execution and progress reports.
• The ability to do knowledge transfer of his/her automation skills.

Minimum Experience

• 4-6 + years of experience as a Software Development Engineer in Test / Test Automation Engineer.
• Excellent analytical and problem-solving skills.
• Hands-on experience with test automation tools such as UFT, Selenium and other automation tools.
• Solid understanding of software QA methodologies, tools, and processes.
• Experience with web application testing and desktop application testing.
• Experience in API testing using tools like Postman, RestAssured, or equivalent.
• Familiarity with version control, defect tracking, test management tools and continuous integration tools (GIT, Jenkins, ADO).
• Proficient in SQL databases.
• Insurance business knowledge will be an advantage.
• Knowledge of cloud platforms and services (e.g., AWS, Azure).

Minimum Qualifications

• BSC degree in Computer Science, IT, or related field.
• Certification in software testing (e.g., ISTQB) is a plus.

go to method of application »

Purpose

• To plan, manage and monitor the implementation of branch management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Minimum Experience

• 3 - 5 years experience in a similar environment, of which 1 - 2 years at junior management level

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Additional Minimum Qualifications

Outputs

Process

• Develop market position through the identification of target markets, building relationships and negotiating and closing business deals.
• Plan for, manage and ensure the effective administration of area related support services in alignment with team and individual performance objectives.
• Manage business retention through the application of various sales techniques such as rate negotiations, product comparisons and changing perceptions.
• Ensure customer understanding of org. brand messages, products and services in order to facilitate messages appropriately and successfully.
• Manage branch operations.
• Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures and standards.
• Proactively identify operational problems, determine cause and effect, select and implement the best solution to solve problems based on previous experience and understanding of the context.
• Plan for and organise multiple work activities for team execution by assigning priorities against the set framework in light of the specific situational context.